Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated
with the notebook.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step
by step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
1.
Obtain as much detailed information as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3.
Use Table 4-1 with the verified symptom to determine the solution.
4.
If the Issue is still not resolved, refer to
Online Support Information
.
NOTE:
NOTE
:
Do not replace non-defective FRU parts.
Table 4-1.
Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Summary of Contents for AOD257
Page 1: ...Aspire One D257 Happy 2 SERVICEGUIDE ...
Page 10: ...x ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 14: ...1 4 ...
Page 55: ...CHAPTER 2 System Utilities ...
Page 81: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 83: ...3 3 Camera Module Installation 3 40 ...
Page 84: ...3 4 ...
Page 107: ...Machine Maintenance Procedures 3 27 ID Size Quantity Screw Type C M2 0 3 0 NI 2 ...
Page 116: ...3 36 Machine Maintenance Procedures Figure 3 33 LCD Panel ...
Page 121: ...CHAPTER 4 Troubleshooting ...
Page 127: ...Troubleshooting 4 7 9 If the issue is still not resolved refer to Online Support Information ...
Page 144: ...4 24 Troubleshooting ...
Page 145: ...CHAPTER 5 Jumper and Connector Locations ...
Page 152: ...5 8 Jumper and Connector Locations ...
Page 153: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 154: ...6 2 Exploded Diagrams 6 4 FRU List 6 7 Screw List 6 28 ...
Page 181: ...CHAPTER 7 Model Definition and Configuration ...
Page 182: ...1 2 Aspire One D257 7 1 Aspire One Happy 2 7 109 ...
Page 388: ...7 206 Model Definition and Configuration ...
Page 389: ...CHAPTER 8 Test Compatible Components ...
Page 390: ...8 2 Microsoft Windows 7 Environment Test 8 4 ...
Page 398: ...8 10 Test Compatible Components ...
Page 399: ...Test Compatible Components 8 11 ...
Page 400: ...8 12 Test Compatible Components ...
Page 401: ...CHAPTER 9 Online Support Information ...
Page 402: ...9 2 Introduction 9 3 ...
Page 404: ...9 4 Online Support Information ...