Acer Aspire C22-820, User Manual

Page 1: ... 1 Aspire All in one Computer User s Manual ...

Page 2: ...e for warranty service For more information please visit the AcerCloud website www acer com acercloud Model number _________________________________ Serial number _________________________________ Date of purchase ______________________________ Place of purchase ______________________________ Important This manual contains proprietary information that is protected by copyright laws The information...

Page 3: ...Rear panel audio ports 21 Micro USB 22 Memory card reader 23 Connectivity options 23 Video and audio connectors 25 HDMI 26 HDMI Micro 27 Universal Serial Bus USB 28 Frequently asked questions 30 Requesting service 32 Tips and hints for using Windows 10 34 How do I get to Start 34 How do I turn off my computer 34 How do I unlock my computer 34 How do I set the alarm 36 Where are my apps 37 What is ...

Page 4: ...arted In this section you will find Useful information on caring for your computer and your health How to create recovery backups Guidelines for connecting to a network Information on using Acer s bundled software ...

Page 5: ...the User s Manual you must first be connected to the internet Open Acer Care Center from the desktop and click on the link under Support The link will open the Acer Service Support webpage Scroll down to Drivers and Manuals and search for your model by entering the serial number SNID or product model You may also download and install the Acer identification tool that will automatically detect this...

Page 6: ...or Do not expose the computer to temperatures below 0º C 32º F or above 50º C 122º F Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture Do not spill water or any liquid on the computer Do not subject the computer to heavy shock or vibration Do not expose the computer to dust or dirt Never place objects on top of the computer Do not slam the computer displ...

Page 7: ...ng of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Use a soft moist cloth Do not use liquid or aerosol cleaners If your computer is dropped or visibly damaged or does not work normally please...

Page 8: ...ireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Your computer s wireless connection is turned on by default and Windows will detect and display a list of avail...

Page 9: ...through the ISP of your choice Make a note of the wireless network s name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 In the icon tray in the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 3 Select All settings Note Please refer to your ISP or ...

Page 10: ...10 Connecting to the Internet 4 Select Network internet 5 You will see a list of available wireless networks Select the one you wish to use ...

Page 11: ...Connecting to the Internet 11 6 Once you select a wireless network select Connect 7 If required enter the network s password ...

Page 12: ...net Connecting with a cable Built in network feature Plug one end of a network cable into the network port on your computer and the other end into a port on your router Refer to the image below Then you ll be ready to get online ...

Page 13: ... 13 Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords ...

Page 14: ...ayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the left of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed on the left of the screen Find Set Supervisor Password and enter a password to enable this feature Once you have entered a...

Page 15: ...resume from Hibernation if available for maximum security Password on Boot secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Entering passwords When a password is set a password prompt appears in the center of the display screen When the Supervisor Password is set a prom...

Page 16: ...correctly a warning message appears Try again and press Enter Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again ...

Page 17: ...ower Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Open the desktop 2 Click Power Options in the Notification area 3 Select More Power Options 4 ...

Page 18: ...18 Power management 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes ...

Page 19: ... 19 Ports and connectors In this section you will find Information on the ports and connectors fitted to your computer ...

Page 20: ...ce use USB 3 0 certified devices Note The ports and connectors listed below may not be available on all models Icon Item Icon Item Power button Optical drive Microphone jack Card reader Speaker or headphone jack S PDIF port USB port Line in jack RJ 45 Ethernet connector HDMI port Line out speaker out jack Network hard disk drive indicators Kensington lock slot DP DisplayPort DC in jack Webcam Shut...

Page 21: ...uperSpeed USB Rear panel audio ports The table below indicates the functions of the audio jacks on the rear panel if available Icon color Headset Stereo Quadrophonic 5 1 channel Blue Rear Rear Green Headset Front Front Front Blue Mic in Mic in Mic in Center woofer ...

Page 22: ...taking up system resources The Micro USB port provides a compact port that is compatible with USB 2 0 devices Note A Micro USB to USB adapter is needed to connect to USB devices that use a full sized connector The adapter is only included with some models If your computer is not supplied with one you will need to purchase one separately ...

Page 23: ...ou find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card Select an option...

Page 24: ...dden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardware message is displayed 5 Remove the card Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type 3 2 1 ...

Page 25: ...n power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port ...

Page 26: ...y compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality ...

Page 27: ...io video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality HDMI Micro delivers the same high quality playback as standard HDMI with a slimmer connector ideal for use in your desktop computers Note An HDMI Micro to HDMI...

Page 28: ...e devices to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it supports ...

Page 29: ... question In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information ...

Page 30: ...t check the following Is a disc in the optical drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back...

Page 31: ...y turn off I want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical drive Simply insert the tip of a pen or straightened out paperclip into the hole and push to eject the tray The keyboard does not respond Try attaching an external keyboard to a USB port on the computer If it works contact your dealer or an authorized service center as the...

Page 32: ...r and contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport If the country you are traveling in does not have an Acer authorized ITW ser...

Page 33: ...ere are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name _______________________________________ Address ______________________________________ Telephone number _____________________________ Machine and model type _________________________ Serial ...

Page 34: ... computer How do I turn off my computer Press the Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I turn off notifications You can turn off notifications so that you can leave your computer running but not be disturbed by notifications Press the Windo...

Page 35: ...se your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I move tiles Select a tile and drag it to the place on Start that you want it to appear Other tiles will be moved to accommodate the tile in...

Page 36: ...sktop and select Screen resolution How do I set the alarm Your computer can act as an alarm clock Search Alarms and then select Alarms 1 Select a name for the alarm 2 Set the time by choosing the hour and minute 3 Select AM or PM 4 Choose which days the alarm should go off 5 Select the sound notification 6 Select the snooze time 7 Save the alarm by selecting the Save icon in the bottom right hand ...

Page 37: ...r How do I install apps You can download Windows Store apps from Store You will need to have a Microsoft ID to purchase and download apps from Store I can t find apps like Notepad and Paint Where are they Move your cursor to the lower left hand corner of the screen and select Search Type the name of the app you would like to open Alternatively open All apps and scroll to Windows Accessories to see...

Page 38: ...ft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account and follow the onscreen instructions How do I check for Windows updates Press the Windows key or select the Windows Start button Settings Update recovery Windows Update Select Advanced options to configure the settings Where can I get more information For more ...

Page 39: ...ealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum error Contact your dealer or an authorized service center Disk boot f...

Page 40: ...ed service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press F2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error messages Corrective action ...

Page 41: ...et Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the internet you may need additional software or a special box that connects ...

Page 42: ...es fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the internet Cellular A cellular connection allows you to use cellular networks such as those used by a mobile phone to connect to the internet while away from home The socket for a SIM card may be...

Page 43: ...k Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceili...

Page 44: ...alled an internet browser Microsoft Edge provides an easy and secure web browsing experience As soon as you have your internet access installed and you are connected from the Start Menu click the Microsoft Edge tile or the icon located in the taskbar and take your internet experience to a new level Acer website To get you started why not visit our website www acer com Acer is dedicated to provide ...

Page 45: ...ately after a software manufacturer announces an update hackers are ready with malware that can breach holes in the software that would have been patched if the update was installed How to stay safe Perform any and all software updates as soon as they are available Keep a lookout for fake or phishing emails Beware of emails that appear to be from a friend or business colleague that you know but se...

Page 46: ...ecific decryption key Once the ransomware installs itself it will display a warning message that the computer is now locked The user is given a specific amount of money to pay as a fine and a timeframe in which to pay Even if paid the criminal might choose to not unencrypt the files anyway What to do if you re infected Avoid getting infected in the first place by staying protected with internet se...

Page 47: ...Security and think you may have a virus contact Norton s on call technicians to help eliminate the virus Take special precautions when using public Wi Fi Public Wi Fi is available just about everywhere from the local coffee shop to the hotels and airports you visit while traveling While public Wi Fi has made our lives a little easier it also poses security risks to the personal information availab...

Page 48: ... software on your devices to help protect yourself from the latest threats Protect your computer with Windows security tools Windows provides a variety of protection applications Windows Updates If you have an active internet connection Windows can check for important updates for your computer and install them automatically These updates include security patches and program updates that can improv...

Page 49: ...er the region code DVDs are available for 6 regions Region code Country or region 1 USA Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan South Korea 4 Latin America Australia New Zealand 5 Former USSR parts of Africa India 6 People s Republic of China Note To change the region code insert a DVD movie of a different region into the DVD drive Once your DVD drive is set to a reg...