Chapter 4
135
External Mouse Failure
If an external
Mouse
fails, perform the following actions one at a time to correct the problem.
1.
Try an alternative mouse.
2.
If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.
3.
If the mouse uses a USB connection, try an alternate USB port.
4.
Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5.
Restart the computer.
6.
Remove any recently added hardware and associated software.
7.
Remove any recently added software and reboot.
8.
Restore system and file settings from a known good date using
System
Restore
.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9.
Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.
10.
Roll back the mouse driver to the previous version if updated recently.
11.
Remove and reinstall the mouse driver.
12.
Check the Device Manager to determine that:
•
The device is properly installed. There are no red Xs or yellow exclamation marks.
•
There are no device conflicts.
•
No hardware is listed under Other Devices.
13.
If the Issue is still not resolved, see “Online Support Information” on page 185.
Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or
Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective
FRUs:
1.
Check Drive whether is OK.
2.
Check Test Fixture is ok.
3.
Swap M/B to Try.
Summary of Contents for Aspire 7715Z Series
Page 6: ...VI ...
Page 10: ...X Table of Contents ...
Page 13: ...Chapter 1 3 System Block Diagram ...
Page 30: ...20 Chapter 1 ...
Page 52: ...42 Chapter 2 ...
Page 74: ...64 Chapter 3 4 Disconnect the following four cables from the Mainboard A B C D ...
Page 87: ...Chapter 3 77 4 Using both hands lift the Thermal Module clear of the Mainboard ...
Page 89: ...Chapter 3 79 4 Lift the CPU Fan clear of the Mainboard as shown ...
Page 95: ...Chapter 3 85 5 Lift the LCD Panel clear of the module ...
Page 103: ...Chapter 3 93 9 The Antennas and cables appear as shown when correctly installed ...
Page 108: ...98 Chapter 3 2 Replace the four screws and screw caps provided ...
Page 113: ...Chapter 3 103 5 Replace the FFC and press down as indicated to secure it to the Upper Cover ...
Page 124: ...114 Chapter 3 17 Replace the two screws securing the LCD Module to the Lower Cover ...
Page 132: ...122 Chapter 3 ...
Page 164: ...154 Chapter 6 Rear Assembly No Description Acer P N 1 HDD Cover 2 3 RAM Cover 4 5 1 2 3 4 5 ...
Page 174: ...Appendix A 164 Model Definition and Configuration Appendix A ...
Page 196: ...186 Appendix C ...
Page 200: ...190 ...