Acer Aspire 7220 Series, Service Manual

Page 1: ...Aspire 7520 7220 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 7520 7220 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

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Page 7: ...ting simultaneous multiwindow viewing via Acer GridVista q NVIDIA GeForce 8400M GS GE with up to 1024MB of Turbocache 256MB of dedicated GDDR2 VRAM up to 768MB of share system memory supporting NVIDIA PureVideo technology WMV HD High Definition MPEG 2 Hardware Acceleration Microsoft DirectX 9 and DirectX 10 OpenEXR High Dynamic Range HDR technology and PCI Express for selected models q NVIDIA GeFo...

Page 8: ...oll button q 12 function keys four cursor keys two Windows keys hotkey controls standard numeric keypad international language support independent US and Euro dollar sign keys media control keys q Empowering Key q Easy launch buttons WLAN Internet email Bluetooth Acer Arcade q Volume wheel Communication q Acer Video Conference featuring Integrated Acer Crystal Eye webcam supporting Acer PrimaLite ...

Page 9: ... Video Conference Manager q Acer Media Center remote control q 512 MB 1 GB or 2GB DDR2 667 MHz soDIMM modules q 8 cell Li ion battery pack q 3 pin 90 W AC adapter q External USB floppy disk drive Software q Acer Empowering Technology Acer eNet ePower eAudio ePresentation eDataSecurity eLock eRecovery eSettings Management q Acer Arcade q Acer Arcade Deluxe featuring DV Wizard VideoMagician DVDivine...

Page 10: ...ty non condensing Operating 20 80 Non operating 20 80 System compliance q Wi Fi q ACPI q Mobile PC 2002 q DMI 2 0 Warranty q One year International Travelers Warranty ITW NOTE The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased ...

Page 11: ...Chapter 1 5 System Block Diagram ...

Page 12: ...Express Card Socket 5 T1 14 LED1 Power Suspend LED 6 JP5 Keyboard Connector 15 LED2 Battery Charge Discharge LED 7 JP2 Button Board Connector 16 JP13 Mainboard to Audio Board Connector 8 JP36 LED Board Connector 17 JP11 Mainboard to USB TV Board Connector 9 PHY RTL 11B Chip 18 JP12 Bluetooth Module Connector 1 1 2 3 4 2 3 4 5 7 8 9 6 5 7 8 9 10 10 14 14 12 12 13 13 15 15 16 16 11 11 10 14 12 13 15...

Page 13: ...AN Connector 18 JP29 DDRII Memory Socket 7 JP21 Mini Card TV Tuner Socket 19 U29 Audio Codec Controller 8 U23 North Bridge 20 JP31 Line Out Headphone SPDIF Jackt 9 JP16 Internal Fan Connector 21 JP32 Mic in Jack 10 JP18 RJ45 LAN Connector 22 JP33 Line in Jack 11 JP23 USB Dual Connectors 23 JP33 Memory Card Reader 12 JP24 TV out Connector 1 1 2 3 2 3 4 4 9 5 5 7 7 8 8 9 10 10 14 14 12 12 13 13 15 1...

Page 14: ...nables disables the wireless function Indicates the status of wireless LAN communication 4 Easy launch buttons Buttons for launching frequently used programs 5 Bluetooth communication button indicator Enables disables the Bluetooth function Indicates the status of Bluetooth communication 6 Keyboard For entering data into your computer 7 Touchpad Touch sensitive pointing device which functions like...

Page 15: ... audio output 16 Palmrest Comfortable support area for your hands when you use the computer Icon Item Description 1 Power indicator Indicates the computer s power status 2 Battery indicator Indicates the computer s battery status 3 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 4 Microphone in jack Accepts input from external microphones 5 Headphones speaker line out...

Page 16: ...s to IEEE 1394 devices 8 Volume control Increases and decreases the volume 9 5 in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD 10 PCI Express Card slot Accepts an Express Card 54 module Note Express Cards are third generation of PC cards hot swapable and smaller than previous PC Cards Designed for both desktop and mobile use ...

Page 17: ...n model 4 Optical disk access indicator Lights up when the optical drive is active 5 Optical drive eject button Ejects the optical disk from the drive 6 Emergency eject hole Ejects the optical drive tray when the computer is turned off 7 Modem RJ 11 port Connects to a phone line 8 RF in jack Accepts input signals from digital TV tuner devices for selected models Icon Item Description 1 DC in jack ...

Page 18: ...tery pack 2 Battery release latch Releases the battery for removal 3 Battery lock Locks the battery in position 4 Subwoofer Emits low frequency sound output 5 Hard disk bay Houses the computer s hard disk secured with screws 6 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan 7 Memory compartment Houses ...

Page 19: ...ns are pre set to email and Internet programs but can be reset by users To set the Web browser and mail buttons run the Launch Manager Icon Function Description Power Lights up when the computer is on Battery Lights up when the battery is being charged Wireless LAN Indicates the status of wireless LAN communication Bluetooth Indicates the status of Bluetooth communication HDD Indicates when the ha...

Page 20: ...ence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Launch Button Default application Acer Empowering Technology user programmable Web browser Internet browser user programmable Mail Email application user programmable Acer Arcade Launches the Acer Arcade application Function Left Button 1 Right Button 4 Main touchpad 2 Center button ...

Page 21: ...l alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down whe...

Page 22: ...nction Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Search All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button it opens the application s context menu Hot Key Icon Function Description Fn F1 Hot ...

Page 23: ...faq12 htm for more information Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn x Brightness up Increases the screen brightness...

Page 24: ...pen a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version ...

Page 25: ...ds and advanced encryption algorithms q Acer eLock Management limits access to external storage media q Acer eRecovery Management backs up and recovers data flexibly reliably and completely q Acer eSettings Management accesses system information and adjusts settings easily For more information press the key to launch the Empowering Technology toolbar then click on the appropriate utility and selec...

Page 26: ...our PC Acer eNet Management automatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs Acer eNet Management can save network settings for a location to a profile and automatically switch to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and D...

Page 27: ...Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are three pre defined profiles Balanced Power Saver and High Performance You can also define the power plan optimized for your needs To create new power plan 1 Select a predefined power plan and click the icon shown on the lower left hand side 2 Enter the name for the newly created power plan 3 Sel...

Page 28: ...22 Chapter 1 Battery status For real time battery life estimates based on current usage refer to the time shown in the Remaining Battery Life field For additional power options click More Power Options ...

Page 29: ...control the enhanced sound effects of Dolby Home Theater on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just 2 speakers via Dolby Virtual Speaker technology Music mode lets you enjoy your favorite tunes in vivid detail ...

Page 30: ...indows explorer as a shell extension for quick and easy data encryption decryption and also supports on the fly file encryption for MSN Messenger and Microsoft Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when...

Page 31: ...Chapter 1 25 ...

Page 32: ...plugged into the system q Optical drive devices includes any kind of CD ROM or DVD ROM drives q Floppy disk drives 3 5 inch disks only q Interfaces includes serial ports parallel port infrared IR and Bluetooth To activate Acer eLock Management a password must be set first Once set you can apply locks to any of the devices Lock s will immediately be set without any reboot necessary and will remain ...

Page 33: ... set recovery point q Back up to CD DVD q Image data recovery tools q Recover from a hidden partition factory defaults q Recover from the HDD most recent user defined recovery point q Recover from CD DVD For more information please refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical di...

Page 34: ...he system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also q Provides a simple graphical user interface for navigating q Displays general system status and advanced monitoring for power users ...

Page 35: ...Eye resolution To change the capture resolution click the displayed resolution button to select the desired resolution Using the Acer Crystal Eye as webcam The Acer Crystal Eye is automatically selected as the capture device of any instant messenger IM application To use the Acer Crystal Eye as a webcam open the IM service then select the video webcam feature You can now broadcast from your locati...

Page 36: ...ss this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned indepe...

Page 37: ...mended value Launch Manager Launch Manager allows you to set the four easy launch buttons see their locations mentioned in Easy Launch Buttons You can access the Launch Manager by clicking Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 38: ...35 degree C CPU Temperature Fan Speed Acoustic Level Core 0 Core 1 rpm dBA 86 86 3700 39 88 88 3450 36 5 91 91 3150 34 5 95 95 2800 31 BIOS Item Specification BIOS vendor Phoenix TrustedCore PhoenixBIOS BIOS Version Phoenix TrustedCore ver 1 14 PhoenixBIOS ver 1 01 BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32 pin PLCC Supported protocols ACPI 1 0b 2 0 3 0 PCI 2 2 System HDD Password...

Page 39: ...ions You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Slot 1 Slot 2 Total Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 128MB 2048MB 2176MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280M...

Page 40: ...MB Max available 511MB 512MB Dedicated 512MB 1024MB 767MB 1024MB Max available 767MB 2048MB 128MB Dedicated 128MB 2048MB 895MB 2048MB Max available 895MB 256MB Dedicated 256MB 2048MB 1023MB 2048MB Max available 1023MB 512MB Dedicated 512MB 2048MB 1279MB 2048MB Max available 1279MB 4096MB 128MB Dedicated 128MB 4096MB 1919MB 4096MB Max available 1919MB 256MB Dedicated 256MB 4096MB 2047MB 4096MB Max ...

Page 41: ...0 HGST HTS541612J9SA00 Seagate ST9120822AS Toshiba MK1237GSX WD WD1200BEVS 22RST0 HGST HTS541616J9SA00 Seagate ST9160821AS Toshiba MK1637GSX WD WD1600BEVS 22RST0 Toshiba MK2035GSS Capacity MB 80000 120000 160000 200000 Bytes per sector 512 512 512 512 Data heads 2 3 for Hitachi and Seagate 4 for Toshiba 4 for Hitachi 3 for Seagate Drive Format Disks 1 1 1 1 Spindle speed RPM 5400 RPM 5400 RPM 5400...

Page 42: ...deo CD CD Extra and CD Text 2 Reads data in Photo CD single and Multi session 3 Reads standard CD DA 4 Reads and writes CD R discs 5 Reads and writes CD RW discs 6 Reads and writes in each DVD R RW Ver 1 1 7 Reads data in each DVD ROM and DVD R Ver 2 0 for Authoring 8 Reads and writes in each DVD R Ver 2 0 for general DVD RW and DVD R RW Ver1 1 Loading mechanism Load Manual Release a Electrical Re...

Page 43: ...Chapter 1 37 Subwoofer Yes 2W Optional Audio Interface Item Specification ...

Page 44: ...V Zoomed Video port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Controller Core logic North Bridge NVIDIA MCP67 MV Single chip LAN Realtek RTL8211B USB 2 0 Built in ICH8M Super I O controller NS 87383 MODEM Connexant MDC 1 5 Card Bluetooth Broadcom 2045 Bluetooth 2 0 EDR Wireless LAN Broadcom 4311 4312 or Atheros XB63 Fox BRM 4311 Minicard BG PCMCIA TI PCI 7412 Audio Re...

Page 45: ...on pixels 1440x900 WXGA 1440x900 WXGA 1440x900 WXGA 1440x900 WXGA Pixel Pitch 0 297x0 297 0 099x0 297 0 297x0 297 Pixel Arrangement R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe R G B Vertical Stripe Display Mode Normally White Normally White Normally White Normally White Typical White Luminance cd m2 also called Brightness 300 300 300 300 Luminance Uniformity N A N A 70 70 Con...

Page 46: ...rush current 220A 115VAC 220A 230VAC Efficiency 82 min 115VAC input full load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CP...

Page 47: ...nge boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Phoenix TrustedCore tm Setup Utility CPU Type AMD Turion tm 64 X2 Mobile Technology TL 60 CPU Speed Serial Number XXXXXXXXXXXXXXXXXXX Asset Tag Number Product Name Manufacturer Name Acer U...

Page 48: ...indicates the item has sub items Press e to expand this item q Press while you are in any of the menu options to go to the Exit menu q In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown o...

Page 49: ...L 60 CPU Speed Serial Number XXXXXXXXXXXXXXXXXXX Asset Tag Number Product Name Manufacturer Name Acer UUID XXXXXXXXXXXXXXXXXXXXXXXXXXXXX F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit IDE1 Model Name ST9100824AS S1 IDE1 Serial Number 3PLOLL40 2 00 GHz Information Main Advanced Boot Exit Security VGA BIOS Version 5 73 22 47 02 ...

Page 50: ...ary IDE master The hard disk drive or optical drive model name is automatically detected by the system System BIOS Version Displays the system BIOS version VGA BIOS Version This field displays the VGA firmware version of the system KBC Version This field displays the KBC version of the system Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the ...

Page 51: ...up Utility Item Specific Help Tab Shift Tab or Enter selects field F1 F5 F6 F9 Setup Defaults Esc Enter Select Sub Menu F10 Save and Exit System Time 19 03 49 System Date 10 17 2007 VGA Memory 256 MB Quiet Boot Enabled Power on Display Auto Network Boot Enabled F12 Boot Menu Disabled System Memory 633 KB Extended Memory 1022 MB D2D Recovery Enabled Help Exit Select Item Select Menu Change Values I...

Page 52: ...ot shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on Display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the power on display w...

Page 53: ...t configuration OS Controlled This is displayed when port configuration is controlled by the OS Enabled Disabled Auto or OS Controlled Item Specific Help Configure Infrared Port using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS F1 F5 F6 F9 Setup Defaults Esc Enter Select Sub Menu F10 Save and Exit ...

Page 54: ...ear Set Supervisor Password Set User Password Password on Boot Disabled Supervisor Password controls access of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Enter Enter Set SATA HDD Password Enter SATA HDD Password is Clear Information Main Adv...

Page 55: ...o save the changes and exit the BIOS Setup Utility Parameter Description Option Supervisor Password is Shows the setting of the Supervisor password Clear or Set User Password is Shows the setting of the user password Clear or Set HDD Password Shows the setting of the hard disk password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects t...

Page 56: ...IOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Supervisor Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the compute...

Page 57: ...current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 58: ...device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the menu F1 F5 F6 F9 Setup Defaults Esc Enter Select Sub Menu F10 Save and Exit Help Exit Select Item Select Menu Change Values Boot priority order 1 IDE CDROM TSSTcorpCD DVDW TS L632D 2 IDE HDD ST9100824AS S1 4 PCI LAN NVIDIA Boot Agent 232 0529 4 USB HDD 5 USB CDROM 6 USB FDC 7 USB KEY Information Main...

Page 59: ... to CMOS Load Setup Defaults Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Phoenix TrustedCore tm setup Utility Item Specific Help Exit System Setup and save your changes to CMOS F1 F5 F6 F9 Setup Defaults Esc Enter Execute Command F10 Save and Exit Help Exit Select Item Select Menu Change Values Exit ...

Page 60: ...ology TL 60 CPU Speed Serial Number XXXXXXXXXXXXXXXXXXX Asset Tag Number Product Name Manufacturer Name Acer UUID XXXXXXXXXXXXXXXXXXXXXXXXXXXXX F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit IDE1 Model Name ST9100824AS S1 IDE1 Serial Number 3PLOLL40 2 00 GHz Information Main Advanced Boot Exit Security VGA BIOS Version 5 73 22...

Page 61: ...evices installed on the secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system ATAPI Serial Number This field shows the serial number of devices installed on the secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system System BIOS Version Displays the system BIOS version VGA BIOS Version This ...

Page 62: ...up Utility Item Specific Help Tab Shift Tab or Enter selects field F1 F5 F6 F9 Setup Defaults Esc Enter Select Sub Menu F10 Save and Exit System Time 19 03 49 System Date 10 17 2007 VGA Memory 256 MB Quiet Boot Enabled Power on Display Auto Network Boot Enabled F12 Boot Menu Disabled System Memory 633 KB Extended Memory 1022 MB D2D Recovery Enabled Help Exit Select Item Select Menu Change Values I...

Page 63: ...stem Memory size is fixed to 634KB Extended Memory This field reports the total memory size in the system Video Memory Shows the video memory size Quiet Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option En...

Page 64: ...ear Set Supervisor Password Set User Password Password on Boot Disabled Supervisor Password controls access of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Enter Enter Set SATA HDD Password Enter SATA HDD Password is Clear Information Main Adv...

Page 65: ...ws the setting of the hard disk 1 password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setu...

Page 66: ...twice without typing anything in the Enter New Password and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Supervisor Password box app...

Page 67: ...assword setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 68: ...ay Item Specific Help Use or to select a device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the menu F1 F5 F6 F9 Setup Defaults Esc Enter Select Sub Menu F10 Save and Exit Help Exit Select Item Select Menu Change Values Boot priority order 1 IDE CDROM TSSTcorpCD DVDW TS L632D 2 IDE HDD ST9100824AS S1 4 PCI LAN NVIDIA Boot Agent 232 0529 4 USB HDD 5 USB C...

Page 69: ...ility without saving setup data to CMOS Load Setup Defaults Press Enter to load default values for all setup parameters Discard Changes Press Enter to load previous values from CMOS for setup parameters Save Changes Press Enter to save setup data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 F5 F6 F9 Setup Defaults Esc Enter Execute Command F10 Save and Exit Help Ex...

Page 70: ...64 Chapter 2 ...

Page 71: ...r preventing electrostatic discharge q Small Philips screw driver q Philips screwdriver q Plastic flat head screw driver q Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 72: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 73: ...tart Thermal Door HDD Door LCD Module Middle Cover HDD Bracket Keyboard Battery Pack F 2 D 5 F 1 B 4 C 2 LCD hinges to logic D 2 LCD hinges to logic C 2 on bottom side C 8 upper case assembly to lower case assembly on bottom side C 2 upper case assembly to lower case assembly on upper side Lower Case Assembly Modem Board Switch Board for AS models Upper Case Assembly Main Board H 4 Speaker Set ODD...

Page 74: ... 5 Ni NL MA0000012G0 H SCREW M M 3 0D 3 0L K MAAA03032G0 I SCREW M 2 5D 4 15L K 5 5D ZK NL MA0000005G0 J SCREW M 2 5D 3 2L K 6D NI MA000006C00 K SCREW ICW50_CPU_T HERMAL_SCR AM010000300 L SCREW M M 2 0D 3L K 5D MA0000096G0 M SCREW F 4 5L K 4 5D ZK NL MA000002NG0 LCD Module LCD Inverter LCD Panel Wireless Antenna Set LCD Bezel G 1 for 15 G 2 for 15 4 B 4 B 2 G 2 for 15 4 F 8 4 on left 4 on right LC...

Page 75: ...Chapter 3 61 Removing the Battery Pack 1 Unlock the battery lock move the battery lock to the unlock position as shown 2 Slide the battery release latch then remove the battery ...

Page 76: ...he HDD cover 2 Detach the HDD cover from the main unit 3 Remove the screw fastening the HDD module bracket 4 Pull the tab to remove the HDD module in the direction of the arrow Removing the Memory 1 Remove the four screws holding the thermal cover 2 Detach the thermal cover from the main unit 3 Pop out the memory from the DIMM socket then remove it If the notebook has two memory then repeat this s...

Page 77: ...o antennae from the wireless LAN card 2 Remove the two screws fastening the wireless LAN card 3 Then take out the wireless LAN card from the main unit 4 Remove the two screws fastening the modem card and detach the modem card from the main board 5 Then remove the modem card from the main unit ...

Page 78: ... from the main board 2 Remove the three screws holding the system fan 3 Remove the four spring screws holding the CPU thermal module 4 Then detach the CPU thermal module as shown 5 Use a flat screwdriver to release the CPU lock Turn counter clock wire 6 Remove the CPU from the CPU socket carefully ...

Page 79: ...ll up the keyboard to release it from the four snaps as shown 5 Turn over the keyboard as the image shows Then disconnect the keyboard cable from the main board 6 Remove the keyboard from the main unit 7 Disconnect the LCD cable and microphone cable from the main board 8 Pull out the wireless LAN antennas free from the main unit as shown 9 Remove the four screws securing the hinges 10 Detach the L...

Page 80: ...ule outwards and gently pull it out as shown 3 Press and release the PC dummy card from the PC slot as shown 4 Then press the release the memory dummy card from the 5 in 1 card reader slot as shown 5 Remove the nine screws fastening the upper case and the lower case assembly on the bottom 6 Remove the eight screws fastening the upper case assembly and the lower case assembly on the front side ...

Page 81: ...sassembling the Lower Case Assembly 1 Remove the two screws fastening the audio board to the lower case 2 Detach the audio board cable from the main board 3 Remove the audio board from the main unit 1 Disconnect the USB cable from the main board 2 Remove the screw fastening the USB board and take out the board and its cable from the lower case 3 Then detach the USB cable from the USB board ...

Page 82: ...e ODD board to the main board 7 Take out the ODD board as shown 8 Remove the four screws fastening the main board to the lower case 9 Detach the main board from the lower case as shown 10 Turn the main board over then remove the DC in connector from the board as shown 11 Remove the three screws fastening the subwoofer to the lower case 12 Remove the subwoofer as shown ...

Page 83: ...Chapter 3 69 ...

Page 84: ...ws fastening the button board 3 Detach the button board with FFC from the upper case as shown 4 Remove the two screws fastening the LED board 5 Detach the LED board with FFC from the upper case as shown 6 Remove the four screws fastening the speakers 7 Remove the speakers from the upper case as shown ...

Page 85: ... from the LCD module carefully 4 Remove the four screws holding the LCD to the LCD panel 5 Detach the CCD cable connector from the CCD board 6 Take out the CCD module from the LCD panel 7 Remove the screw fastening the CCD board to the CCD bracket 8 Lift out the LCD from the LCD panel as shown 9 Detach the two inverter cable connectors from the inverter board ...

Page 86: ...pter 3 10 Remove the four screws fastening the left LCD bracket and detach it 11 Remove the four screws fastening the right LCD bracket and detach it 12 Disconnect the LCD cable from the rear side of the LCD ...

Page 87: ...Remove the four screws holding the HDD hard disk drive case two on each side 2 Carefully slide out the hard disk drive from the HDD case Disassembling the ODD Module 1 Remove the three screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive ...

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Page 89: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 77 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 80 Undetermined Problems on page 92 POST detects an error and displayed messages on screen Error Message List on page 81 Other symptoms i e LCD display problem...

Page 90: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 91: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 92: ...e following q Replace the System board q If the problem is not corrected see Undetermined Problems on page 92 q If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 93: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 94: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 92 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 95: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 76 Keyboard error see Keyboard or Auxiliary Input Device Check on page 76 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 76 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 96: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 97: ...source battery pack and power adapter See Power System Check on page 77 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 98: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 99: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 100: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 101: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 102: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 103: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 45 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 104: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 105: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 106: ...operating correctly See Power System Check on page 77 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices q Non Acer devices q Printer mouse and other external devices q Battery pack q Hard disk drive q DIMM q CD ROM Diskette drive Module q PC Cards 4 Power on the computer 5 Determine if the problem...

Page 107: ...4 LED1 Power Suspend LED 6 JP5 Keyboard Connector 15 LED2 Battery Charge Discharge LED 7 JP2 Button Board Connector 16 JP13 Mainboard to Audio Board Connector 8 JP36 LED Board Connector 17 JP11 Mainboard to USB TV Board Connector 9 PHY RTL 11B Chip 18 JP12 Bluetooth Module Connector 1 1 2 3 4 2 3 4 5 7 8 9 6 5 7 8 9 10 10 14 14 12 12 13 13 15 15 16 16 11 11 10 14 12 13 15 16 11 6 17 17 18 18 17 18...

Page 108: ...AN Connector 18 JP29 DDRII Memory Socket 7 JP21 Mini Card TV Tuner Socket 19 U29 Audio Codec Controller 8 U23 North Bridge 20 JP31 Line Out Headphone SPDIF Jackt 9 JP16 Internal Fan Connector 21 JP32 Mic in Jack 10 JP18 RJ45 LAN Connector 22 JP33 Line in Jack 11 JP23 USB Dual Connectors 23 JP33 Memory Card Reader 12 JP24 TV out Connector 1 1 2 3 2 3 4 4 9 5 5 7 7 8 8 9 10 10 14 14 12 12 13 13 15 1...

Page 109: ...s made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you sho...

Page 110: ...A 3S2P 4 0AH 7 01K 0FA BT 00605 015 BATTERY LI ION 6CELLS 4KMAH SANYO SA 3S2P 4AH 7 01K 0FA BT 00603 033 BATTERY LI ION 6CELLS 4KMAH SIMPLO SP PA 3S2P 4 0AH 7 01K 0FA BT 00607 010 BATTERY LI ION 6CELLS 4KMAH SONY SY 3S2P 4 0AH 7 01K 0FA BT 00604 018 BATTERY LI ION 8CELLS 4 8MAH PANASONIC PA 4S2P 4 8AH 7 01K 0FA BT 00805 011 BATTERY LI ION 8CELLS 4 8MAH SANYO SA 4S2P 4 8AH 7 01K 0FA BT 00803 024 BA...

Page 111: ...IO BOARD 17 55 AK602 005 RF BOARD 55 AJ802 005 USB BOARD FOR TV 55 AJ802 003 USB BOARD FOR W O TV 55 AJ802 004 VGA BOARD 512MB NB8P SE 55 ALX02 001 VGA BOARD 128MB NB8M SE VG 8MS02 001 VGA BOARD 256MB NB8M SE 55 AK602 006 CABLE RJ11 CABLE 17 50 AK602 001 T P FFC 17 50 AK602 002 BLUETOOTH CABLE 17 50 AK602 003 USB CABLE 17 50 AK602 005 Category No Part Name and Description Acer Part No ...

Page 112: ...RK 3 PIN 27 TAVV5 008 POWER CORD JP 3 PIN 27 TAVV5 009 POWER CORD SOUTH AFRICA 3 PIN 27 TAVV5 010 POWER CORD KOREA 3 PIN 27 TAVV5 011 POWER CORD ISRAEL 3 PIN 27 TAVV5 012 POWER CORD INDIA 3 PIN 27 TAVV5 013 POWER CORD TWN 3 PIN 27 TAVV5 014 CASE COVER BRACKET ASSEMBLY MIDDLE COVER 17 42 AK602 001 UPPER CASE ASSY 17 W TP TP BRACKET FFC 60 AK602 001 LOWER CASE ASSY DIS W O TV 17 60 AK602 002 LOWER C...

Page 113: ...G TMDTL64HAX5DC KC TTL02 64G CPU AMD Turion 64 2 3G TMDTL66HAX5DC KC TTL02 66G CPU AMD Turion 64 2 2G TMDMK38HAX4CM KC TMK02 380 CPU AMD SEMPRON 2 2G SMD3800HAX3CM KC S3802 25F CPU AMD SEMPRON 2 0G SMS3600HAX3CM KC S3602 25F CPU AMD SEMPRON 2 0G SMS3600HAX3DN Rev G2 KC S3602 25N CPU AMD SEMPRON 2 2G SMD3800HAX3DN Rev G2 KC S3802 25N CPU AMD Turion 64 2 0G TMDMK36HAX4CM KC TMK02 360 CPU AMD Turion ...

Page 114: ...AD 7530A LF W O bezel EY01 PATA KU 0080E 002 DVD SUPER MULTI DRIVE SONY 12 7mm Tray DL 8X AD 7560A KU 0080E 005 ODD BEZEL SUPER MULTI 42 AJ802 005 ODD BRACKET 17 33 AK602 001 HD DVD MODULE N A HD DVD DRIVE TOSHIBA 1X HD DVD ROM TOSHIBA TS L802A LF GBASE KV 00101 002 ODD BEZEL HD DVD 42 AJE02 002 ODD BRACKET 17 33 AK602 001 HDD HARD DISK DRIVE HDD SATA 80G 5400 RPM HGST SATA HTS541680J9SA00 SURUGA ...

Page 115: ...600BEVS 22RST0 ML80 SATA LF F W 04 01G04 KH 16008 019 HDD SATA 200G 4200RPM TOSHIBA MK2035GSS Gemini SATA LF F W DK022A KH 20004 001 HDD DOOR 17 42 AK602 003 HDD BRACKET 17 33 AK602 002 KEYBOARD KEYBOARD 17KB FV2 105KS WHITE US INTERNATIONAL KB INT00 138 KEYBOARD 17KB FV2 105KS WHITE ARABIC ENGLISH KB INT00 170 KEYBOARD 17KB FV2 106KS WHITE BELGIUM KB INT00 169 KEYBOARD 17KB FV2 106KS WHITE BRAZIL...

Page 116: ... FV2 106KS WHITE SWISS G KB INT00 143 KEYBOARD 17KB FV2 105KS WHITE THAILAND KB INT00 142 KEYBOARD 17KB FV2 106KS WHITE TURKISH KB INT00 141 KEYBOARD 17KB FV2 106KS WHITE UK KB INT00 140 KEYBOARD 17KB FV2 105KS WHITE US INTERNATIONAL HEBREW KB INT00 139 KEYBOARD 17 JP TBD LCD ASSY LCD MODULE 17 WXGA GLARE W ANTENNA CCD 6M AK602 003 ASSY LCD MODULE 17 WXGA IMR GLARE W ANTENNA CCD 6M AM402 001 ASSY ...

Page 117: ...02 LCD FRONT RUBBERWHITE 17 47 AM402 003 MAINBOARD MAINBOARB MCP67 UMA 10 100 LAN W CARD READER_EXPRESS CARD W O CPU MEMORY MB AJ702 001 MAINBOARB MCP67 UMA W CARD READER_EXPRESS CARD W O CPU MEMORY 3rd CUT SSIC GLAN W REWORK MB AJ702 002 MAINBOARB MCP67 UMA W CARD READER_EXPRESS CARD W O CPU MEMORY 3rd CUT SSIC GLAN NEW PCB MB AJ702 003 MAINBOARB MCP67 DISCRETE 10 100 LAN W CARD READER_EXPRESS CA...

Page 118: ...06 FAN FAN 23 AJ802 001 HEATSINK CPU THERMAL MODULE 60 AJ802 006 VGA THERMAL NB8P DIS 60 AK602 007 VGA THERMAL NB8M DIS 60 AK602 008 SPEAKER SPEAKER R L 17 23 AK602 001 SUB WOOFER 23 AK602 002 ANTENNAS ANTENNA R 17 50 AK602 008 ANTENNA L 17 50 AK602 009 MIC SET 17 23 AK602 003 ACCESSORY REMOTE CONTROLLER EU LZ 20400 004 REMOTE CONTROLLER TS LZ 20400 005 REMOTE CONTROLLER SC LZ 20400 006 REMOTE CON...

Page 119: ...86 AHJ02 001 SCREW M2 5 6 NL 86 AHE02 002 SCREW M2 3 NL 86 AHE02 005 SCREW M2 2 2 86 AHE02 004 SCREW M2 4 NL 86 AHJ02 002 SCREW M3 4 NL 86 AHJ02 003 SCREW F 4 5L K 4 5D ZK NL CR3 86 AHJ02 004 SCREW M M 2D 3 0L K 8 0D NI 86 AHJ02 005 CPU THERMAL SCREW ASSY 86 AHJ02 006 SCREW M M 2 0D 3L K 5D NI 86 AHE02 008 Category No Part Name and Description Acer Part No ...

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