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Troubleshooting–Error Messages
I keep getting one of the following error messages:
Equipment Configuration Error
This error occurs when the CMOS settings (see glossary on My
Aspire Guide software) have been changed to a configuration
that prevents successful boot-up. Press the
Ctrl
+
Alt
+
Esc
keys, after the beep during the boot process, then select
Restore Default Settings to restore the original CMOS values.
CMOS Battery Error
Call Acer Technical Support.
CMOS Checksum Error
Press the
Ctrl
+
Alt
+
Esc
keys, after the beep during the boot
process, then select Restore Default Settings to restore the
original CMOS values. If the error message continues, call Acer
Technical Support.
Diskette Drive Controller Error or Not Installed
Call Acer Technical Support.
Diskette Drive Error
Diskette may be defective. Verify with a known good diskette.
Diskette Drive A: Type Mismatch
Press the
Ctrl
+
Alt
+
Esc
keys, after the beep during the boot
process, then select Restore Default Settings.
Hard disk Controller Error
Run the Hardware Diagnostics from the System Recovery CD.
Hard disk 0 Error
Refer to the My Aspire Guide ‘Service Center’ section and
choose the Maintenance Tools Menu, Scan Hard Drive for
Errors. Please contact Acer Technical Support for more help.
Hard disk 1 Error
Refer to the My Aspire Guide ‘Service Center’ section and
choose the Maintenance Tools Menu, Scan Hard Drive for
Errors.
3 •
Use a lint-free cloth or a cotton swab dipped in rubbing
alcohol to clean all moving parts.
4 •
Insert the ball back into the mouse and replace the ring,
making sure to turn the ring clockwise until it is securely back
in place.
My sound is bad or uneven or my system has no sound.
1 •
Turn up the volume on the keyboard control. .
2 •
In Windows 98, double-click on the
Volume
icon (located
near the clock in the taskbar) to verify that the volume control
is up and mute is not turned on, or use the volume knob on
your keyboard.
3 •
Refer to My Aspire Guide and choose Troubleshooting.
My system freezes.
If your system hangs up, or freezes for some reason, you can re-
boot (restart) the computer by pressing the
Ctrl+Alt+De
l
keys simultaneously. Follow instructions on the screen.
If this does not successfully restart the system, you have anoth-
er option:
1 •
Push the
Power
button on your computer, holding it in for
approximately four seconds or until your screen goes dark. This
will completely turn off your computer.
2 •
Push the
Power
button again to turn the computer back on.
Note:
Whenever you reboot your system, you will lose any unsaved
data.
My floppy drive won’t read my disk.
1 •
Eject the disk from the floppy drive, then reinsert it and try
again.
2 •
Verify that the disk is correctly formatted. You will lose any
data on this disk if you format it.
3 •
Verify that the problem is the disk, not the drive, by check-
ing another floppy that you know is valid.
