Acer Aspire 5020, Service Manual

Page 1: ...Aspire 3020 5020 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 3020 5020 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...480M and SB400 chipset T 256 512 MB of DDR333 memory upgradeable to 2 GB using two soDIMM modules Display T Thim Film Transistor TFT displaying at t15 0 XGA 1024 x 768 t15 0 SXGA 1400 x 1050 t15 4 WXGA 1280 x 800 t15 4 WXGA 1680 x 1050 T ATI MOBILITYTM RADEONTM X600 or ATI MOBILITYTM RADEONTM X700 T Simultaneous display on LCD and CRT display T DualViewTM support T MPEG 2 DVD hardware assisted cap...

Page 8: ...lUp wireless technology support T WPAN manufacturing option integrated Bluetooth Human centric design and ergonomics T Rugged yet extremely portable design T Stylish appearance T Full size keyboard with four programmable launch keys T Ergonomically centered touchpad pointing device T Internet 4 way scroll button I O Ports T Four USB 2 0 ports T IEEE 1394 port T Ethernet RJ 45 port T Modem RJ 11 po...

Page 9: ... 51 52 17 16 16 ATI PCI Express x16 DDR 333 400 8 9 10 TSP2220A 1 Slot Cardbus 1 1394 CardReader 28 PCMCIA I F PCI 7411 TI 28 PCMCIA SLOT 1394 4pin Conn Support TypeII PWR SW 26 27 28 IDT CV137 PIDE DVD CD RW 25 SIDE HDD 25 AC97 MDC Card OP AMP G1421 33 24 MODEM Line In MIC In 33 Line Out33 NS SIO PC87392 37 10 100Mb USB x 4 24 RJ11 CONN CODEC 32 ALC655 Int SPKR33 PCI LAN Realtek RTL8110SBL 1000 1...

Page 10: ...d Connector 7 3 in 1 Connector 2 Bluetooth Board Connector 8 Speaker Connector 3 LCD Cable Connector 9 Internal Microphone Connector 4 LED Board Connector 10 Modem Board Connector 5 Lid Switch 11 Touchpad Board Connector 6 Modem Cable Connector ...

Page 11: ...Connector 19 Microphone in Connector 5 Main Battery Connector 20 USB Connector 6 ODD Connector 21 IEEE 1394 Connector 7 Media Bay Connector 22 PCMCIA 8 Mini PCI Slot 23 USB Connector 9 Second Battery Connector 24 CPU Socket 10 RTC Battery Connector 25 USB Connector 11 DDR DIMM Connector 26 S Video 12 HDD Connector 27 RJ45 and RJ11 Connector ...

Page 12: ...6 Chapter 1 13 IR 28 LAN Cable Connector 14 Bluetooth Switch 29 FAN Connector 15 Wireless Switch 30 LAN Cable Connector ...

Page 13: ...to your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Launch keys Buttons for launching frequently used programs 8 Status indicators Light Emitting Diodes LEDs that turn on and off to show the...

Page 14: ...ireless communication button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications manufacturing option 4 Line in mic in jack Accepts input from external microphones 5 Speaker Line Out Headphone jack Connects to audio line out devices e g speakers headphones 6 Battery indicator Lights when the battery is being charged 7 Power indicator Lig...

Page 15: ... 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera 5 Infrared port Interfaces with infrared devices like infrared printer and IR aware computer manufacturing option 6 PC Card slot Connects to one Type II PC Card 7 6 in 1 card reader Accepts and MS MS PRO MMC SD SM or xD Picture card manufacturing option Note Only one card can operate at any given time 8 PC Card slot eject button Eject...

Page 16: ...iption 1 Security Keylock Connects toa Kensington compatible computer security lock 2 Power jack Connects to an AC adaptor 3 Modem jack RJ 11 Connects to a phone line 4 Network jack Connects to an Ethernet 10 100 1000 based network 5 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 6 External display port Connects a display device e g external monitor LCD projector 7 Ventilation s...

Page 17: ... closed Item Description 1 Wireless LAN bay Houses the computer s wireless LAN 2 Battery lock Locks the battery in place 3 Battery release latch Releases the battery for removal 4 Battery bay Houses the computer s battery pack 5 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 6 Memory and hard disk bay Houses the computer s main memory and hard disk se...

Page 18: ...nager The mail and Web buttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated Media Activity Indicates when the hard disc or optical drive is active Bluetooth Indicates the status of Bluet...

Page 19: ...inger across the surface of the touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad Launch key Default application Mail Email application user programmable Web browser Internet browser user programmable Acer eManager user programmable P User programmable ...

Page 20: ...ers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same speed as double clicking the mouse but...

Page 21: ...ll alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down wh...

Page 22: ... be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button it opens the application s context ...

Page 23: ... monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down...

Page 24: ... keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for m...

Page 25: ...IOS vendor Phneoix BIOS Version 3A03 BIOS ROM type SST 39SF040A 512KX8 CMOS Boot Block Flash Memory BIOS ROM size 512KB BIOS package 32 pin PLCC Supported protocols ACPI 1 0b PC Card 95 SM BIOS 2 3 IEEE1284 ECP EPP PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache control...

Page 26: ...4MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 1284MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset Realtek RTC8110SBL 10 100 1000M ...

Page 27: ...le 802 11b g optional device Item Specification Chipset built in ATI SB400 Data throughput 11 54 Mbps Protocol 802 11b g Interface Mini PCI type II Wireless Module 802 11a b g optional device Item Specification Chipset built in ATI SB400 Data throughput 11 54 Mbps Protocol 802 11 a b g Interface Mini PCI type II 6 in 1 card reader Item Specification Chipset TI PCI7411 Protocol support MS MS PRO MM...

Page 28: ...ation Vendor model name DVD CDRW KME UIDA760 24x24x8x24x DVD CDRW QSI SBW 242C 24x24x8x24x Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border DVD RW DVD RAM 2 6GB 4 7GB...

Page 29: ...d DVD R RW Ver1 1 Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controller ALC655 Audio onboard or optional Built in Mono or Stereo Stereo Resolution 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter Co...

Page 30: ...ion Chipset TI PCI7411 Number of IEEE 1394 port 1 Location Left side Connector type IEEE 1394 PCMCIA Port Item Specification PCMCIA controller TI PCI7411 Supports card type Type II Number of slots One type II Access location Left panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Controller Core logic ATI RS480M ATI SB400 VGA ATI Mobility RA...

Page 31: ...ies in parallel Normal voltage 14 4V Charge voltage 16 8 0 2v LCD 15 inch Item Specification Vendor model name AU B150XG01 QDI QD15XL06 01 Hannstar HSD150PX14 A07 Screen Diagonal mm 381 15 0 inches 15 0 inches Active Area mm 304 1x228 1 304 1x228 1 304 1x228 1 Display resolution pixels 1024x768 XGA 1024x768 XGA 1024x768 XGA Pixel Pitch 0 297x0 297 0 099x0 297 0 297x0 297 Pixel Arrangement R G B Ve...

Page 32: ...0 297 0 25875x0 25875 0 25875x0 25875 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode Transmissive mode normally White Transmissive normally White Normally White Typical White Luminance cd m2 also called Brightness 150 150 190 Luminance Uniformity N A 40 N A Contrast Ratio 250 300 500 Response Time Optical Rise Time Fall Time msec 10 20 typ 30 30 10...

Page 33: ...ncy 82 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend ...

Page 34: ...28 Chapter 1 ...

Page 35: ...up Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Mobile AMD Sempron tm ProcesIntel R Celeron R M processor CPU Speed System BIOS Ver V0 06A VGA BIOS Ver BK ATI VER008 025M 000 000 KBC Ver 01 17 Serial Numb...

Page 36: ...tem T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found ...

Page 37: ...yboard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility Info Main ...

Page 38: ...Advanced Security Boot Exit Item Specific Help System Time 15 56 48 System Date 04 01 2005 System Memory 640 KB Extended Memory 477 MB Video Memory 32 MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and Exit Show...

Page 39: ...een is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously en...

Page 40: ...ets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode is set to ECP DMA3 DMA1 Serial Port A Enables disables or auto detects the serial port A Enabled Disabled Auto Parallel Port Enables disables or auto detects the parallel port Enabled Disabled Auto PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Infrared Port FIR Base ...

Page 41: ...pter 2 35 Legacy USB Support Enables disables USB interface devices support Enable for use with a non USB aware Operating System such as DOS or UNIX Option Enabled or Disabled Parameter Description Options ...

Page 42: ... User Password is Clear Supervisor Password is Clear Enter Set Supervisor Password Set User Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Enter Exit Security ...

Page 43: ...the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows ...

Page 44: ...et Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press u to save the changes...

Page 45: ...Chapter 2 39 If the new password and confirm new password strings do not match the screen will display the following message ...

Page 46: ...and the CD ROM in module bay PhoenixBIOS Setup Utility Info Main Security Exit Item Specific Help Hard Drive CD ROM DVD Drive Use or to select a device the press F6 to move it up the list or F5 move it down the list Press ESC to escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Network Boot Boot Floppy Devices ...

Page 47: ...etup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 48: ...ery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boo...

Page 49: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 50: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 51: ... remove the keyboard then disassemble the inside assembly frame in that order Start Battery Middle Cover DIMM HDD Cover Wireless LAN Cover 2 I 4 2 1 HDD Module 4 3 CPU Fan Lower Case Assembly 2 VGA Heatsink Modem Board Wireless LAN Cover ODD Module Memory HDD HDD Bracket 4 Keyboard LCD Module 4 1 13 Upper Case Assembly 3 Upper Case Touchpad Assembly Touchpad Bracket Touchpad Lower Case Main Board ...

Page 52: ...M2 5 6 5 4 5KG E SCRW WH MS CBZ M2 5 L4 BLACK F SCREW M2 5 6 G SCREW M2 3 NYLON 1JMCPC 420325 H SCREW M2 5X6 I SCREW M2 3 J SCRW M2 5 L3 NON NYLOK K SCREW M2 5 5 L SCREW M3x4 86 9A524 4R0 M SCREW WAFER NYLOK NI 2ML3 N SCREW NI M2 6L 4 screw caps 4 LCD Bezel 2 LCD Inverter LCD Assembly LCD Panel 8 2 LCD Module LCD LCD Wire Cable LCD Brackets ...

Page 53: ...Chapter 3 47 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery ...

Page 54: ...cover 2 Detach the DIMM HDD cover carefully 3 Pop out the memory then remove it 4 Remove four screws fastening the HDD module 5 Pull the HDD module backwards then detach it Removing the Wireless LAN Card 1 Remove the two screws fastening the wireless LAN cover 2 Then detach the wireless LAN cover 3 Disconnect the main and the auxiliary antennae 4 Pop out the wireless LAN card then remove it ...

Page 55: ...DD module outwards then remove it Removing the LCD Module 1 Open the notebook as the impage shows 2 Detach the middle cover carefully as shown 3 Remove the screw holding the keyboard 4 Turn over the keyboard as shown 5 Disconnect the keyboard cable then remove the keyboard 6 Pull out the wireless LAN antenna from the main unit as shown ...

Page 56: ... 7 Take out the LCD cable from the main unit then disconnect the cable 8 Remove two screws fastening the LCD module 9 Remove another two screws on the bottom as shown 10 Then detach the entire LCD module cautiously ...

Page 57: ...Remove one screw holding the upper case and the lower case assembly 4 Then remove 13 screws on the bottom as shown 5 Open the upper case assembly as shown 6 After you open the upper case assembly please disconnect the lid switch cable 7 Raise upright the upper case assembly as shown then detach it Disassembling the Upper Case Assembly 1 Disconnect the touchpad FFC 2 Remove the three screws fasteni...

Page 58: ...e then remove the bluetooth module 2 Disconnect the speaker set cable from the main board 3 Remove two screws fastening the main board to the lower case 4 Remove three screws fastening the fan to the lower case 5 Remove two hex screws holding the main board on the rear side 6 Then take out the main board from the lower case carefully 7 Disconnect the fan cable then remove it ...

Page 59: ... the modem cable from the modem board 12 Remove the three screws holding the CPU heatsink 13 Remove the CPU heatsink from the main board 14 Use a flat headed screwdriver to release the CPU socket lock see the picture on the middle and on the right 15 Remove the CPU from the socket carefully 16 Remove the six screws fastening the VGA heatsink 17 Then remove the VGA heatsink from the main board ...

Page 60: ...54 Chapter 3 18 Remove the three screws fastening the speaker set 19 Tear off the tape holding the speaker set 20 Take out the speaker set from the lower case This completes main unit disassembly ...

Page 61: ...cover then disconnect the LCD cable from the inverter 6 Disconnect the inverter cable and remove the inverter 7 Remove two screws fastening the LCD assembly 8 Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side 9 Remove the four screws fastening the LCD left bracket then remove it 10 Remove the four screws fastening the LCD right bracket then remove the br...

Page 62: ...External Modules Disassembling the HDD Module 1 Remove the two screws holding the HDD bracket on one side 2 Remove another two screws holding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket ...

Page 63: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 59 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 62 Undetermined Problems on page 74 POST detects an error and displayed messages on screen Error Message List on page 63 Other symptoms i e LCD display problem...

Page 64: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 65: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 66: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 74 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 67: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 68: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 74 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 69: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 58 Keyboard error see Keyboard or Auxiliary Input Device Check on page 58 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 58 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 70: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 71: ...source battery pack and power adapter See Power System Check on page 59 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 72: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 73: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 74: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 75: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 76: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 77: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 27 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 78: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 79: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 80: ...operating correctly See Power System Check on page 59 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 81: ...n board file to see the top view and the bottom of this model 13 PJ1 Power Jack 14 CN12 CRT Connector 15 CN14 Battery Connector 16 CN15 ODD Connector 17 U18 302ELV LVDS Encoder 18 CN16 RJ45 RJ11 Connector 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 36 37 38 39 40 35 42 41 Jumper and Connector Locations Chapter 5 ...

Page 82: ...ry 27 CN20 DDR SO DIMM Socket1 28 U25 LAN PHY RTL8201CP 29 CN21 DDR SO DIMM Socket2 30 U26 Southbridge 963L 31 CN22 PCMCIA Connector 32 CN23 HDD Connector 33 CN24 USB Connector 34 CN26 LineOut Jack 35 CN25 Microphone Jack 36 CN27 LineIn Jack 37 SW2 WLAN Button 38 SW3 Bluetooth button 39 LED2 Battery LED 40 LED1 Power LED 41 U30 Audio Codec ALC203 42 CN13 FAN Connector ...

Page 83: ...tor 4 CN3 Modem Connector 5 CN4 Keyboard Connector 6 CN5 Bluetooth Module Connector 7 CN6 Touchpad Board Connector 8 CN7 Internal Microphone Connector 9 U12 Clock Generator 10 U13 PCMCIA Connector 11 CN9 MDC Connector 12 CN11 Internal Speaker Connector 01 02 03 04 05 06 07 08 09 10 11 12 ...

Page 84: ...78 Chapter 5 ...

Page 85: ...s made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you sho...

Page 86: ...1 26 36 1 2 1 26 2 41 91 26 1 36 1 3 1 4 1 3 1 5 3 91 291 26 1 4 1 36 1 56 1 5 1 9 4 291 426 1 3 1 6 1 5 1 7 1 5 2 3 4 426 911 1 4 1 9 1 8 2 2 1 7 2 6 5 BOH UPM 1 41 1 3 41 71 1 6 71 1 2 OP QBSU OP EFTDSJQUJPO R UZ SFW SFNBSL 2 51 5D619 112 Obnf Qmbuf 2 1B 3 71 5D618 113 Cpmtfob Njeemf Dpwfs BTTZ 2 1B 4 71 5D622 113 BTTZ M DBTF Cpmtfob 2 3 5 71 5D624 113 JP Csbdlfu Mfgu Bttz 2 2 6 71 5D627 112 NJO...

Page 87: ... T30V1 001 NS POWER CORD 10A 250V 3PIN CHINA 27 01518 591 NS POWER CORD 3A 250V 3PIN UK 27 01518 541 NS POWER CORD 10A 250V 3PIN BK SOUTH AFRICA 27 01518 571 NS POWER CORD 10A 250V SWISS 27 01518 581 NS POWER CORD 10A 3PIN DEMARK 27 01518 561 NS POWER CORD 10A 250V 3PIN ITALY 27 01518 611 CASE COVER BRACKET ASSEMBLY 2 MIDDLE COVER 60 A46V1 003 5 MINI PCI COVER 42 A46V1 001 6 DIMM HDD COVER W SCREW...

Page 88: ... UPPER CASE W COVER SWITCH CABLE 60 A46V1 002 CPU Processor NS AMD MOBILE SEMPRON 2600 25WD KC S2602 25D NS AMD MOBILE SEMPRON 2800 25WD KC S2802 25D NS AMD MOBILE SEMPRON 3000 25WD KC S3002 25D NS AMD MOBILE SEMPRON 3100 25WD KC S3102 25D DVD RW Module NS DVD RW MODULE 8X DUAL 6M A46V1 003 Aspire 3020 5020 FRU List ...

Page 89: ...E 8X DUAL 6M A46V1 004 NS OPTICAL BRACKET 33 A46V1 003 NS DVD RW 8X TOSHIBA TS L532A DUAL W BEZEL KU 00801 009 FAN NS FAN 23 A46V1 002 Heatsink NS CPU HEATSINK 34 A46V1 021 NS CPU HEATSINK 34 A46V1 021 NS CPU HEATSINK 34 A46V1 011 NS VGA HEATSINK 34 A46V1 002 HDD NS HDD BRACKET 33 A46V1 004 Aspire 3020 5020 FRU List ...

Page 90: ...2 CHINESE KB A2707 002 7 KEYBOARD DARFON NSK H3M0S SPANISH KB A2707 003 7 KEYBOARD DARFON NSK H3M03 THAI KB A2707 004 7 KEYBOARD DARFON NSK H3M0U UK KB A2707 007 7 KEYBOARD DARFON NSK H3M0G GERMAN KB A2707 008 7 KEYBOARD DARFON NSK H3M0E ITALIAN KB A2707 009 7 KEYBOARD DARFON NSK H3M0F FRENCH KB A2707 010 7 KEYBOARD DARFON NSK H3M00 SWISS G KB A2707 011 7 KEYBOARD DARFON NSK H3M06 PORTUGUESE KB A2...

Page 91: ... KB A2707 023 7 KEYBOARD DARFON NSK H3M0R RUSSIAN KB A2707 025 LCD Module NS ASSY LCD MODULE 15IN XGA W ANTENNA 6M A46V1 011 NS INVERTER BOARD DARFON V0 21189301 19 A46V1 001 NS LCD INVERTER CABLE 15 XGA 50 A46V1 006 NS LCD BRACKET 15 LEFT 33 A46V1 008 NS LCD BRACKET 15 RIGHT 33 A46V1 007 NS LCD BEZEL 15 60 A46V1 009 Aspire 3020 5020 FRU List ...

Page 92: ...D BRACKET 15 4IN LEFT 33 A46V1 006 NS LCD BRACKET 15 4IN RIGHT 33 A46V1 005 NS LCD BEZEL 15 4IN 60 A46V1 008 NS LCD PANEL 15 4IN W HINGE 60 A46V1 005 NS HINGE PACK 15 4IN LEFT RIGHT 6K A46V1 001 NS WIRELESS ANTENNA 25 A46V1 001 NS LCD 15 4IN WXGA LG LP154W01 A5K2 GLARE TYPE LK 15408 010 NS LCD 15 4IN WXGA CHIMEI N154I1 L07 GLARE TYPE LK 1540D 004 Main Board 20 MAINBOARD M26P128MB 6IN1 GBL W O CPU ...

Page 93: ...013 Microphone NS MICROPHONE 23 A46V1 003 Miscellaneous NS LCD SCREW RUBBER 47 A46V1 002 NS LCD SCREW RUBBER 47 A46V1 003 NS LOGO PLATE 31 A46V1 001 Pointing Device TOUCHPAD BOARD SYNPATICS TM61PUF1G372 56 A46V1 001 Screw NS SCW HEX NYL I R 40 O 4 40 L5 5 34 00015 081 NS SCREW MACH WAFER M2 L4 NI 86 T39V1 002 18 CPU SCREW M2 5 6 5 2 7KG 86 00C79 230 13 CPU SCREW M2 5 6 5 4 5KG 86 00C80 230 NS SCRW...

Page 94: ...OK 700 86 9A353 8R0 NS SCRW M2 5 L3 NON NYLOK 86 9A523 3R0 NS SCREW M3x4 86 9A524 4R0 86 9A524 4R0 NS SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 NS SCRW M2 4 WAFER NI 86 9A552 4R0 NS SCRW M2 5 3 WAFER NI 86 9A553 3R0 Aspire 3020 5020 FRU List ...

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