Acer Aspire M3802, Service Manual

Page 1: ...Acer Aspire M3802 G Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ... programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium Dual Core Celeron Dual Core...

Page 5: ...ditional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...h cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SE...

Page 7: ...he TV Card 31 Removing the VGA Card 31 Removing the Hard Disk Drive 31 Removing the Front Bezel 34 Removing the Optical Drive 35 Removing Cables 36 Removing the Power Supply 38 Removing the Memory Modules 39 Removing the Mainboard 40 System Troubleshooting 41 Power On Self Test POST 44 POST Error Messages List 47 Error Symptoms List 54 Undetermined Problems 60 Jumper and Connector Information 61 M...

Page 8: ...s Processor Socket Type Intel Socket T LGA 775 pin Socket Quantity 1 Processor Type CPUs which compliant with Intel FSB 800 1066 1333 MHz CPUs FMB 95W FMB VRD 11 1 Chipset GMCH Intel G43 ICH Intel ICH10R Design Criteria Should meet Intel G43 ICH10R platform design guide Super I O ITE8720 Should support Intel ASFC Should support Intel PECI PCB MicroATX 9 6 inches 9 6inches 244mm 244mm Memory subsys...

Page 9: ...al retriction to support for double slot full length graphics cards in the single PSIe X16 slot On Board Graphic solution Intel G43 on die graphic solution DVMT 5 0 technology support Enhanced 3D and Clear Video technology support 1 D sub VGA port on rear 1 HDMI port on rear Dual View function support Serial ATA controller Slot Type SATA connector Six SATA ports 4 for HDD 2 for ODD Storage Type su...

Page 10: ...lots Support one PCIe x 2 slot Total I O ports 1 PS 2 Keyboard port 1 PS 2 Mouse port 1 D Sub VGA port 1 HDMI VGA port 1 RJ45 LAN port 1 1394 port 4 USB ports 7 1 channel phone jack One HD headphone output in front bezel One MIC IN in front bezel Multi in 1 card reader SD MMC Mini SD Micro SD T flash RS MMC Mobile MMC MMC micro MS MS PRO MS Duo MS PRO Due Micro MS M2 xD type M and Type H card CF t...

Page 11: ...4 Chapter 1 Block Diagram ...

Page 12: ...ents Front Panel No Component 1 Acer logo 2 XD XD PICTURE slot 3 Micro SD M2 slot 4 CF I II CompactFlash Type I II slot 5 Memory stick PRO slot 6 SD Secure Digital solt 7 Optical drive button 8 Power button 9 USB 2 0 ports 10 Headphone Speaker out line out jack 11 Microphone in jack 1 2 3 4 5 6 8 9 10 11 7 ...

Page 13: ... 6 Side Surround 7 Surround 8 Mic in 9 Expansion slot graphics card and TV tuner card and Mode card 10 Line in 11 Line out 12 Center speaker subwoofer jack 13 USB 2 0 ports 14 S PDIF port 15 LAN connector 16 1394 port 17 System FAN 18 PS2 mouse port 19 Fan aperture 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 ...

Page 14: ...BIOS version P01 A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS 2 5 Device Boot Support Support BBS spec 1st priority HDD 2nd priority CD ROM 3th priority Removable Device 4th priority LAN Support to LS 120 drive YES Support to BIOS boot block feature YES Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility Item ...

Page 15: ...n as long as they match the above specifications Item Specification Audio controller Intel ICH10 Audio controller type ALC8862 VC2 GR Audio channel codec 5 1 Audio function control No Mono or stereo Stereo Compatibility The ALC888S VC series support host audio controller from the Intel ICH series chipset and also from any other HDA compatible audio controller With EAX Direct Sound 3D I3DL2 A3D com...

Page 16: ...keyboard for legacy mode USB Connectors Quantity 6 back real ports 4 top bezel ports 2 ports for media card reader Item Specification Temperature Operating 5 C 35 C Non operating 20 60 C Storage package Humidity Operating 15 to 80 RH Non operating 10 to 90 RH Vibration Operating unpacked 5 500 Hz 2 20g RMS random 10 minutes per axis in all 3 axes 5 500 Hz 1 09g RMS random 1 hour per axis in all 3 ...

Page 17: ...external switch Button modem ring in keyboard an mouse for APM mode Resume recovery time 7 10sec Suspend Mode Independent power management timer 2 120minutes time step 10minute or pushing extern switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State LED on panel turns amber colour Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sy...

Page 18: ...rompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance CMOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows c...

Page 19: ...page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu NOTE Grayed out fields are not user configurable Ente...

Page 20: ...p page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Management Setup This setup page includes all the items of Green function features PC Health Status This setup page is the System auto detect Temperature voltage and fan speed Frequency Voltage Control This setup page is the System Frequency setup BIOS Security Features Chang...

Page 21: ...pe of CPU installed on the system Processor Speed Speed of the CPU installed on the system System Memory Total size of system memory installed on the system Product Name Product name of the system System Serial Number Serial number of the system System BIOS Version Version number of the BIOS setup utility BIOS Release Date Date when the BIOS setup utility was released Asset Tag Number Asset tag nu...

Page 22: ...ption System Date Set the date following the weekday month day year format System Time Set the system time following the hour minute second format Halt On Determines whether the system will stop for an error during the POST All But Keyboard No Errors All Errors ...

Page 23: ...e LAN Hard Disk Drive Priority Press Enter to access the Hard Disk Drive Priority submenu and specify the boot device priority sequence from available hard drives Optical Disk Drives Priority Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available CD DVD drives Removable Device Priority Press Enter to access the Removable Device Pr...

Page 24: ...he processor forces the Execute Disable XD Bit feature flag to always return to 0 Enabled Disabled Intel VT Enables or disables the Virtualization Technology VT availability If enabled a virtual machine manager VMM can utilize the additional hardware virtualization capabilities provided by this technology Note A full reset is required to change the setting Enabled Disabled Memory Hole Remapping En...

Page 25: ...bles or disables support for legacy USB devices Enabled Disabled USB Storage Emulation Enables or disables support for legacy USB devices Enabled Disabled Onboard Audio Controller Enables or disables the onboard audio controller Enabled Disabled Onboard LAN Controller Enables or disables the onboard LAN controller Enabled Disabled Onboard LAN Option ROM Enables or disables the load of embedded opt...

Page 26: ...ugh an event on PCI Express device Enabled Disabled Power On by PCI Devices Enables or disables to wake up the system from a power saving mode through an event on PCI device Enabled Disabled Wake Up by PS 2 KB Mouse Enables or disables to wake up the system from a power saving mode using a PS2 keyboard or mouse Enabled Disabled Wake Up by USB KB Mouse If enabled press any key or click the mouse wi...

Page 27: ...20 Chapter 2 PC Health Status Parameter Description Option Smart FAN Enables or disables the smart system fan control function Enabled Disabled ...

Page 28: ...trol the clock to all DIMM PCI Enabled Disabled Spread Spectrum Enables or disables the reduction of the mainboard s EMI Note Remember to disable the Spread Spectrum feature if you are overclocking A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up Enabled Disabled ...

Page 29: ... Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the new password and close the Setup Utility Removing a supervisor password 1 Use the up down arrow keys to select Change Supervisor Password menu then press Enter 2 Enter the current password then press Enter 3 ...

Page 30: ...ad the default settings for all BIOS setup parameters Setup defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly ...

Page 31: ... Save Exit Setup The Save Exit Setup menu allows you to save changes made and close the Setup Utility Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility ...

Page 32: ...g tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 Syst...

Page 33: ...cedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Page 34: ...screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away from the server and put it aside for reinstallation later ...

Page 35: ... when the system is on NEVER touch the heat sink with any metal or with your hands 1 disconnect the fan cable from the mainboard 2 Use a long nosed screwdriver to loosen the four screws on the heat sink in the order as shown below 3 Lift the heat sink fan assembly away from the mainboard ...

Page 36: ...mes very hot when the system is on Allow it to cool off first before handling 1 Release the load lever 1 2 Pull the load lever to the fully open upright position 2 and lift the load plate 3 3 Pull out the processor from the socket IMPORTANT If you are going to install a new processor note the arrow on the corner to make sure the processor is properly oriented over the socket ...

Page 37: ...30 Chapter 3 Removing the Mode Card 1 Release the Slot cover lock 2 Remove the screw from chassis 3 Gently pull the Modem card to remove it from the mainboard ...

Page 38: ...er 3 31 Removing the TV Card 1 Gently pull the TV card to remove it from the mainboard Removing the VGA Card 1 One finger Press the clip and the same time Gently pull the card to remove it from the mainboard ...

Page 39: ...Disk Drive 1 Disconnect the data and power cables from the rear of the optical drive and the mainboard 2 Remove the HDD bracket a Remove the screw that secures the HDD bracket to the ODD bracket b Lift the bracket up and turn it over ...

Page 40: ...Chapter 3 33 3 Remove the HDD module a Remove the eight screws secure the HDD module to the HDD bracket b Slide the HDD out of the bracket ...

Page 41: ...apter 3 Removing the Front Bezel 1 Disconnect the LED cable 2 Release the Cable Clip Disconnect the Power led Cable 3 Release the front bezel from the chassis interior 4 Pull the bezel away from the chassis ...

Page 42: ...3 35 Removing the Optical Drive 1 Disconnect the data and power cables from the rear of the optical drive 2 Remove Four screw from the optical drive 3 Pull the drive out of the drive D ata cabl e Pow er cabl e ...

Page 43: ...Data cables from slot of M B 2 Remove USB1 2 3 cable from M B 3 Remove Card reader cable and Audio cable from M B O DD Cabl e Pow e Led Cabl e HDD Cabl e Fr ont Audi o Cabl e Front USB Cabl e USB2 Fr ont USB Cabl e USB1 Rear IO USB Cabl e USB2 Rear SPDIF Cabl e ...

Page 44: ...Chapter 3 37 Removing the System FAN 1 Remove System FAN cable from M B 2 Release four screws according to the following picture 3 Take off the system fan from chassis ...

Page 45: ...emoving the Power Supply 1 Disconnect the 24 pin and 4 pin power supply cables from the mainboard 2 Remove the four screw that secures the power supply to the chassis 3 Lift the power supply module out of the chassis ...

Page 46: ...NT Before removing any DIMM from the memory board make sure to create a backup file of all important data 1 Press the holding clips on both sides of the DIMM slot outward to release the DIMM 2 Gently pull the DIMM upward to pull it away from the M B ...

Page 47: ...40 Chapter 3 Removing the Mainboard 1 Remove the eight screws that secure the mainboard to the chassis 2 Lift the board from the chassis ...

Page 48: ... refer to generic troubleshooting guide for troubleshooting information relating to following topics Power On Self Test POST POST Check Points POST Error Messages List Error Symptoms List System Troubleshooting Chapter 4 ...

Page 49: ...super I O initialization is done including RTC and keyboard controller Serial port is enabled at this point if needed for debugging NMI is disabled Perform keyboard controller BAT test Save power on CPUID value in scratch CMOS Go to flat mode with 4GB limit and GA20 enabled D2 Verify the boot block checksum System will hang here if checksum is bad D3 Disable CACHE before memory detection Execute f...

Page 50: ...MD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 Start reading the recovery file cluster by cluster F5 Disable L1 cache FA Check th...

Page 51: ...r Auto detection of KB MS using AMI KB 5 C0 Early CPU Init Start Disable Cache C Init Local APIC C1 Set up boot strap processor Information C2 Set up boot strap processor for POST C5 Enumerate and set up application processors C6 Re enable cache for boot strap processor C7 Early CPU Init Exit 0A Initializes the 8042 compatible Key Board Controller 0B Detects the presence of PS 2 mouse 0C Detects t...

Page 52: ...nitialize Int 13 and prepare for IPL detection 78 Initializes IPL devices controlled by BIOS and option ROMs 7A Initializes remaining option ROMs 7C Generate and write contents of ESCD in NVRam 84 Log errors encountered during POST 85 Display errors to the user and gets the user response for error 87 Execute BIOS setup if needed requested Check boot password if installed 8C Late POST initializatio...

Page 53: ... devices that include manual configured onboard peripherals memory and I O decode windows in PCI PCI bridges and noncompliant PCI devices Static resources are also reserved Function 2 searches for and initializes any PnP PCI or AGP video devices 38 Initialize different buses and perform the following functions Boot Input Device Initialization function 3 IPL Device Initialization function 4 General...

Page 54: ...ory over 1 MB This may indicate a problem with the motherboard Multi Bit ECC Error This message will only occur on systems using ECC enabled memory modules ECC memory has the ability to correct single bit errors that may occur from faulty memory modules A multiple bit corruption of memory has occurred and the ECC memory algorithm cannot correct it This may indicate a defective memory module Parity...

Page 55: ...n POST Secondary Slave Hard Disk Error The IDE ATAPI device configured as Secondary Slave could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 3rd Master Hard Disk Error The IDE ATAPI device configured as Master in the 3rd IDE controller could not be properly initialized by the BIOS This message ...

Page 56: ...n the BIOS is trying to detect and configure IDE ATAPI devices in POST 3rd Master Drive ATAPI Incompatible The IDE ATAPI device configured as Master in the 3rd IDE controller failed an ATAPI compatibility test This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 3rd Slave Drive ATAPI Incompatible The IDE ATAPI device configured as Slave in t...

Page 57: ... hard disk S M A R T Capable and Status BAD A S M A R T capable hard disk sends this message when it detects an imminent failure This message can be reported by an ATAPI device using the S M A R T error reporting standard S M A R T failure messages may indicate the need to replace the hard disk Message Displayed Description BootSector Write The BIOS has detected software attempting to write to a d...

Page 58: ... configured by BIOS POST PCI IRQ conflict A PCI adapter generated an I O resource conflict when configured by BIOS POST PCI IRQ routing table error BIOS POST DIM code found a PCI device in the system but was unable to figure out how to route an IRQ to the device Usually this error is causing by an incomplete description of the PCI Interrupt Routing of the system Timer Error Indicates an error whil...

Page 59: ... BIOS setup but the device is not detected Keyboard Interface Error Keyboard Controller failure This may indicate a problem with system hardware Unlock Keyboard PS2 keyboard is locked User needs to unlock the keyboard to continue the BIOS POST System Halted The system has been halted A reset or power cycle is required to reboot the machine This message appears after a fatal error has been detected...

Page 60: ...se of incorrect data structure This condition occur if the USB host controller needs 64 bit data structure while the USB is ported with 32 bit data structure Message Displayed Description Not enough space in Runtime area SMBIOS data will not be available This message is displayed when the size of the SMBIOS data exceeds the available SMBIOS runtime storage size Message Displayed Description Warnin...

Page 61: ...roperly and the contact leads are clean before diagnosing any system problems Memory test failed 1 See Memory 2 Main board Incorrect memory size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS Setu...

Page 62: ...is configured correctly in BIOS Setup cable jumper are set correctly before diagnosing any hard disk drive problems If only one drive is installed please make sure the drive is connected to master connector or the drive is set to master Hard disk drive test failed 1 Enter BIOS Setup and Load default settings 2 Hard disk drive cable 3 Hard disk drive 4 Main board Hard disk drive cannot format compl...

Page 63: ...n up the sound volume 3 Speaker power connection cable 4 CD DVD ROM drive Real time clock Real time clock is inaccurate 1 Ensure the information in the Standard CMOS Feature of BIOS Setup is set correctly 2 RTC battery 3 Main board Audio Audio software program invokes but no sound comes from speakers 1 Speaker power connection cable Modem Modem ring cannot wake up system from suspend mode 1 For th...

Page 64: ...ing any parallel serial ports problems Serial or parallel port loop back test failed 1 Make sure that the LPT or COM you test is the same as the setting in BIOS Setup 2 Loop back 3 Main board Printing failed 1 Ensure the printer driver is properly installed Refer to the printer service manual 2 Printer 3 Printer cable 4 Main board Printer problems 1 Refer to the service manual for the printer Keyb...

Page 65: ...f the system Only pressing power switch can turn off the system 1 Load default settings 2 Reload software from Recovery CD No system power or power supply fan is not running 1 Power Supply 2 Main board Other Problems Any other problems 1 Undetermined Problems Error Symptom Action FRU ...

Page 66: ... have isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External dev...

Page 67: ...Chapter 5 61 M B Placement Jumper and Connector Information Chapter 5 ...

Page 68: ...O Front panel audio header 4 GPIO1 2 General Purpose Input Output headers 14 PCI1 2 32 bit add on card slots 5 ATX_POWER 1 M B main power connector 15 SPI_ROM SPI_ROM header 6 ME_DISABLE Front panel USB header 16 PCIEx1 1 PCIEx 1 socket 7 SATA1 6 SATA data transfe connectors 17 PCIE1 PCIEx 16 socket 8 F_PANEL Front panel audio header 18 ATX12V1 4 pin 12V power connector 9 F_USB1 4 Front panel USB ...

Page 69: ... more Than one pin are numbered When setting the jumpers ensure that the jumper caps are Placed on the correct pins Internal header pin definition Jumper Header Name Function Definition CLEAR CMOS HEADER 1 2 NORMAL Default 2 3 CLEAR CMOS ME_DISABLE HEADER 1 2 NORMAL 2 3 MEDISABLE Default GPIO HEADER RESERVE 1 G941 2 GND GPIO HEADER RESERVE 1 GP46 2 GND CPU FAN HEADER 1 GND 2 12V 3 SENSE 4 PWM CONT...

Page 70: ...14 ACTIVE_C FRONT USB HEADER 1 USBVCC_1 2 USBVCC_1 3 USB0_XN 4 USB1_XN 5 USB0_XP 6 USB1_XP 7 GND 8 GND 9 KEY 10 GND FRONT USB HEADER 1 USBVCC_2 2 USBVCC_2 3 USB2_XN 4 USB4_XN 5 USB2_XP 6 USB4_XP 7 GND 8 GND 9 KEY 10 GND Jumper Header Name Function Definition F_USB1 H5X2 P9E Y VCC 1 VCC 2 USB0 3 USB1 4 USB0 5 USB1 6 GND 7 GND 8 KEY 9 OC0 10 F_USB2 H5X2 P9E Y VCC 1 VCC 2 USB0 3 USB1 4 USB0 5 USB1 6 ...

Page 71: ...6_XN 5 USB3_XP 6 USB6_XP 7 GND 8 GND 9 KEY 10 GND FRONT AUDIO HEADER 1 PORT F_L 2 AUGND 3 PORT F_R 4 FRONT_AUD_DET 5 PORT E_R 6 MIC2_JD 7 AUGND 8 KEY 9 PORT E_L 10 LINE2_JD SPDIF HEADER 1 VCC 2 KEY 3 SPO1 4 GND SPDIF HEADER 1 VCC 2 KEY 3 SPO2 4 GND Jumper Header Name Function Definition F_USB3 H5X2 P9E Y O VCC 1 VCC 2 USB0 3 USB1 4 USB0 5 USB1 6 GND 7 GND 8 KEY 9 OC0 10 ...

Page 72: ...MS CONN 1 KBDATA 2 NC 3 GND 4 KBVCCSB 5 KBCLK 6 NC 7 MSDATA 8 NC 9 GND 10 KBVCCSB 11 MSCLK 12 NC 13 GND 14 GND 15 GND 16 GND 17 GND HDMI CONN 1 HDMI_TX2_P 3 HDMI_TX2_N 4 HDMI_TX1_P 6 HDMI_TX1_N 7 HDMI_TX0_P 9 HDMI_TX0_N 10 HDMI_TXC_P 12 HDMI_TXC_N 13 14 NC 15 SLHD_CLK 16 SLHD_DATA 18 HDMIVCC 19 HD_HPD 2 5 8 11 17 20 21 22 23 GND Jumper Header Name Function Definition ...

Page 73: ...13 HSYNC 14 VSYNC 15 VDAC_SCLK 5 6 7 8 10 16 17 GND USB 1394 CONN 1 USBVCC_5 2 USB9_XN 3 USB9_XP 4 AUGND2 5 USBVCC_5 6 USB8_XN 7 USB8_XP 8 AUGND2 9 CPWR2 10 AUGND2 11 T_PB1 12 T_PB1 13 T_PA1 14 T_PA1 15 USBVDD1 G1 G2 G3 G4 G5 G6 G7 G8 AUGND2 Connector Name Function Definition ...

Page 74: ...17 MDI3_N 7 USB11_XP 18 DGND 8 AUGND2 9 LAN_1P8V 10 MDI0_P 11 MDI0_N 19 LAN_LED2 20 LAN_LED1 21 LAN_LED0 22 CL_3P3V G1 G2 G3 G4 G5 G6 G7 G8 AUGND2 SATA CONN 1 GND 2 SATA0_TX_P 3 SATA0_TX_N 4 GND 5 SATA0_RX_N 6 SATA0_RX_P 7 GND SATA CONN 1 GND 2 SATA1_TX_P 3 SATA1_TX_N 4 GND 5 SATA1_RX_N 6 SATA1_RX_P 7 GND Connector Name Function Definition ...

Page 75: ...X_P 7 GND SATA CONN 1 GND 2 SATA3_TX_P 3 SATA3_TX_N 4 GND 5 SATA3_RX_N 6 SATA3_RX_P 7 GND SATA CONN 1 GND 2 SATA4_TX_P 3 SATA4_TX_N 4 GND 5 SATA4_RX_N 6 SATA4_RX_P 7 GND SATA CONN 1 GND 2 SATA5_TX_P 3 SATA5_TX_N 4 GND 5 SATA5_RX_N 6 SATA5_RX_P 7 GND Connector Name Function Definition ...

Page 76: ...CC3 2 VCC3 14 12V 3 GND 15 GND 4 VCC 16 ATX_PSON_L 5 GND 17 GND 6 VCC 18 GND 7 GND 19 GND 8 ATX_PWRGD 20 NC 9 5VSB 21VCC 10 12V 22 VCC 11 12V 23 VCC 12 VCC3 24 GND ATX12V CONN 1 GND 2 GND 3 12V_4P 4 12V_4P Connector Name Function Definition ...

Page 77: ...on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service To scrap or to return the defective parts follow the local government ordinance or regulations on how to dispose i...

Page 78: ...72 Chapter 6 Aspire M3802 Exploded Diagram NOTE This section will be updated when more information becomes available ...

Page 79: ... 4 HOD BKT 18 M330 LIGHT 5 M330 SIDE DOOR 19 LIGHT COSTIC 6 CHASSIS SUPPORT 20 POWER BOTTON 7 ATX POWER AA 21 ODD BUTTON 8 PCI DOOR 22 COSMETIC LOOP BOTTON 9 REAR CHASSIS 23 ODD COVER 10 ODD CAGE 24 LENS NEW 11 TOP BEZEL 25 CHAGE COVER 12 TOP RORATE DOOR 26 LED 3 13 USB ASM NEW 27 M330 SPRING ODD BUTTON 14 M330 TOP COVER METAL 28 A3 ASPRIRE ODD DOOR SPRING ...

Page 80: ...n Cooler LGA775 TMD06 Fan 9225 HI 10800 006 POWER SUPPLY Non PFC 250W 30L EuP PY 25009 006 Non PFC 250W 30L EuP PY 25008 031 PFC 250W 30L EuP PY 25009 005 PFC 250W 30L EuP PY 25008 032 Non PFC 300W 30L EuP PY 3000B 015 Non PFC 300W 30L EuP PY 30008 028 FR 300W 30L EuP 82 PY 30009 019 FR 300W 30L EuP 82 PY 30008 029 CPU Core 2 Quad Q9650 3 0G 12M 1333FSB 95W E0 KC 96501 QQE Core 2 Quad Q9550 2 83G ...

Page 81: ...B NT1GT64U88D0BY AD LF 128 8 0 07um KN 1GB03 024 Memory SAMSUNG UNB DIMM DDRII 800 1GB M3782863QZS CF7 LF 128 8 0 065um KN 1GB0B 021 Memory SAMSUNG UNB DIMM DDRII 800 1GB M378T2863EHS CF7 LF 128 8 0 055um KN 1GB0B 034 Memory HYNIX UNB DIMM DDRII 800 1GB HYMP112U64CP8 S6 LF 128 8 0 065um KN 1GB0G 015 Memory UNIFOSA UNB DIMM DDRII 800 2GB GU342G0ALEPR692C6F1 LF 128 8 0 065um KN 2GB0H 007 Memory NANY...

Page 82: ...ITS SAMSUNG DVI HDMI VGA W ATX BKT ROHS VG APC46 502 HD4350 512MB DDR 2 64BITS SAMSUNG DVI HDMI VGA W ATX BKT ROHS VG APC43 501 TV TUNER PE988 A TV Tuner Card PCIe Hybrid ATSC with S W Encoder TU 10500 038 PE988 D TV Tuner Card PCIe Hybrid DVB T with S W Encoder TU 10500 040 Avermedia H751 A TV Tuner Card PCIe Hybrid ATSC S W Encoder TU 10500 045 Avermedia H751 D TV Tuner Card PCIe Hybrid ATSC S W...

Page 83: ...rd CHICONY KB 0759 PS 2 Standard 105KS Black Portuguese w o eKey KB PS203 291 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Canadian French w o eKey KB PS203 292 Keyboard CHICONY KB 0759 PS 2 Standard 107KS Black Brazilian Portuguese w o eKey KB PS203 293 Keyboard CHICONY KB 0759 PS 2 Standard 109KS Black Japanese w o eKey KB PS203 294 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black German...

Page 84: ...atin w o eKey KB PS203 316 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Turkish Q w o eKey KB PS203 317 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Arabic French w o eKey KB PS203 318 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black Kazakh w o eKey KB PS203 319 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black Turkmen w o eKey KB PS203 320 Keyboard CHICONY KB 0759 PS 2 Standard 105...

Page 85: ... PS20B 091 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Slovenian w o eKey KB PS20B 092 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Slovak w o eKey KB PS20B 093 Keyboard LITE ON SK 9620 PS 2 Standard 104KS Black Russian w o eKey KB PS20B 094 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Hungarian w o eKey KB PS20B 095 Keyboard LITE ON SK 9620 PS 2 Standard 104KS Black Greek w o e...

Page 86: ...3 204 Keyboard CHICONY KU 0760 USB Standard 105KS Black French w o eKey KB USB03 205 Keyboard CHICONY KU 0760 USB Standard 105KS Black Swedish w o eKey KB USB03 206 Keyboard CHICONY KU 0760 USB Standard 105KS Black UK w o eKey KB USB03 207 Keyboard CHICONY KU 0760 USB Standard 105KS Black Dutch w o eKey KB USB03 208 Keyboard CHICONY KU 0760 USB Standard 105KS Black Swiss G w o eKey KB USB03 209 Ke...

Page 87: ...andard 104KS Black US International w o eKey KB USB0B 161 Keyboard LITE ON SK 9625 USB Standard 104KS Black Arabic English w o eKey KB USB0B 162 Keyboard LITE ON SK 9625 USB Standard 104KS Black Thailand w o eKey KB USB0B 163 Keyboard LITE ON SK 9625 USB Standard 105KS Black Spanish w o eKey KB USB0B 164 Keyboard LITE ON SK 9625 USB Standard 105KS Black Portuguese w o eKey KB USB0B 165 Keyboard LI...

Page 88: ...tandard 104KS Black Greek w o eKey KB USB0B 185 Keyboard LITE ON SK 9625 USB Standard 105KS Black Danish w o eKey KB USB0B 186 Keyboard LITE ON SK 9625 USB Standard 104KS Black Czech w o eKey KB USB0B 187 Keyboard LITE ON SK 9625 USB Standard 105KS Black Romanian w o eKey KB USB0B 188 Keyboard LITE ON SK 9625 USB Standard 105KS Black Turkish w o eKey KB USB0B 189 Keyboard LITE ON SK 9625 USB Stand...

Page 89: ...vices are connect plug ok Step 2 Press PWR BTTN to power on the EUT Load BIOS default setting Step 3 At Integrated_Peripherals page OnChip SATA Type item set is as RAID mode save and exit Step 4 During BIOS post press Ctrl I to enter into Intel RAID setup utility as picture1 Picture1 Step 5 Select 1 to enter create RAID mode if there is no enough avalable space there was exist a Raid delete it Int...

Page 90: ...84 Chapter 7 Step 6 Create RAID 0 Mode enter the RAID name such as MyRaid0 default is Volume0 Picture2 Step 7 Select RAID0 Stripe at RAID Level Picture3 ...

Page 91: ...AID capacity in Capactity Picture4 Step 9 Press Create Volume to create RAID0 it will pop the warning message that all data will be lost press Y to confirm it Picture5 Step 10 It will back to create RAID interface then press ESC or select 4 to exit and install OS ...

Page 92: ...n Capactity Step 9 Press Create Volume to create RAID1 it will pop the warning message that all data will be lost press Y to confirm it Step 10 It will back to create RAID interface then press ESC or select 4 to exit and install OS 1 3 Create SATA RAID 5 Step 1 Shut down the EUT unplug the power cable connect three SATA HDDS to EUT check the EUT all devices are connect plug ok Step 2 Press PWR BTT...

Page 93: ...EUT unplug the power cable connect four SATA HDDS to EUT check the EUT all devices are connect plug ok Step 2 Press PWR BTTN to power on the EUT Load BIOS default setting Step 3 At Integrated_Peripherals page OnChip SATA Type item set is as RAID mode save and exit Step 4 During BIOS post press Ctrl I to enter into Intel RAID setup utility Step 5 Select 1 to enter create RAID mode if there is no en...

Page 94: ...apter 7 Step 8 Select two HDDs in Disk by space key Picture8 Step 9 Press Enter to finish HDD selection and it will back to RAID creation interface Step 10 Repeat RAID1 creation step and exit then install OS ...

Page 95: ...ves by Create RAID Volume from Existing HDD Drive Step 1 Install Win7 OS with one SATA HDD Step 2 Shut down the system then add one Serial ATA hard drive in the system Step 3 Boot to OS desktop open the Intel Matrix Storage Console Picture1 Step 4 Click on the by Create RAID Volume from Existing HDD Drive to create a RAID volume Picture2 ...

Page 96: ...90 Chapter 7 Step 5 Click Next at create a RAID volume window Picture3 Step 6 Key the name in Volume Name and select RAID 0 in RAID Level Picture4 Step 7 Select minimum HDD as Source Hard Drive Picture5 ...

Page 97: ...Chapter 7 91 Picture6 Step 8 Select Menber Hard Drive s Picture7 ...

Page 98: ...ate RAID0 2 2 Create a RAID Ready System into RAID 1 with two Hard Drives by Create RAID Volume from Existing HDD Drive Step 1 Install WIN7 OS with one SATA HDD Step 2 Shut down the system then add another Serial ATA hard drive in the system Step 3 Boot to OS desktop open the Intel Matrix Storage Console Step 4 Click on the by Create RAID Volume from Existing HDD Drive to create a RAID volume Step...

Page 99: ...t will ask to reboot to finish create RAID1 2 3 Create a RAID Ready System into RAID 5 with three Hard Drives by Create RAID Volume from Existing HDD Drive Step 1 Install WIN7 OS with one SATA HDD Step 2 Shut down the system then add other two serial ATA hard drives in the system Step 3 Boot to OS desktop open the Intel Matrix Storage Console Step 4 Click on the by Create RAID Volume from Existing...

Page 100: ...94 Chapter 7 Step 6 Key the name in Volume Name and select RAID 5 in RAID Level Picture11 Step 7 Select minimum HDD as Source Hard Drive Picture12 ...

Page 101: ...e a RAID Ready System into RAID 10 with three Hard Drives by Create RAID Volume from Existing HDD Drive Step 1 Install Win7 OS with one SATA HDD Step 2 Shut down the system then add other two serial ATA hard drives in the system Step 3 Boot to OS desktop open the Intel Matrix Storage Console Step 4 Click on the by Create RAID Volume from Existing HDD Drive to create a RAID volume Step 5 Click Next...

Page 102: ... and hours to create RAID 10 After create completely it will ask to reboot to finish create RAID10 2 5 Create a RAID Ready System into RAID 0 with two Hard Drives by Create RAID Volume Step 1 Install WIN7 OS with one SATA HDD Step 2 Shut down the system then add another two serial ATA hard drives in the system Step 3 Boot to OS desktop open the Intel Matrix Storage Console Step 4 Click on the by C...

Page 103: ...D 0 in RAID Level Step 7 At least select two HDDs as Volume Location Picture17 Step 8 Specify Volume Size then press next Picture18 Step 9 Press next to finish setup and start create RAID 0 Step 10 It may takes half and hours to create RAID 0 After create completely it will ask to reboot to finish create RAID 0 ...

Page 104: ...orage Console Step 4 Click on the by Create RAID Volume to create a RAID volume Step 5 Click Next at create a RAID volume window Step 6 Key the name in Volume Name and select RAID 5 in RAID Level Step 7 At least select three HDDs as Volume Location Step 8 Specify Volume Size then press next Step 9 Press next to finish setup and start create RAID 5 Step 10 It may takes half and hours to create RAID...