Acer Aspire 4320 Series, Service Manual

Page 1: ...Aspire 4720G 4720Z 4720 4320 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 4720G 4720Z 4720 4320 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...n dual band 802 11b g Wi Fi CERTIFIED solution supporting Acer SignalUpTM wireless technology T Core logic Intel 965PM 965GM ICH8M north bridge south bridge T Up to 2GB of DDR2 677 MHz memory upgradeable to 4GB using two soDIMM modules dual channel support Display and graphics T 14 1 WXGA TFT LCD up to and including 1280 x 800 pixel resolution T 200 nit brightness 16 ms response time T Simultaneou...

Page 8: ...ture CardTM xD Input devices T 88 89 93 key keyboard with inverted T cursor layout 2 5 mm minimum key travel T Seamless touchpad pointing device with 4 way scroll button T 12 function keys four cursor keys two Windows keys hotkey controls embedded numeric keypad international language support independent US and Euro dollar sign keys T Empowering Key T Easy launch buttons WLAN Internet email Blueto...

Page 9: ... Headphones speaker line out port with S PDIF support T Microphone in jack T Line in jack T Ethernet RJ 45 port T Modem RJ 11 port T DC in jack for AC adapter Environment T Temperature t Operating 5ºC to 35ºC t Non operating 20ºC to 65ºC T Humidity non condensing t Operating 20 80 t Non operating 20 80 ...

Page 10: ...00 Mhz CPU CIR K B Touch Pad Winbond AMP 479 Pin uFCPGA 965GM 965PM 1299 Pin FBGA NB82801HBM 676 Pin BGA MiniCard 533 667 Mhz Dual Channel DDR2 DDRII SODIMM0 SODIMM1 PCIE2 PCIE1 BCM5787M 68 Pin QFN PCIE3 U26 U21 14 1 WXGA LVDS TFT LCD Panel TV OUT VGA TV OUT PCI Express X16 Lan CRT MXM Type II U5 U22 CN19 H5 2 CN18 H9 2 CN20 STD H9 9 U6 U17 RTC CN23 Card reader Ricoh R5C832 R5C833 1394 Cardreader ...

Page 11: ...10 CN7 Microphone Connector 4 U6 South Bridge ICH8M 11 CN5 Speaker Connector 5 U8 PCI Card Reader Controller RICOH R5C833 12 CN6 Bluetooth Connector 6 CN8 Express Card Socket 13 CN3 Keyboard Connector 7 U13 Winbond Keyboard Controller WPC9769LDG 14 CN4 Touchpad Connector 1 1 2 3 4 2 3 4 5 7 8 9 6 5 7 8 9 10 10 14 14 12 12 13 13 11 11 10 14 12 13 11 6 ...

Page 12: ...onnector 18 CN20 MXM Connector for selected models only 7 CN21 USB Connector 19 U21 CPU Socket 8 CN22 USB Connector 20 CN14 Mini Card Socket 9 CN28 5 in 1 Card Reader 21 CN12 Power Board Connector 10 CN31 Modem Card Connector 22 PJ1 Battery Connector 11 CN27 SATA HDD Connector 23 CN15 Fan Connector 12 U28 Consumer Infrared Receiver 1 1 1 2 3 4 2 3 4 5 7 8 9 6 5 7 8 9 10 10 14 14 12 12 13 13 15 15 ...

Page 13: ...ew Aspire computer Front View Icon Item Description 1 Built in camera 0 3 megapixel web camera for video communication 2 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 3 Speaker Left and right speakers deliver stereo audio output ...

Page 14: ... to launch your internet browser e mail reader or a specified application 12 Power button Turns the computer on and off 13 Empowering button Launches the Empowering Technology toolbar 14 Bluetooth communication button indicator Enables disables the Bluetooth function Indicates the status of Bluetooth communication 15 Palmrest Comfortable support area for your hands when you use the computer Icon I...

Page 15: ...t Connects to a television or display device with S video input 3 4 pin IEEE 1394 port Connects to IEEE 1394 devices 4 Ethernet RJ 45 Connects to an Ethernet 10 100 1000 based network for selected models 5 Modem RJ 11 port Connects to a phone line 6 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 7 Express Card slot Accepts one Express Card 54mm or 34mm types 8 5 in 1 card read...

Page 16: ...tical drive eject button Ejects the optical disk from the drive 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off 5 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 6 DC in jack Connects to an AC adapter 7 Kensington lock slot Connects to a Kensington compatible computer security lock Icon Item Description 1 Ventilation slot Enable the computer...

Page 17: ...tem Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Battery release latch Releases the battery for removal 4 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan 5 Back panel Houses the computer s hard disk and main memory ...

Page 18: ...ns are pre set to email and Internet programs but can be reset by users To set the programmable buttons Web browser button mail button and Empowering key run the Acer Launch Manager Icon Function Description HDD Indicates when the hard disc or optical drive is active Num lock Lights when Num Lock is activated Cap lock Lights when Cap Lock is activated Power Lights up when the computer is on Batter...

Page 19: ...er movements hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Launch key Default application Acer Empowering Technology user programmable Web browser Internet browser user programmable Mail Email application user programmable Arcade Acer Arcade utility Function Left Button 1 Main Touchpad 2 4 Way Scroll Button 3 Right Button 4 Exe...

Page 20: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 21: ...users if you re not connected to a network domain F1 Opens Help and Support M Minimizes all windows R Opens the Run dialog box T Cycles through programs no the taskbar U Opens Ease of Access Center X Opens Windows Mobility Center Break Displays the System Properties dialog box Shift M Restores the minimized windows to the desktop Tab Activates next taskbar button Space Bar Brings all gadgets to th...

Page 22: ...ches the Acer ePower Management in Acer Empowering Technology See Acer Empowering Technology on page 18 Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touc...

Page 23: ... the keyboard NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating sy...

Page 24: ...ds and advanced encryption algorithms T Acer eLock Management limits access to external storage media T Acer eRecovery Management backs up and recovers data flexibly reliably and completely T Acer eSettings Management accesses system information and adjusts settings easily For more information press the key to launch the Empowering Technology toolbar then click on the appropriate utility and selec...

Page 25: ...our PC Acer eNet Management automatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs Acer eNet Management can save network settings for a location to a profile and automatically switch to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and D...

Page 26: ...Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are three pre defined profiles Balanced Power Saver and High Performance You can also define the power plan optimized for your needs To create new power plan 1 Select a predefined power plan and click the icon shown on the lower left hand side 2 Enter the name for the newly created power plan 3 Sel...

Page 27: ...Chapter 1 21 Battery status For real time battery life estimates based on current usage refer to the time shown in the Remaining Battery Life field For additional power options click More Power option ...

Page 28: ...control the enhanced sound effects of Dolby Home Theater on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just 2 speakers via Dolby Virtual Speaker technology Music mode lets you enjoy your favorite tunes in vivid detail ...

Page 29: ...indows explorer as a shell extension for quick and easy data encryption decryption and also supports on the fly file encryption for MSN Messenger and Microsoft Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when...

Page 30: ...24 Chapter 1 ...

Page 31: ...plugged into the system T Optical drive devices includes any kind of CD ROM or DVD ROM drives T Floppy disk drives 3 5 inch disks only T Interfaces includes serial ports parallel port infrared IR and Bluetooth To activate Acer eLock Management a password must be set first Once set you can apply locks to any of the devices Lock s will immediately be set without any reboot necessary and will remain ...

Page 32: ... set recovery point T Back up to CD DVD T Image data recovery tools T Recover from a hidden partition factory defaults T Recover from the HDD most recent user defined recovery point T Recover from CD DVD For more information please refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical di...

Page 33: ...he system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also T Provides a simple graphical user interface for navigating T Displays general system status and advanced monitoring for power users ...

Page 34: ...Eye webcam resolution To change the capture resolution click the displayed resolution button to select the desired resolution Using the Acer Crytal Eye webcam The Acer Crystal Eye webcam is automatically selected as the capture device of any instant messenger IM application To use the Acer Crystal Eye webcam in the IM application open the IM service then select the video webcam feature You can now...

Page 35: ...windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two...

Page 36: ...value Launch Manager Launch Manager allows you to set the four easy launch buttons see their locations mentioned in Easy Launch Buttons You can access the Launch Manager by clicking Start All Programs Launch Manager Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 37: ... C CPU Temperature Fan Speed Acoustic Level Core 0 Core 1 rpm dBA 86 86 3700 39 88 88 3450 36 5 91 91 3150 34 5 95 95 2800 31 BIOS Item Specification BIOS vendor Phoenix BIOS Version BIOS ROM type Flash ROM BIOS ROM size 1MB BIOS package 8 pin SOP Supported protocols ACPI 2 0 3 0 PCI 2 2 System HDD Password Security Control INT 15 Extensions PnP BIOS 1 0a SMBIOS 2 3 Simple Boot Flag 1 0 Boot Block...

Page 38: ...M voltage 1 8V Supports DIMM package JEDEC 200 pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Slot 1 Slot 2 Total Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 128MB 2048MB...

Page 39: ...B Max available 895MB 256MB Dedicated 256MB 2048MB 1023MB 2048MB Max available 1023MB 512MB Dedicated 512MB 2048MB 1279MB 2048MB Max available 1279MB 4096MB 128MB Dedicated 128MB 4096MB 1919MB 4096MB Max available 1919MB 256MB Dedicated 256MB 4096MB 2047MB 4096MB Max available 2047MB 512MB Dedicated 512MB 4096MB 2303MB 4096MB Max available 2303MB LAN Interface Item Specification Chipset BroadCom B...

Page 40: ...T960821A Toshiba MK6025GAS HGST HTS541260H9AT00 WD WD600UE 22HCT0 TOSHIBA MK8025GAS HITACHI HTS421280H9AT00 SEAGATE ST9808210A SEAGATE ST98823A TOSHIBA MK8026GAX HGST HTS541280H9AT00 WD WD800UE 22HCT0 Capacity MB 40000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 for Hitachi and Seagate 4 for Toshiba 4 for Hitachi 3 for Seagate Drive Format Disks 1 2 2 Spindle speed RPM 4200 RPM 4200 RP...

Page 41: ...or general DVD RW and DVD R RW Ver1 1 Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controller Realtek ALC268 Audio onboard or optional Onboard Mono or Stereo Stereo Resolution 18 bit stereo full duplex Compatibility HD audio Interface ...

Page 42: ...l PCI controller RICOH R5C833 Audio Realtek ALC268 Keyboard Item Specification Keyboard controller Winbond WPC8769L Total number of keypads 88 89 93 key Windows logo key Yes Internal external keyboard work simultaneously Plug USB keyboard to the USB port directly Yes Battery Item Specification Vendor model name BATTERY PACK SANYO LI ION 6 CELL 2 0 4000MAH BATTERY PACK SONY LI ION 6 CELL 2 0 4000MA...

Page 43: ...so called Brightness 200 200 200 200 Luminance Uniformity N A N A 70 70 Contrast Ratio 300 300 250 250 Response Time Optical Rise Time Fall Time msec 16 16 16 16 Nominal Input Voltage VDD 3 3V Typ 3 3V 3 3V 3 3V Typical Power Consumption watt 5 6 5 7 3 96 N A N A Weight Physical Size mm Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262K colors 262K ...

Page 44: ...ff G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Di...

Page 45: ...ange boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Phoenix TrustedCore tm Setup Utility CPU Type Intel R Pentium R Dual CPU T2310 1 46GHz CPU Speed System BIOS Version v1 3701 VGA BIOS Version SantaRosa 1436 Serial Number xxxxxxxxxxxxxxxx...

Page 46: ...em T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found i...

Page 47: ...ber This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes Phoenix TrustedCore tm Setup Utility CPU Type Intel R Pentium R Dual CPU T2310 1 46GHz CPU Speed System BIOS Version v1 3...

Page 48: ...m Setup Utility Item Specific Help System Time 19 03 49 System Date 08 25 2007 Video Memory 8MB Quiet Boot Enabled Power On Display Auto Network Boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit System Memory 640 KB Shows system base memory size Extended Mem...

Page 49: ...r Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power On display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in L...

Page 50: ...or Password Is Clear User Password Is Clear Set Supervisor Password Set User Password Password on boot Disabled Supervisor Password controls access to the setup utility F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Enter Enter Set Hard Disk Password Enter Hard Disk Password Status Clear Information Main Security Boot Exit ...

Page 51: ...the Supervisor password Clear or Set User Password Is Shows the setting of the user password Clear or Set Hard Disk Password Status Shows the setting of the hard disk password Clear or HDD Password Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor ch...

Page 52: ...ght the Set Supervisor Password parameter and press the e key The Set Supervisor Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the Supervisor Password parameter to Set 5 If desired you can e...

Page 53: ...urrent password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message Setup Warning Invalid Password Continue Setup Warning Password do not match Re enter password Continue ...

Page 54: ...own arrows select a device and moves the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 Loads default boot sequence F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit 1 IDE HDD Hitachi HTS541616J9SA00 S 2 IDE CD Optiarc DVD RW AD 75...

Page 55: ...data to CMOS Load Setup Defaults Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Phoenix TrustedCore tm Setup Utility Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change Values F9 Setup Default...

Page 56: ...ery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adapter power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Follow the steps below to run the Phlash 1 Prepare a boo...

Page 57: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 58: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 59: ...tart Thermal Door HDD Door LCD Module Middle Cover HDD Bracket Keyboard Battery Pack F 2 D 5 F 1 B 4 C 2 LCD hinges to logic D 2 LCD hinges to logic C 2 on bottom side C 8 upper case assembly to lower case assembly on bottom side C 2 upper case assembly to lower case assembly on upper side Lower Case Assembly Modem Board Switch Board for AS models Upper Case Assembly Main Board H 4 Speaker Set ODD...

Page 60: ...NYLOK 86 D01V7 001 C SCREW M2 5 3 5 I BNI NYLOK 86 AHS07 001 D SCREW M1 6 3 I NI NYLOK 86 AHS07 002 E SCREW M2 5 7L BNI NYLOK 86 A10V7 006 LCD Module LCD Inverter LCD Panel Wireless Antenna Set LCD Bezel G 1 for 15 G 2 for 15 4 B 4 B 2 G 2 for 15 4 F 8 4 on left 4 on right LCD Assembly LCD Cable LCD Bracket Sets LCD ...

Page 61: ...Chapter 3 55 Removing the Battery Pack 1 Unlock the battery lock as shown 2 Slide the battery release latch then remove the battery ...

Page 62: ...wn 2 To access the internal laptop components you have to first remove the back panel Turn over the laptop and remove the seven screws fastening the back panel 3 Lift the back panel up as shown Removing the HDD Module 4 Remove the two screws fastening the HDD module bracket 5 Pull the tab on the HDD bracket to remove the HDD module in the direction of the arrow ...

Page 63: ...emory 8 Pull out the snaps securing the memory in place The memory will pop up 9 Remove the memory from the DIMM socket If the notebook has two memory modules then repeat this step Removing the Wireless LAN Card 10 Remove the two screws fastening the wireless LAN card panel 11 Lift up the panel as shown 12 Disconnect the three antennae from the wireless LAN card ...

Page 64: ...ng the Keyboard and LCD Module 1 Remove the eight screws fastening the keyboard and LCD module to the main unit 2 Turn the notebook over and gently pry up and remove the switch board cover as shown 3 Lift the keyboard up and towards you 4 Disconnect the keyboard cable from the main board and remove the keyboard from the main unit ...

Page 65: ...of the switch board FFC cable 6 Disconnect the LCD and microphone cables and pull through the wireless LAN antennae from the underside of the main unit 7 Remove the six screws securing the hinges 8 Detach the LCD module from the main unit ...

Page 66: ...d 3 Remove the switch board from the main unit 4 Remove the ten screws fastening the upper case assembly to the lower case assembly 5 Disconnect the touchpad speaker and bluetooth cables 6 Gently lift off the upper case assembly from the lower case assembly Disassembling the Lower Case Assembly Removing the Main Board 1 Remove the two screws fastening the main board to the lower case 2 Disconnect ...

Page 67: ...he audio board Disassembling the Upper Case Assembly Removing the Bluetooth Module 1 Remove the two screws fastening the Bluetooth module 2 Disconnect the Bluetooth cable to remove the Bluetooth module Removing the Speakers 3 Remove the three screws fastening the speakers 4 Remove the speakers ...

Page 68: ...bling the Main Board Removing the Power Board 1 Remove the two screws fastening the power board 2 Remove the power board Removing the Thermal Module and System Fan 3 Unscrew the six screws fastening the thermal module and system fan 4 Disconnect the system fan cable and remove the thermal module and system fan as shown ...

Page 69: ... a flat screwdriver to release the CPU lock Turn counter clockwise 6 Remove the CPU from the CPU socket carefully Removing the Modem Card 7 Remove the screw fastening the modem card 8 Disconnect the modem cable and remove the modem card ...

Page 70: ...he LCD module carefully 4 Remove the four screws holding the LCD 5 Detach the two inverter cable connectors from the inverter board 6 Disconnect the CCD cable connector from the CCD module 7 Take out the LCD from the LCD cover 8 Remove the two screws fastening the left LCD bracket and detach it 9 Remove the two screws fastening the right LCD bracket and detach it ...

Page 71: ...12 Remove the CCD module from the LCD cover as shown Disassembling the External Modules Disassembling the HDD Module 1 Remove the two screws fastening the bracket to the HDD module 2 Remove the bracket Disassembling the ODD Module 1 Remove the two screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive ...

Page 72: ...66 Chapter 3 ...

Page 73: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 69 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 72 Undetermined Problems on page 84 POST detects an error and displayed messages on screen Error Message List on page 73 Other symptoms i e LCD display problem...

Page 74: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 75: ... in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pa...

Page 76: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 84 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 77: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 78: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 84 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 79: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 68 Keyboard error see Keyboard or Auxiliary Input Device Check on page 68 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 68 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 80: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 81: ...source battery pack and power adapter See Power System Check on page 69 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 82: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 83: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 84: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 85: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 86: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 87: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 38 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 88: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 89: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 90: ...operating correctly See Power System Check on page 69 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 91: ...r 4 U6 South Bridge ICH8M 11 CN5 Speaker Connector 5 U8 PCI Card Reader Controller RICOH R5C833 12 CN6 Bluetooth Connector 6 CN8 Express Card Socket 13 CN3 Keyboard Connector 7 U13 Winbond Keyboard Controller WPC9769LDG 14 CN4 Touchpad Connector 1 1 2 3 4 2 3 4 5 7 8 9 6 5 7 8 9 10 10 14 14 12 12 13 13 11 11 10 14 12 13 11 6 Jumper and Connector Locations Chapter 5 ...

Page 92: ...Connector 18 CN20 MXM Connector for selected models only 7 CN21 USB Connector 19 U21 CPU Socket 8 CN22 USB Connector 20 CN14 Mini Card Socket 9 CN28 5 in 1 Card Reader 21 CN12 Power Board Connector 10 CN31 Modem Card Connector 22 PJ1 Battery Connector 11 CN27 SATA HDD Connector 23 CN15 Fan Connector 12 U28 Consumer Infrared Receiver 1 1 1 2 3 4 2 3 4 5 7 8 9 6 5 7 8 9 10 10 14 14 12 12 13 13 15 15...

Page 93: ... change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective part...

Page 94: ... 3S2P PANASONIC 6 cell 4000mAh Main COMMON PSS Cell BT 00605 018 Battery SIMPLO AS 2007A Li Ion 3S2P PANASONIC 6 cell 4000mAh Main COMMON PSS Cell BT 00607 013 Battery SANYO AS 2007A Li Ion 3S2P SANYO 6 cell 4800mAh Main COMMON BT 00603 037 Battery SONY AS 2007A Li Ion 3S2P SONY 6 cell 4800mAh Main COMMON BT 00604 023 Battery SIMPLO AS 2007A Li Ion 3S2P PANASONIC 6 cell 4800mAh Main COMMON BT 0060...

Page 95: ... SE 128MB MXM I W O HDCP VG 8MS06 001 CABLE PWR CORD V943B30001218008 DANISH 3P 27 A03V7 006 PWR CORD ISR 1 8M 3PBLK FZ0I0008 038 27 A50V7 002 PWR CORD V50CB3T3012180QD TW 110V 3P 27 A99V7 002 POWER CORD SWI 1 8M 3PBLACK FZ010008 011 27 A99V7 004 POWER CORD IT 1 8M 3PBLACK FZ010008 008 27 A99V7 005 POWER CORD S A 1 8M 3BLACK FZ010008 006 27 T48V7 001 POWER CORD US 3PIN ROHS 27 TAXV7 001 POWER CORD...

Page 96: ...ROCESSOR CPU Intel Core2Dual T7100 PGA 1 8G 2M 800 SLA4A KC 71001 DTP CPU Intel Core2Dual T7300 PGA 2 0G 4M 800 SLA45 KC 73001 DTP CPU Intel Core2Dual T7500 PGA 2 2G 4M 800 SLA44 KC 75001 DTP COMBO MODULE DVD CDRW COMBO MODULE 6M AHS07 001 DVD CDRW COMBO DRIVE 24X SONY CRX880A LF W O BEZEL KO 0240E 005 DVD CDRW COMBO DRIVE 24X HLDS GCC T10N PATA LF W O BEZEL KO 0240D 005 OPTICAL BRACKET 33 AHS07 0...

Page 97: ...0822AS SATA 8MB LF 3 ALD KH 12001 031 120GB TOSHIBA 2 5 5400rpm 120GB MK1237GSX Gemini BS SATA LF F W DL130J KH 12004 006 HDD WD 2 5 5400RPM 120GB WD1200BEVS 22RST0 ML80 SATA LF F W 04 01G04 KH 12008 018 160G SEAGATE 2 5 5400RPM ST9160821AS VENUS SATA LF FW 3 ALA KH 16001 026 160GB HGST 2 5 5400RPM SATA HTS541616J9SA00 SURUGA B LF F W C70P KH 16007 011 160GB TOSHIBA 2 5 5400rpm 160GB MK1637GSX Gem...

Page 98: ...NT00 047 KEYBOARD 14_15KB FV2 WHITE 15 4 SLOVAK KB INT00 045 KEYBOARD 14_15KB FV2 89KS WHITE TURKISH KB INT00 039 KEYBOARD 14_15KB FV2 89KS WHITE BELGIUM KB INT00 068 KEYBOARD 14_15KB FV2 89KS WHITE SWEDISH KB INT00 042 KEYBOARD 14_15KB FV2 89KS WHITE UK KB INT00 038 KEYBOARD 14_15KB FV2 89KS WHITE FRENCH KB INT00 060 KEYBOARD 14_15KB FV2 89KS WHITE GERMAN KB INT00 059 KEYBOARD 14_15KB FV2 89KS WH...

Page 99: ...EAN KB INT00 052 KEYBOARD 14_15KB FV2 89KS WHITE NORWEGIAN KB INT00 050 LCD LCD MODULE ASSY 14 1 IN WXGAG W ANTENNA W 0 3M CCD 6M AK907 001 LCD 14 1 WXGA AU B141EW04 V4 LF GLARE 200NITS 16MS LK 14105 018 INVERTER BOARD 19 AGW07 001 LCD CABLE FOR CCD 50 AHS07 004 LCD COVER ASSY W MIC W ANTENNA 60 AHS07 003 LCD BEZEL ASSY FOR CCD 60 AHS07 004 LCD BRACKET W HINGE L 33 AHS07 004 Category No Part Name ...

Page 100: ...A1 16MS LK 14108 006 LCD 14 1 WXGA AU B141EW04 V3 LF NONE GLARE 200NITS 16MS LK 14105 019 LCD 14 1 IN SAMSUNG WXGA LTN141W3 L01 0 16MS 200NITS LK 14106 010 INVERTER BOARD 19 AGW07 001 LCD CABLE FOR CCD 50 AHS07 004 LCD COVER ASSY W MIC W ANTENNA 60 AHS07 003 LCD BEZEL ASSY FOR CCD 60 AHS07 004 LCD BRACKET W HINGE L 33 AHS07 004 LCD BRACKET W HINGE R 33 AHS07 005 Category No Part Name and Descripti...

Page 101: ...03 LCD BEZEL ASSY W O CCD 60 AJN07 001 LCD BRACKET W HINGE L 33 AHS07 004 LCD BRACKET W HINGE R 33 AHS07 005 LCD MODULE ASSY 14 1 IN WXGA W ANTENNA W O CCD 6M AKD07 002 LCD 14 1 IN WXGA LPL LP141WX1 TLA1 16MS LK 14108 006 LCD 14 1 WXGA AU B141EW04 V3 LF NONE GLARE 200NITS 16MS LK 14105 019 LCD 14 1 IN SAMSUNG WXGA LTN141W3 L01 0 16MS 200NITS LK 14106 010 INVERTER BOARD 19 AGW07 001 LCD CABLE W O C...

Page 102: ...512T64UH8B0FN 37C 0 09U NANYA KN 51203 032 SO DIMM DDRII667 SAMSUNG 512MB M470T6554EZ3 CE6 LF KN 5120B 023 1GB NANYA DDRII 667 1GB NT1GT64U8HB0BN 3C 0 09U KN 1GB03 014 1GB SAMSUNG DDRII 667 1GB M470T2953EZ3 CE6 LF KN 1GB0B 011 HEATSINK THERMAL MODULE UMA 60 AK907 002 THERMAL MODULE DISCRETE 60 AK907 003 MISCELLANEOUS NAME PLATE AS4720 40 AK907 001 NAME PLATE AS4320 40 AKJ07 001 LCD BEZEL RUBBER 47...

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