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Acer Aspire 5515, Service Manual

The Acer Aspire 5515 is a versatile laptop, and to help you make the most of its features, we offer a comprehensive service manual available for free download. Find step-by-step instructions and valuable troubleshooting tips to ensure optimal performance. Access the manual conveniently on our website 88.208.23.73:8080 and unlock the full potential of your Acer Aspire 5515.

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VIII

Table of Contents

Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Upper Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the TouchPad Mylar Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the TouchPad Bracket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the TouchPad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Switch Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the Mainboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Internal Microphone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

 LCD Module Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

LCD Module Disassembly Flowchart   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing the LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the Inverter Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the LCD Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the LCD Brackets and FPC Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing the Camera Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the Antennas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

LCD Module Reassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Replacing the Antennas   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Replacing the Camera   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Replacing the LCD Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Replacing the Inverter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the LCD Bezel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Main Module Reassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Replacing the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the Speaker Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Replacing the Internal Microphone  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the Mainboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the Switch Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the TouchPad Bracket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the TouchPad Mylar Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the Upper Case   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Replacing the Switch Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the Thermal Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the CPU Fan Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the Hard Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the WLAN Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the DIMM Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the ODD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Replacing the Lower Covers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Troubleshooting 119

Common Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Power On Issue   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
No Display Issue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Random Loss of BIOS Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
LCD Failure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Built-In Keyboard Failure   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
TouchPad Failure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Summary of Contents for Aspire 5515

Page 1: ...Aspire 5515 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 5515 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... Information 22 Main 23 Advanced 24 Security 26 Power 29 Boot 30 Exit 31 BIOS Flash Utilities 32 DOS Flash Utility 33 WinFlash Utility 35 Remove HDD BIOS Password Utilities 36 Machine Disassembly and Replacement 41 Disassembly Requirements 41 General Information 42 Pre disassembly Instructions 42 Disassembly Process 42 External Module Disassembly Process 43 External Modules Disassembly Flowchart 4...

Page 8: ...anel 94 Replacing the Inverter 95 Replacing the LCD Bezel 95 Main Module Reassembly Procedure 97 Replacing the CPU 97 Replacing the Speaker Modules 98 Replacing the Internal Microphone 99 Replacing the Mainboard 99 Replacing the Switch Board 102 Replacing the TouchPad 102 Replacing the TouchPad Bracket 103 Replacing the TouchPad Mylar Cover 103 Replacing the Upper Case 105 Replacing the LCD Module...

Page 9: ...s 135 Chipset POST Codes 135 Jumper and Connector Locations 139 Top View 139 Bottom View 140 Clearing Password Check and BIOS Recovery 141 Clearing Password Check 141 BIOS Recovery by Crisis Disk 142 FRU Field Replaceable Unit List 145 Aspire 5515 Exploded Diagrams 146 Main Assembly 146 LCD Panel 147 Aspire 5515 FRU List 148 Screw List 155 Model Definition and Configuration 156 Aspire 5515 Series ...

Page 10: ...X Table of Contents ...

Page 11: ...brief summary of the computer s many features Operating System Genuine Windows Vista Platform System Memory Display and graphics Storage subsystem Audio Dimensions and Weight Communication Privacy control Power subsystem Special keys and controls Chapter 1 ...

Page 12: ...er 1 I O interface Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models ...

Page 13: ...26 Int KBD SPI BIOS HDD Conn ALC268 HDA Codec CDROM Conn USB 2 0 SATA Clock Generator ICS951462 Thermal Sensor ADM1032ARM DDRII DDRII SO DIMM X2 Dual Channel CRT LCD CONN LED 533 667 SIG1 35mm x 35mm x 2 20mm 2 11mm 638pin AM2 40mm x 40mm x 4 56mm 2 11mm 940pin RS485 21mm x 21mm 19 2mm x 19 2mm x2 33mm 465pin RS690 21mm x 21mm 19 2mm x 19 2mm x2 33mm 465pin SB460 27mm x 27mm 21 6mm x 21 6mm x2 33m...

Page 14: ...ected models 3 Display screen Also called Liquid Crystal Display LCD displays computer output 4 Power button Turns the computer on and off 5 Wireless LAN communication button indicator Enables disables the wireless LAN function Indicates the status of wireless LAN communication 6 Speakers Left and right speakers deliver stereo audio output 7 Keyboard For entering data into your computer 8 Palmrest...

Page 15: ...icates the computer s power status Battery Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated No Icon Item Description 1 Latch Locks and releases the li...

Page 16: ...display device e g external monitor LCD projector 3 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera Line in jack Accepts audio line in devices e g audio CD player stereo walkman mp3 player Microphone in jack Accepts input from external microphones Headphones speaker line out jack Connects to audio line out devices e g speakers headphones ...

Page 17: ...to secure the lock Some keyless models are also available 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up when the optical drive is active 4 Optical drive eject button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole ...

Page 18: ... battery for removal 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s hard disk secured with screws 5 Battery lock Locks the battery in position 6 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan ...

Page 19: ...ging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated ...

Page 20: ...ft button NOTE When using the TouchPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 2 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click onc...

Page 21: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 22: ...rk domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Se...

Page 23: ...ttings Management in Acer Empowering Technology Fn F3 Acer ePower Management Launches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touc...

Page 24: ...lt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system versio...

Page 25: ...ultiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allo...

Page 26: ...ndor PhoenixBIOS BIOS Version V0 08 BIOS ROM type Flash BIOS ROM size 1 MB Supported protocols Support ISIPP Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 ACPI 2 0 compliance with Intel Speed Step Support C1 C2 C3 and S3 S4 for desktop CPU DMI utility for BIOS serial number configurable asset tag Support PXE Support Y2K s...

Page 27: ...IMM Supports DIMM Speed DDR II 667 800 SDRAM Supports DIMM voltage 1 8V Cache 512KB cache on CPU Features Adjustable 64 128 256MB UMA VGA memory share from North Bridge Slot 1 Slot 2 Total Memory 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 20...

Page 28: ...transfer rate Mbytes sec max 58 I O data transfer rate Mbytes sec max 300 DC Power Requirements Voltage tolerance 5V DC 5 Item Specification Vendor Seagate Momentus 5400 5 SATA Model Name ST9320320AS ST9250320AS ST9160310AS ST9120310AS Capacity MB 320 250 160 120 Bytes per sector 512 Data heads 4 4 or 3 2 2 Drive Format Disks 2 or 1 2 1 1 Spindle speed RPM 5 400 Performance Specifications Buffer s...

Page 29: ...ingle dual layer DVD R single double layer DVD RW DVD RW CD DA CD ROM CD ROM XA Photo CD Multi session Video CD CD I FMV CD Extra CD Plus CD R and CD RW Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Item Specification Audio Controller REALTEK ALC268 for High Definition Audio Codec Mono or Stereo Stereo Compatibility MI...

Page 30: ...A Pixel Pitch 0 2373 0 2373 mm Pixel Arrangement R G B Vertical Stripe Display Mode Transmissive mode normally white Typical White Luminance cd m2 also called Brightness 200 cd m2 Typ 5 point Luminance Uniformity 1 3 max Contrast Ratio 300 minimum Response Time Optical Rise Time Fall Time msec 16 Nominal Input Voltage VDD 3 3V Typical Power Consumption watt 1 4W max Weight without inverter 400g ma...

Page 31: ...Chapter 1 21 ...

Page 32: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Page 33: ...g Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Info...

Page 34: ... video memory size 256 128 or 64 MB Quiet Boot Displays the logo screen while booting Option Enabled or Disabled Network Boot Enables disables the system boot from LAN remote server Option Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory de...

Page 35: ...sion PCI PNP ISA IRQ Resource Exclusion Video Display Configuration Enter the Video Display Configuration menu ATIF ACPI Methods Video Display Devices Video Expansion Advanced Chipset Control Enter the Advanced Chipset Control menu Advanced NB Options Advanced SB Options TriCore Down Core Information Main Advanced Security Power Boot Exit XPnP Configuration XVideo Display Configuration Additional ...

Page 36: ...be booted NOTE Changes to this setting can cause the system to halt during boot Option Disabled Temporary or E000 Extend Gigabit Lan Enable or disable the on board Gigabit LAN Option Enabled or Disabled Network Boot Enable to support LAN on mainboard boot or disable for faster stand alone boot Option Enabled or Disabled Large Disk Access Mode Set the Large Disk Access mode Different O S require di...

Page 37: ...nor change the value of parameters N A Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set HDD 0 Password Enter HDD 0 Password N A Password on Boot Defines whether a password is required or not while...

Page 38: ... Enter After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 T...

Page 39: ...ing the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual curren...

Page 40: ...able or disable Cool n Quiet CPU power management Option Enabled or Disabled C State Configuration Enable or disable the C2 C3 power states in the ACPIFACP table Option C2 and C3 Disabled C2 only or C3 only Information Main Advanced Security Power Boot Exit Enable Cool n Quiet Enabled C State Confiuration C2 and C3 Enable Cool n Quiet for CPU power management F1 Help Select Item F5 F6 Change Value...

Page 41: ...er Boot Exit Boot priority order 1 IDE0 WDC WD1600BEVT 22ZCT0 S1 Use or to 2 IDE1 HL DT STDVDRAM GT10N S3 select a device then 3 Network Boot Realtek Boot Agent press F6 to move it 4 USB HDD up the list or F5 5 USB FDD to move it down the 6 USB KEY list Press Esc to 7 USB CD DVD ROM escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter SelectXSub Menu...

Page 42: ... CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Information Main Advanced Security Power Boot Exit Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to Discard Changes CMOS Save Changes F1 Help Select Item F5 F6 Change Values ...

Page 43: ...y Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boota...

Page 44: ...cess begins as shown Information Main Advanced Security Power Boot Exit Boot priority order 1 IDE0 WDC WD1600BEVT 22ZCT0 S1 Use or to 2 IDE1 HL DT STDVDRAM GT10N S3 select a device then 3 Network Boot Realtek Boot Agent press F6 to move it 4 USB HDD ABC up the list or F5 5 USB FDD to move it down the 6 USB KEY list Press Esc to 7 USB CD DVD ROM escape the menu F1 Help Select Item F5 F6 Change Valu...

Page 45: ...he message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash programming complete displays ...

Page 46: ...tory when using flash32 exe If more than one file is present the computer will blue screen 1 Double click the WinFlash executable The Destination Directory screen displays 2 Click Start A warning screen displays 3 Click OK to begin the update A progress screen displays 4 When the process is complete close all programs and applications and reboot the system ...

Page 47: ...e screen To reset the HDD password perform the following steps 1 From a DOS prompt key in Unlock6 exe 00193 and press Enter The Unlock6 program runs 2 Select option 2 Upper case ASCII Code and press Enter 3 Make a note of one of the displayed passwords for example B99TPK0 as shown 4 Power off the system by holding down the power button for 4 seconds 5 Reboot the system and key in the chosen passwo...

Page 48: ...words If you key in the wrong Supervisor Password three times System Disabled displays on the screen See the image below To reset the BIOS password run BIOS_PW EXE as follows 1 Key in bios_pw 14452 0 2 Select one string from the list ...

Page 49: ...tc for the BIOS user password Cleaning BIOS Passwords To clear the password perform the following steps 1 From a DOS prompt Execute clnpwd exe 2 Press 1 2 or 3 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 50: ...m Windows etc To update the DMI Pool perform the following steps 1 Boot into DOS 2 Execute dmitools The following messages report to screen to confirm completion dmitools r Read dmi string from bios dmitools wm xxxx Write manufacturer name to eeprom dmitools wp xxxx Write product name to eeprom dmitools ws xxxx Write serial number to eeprom dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Wr...

Page 51: ...40 Chapter 2 ...

Page 52: ...p and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components IMPORTANT Various images depict the use of a regular metal screwdriver...

Page 53: ...ernal module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order...

Page 54: ...t remove the keyboard then disassemble the inside assembly frame in that order Screw List Step Screw Quantity Part No Memory Cover M2 5 10 4 86 N2702 003 HDD Cover M2 5 10 2 86 N2702 003 ODD Module M2 3 1 86 N2702 007 ODD Bracket M2 2 5 3 86 N2702 005 WLAN Module M2 3 2 86 N2702 007 HDD Carrier M3 3 4 86 N2702 006 CPU Fan M2 5 10 2 86 N2702 003 Thermal Module CPU_SCREW_SPRIN 4 86 N2702 008 Disconn...

Page 55: ...h to the release position 1 then lift out the battery pack from the main unit 2 Removing the Lower Covers 1 See Removing the Battery Pack on page 44 2 Remove the six screws from the memory and HDD covers Step Size Quantity Screw Type Memory Cover M2 5 10 4 HDD Cover M2 5 10 2 1 2 HDD Cover Memory Cover ...

Page 56: ...Chapter 3 45 3 Carefully open the memory cover 4 Remove the HDD cover as shown ...

Page 57: ...ing the Battery Pack on page 44 2 Remove the screw securing the ODD module 3 Insert a screw driver as shown and gently lever the ODD module out of the chassis 4 Pull the optical drive module out from the chassis Step Size Quantity Screw Type ODD Module M2 3 1 ...

Page 58: ...e the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module 6 Insert a pin in the eject hole of the ODD to eject the ODD tray Step Size Quantity Screw Type ODD Bracket M2 5 5 3 ...

Page 59: ...48 Chapter 3 7 Press down on the locking catch to release the ODD cover and remove ...

Page 60: ...tery Pack on page 44 2 Remove the Memory Module cover See Removing the Lower Covers on page 44 3 Push out the release latches on both sides of the DIMM socket to release the DIMM module 4 Remove the DIMM module 5 Repeat steps for the second DIMM module if present ...

Page 61: ...er See Removing the Lower Covers on page 44 3 Pull back the protective cover to expose the WLAN board as shown 4 Disconnect the antenna cables from the WLAN board 5 Move the antenna away and remove the two screws on the WLAN board to release the WLAN board Step Size Quantity Screw Type WLAN Module M2 3 2 ...

Page 62: ...Chapter 3 51 6 Detach the WLAN board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage ...

Page 63: ...the Battery Pack on page 44 2 Remove the HDD cover See Removing the Lower Covers on page 44 3 Use the pull tab to pull and lift the hard disk drive module out of the bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it ...

Page 64: ...Chapter 3 53 4 Remove the four screws securing the hard disk to the carrier in reverse numerical order from 4 to 1 5 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 65: ...ee Removing the Lower Covers on page 44 2 Remove the two screws securing the CPU Fan to the mainboard 3 Disconnect the CPU Fan cable from the mainboard 4 Lift the CPU Fan clear of the chassis Step Size Quantity Screw Type CPU Fan M2 5 10 2 ...

Page 66: ...Module Remove the four securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module 3 Insert a screw driver under the Thermal Module as shown and gently separate the module from the CPU 4 Lift the Thermal Module clear of the Mainboard Step Size Quantity Screw Type Thermal Module CPU_SCREW_SPRIN 4 1 2 3 4 ...

Page 67: ...6 N2702 002 TouchPad Bracket M2 3 1 86 N2702 007 Mainboard M2 3 5 86 N2702 007 M2 5 3 1 86 N2702 001 Speaker Module M2 5 6 1 86 N2702 002 M2 5 3 1 86 N2702 001 Remove External Modules before proceeding Remove TouchPad Mylar Cover Remove Mainboard Remove Switch Board Remove Speaker Module Remove Switch Cover Remove Keyboard Remove Upper Case Remove Lower Case Remove CPU Remove LCD Module Remove Mic...

Page 68: ... Switch Cover may cause damage to the outer casing It is recommended that you only use your fingers to remove the Switch Cover 1 See Removing the Battery Pack on page 44 2 Lift the Switch Cover from the right side first as shown 3 Lift the Switch Cover clear of the chassis ...

Page 69: ... the Switch Cover on page 57 2 Remove the two securing screws from the keyboard as shown 3 Lift the keyboard away from the chassis as shown 4 Move the keyboard toward the LCD panel to expose the FFC cable Step Size Quantity Screw Type Keyboard M2 3 2 ...

Page 70: ...Chapter 3 59 5 Open the cable retainer and disconnect the FFC cable from the mainboard 6 Lift the keyboard clear of the chassis ...

Page 71: ...oving the Battery Pack on page 44 2 See Removing the Keyboard on page 58 3 Remove the two securing screws from the bottom of the chassis 4 Remove the Antenna Cables from the cable channel as shown Step Size Quantity Screw Type LCD Module M2 5 10 2 ...

Page 72: ...Chapter 3 61 5 Turn the computer over Disconnect the power and camera cables from the mainboard ...

Page 73: ...from the cable channel and pull it all the way through the chassis as shown 7 Remove the four securing screws two each side from the LCD module Step Size Quantity Screw Type LCD Module red callout M2 5 15 2 LCD Module green callout M2 5 10 2 ...

Page 74: ...Chapter 3 63 8 Carefully remove the LCD module from the chassis ...

Page 75: ... Module on page 60 3 Turn the computer over Remove the eleven screws on the bottom panel 4 Turn the computer over Remove the two screws on the top panel Step Size Quantity Screw Type Upper Cover red callout M2 5 10 10 Upper Cover green callout M2 5 6 1 Step Size Quantity Screw Type Upper Cover M2 5 10 2 ...

Page 76: ... mainboard as shown NOTE Avoid pulling on cables directly to prevent damage to the connectors NOTE Use the pull tabs on FFC cables whenever available to prevent damage 6 Starting on the left side of the casing pry the upper and lower cases apart as shown ...

Page 77: ...66 Chapter 3 7 Work along the casing toward the right side prying apart the casing 8 Remove the upper cover as shown ...

Page 78: ...er 3 67 Removing the TouchPad Mylar Cover 1 See Removing the Upper Cover on page 64 2 Gently peel the protective cover away from the TouchPad Bracket as shown 3 Remove the mylar from the upper cover as shown ...

Page 79: ...ouchPad Mylar Cover on page 67 2 Remove the single screw from TouchPad bracket 3 Remove the adhesive strip from the TouchPad as shown 4 Release the FFC locking latch and remove the TouchPad FFC from the chassis Step Size Quantity Screw Type TouchPad Bracket M2 3 1 ...

Page 80: ... right edge of the TouchPad bracket first to clear the securing clips and remove it as shown Removing the TouchPad 1 See Removing the TouchPad Bracket on page 68 2 Push the TouchPad upward from underneath the casing as shown ...

Page 81: ...Removing the Switch Board 1 See See Removing the Upper Cover on page 64 2 Locate the Switch Board at the rear of the chassis 3 Lift the Switch Board upward to disconnect the interface and remove it from the chassis ...

Page 82: ...oving the Switch Board on page 70 2 Remove the six securing screws from the Mainboard 3 Remove the two adhesive strips from the Speaker and MIC connectors Step Size Quantity Screw Type Mainboard red callout M2 3 5 Mainboard green callout M2 5 3 1 ...

Page 83: ...nd MIC cables as shown 5 Ease out the casing to release the I O ports from the rear of the chassis and lift the mainboard upward 6 Remove the mainboard from the chassis in the direction of the arrow and place it on a clean dust free surface ...

Page 84: ... the Internal Microphone 1 See See Removing the Mainboard on page 71 2 Remove the adhesive strips holding the MIC cable in place 3 Remove the cable from the cable channel as shown 4 Remove the MIC from the chassis as shown ...

Page 85: ... the speaker cable 3 Remove the two screws from the speaker modules NOTE The left and right speaker module securing screws differ slightly in length Ensure the correct screw is used for each speaker Step Size Quantity Screw Type Left Speaker Module red callout M2 5 3 1 Right Speaker Module green callout M2 5 6 1 ...

Page 86: ... left side speaker from the chassis as shown 5 Ensure the speaker cable is clear of any obstructions or adhesive strips 6 Remove the right side speaker from the chassis and lift the entire speaker assembly clear of the chassis ...

Page 87: ...ard to clear the securing clips k 3 Lift the CPU socket release lever to the vertical position as shown 4 Remove the CPU from the socket as shown IMPORTANT The pins on the underside of the CPU are very delicate If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed ...

Page 88: ...Inverter Board M2 5 6 2 86 N2702 002 Camera Module M2 3 1 86 N2702 007 LCD Panel M2 5 6 2 86 N2702 002 LCD Brackets M2 3 8 86 N2702 007 Antenna M2 5 3 2 86 N2702 001 Remove Inverter Board Remove LCD Panel Remove LCD Bezel Remove LCD FPC Cable Remove LCD Panel from Main Unit before proceeding Remove LCD Brackets Remove Antennas Remove Camera Module ...

Page 89: ...r bezel screw caps and screws 3 Starting from the lower left side of the bezel pry the bezel upwards and away from the panel Move along the top and right until all sides of the bezel are removed NOTE If necessary use a pry to lift up the outside edges of the bezel Step Size Quantity Screw Type LCD Bezel M2 5 6 4 ...

Page 90: ...emoving the LCD Bezel on page 78 2 Remove the securing screws from the Inverter board 3 Remove the adhesive strip from the right side connector 4 Disconnect the right Inverter board cable as shown Step Size Quantity Screw Type Inverter Board M2 5 6 2 ...

Page 91: ...80 Chapter 3 5 Lift the Inverter board clear of the LCD Module and disconnect the left cable 6 Remove the Inverter board from the LCD module ...

Page 92: ...oving the Inverter Board on page 79 2 Remove the two securing screws from the LCD Module 3 Lift the LCD Panel clear of the LCD Module The LCD Module appears as follows when the LCD panel is removed Step Size Quantity Screw Type LCD Panel M2 5 6 2 ...

Page 93: ...to expose the rear 3 Lift the adhesive protector and disconnect the cable from the LCD Panel 4 Lift the FPC cable from the panel 5 Remove the eight securing screws four on each side from the LCD Panel brackets 6 Remove the LCD brackets by pulling away from the LCD Panel Step Size Quantity Screw Type LCD Brackets M2 3 8 ...

Page 94: ...nect the Lid Latch spring from the LCD module 3 Slide the Lid Latch assembly to the left and pull upward to disengage the right side from the module 4 Slide the Lid Latch to the right and pull upward to disengage the left side from the module 5 Remove the Lid Latch assembly from the module ...

Page 95: ...mera Module 7 Peel back the adhesive strips holding the camera cable in place and remove the camera from the LCD module 8 Starting at the corner nearest the bracket pry open the casing and remove the back cover Step Size Quantity Screw Type Camera Module M2 3 1 ...

Page 96: ... 85 9 Remove the single securing screw from the bracket 10 Remove the Camera bracket from the board as shown 11 Remove the Camera board from the casing as shown Step Size Quantity Screw Type Camera Module M2 3 1 ...

Page 97: ...86 Chapter 3 12 Peel back the adhesive strip securing the cable to the camera module 13 Disconnect the camera cable from the module ...

Page 98: ... Panel on page 81 2 Remove the strips holding the antenna cables in place Ensure the cables are free from obstructions 3 Remove the two securing screws one per antenna from the left and right antenna 4 Lift the right side antenna from the LCD module as shown ...

Page 99: ...88 Chapter 3 5 Lift the left side antenna from the LCD module as shown 6 Remove the antenna assembly and cables from the LCD module ...

Page 100: ...ating pin on each antenna is correctly seated Press down on the adhesive pads green callout to secure the antennas in place 2 Replace the antenna and cables as shown Ensure that the cable is inserted under each tab strip 3 Ensure that the cables pass along the cable channel and though the hinge well as shown Locating Pin Locating Pin ...

Page 101: ... to the module 2 Replace the adhesive strip securing the cable to the camera module 3 Replace the Camera board in the casing as shown Ensure the locating pin is correctly seated 4 Replace the Camera bracket on the board as shown 5 Replace the single securing screw ...

Page 102: ... snap it into place 8 Replace the camera module in the casing as shown 9 Replace the camera cable as shown using all the adhesive strips and cable clips 10 Run the camera cable along the guides on the casing and press down to secure it in place 11 Ensure that the cable passes through the hinge well as shown ...

Page 103: ...with the casing as shown 14 Insert the left side latch as shown and press down to snap it in to place 15 Press down on the centre of the Lid Latch to snap it into place 16 Insert the right side latch as shown and press down to snap it in to place 17 Reattach the Latch Spring as shown ...

Page 104: ...Chapter 3 93 18 Reconnect the left side of the spring as shown ...

Page 105: ...r on each side in the brackets as shown 2 Insert the LCD Panel cable into the LCD Panel connector as shown 3 Replace the adhesive strip securing the connector in place 4 Place the LCD Panel in the back cover IMPORTANT Ensure that the LCD power cable passes through the hinge well and is not trapped under the panel 5 Secure the LCD module with the two securing screws U U U ...

Page 106: ...e the inverter in the LCD module 3 Replace the adhesive strips to secure the cables in place 4 Replace the two securing screws 1 Locate the bezel bottom edge first and press down the edges until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel ...

Page 107: ...96 Chapter 3 2 Replace the four screws and the rubber screw caps provided ...

Page 108: ...pside down CPU side up and place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Gently close the socket lever and snap it into place in the securing clip IMPORTANT Do not force the lever closed The CPU is incorrectly installed if resistance is encountered Remove the CPU and ensure that all pins are straight and that Pin1 is correctly located Socket Pin1 Locator CPU Pin1 Loc...

Page 109: ...wo securing screws NOTE The left and right speaker module securing screws differ slightly in length Ensure the correct screw is used for each speaker Left Speaker Module red callout M2 5 3 Right Speaker Module green callout M2 5 6 3 Run the speaker cabling along the front of the casing as shown and replace the adhesive strips ...

Page 110: ...own 3 Run the cable behind the speaker module as shown 4 Replace the adhesive strips to secure the cable in place 1 Ensure that the Mainboard is face up the CPU is not visible Place the Mainboard in the chassis front edge first 1 then rotate it downward into position 2 2 Ensure that the locating pin is correctly seated and the speaker cable is positioned as shown 3 1 2 3 ...

Page 111: ...ough the rear of the chassis NOTE Ensure the front and rear I O ports are positioned correctly through the casing 4 Ensure that the locating pin is correctly seated 5 Reconnect the MIC and speaker cables as shown 6 Replace the adhesive strips securing the cables in place ...

Page 112: ...Chapter 3 101 7 Replace the six securing screws in the mainboard ...

Page 113: ...nterface on the mainboard with the Switch Board connector 3 Pinch the Switch Board and mainboard together in the direction of the arrows to attach the Switch Board 1 Place the TouchPad on to the upper cover as shown 2 Ensure that the TouchPad is correctly seated and that the FFC connector faces the rear of the cover FFC Connector ...

Page 114: ...t on to the upper case and press down to engage the bottom edge securing clips 3 Replace the TouchPad FFC and close the locking latch on the connector 4 Replace the adhesive strip as shown 5 Replace the single securing screw 1 Replace the Mylar cover in the area shown 2 Press down to secure the adhesive pads NOTE Ensure that the screw holes are accessible through the cover ...

Page 115: ...104 Chapter 3 ...

Page 116: ...Chapter 3 105 Replacing the Upper Case 1 Place the upper case on the lower case front edge first 2 Lower the case into position as shown and press down around the edges to secure it in place ...

Page 117: ...nect the TouchPad cable and close the locking latch as shown 4 Replace the two screws in the upper cover as shown 5 Turn the computer over and replace the eleven screws as shown 1 Align the LCD hinges with the lower case and replace the LCD module ...

Page 118: ... callouts require M2 5 15 screws and the green callouts require M2 5 10 screws 3 Push the antenna cables through the chassis and pull them all the way through from the underside 4 Place the antenna cable in the cable channel using all the cable clips as shown 5 Reconnect the LCD power cable as shown 6 Place the power cable in the cable channel using all the cable clips as shown ...

Page 119: ...ble channel using all the available cable clips 9 Reconnect the camera cable as shown 10 Turn the computer over and ensure the antenna cable is pulled fully through the chassis 11 Run the antenna cable along the cable channel using all the available clips as shown 12 Replace the two securing screws as shown ...

Page 120: ...eplacing the Keyboard 1 Reconnect keyboard FFC to the mainboard and secure the locking latch 2 Slide the keyboard away from the LCD screen to engage the securing tabs on the keyboard 3 Replace the two securing screws ...

Page 121: ...lace the Switch Cover left side first on to the upper case as shown 2 Press down on both sides of the cover to secure it in place 3 Press down the centre of the cover to secure it in place 1 Turn the computer over Place the Thermal Module arm first in to the chassis as shown ...

Page 122: ...Chapter 3 111 2 Replace the four screws in numerical order from screw 1 to screw 4 to secure the Thermal Module 1 2 3 4 ...

Page 123: ...le Replacing the Hard Disk Drive Module 1 Align the Fan Module on the screw brackets 2 Connect the Fan cable to the Mainboard 3 Replace the two securing screws 1 Place the HDD in the HDD carrier 2 Replace the four screws to secure the carrier ...

Page 124: ...Chapter 3 113 3 Insert the HDD interface side first and lower it into place 4 Slide the HDD to the left to secure in place ...

Page 125: ... Replace the two screws to secure the module 3 Connect the two antenna cables to the module NOTE The black antenna cable connects to the upper terminal and the white antenna cable to the lower terminal 4 Replace the protective covering 1 Insert the DIMM Module in place 2 Press down to lock the DIMM module in place ...

Page 126: ...he ODD cover on the new ODD Module 2 Press the cover into the tray bottom edge first to secure 3 Turn ODD Module around and secure bracket with three screws 4 Slide the module in the chassis and press until the module is flush with the chassis 5 Replace the single screw to secure the Module ...

Page 127: ... edge first as shown 2 Press down the left side as shown 3 Press down the rear corner as shown 4 Press down the top corner IMPORTANT Ensure that the all the securing tabs are correctly located in the casing 5 Replace the HDD cover as shown 6 Replace the six securing screws ...

Page 128: ...Chapter 3 117 Replacing the Battery 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down 2 1 2 ...

Page 129: ...118 Chapter 3 ...

Page 130: ...st or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 163 Symptoms Verified Go To Power On Issue Page 120 No Display Issue Page 121 LCD Failure Page 123 Internal Keyboard Failure Page 123 TouchPad Failure Page 124 Internal Speaker Failure Page 124 Interna...

Page 131: ...ove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 132 and fan airways are free of obstructions 5 Disable the power management settings in the BIOS to ensure they are not the cause of the problem see Power on page ...

Page 132: ... power see Power On Issue on page 120 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see L...

Page 133: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 134: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 135: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 136: ...ag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Sp...

Page 137: ...d select the Recording tab 2 Right click on the Recording tab and select Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume to the maximum setting and click OK 7 Test the microphone hardware a Select the microphone and click C...

Page 138: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 139: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 140: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 141: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 42 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 142: ...em fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Wireless Function Failure If the WLAN fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 143: ...use operation Reinstall the program experiencing mouse failure 5 Restart the computer 6 Remove any recently added hardware and associated software 7 Remove any recently added software and reboot 8 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the e...

Page 144: ...ormation on page 163 Other Failures If the CRT Switch Dock LAN Port external MIC or Speakers PCI Express Card 5 in 1 Card Reader or Volume Wheel fail perform the following general steps to correct the problem Do not replace a non defective FRUs 1 Check Drive whether is OK 2 Check Test Fixture is ok 3 Swap M B to Try ...

Page 145: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 120 1 Power off the computer 2 Visually check them for d...

Page 146: ... control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 G...

Page 147: ...and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to UserPatch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recover...

Page 148: ...r SMART Drive optional 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operatin...

Page 149: ...ror handler C5h PnPnd dual CMOS optional C6h Initialize notebook docking optional C7h Initialize notebook docking late C8h Force check optional C9h Extended checksum optional D2h Unknown interrupt Code Beeps For Boot Block in Flash ROM E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize system timer E4h Initialize system I O E5h Check force recovery boot E6h ...

Page 150: ...on Item Description JLVDS1 LCD Connector JP35 Camera Connector JP2 SW B Connector SW1 LID Switch JP6 TouchPad Connector SW3 TouchPad left Button JP7 Internal Keyboard Connector SW4 TouchPad right Button JP12 Speaker Connector U18 South Bridge JP13 MIC IN Jack Chapter 5 ...

Page 151: ... JSATA2 ODD Connector JDIMM1 Memory DIMM1 Connector PJP1 AC IN Connector JDIMM2 Memory DIMM2 Connector PJP2 Battery Connector JHP1 Head Phone Connector SW9 Wireless SWITCH JMIC1 MIC In Jack U39 North Bridge JMINI1 Wireless Card Connector JUSB1 USB Connector JP20 FAN1 Connector JUSB2 USB Connector JRJ 45 RJ45 Connector ...

Page 152: ...necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps Power Off a system and remove HDD AC and Battery from the machine Open the back cover of the machine and find out the HW Gap on M B as picture Use an electric conductivity tool to short the two points of the HW Gap Plug in AC keep the short condition on the HW Gap and press Power Butt...

Page 153: ...r and Battery present If this function is enabled the system will force the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Save ROM file file name JAL90x64 fd to the root direc...

Page 154: ...ect Removable and click Start 6 Select Quick Format Disk and click Start A progress screen displays 7 Click OK to complete the process 8 Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system 9 In the power off state press and hold Fn Esc then press the Power button The system powers on and the Crisis BIOS Recovery process begins BIOS Boot Block begins restoring...

Page 155: ...144 Chapter 5 ...

Page 156: ...reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to retu...

Page 157: ... N No Description Acer P N 1 Middle Cover 42 N2702 001 6 HDD Carrier 33 N2702 003 2 Keyboard KB I1400 005 7 Lower Case 60 N2702 001 3 Upper Case 60 N2702 002 8 Switch Board 55 N2702 001 4 Mainboard MB N2702 001 9 CPU Fan 23 N2702 001 5 Thermal Module 60 N2702 005 1 2 3 4 5 6 7 8 9 ...

Page 158: ...CD Bezel 60 N2602 002 6 Camera Board 57 N2602 001 2 LCD Panel 6M N2602 001 7 LCD Cover 60 N2602 001 3 Antenna 50 N2702 002 8 LCD Bracket_R 33 N2702 004 4 LCD Cable 50 N2702 003 9 MIC Cable 23 N2702 003 5 LCD Bracket_L 33 N2702 003 10 Inverter 19 N2702 001 1 2 3 4 5 6 7 8 9 10 ...

Page 159: ...PTER 65W 3PIN LITE ON PA 1650 02AC AP 06503 016 ADAPTER 65W 3PIN HIPRO AC OK065B13 AP 0650A 010 Battery BATTERY LI ION 6CELL 4 4KMAH SANYO BT 00603 066 BATTERY LI ION 6CELL 4 4KMAH SONY BT 00604 029 BATTERY LI ION 6CELL 4 4KAH SIMPLO SP SM 3S2P BT 00607 052 Board SWITCH BOARD 55 N2702 001 Cable TP FFC 50 N2702 001 ANTENNA R L FOR W CCD 50 N2702 002 ANTENNA R L FOR W O CCD 50 N2702 004 ...

Page 160: ...TAVV5 008 POWER CORD JP 3 PIN 27 TAVV5 009 POWER CORD SOUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOERA 3 PIN 27 TAVV5 011 POWER CORD ISRAEL 3 PIN 27 TAVV5 012 POWER CORD INDIA 3 PIN 27 TAVV5 013 POWER CORD TWN 3 PIN 27 TAVV5 014 POWER CORD ARGENTINA 3 PIN 27 APV02 001 Case Cover Bracket Assembly MIDDLE COVER 42 N2702 001 HDD DOOR 42 N2702 002 THERMAL DOOR 42 N2702 003 LOWER CASE ASSY 60 N2702 001 ...

Page 161: ...LTI DRIVE MODULE 6M N2702 002 DVD SUPER MULTI DRIVE PIONEER DVR TD08RS 0FA KU 00805 044 DVD SUPER MULTI DRIVE PIONEER DVR TD08RS FW 1 06 0FA KU 00805 046 DVD SUPER MULTI DRIVE TSST TS L633A 0FA KU 00801 021 DVD SUPER MULTI DRIVE HLDS GT10N GSA T50N 0FA KU 0080D 039 DVD SUPER MULTI DRIVE HLDS ML GSA T50N LF W O bezel KU 0080D 034 DVD SUPER MULTI DRIVE PLDS DS 8A2S 0FA KU 0080F 001 DVD SUPER MULTI D...

Page 162: ...IBA MK1646GSX 0FA KH 16004 002 HDD SATA 160G 5400RPM TOSHIBA MK1652GSX KH 16004 003 HDD SATA 160G 5400RPM SEAGATE ST9160827AS 0FA KH 16001 029 HDD SATA 160G 5400RPM SEAGATE ST9160310AS KH 16001 034 HDD SATA 160G 5400RPM WD WD1600BEVS 22ZCT0 TBD HDD SATA 250G 5400RPM HGST HTS542525K9SA00 0FA KH 25007 011 HDD SATA 250G 5400RPM TOSHIBA MK2546GSX 0FA KH 25004 001 HDD SATA 250G 5400RPM SEAGATE ST925082...

Page 163: ...SH SP KB I1400 012 KEYBOARD TURKISH TR KB I1400 008 KEYBOARD SWEDISH SD KB I1400 011 KEYBOARD SLOVENIAN SA CR KB I1400 014 KEYBOARD NL NETHERLANDS KB I1400 030 KEYBOARD SCANDINAVIAN ND KB I1400 039 KEYBOARD ARABIC FRENCH AR FR KB I1400 038 KEYBOARD CANADIAN BILINGUAL EN FR CB KB I1400 040 KEYBOARD SLOVAK SV KB I1400 013 KEYBOARD BRAZILIAN BZ KB I1400 035 KEYBOARD CZECH SLOVAKIAN CZ SK KB I1400 042...

Page 164: ...MODULE 15 4 IN WXGA GLARE W ANTENNA 6M N2702 003 LCD PANEL G 15 4 WXGA AU B154EW08 V1 3A S01 LK 15405 034 LCD PANEL G 15 4 WXGA AU B154EW08 V1 3A S03 TBD LCD PANEL G 15 4 WXGA CMO N154I3 L03 LK 1540D 022 LCD PANEL G 15 4 WXGA LG LP154WX4 TLB4 LK 15408 029 LCD PANEL G 15 4 WXGA SEC LTN154AT01 A01 TBD LCD PANEL G 15 4 WXGA SEC LTN154AT01 A04 TBD INVERTER BOARD 19 N2702 001 LCD CABLE 50 N2702 003 LCD...

Page 165: ...667 KN 1GB03 014 RAM 1G DDRII 667 NANYA NT1GT64UH8D0FN 3C 1G 667 KN 1GB03 026 RAM 1G DDRII 667 SANSUNG M470T2864QZ3 CE6 1G 667 KN 1GB0B 016 RAM 1G DDRII 667 HYNIX HYMP112S64CP6 Y5 1G 667 KN 1GB0G 012 RAM 1G DDRII 667 MICRON MT8HTF12864HDY 667E1 KN 1GB04 001 RAM 1G DDRII 667 ELPIDA EBE11UE6ACUA 6E E 1G 667 KN 1GB09 008 RAM 2G DDRII 667 HYNIX HYMP125S64CP8 Y5 2GB 667 KN 2GB0G 004 RAM 2G DDRII 667 NA...

Page 166: ...ew M2 46D 3L K 5 5D 0 8T ZK NL 86 N2702 001 M2 48D 6L K 5 5D 0 8T ZK NL 86 N2702 002 M2 5D 10L K 5 5D ZK NL CR3 86 N2702 003 M2 5D 15L K 5 5D ZK NL CR3 86 N2702 004 M2D 2 5L K 4 05D NI NL 86 N2702 005 M1 98D 3L K 4 6D 0 8T ZK NL 86 N2702 006 M2D 3L K 5 5D ZK NL CR3 86 N2702 007 M3D 4L K 5 4D ZK NL CR3 86 N2702 008 M2D 4 0L K 4 6D NI NL 86 N2702 009 M2 5D 4 0L K 4 6D NI NL 86 N2702 010 Category Des...

Page 167: ...C 1 2G 120 6L CB_bg_0 3D_AN_EL21 eME620 262G12Mi PA ACLA Portuguese LX N260Y 040 eME620 262G12Mi EM VHB32eTXC1 UMAC 1 2G 120 6L CB_bg_0 3D_AN_XC21 eME620 261G16Mi CHINA China LX N260C 004 eME620 261G16Mi LINPUSeCN1 UMAC 1 1G 160 6L CB_bg_0 3D_AN_EN91 eME620 261G16Mi CHINA Hong Kong LX N260C 003 eME620 261G16Mi LINPUSeHK2 UMAC 1 1G 160 6L CB_bg_0 3D_AN_EN91 eME620 262G25Mi AAP Indonesia LX N260C 00...

Page 168: ...bg_0 3D_AN_EN11 eME620 262G12Mi EMEA South Africa LX N260Y 035 eME620 262G12Mi EM VHB32eTZA1 UMAC 1 2G 120 6L CB_bg_0 3D_AN_FR21 eME620 262G12Mi EMEA France LX N260Y 031 eME620 262G12Mi VHB32eTFR1 UMAC 1 2G 120 6L CB_bg_0 3D_AN_FR21 eME620 262G12Mi EMEA Norway LX N260Y 024 eME620 262G12Mi VHB32eTNO1 UMAC 1 2G 120 6L CB_bg_0 3D_AN_NO11 eME620 262G12Mi EMEA Russia LX N260Y 025 eME620 262G12Mi VHB32e...

Page 169: ... SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 261G16Mi ATH2650e N15 4WXGAG8...

Page 170: ...GBII6 SO1GBII6 N250GB 5 4KS NSM8XS 3rd WiFi BG eME620 261G16Mi ATH2650e N15 4WXGAG8 SO1GBII6 N N160GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXG...

Page 171: ...SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 262G12Mi ATH2650e N15 4WXGAG8 SO2GBII6 N N120GB 5 4KS NSM8XS 3rd WiFi BG eME620 264G25Mi ATH2650e N15 4WXGAG8 SO2GBII6 SO2GBII6 N250GB 5 4KS NSM8XS 3rd WiFi BG Model CPU LCD Mem 1 Mem 2 HDD 1 GB ODD WLAN ...

Page 172: ...functions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5515 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 173: ...162 Appendix B Microsoft Windows Vista Environment Test Vendor Type Description Adapter Test Audio Codec ...

Page 174: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 175: ...164 Appendix C ...

Page 176: ...mputer on indicator 5 9 CPU 76 CPU Fan Module 54 D DIMM Module 49 Display 3 display hotkeys 13 E EasyTouch Failure 132 Euro 14 External Module Disassembly Flowchart 43 F Features 1 Flash Utility 32 FPC Cable 82 FRU Field Replaceable Unit List 145 H Hard Disk Drive Module 52 HDTV Switch Failure 132 Hibernation mode hotkey 13 Hot Keys 11 I Indicators 9 Intermittent Problems 134 Internal Microphone 7...

Page 177: ...Speaker Module 74 speakers hotkey 13 Switch Board 70 System Block Diagram 3 T Test Compatible Components 161 Thermal Module 55 Thermal Unit Failure 132 Top 139 TouchPad hotkey 13 TouchPad Bracket 68 TouchPad Failure 124 TouchPad Mylar Cover 67 Troubleshooting Built in KB Failure 123 EasyTouch Buttons 132 HDTV Switch 132 Internal Microphone 126 Internal Speakers 124 LCD Failure 123 Modem 131 No Dis...

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