Acer Aspire 3 A315-58, User Manual

Page 1: ...USER S MANUAL Aspire ...

Page 2: ... Important This manual contains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be supported depending on the Operating System version Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Gro...

Page 3: ...S utility 46 Boot sequence 46 Setting passwords 46 Power management 47 Saving power 47 Battery pack 49 Battery characteristics 49 Charging the battery 49 Optimizing battery life 50 Checking the battery level 51 Battery low warning 51 Traveling with your computer 52 Disconnecting from the desktop 52 Moving around 52 Preparing the computer 52 What to bring to meetings 53 Taking the computer home 53 ...

Page 4: ...g for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Acer s bundled software ...

Page 5: ...bleshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number SNID or product model 3 From this page you can also download and install the Acer identification utility that wi...

Page 6: ... device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0º C 32º F or above 50º C 122º F Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture Do not spill water or any liquid on the computer Do not subject the computer to heavy shock or vibration Do not ex...

Page 7: ...he total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist cloth Do n...

Page 8: ...arging port must be clean and free from debris and should only be used with Acer charging equipment Use of a non Acer battery or charging equipment can cause damage to the product and will void the warranty If you plan to store the device for a long period of time turn off the device remove AC power and store the product at room temperature 0 C 35 C in a dry humidity 45 80 well ventilated area Avo...

Page 9: ...er 50 C 122 F Failure to follow these guidelines may cause the battery to leak acid become hot explode or ignite and cause injury and or damage Do not pierce open or disassemble the battery If the battery leaks and you come into contact with the leaked fluids rinse thoroughly with water and seek medical attention immediately For safety reasons and to prolong the lifetime of the battery charging wi...

Page 10: ...r winter Always try to keep the battery between 15 C and 25 C 59 F and 77 F A device with a hot or cold battery may not work temporarily even when the battery is fully charged Battery performance is especially limited in temperatures well below freezing Do not dispose of batteries in a fire as they may explode Batteries may also explode if damaged Dispose of batteries according to local regulation...

Page 11: ...he Setup Guide let us show you around your new Acer computer Screen view 2 3 1 Icon Item Description 1 Microphone Internal digital microphone for sound recording 2 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 3 Screen Displays computer output ...

Page 12: ...er See Using the keyboard on page 16 2 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surface to perform a left click Press down firmly on the lower right corner to perform a right click 3 Power button Turns the computer on and off ...

Page 13: ...ork Pull the lip down to open the port fully 3 HDMI port Supports high definition digital video connections 4 USB port Connects to USB devices USB 3 2 Gen 1 information USB 3 2 Gen 1 compatible ports are blue Compatible with USB 3 2 Gen 1 and earlier devices For optimal performance use USB 3 2 Gen 1 certified devices Defined by the USB 3 2 Gen1 specification SuperSpeed USB ...

Page 14: ...s the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode 2 Headset speaker jack Connects to audio devices e g speakers headphones or a headset with microphone 3 USB port Connects to USB devices 4 Kensington lock slot Connects to a Kensington compatible security lock ...

Page 15: ...Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 Speakers Deliver stereo audio output 3 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds ...

Page 16: ...etic characters typed are in uppercase NumLk Numeric Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Scr LK Scroll Lock When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not...

Page 17: ... in touchpad on and off Speaker toggle Turns the speakers on and off Volume down Decreases the sound volume Volume up Increases the sound volume Scr LK Scroll Lock Turns Scroll Lock on or off Pause Break Pause Break Sends a Break Command Pg Up Page up Scrolls up a page in a document Pg Dn Page down Scrolls down a page in a document Home Home Scrolls to the beginning of a document End End Scrolls t...

Page 18: ...n Play or pause a selected media file Fn Stop playing the selected media file Note To swap the hotkey and special function of the F1 to F12 keys change the function key setting in the BIOS to open the BIOS press F2 when starting your computer then select the Main menu and change Function key behavior to Function keys Specifications vary depending on model Key Description Windows key Pressed alone ...

Page 19: ...Slide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click Two finger press Lightly tap the touchpad with two fingers to perform a right click In the Start screen this will toggle the app comm...

Page 20: ...ipe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe left or right to switch between open windows Four finger press Lightly tap the touchpad with four fingers to open the Action Center Four finger swipe Swipe across the touchpad with four fingers Swipe up to open Task View Move the cursor over a window and tap the touchpad to select that windo...

Page 21: ...in the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad 4 Now you can adjust the settings to suit your personal needs You can switch off the touchpad if you prefer to use a mouse Or you can adjust the touchpad sensitivity to suit your needs Scroll down to see more settings ...

Page 22: ... data or create a factory default backup If you cannot access Acer Care Center click Settings in the Start menu select Update Security and then click Recovery Creating a file history backup Recovery Management allows you to quickly and easily back up your files and restore them if the originals are lost damaged or deleted 1 From Start select Care Center then Recovery Management 2 Select the Backup...

Page 23: ...ive Select the USB drive from the drop down list 4 Click More options to select back up options which best fit your needs such as schedule the backup interval how long you want to keep those backups default is Forever which folders to be backed up or be excluded Click Back up now to continue ...

Page 24: ...nd LAN drivers if you install another operating system 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Backup wireless and LAN drivers Choose a folder to save your drivers and select OK 3 You will be shown the backup progress on the screen Important Write a unique descriptive label on the backup such as File History Recovery Backup Make su...

Page 25: ...our operating system installed apps and data 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Create backup to open the Backup window 3 If you would like to backup not only your files but also the entire system select Go to Backup and Restore Windows 7 ...

Page 26: ...26 Recovery 4 Click Security and Maintenance in the bottom left of the page and click Recovery ...

Page 27: ...Recovery 27 5 Select Create a recovery drive to open the Recovery Drive window 6 Make sure Back up system files to the recovery drive is selected and click Next ...

Page 28: ...he PC to detect the USB drive then click Next 8 Everything on the drive will be deleted Click Create to continue 9 You will be shown the backup progress on the screen 10 Follow the process until it completes 11 Unplug the USB drive and label it clearly ...

Page 29: ...es 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get started to open the Recovery window Important Write a unique descriptive label on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Note Since the recovery backup requires at least 8 GB of storage after formatting it is recommended to use ...

Page 30: ...30 Recovery 3 Click Get started to Choose an option 4 Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files Click Next to continue ...

Page 31: ... 5 Choose from the two options Cloud download or Local reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Change settings to open the Choose settings options ...

Page 32: ...rams without removing your personal files Click Reset to continue This will take a while and your PC will restart 9 You will be shown the reset progress on the screen The screen will turn off during the reset process 10 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 11 Follow the process until it completes Important If you hav...

Page 33: ...eset back to its factory default settings without removing your personal files Reset this PC and remove everything 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get Started to open the Recovery window 3 Click Get started to Choose an option ...

Page 34: ... your PC back to its factory default 5 Choose from the two options Cloud download or Local reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Change settings to open the Choose settings options ...

Page 35: ... will be shown the reset progress on the screen The screen will turn off during the reset process 10 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 11 Follow the process until it completes 12 When your PC has completed the reset process Windows will use factory default settings ...

Page 36: ...ter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them Bluetooth on your computer is disabled by default To enable your computer s Bluetooth adapter do...

Page 37: ... icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth settings Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardco...

Page 38: ...rea network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Your computer s wireless connection is turned on by default and Windows will detect and display a list of available networks during setup Select your network and enter the password if required Acer no...

Page 39: ... name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 You will see a list of available wireless networks Select the one you wish to use Note Please refer to your ISP or router documentation for details on connecting to the internet Note If Wi Fi is turne...

Page 40: ...40 Connecting to the Internet 4 Once you select a wireless network select Connect 5 If required enter the network s password ...

Page 41: ...a port on your router refer to the image below Then you ll be ready to get online Connecting to a cellular network If your computer has a SIM slot you can connect to the internet using a cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Contact your cellular provider for more information on connecting to the internet using a cellu...

Page 42: ... to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the LED backlit screen by 26 to 45 to protect your eyes 3 High Reduction Reduces blue light emission from the LED backlit screen by 46 to 65 for maximum protection 4 Long Hour Mode Professionally tuned to...

Page 43: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery ...

Page 44: ...authorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you must enter this password to gain access to the BIOS utility See Setting passwords on page 46 User Password secures your computer against unauthorized use Combine the use of this password with password ...

Page 45: ...ge appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password incorrectly a warning message appears Try again and press Enter Important You have three chances to enter a password If you fail to enter the password correctly after three t...

Page 46: ...layed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed on the top of the screen Find Set Supervisor Password and enter a password to enable this feature Once you have entered a ...

Page 47: ...artup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Press the Windows key or select the Windows Start button then select Settings System Power sleep 2 Select Addition...

Page 48: ...48 Power management 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes ...

Page 49: ...nnect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully charge the battery 2 Turn on the computer and complete setting up the operating system 3 Disconnect the AC adapter 4 Operate the computer using battery power 5 Fully deplete the battery until the bat...

Page 50: ...fective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the charge recharge cycle and improving recharging efficiency You are advised to follow the suggestions set out below Use AC power whenever possible reserving battery for mobile use Remove accessories ...

Page 51: ...portant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapter into the computer and then connect to the main power supply 2 Save all necessary files 3 Resume work Turn off the co...

Page 52: ...sington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely take the computer anywhere you go within the building To wake the computer from Sleep mode ope...

Page 53: ...tkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer After disconnecting the computer from your desktop follow these steps to prepare the computer for the trip home Pack the computer in a protective case that can prevent the computer from sliding around and cu...

Page 54: ...greater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting up a home office If you frequently work on your computer at home you may want to purchase a second AC adapter for use at home With a second AC adapter you can avoid carrying the extra weight to a...

Page 55: ...he computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the computer inspected by hand Airport security X ray machines are safe but do not put the computer through a metal detector Traveling internationally When you are moving from country to country Preparing the computer Prepare the computer as you would norm...

Page 56: ...h the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter kits sold for appliances to power the computer If you are using the modem check if the modem and co...

Page 57: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors ...

Page 58: ... to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 2 Gen 1 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 2 Gen 1 ports have a blue tongue For best performance USB 3 2 Gen 1 devices should always be plugged into USB 3 2 Gen 1 ports Consult your device s documentation to see which standa...

Page 59: ...solution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers connecting an audio device to the headphone port disables the built in speakers Use the microphone port ...

Page 60: ...y compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality ...

Page 61: ...uestion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information ...

Page 62: ...is being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the displ...

Page 63: ...t the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my computer to its original settings This recovery process helps you restore the C drive with the original software content that is installed when you purchased your computer Before performing a restor...

Page 64: ...o the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you call Please have the following information available when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes an...

Page 65: ...e Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I turn off notifications You can turn off notifications so that you can leave your computer running but not be disturbed by notifications Press the Windows key or select the Windows Start button and se...

Page 66: ...h to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles Select a tile and drag it to the place on Start that you want it to appear Other tiles will be moved to accommodate the t...

Page 67: ...omputer can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 Set the time by choosing the hour and minute 4 Choose which days the alarm should go off 5 Select the sound notification 6 Select the snooze time 7 Select the Save icon in the bottom right hand corner...

Page 68: ...elect More Pin to taskbar How do I install apps You will need to have a Microsoft ID to purchase and download apps from Microsoft Store I can t find apps like Notepad and Paint Where are they Move your cursor to the lower left hand corner of the screen and click search box Type the name of the app you would like to open Alternatively open all apps list and scroll to Windows Accessories to see the ...

Page 69: ...icrosoft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account instead and follow the onscreen instructions How do I check for Windows updates Press the Windows key or select the Windows Start button Settings Update Security Windows Update Select Advanced options to configure the settings Where can I get more informa...

Page 70: ... be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum error Contact your dealer or an authorized...

Page 71: ... O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press F2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error messages Corrective action ...

Page 72: ...et Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the internet you may need additional software or a special box that connects ...

Page 73: ...es fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the internet Cellular A cellular connection allows you to use cellular networks such as those used by a mobile phone to connect to the internet while away from home The socket for a SIM card may be...

Page 74: ...low you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings Components of a wireless LAN T...

Page 75: ...access installed and you are connected from the Start Menu click the Microsoft Edge tile or the icon located in the taskbar and take your internet experience to a new level Acer website To get you started why not visit our website www acer com Acer is dedicated to provide you with on going personalized support Check out our Support section to get help tailored to your needs www acer com is your po...

Page 76: ...holes in the software that would have been patched if the update was installed How to stay safe Perform any and all software updates as soon as they are available Keep a lookout for fake or phishing emails Beware of emails that appear to be from a friend or business colleague that you know but seem a little odd Maybe they didn t capitalize your name or there are misspellings The email might be fro...

Page 77: ...ecific decryption key Once the ransomware installs itself it will display a warning message that the computer is now locked The user is given a specific amount of money to pay as a fine and a timeframe in which to pay Even if paid the criminal might choose to not unencrypt the files anyway What to do if you re infected Avoid getting infected in the first place by staying protected with internet se...

Page 78: ...Security and think you may have a virus contact Norton s on call technicians to help eliminate the virus Take special precautions when using public Wi Fi Public Wi Fi is available just about everywhere from the local coffee shop to the hotels and airports you visit while traveling While public Wi Fi has made our lives a little easier it also poses security risks to the personal information availab...

Page 79: ... software on your devices to help protect yourself from the latest threats Protect your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you have an active internet connection Windows can check for important updates for your computer and install them automatically These updates include security patches and program updates that can improv...