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System maintenance and user support 

Customer support 

Technical assistance 

If you encounter a problem with your Acer e300 Series Travel Companion, 
review the following first:  

• 

Troubleshooting your Acer e300 Series Travel Companion

” section 

• 

 “

FAQs

” section 

• 

Latest 

Acer e300 Series Travel Companion User’s Guide

 on your 

regional Acer web site. Go to 

http://global.acer.com/support/

If the problem still persists, you will need technical assistance.

 

Refer to 

the

 

http://global.acer.com/about/webmaster.htm/ 

web site for 

information on how and where to contact the Acer Service Centers 
available in your area.  

Product warranty 

Refer to the 

Acer e300 Series Travel Companion Warranty Booklet

 for 

details on the warranty coverage of your Acer e300 Series Travel 
Companion.  

 

Acer e300 Series Travel Companion 

47 

  

 

 

 

Summary of Contents for e300 Series

Page 1: ...A Ac ce er r e e3 30 00 0 S Se er ri ie es s T Tr ra av ve el l C Co om mp pa an ni io on n User s Guide ...

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Page 3: ...prior written permission of Acer Inc DISCLAIMER AND LIMITATION OF LIABILITY Acer and its subsidiaries makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Acer and its subsidiaries assume no responsibility for any damage or loss resulting from t...

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Page 5: ...KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKV Car mount kit 9 Car mount and car cradle 10 Chargers 11 USB cable 11 ÅÉê ÉPMM pÉêáÉë qê îÉä çãé åáçå ëÉíìéKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKNO Set up the Acer e300 Series Travel Companion on your vehicle 13 Start up the Acer e300 Series Travel Companion 16 Acer e300 Series Travel Compani...

Page 6: ...ll Screen mode 33 Viewing files in Slide Show mode 34 System configuration 35 System configuration 35 póëíÉã ëÉííáåÖë çîÉêîáÉï KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK PR ìëíçãáòáåÖ ìëÉê éêÉÑÉêÉåÅÉëKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK PS Volume 36 Power 36 Language 37 Date Time 37 Syst...

Page 7: ...KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKQV båîáêçåãÉåí ä ëéÉÅáÑáÅ íáçåëKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKRM oÉÖìä íçêó åÇ ë ÑÉíó åçíáÅÉëKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKRM FCC notice 51 Notice Shielded cables 51 Notice Peripheral devices 51 Caution 51...

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Page 9: ...em Samsung S3C2442XL with internal clock speed 300 MHz processor SiRF Star III LP chipset and firmware solution Rechargeable 1100 mAh Lithium Ion battery Wide and accurate GPS coverage Intuitive and Intelligent Navigation software Integrated patch antenna for optimum satellite pick up at Landscape and Portrait Mobile design Compact and lightweight body makes it easy for users to carry it anywhere ...

Page 10: ...rge icons and command buttons Multi language support for user interface Advanced power saving options Multimedia programs MP3 for your musical entertainment Photo for your favourite digital pictures Contacts management programs Contacts for managing contact information on your device Microsoft ActiveSync for file transfer 2 Acer e300 Series Travel Companion ...

Page 11: ...avel Companion Thank you for purchasing the Acer e300 Series Travel Companion The Acer e300 Series Travel Companion box contains all of the items listed below Acer e300 Series Travel Companion unit Car mount kit Car mount Car Cradle Acer e300 Series Travel Companion 3 ...

Page 12: ... Car charger AC adaptor Mini USB Sync and charge cable Navigation software SD card User documentation 4 Acer e300 Series Travel Companion ...

Page 13: ...rter Guide Navigation software CD Optional accessories GPS antenna TMSC module and antenna Report any product defects or missing items to the place of purchase immediately Save the boxes and packing materials for future use Some models may include optional accessories that might not be shown in the above illustrations Please check with your dealer for more details Acer e300 Series Travel Companion...

Page 14: ...stem operations are also discussed System tour This section gives you a tour of the device hardware interface Front and Rear panels No Icon Component Description 1 Power button Battery charging status LED indicator Turn the device on or off Indicates the battery charging status Green Battery is fully charged the device is running on battery power Orange Battery charging Red Battery nearly depleted...

Page 15: ...e up button Turn up the volume of the speaker 5 Microphone Inputs sounds and voices into your device 6 Volume down button Turn down the volume of the speaker 7 Strap holder Eyelet for holding strap 8 Battery compartment Houses the rechargeable battery 9 Battery cover latch Slide up to release the battery cover 10 Speaker Emits system sounds Note For more information on how to use your Acer e300 Se...

Page 16: ...r use with internal applications You can also use it to back up data from your device 2 Earphone jack Connects to audio lineout devices earphones headphones 3 Stylus Used as an input device for the e300 4 USB port Connects the device to computer running on the MicrosoftWindows platform Also serve as the power connector for charging the device 8 Acer e300 Series Travel Companion ...

Page 17: ...Connects to an external GPS antenna 3 Soft reset button Press to perform a soft reset if the device freezes i e device no longer responds to the buttons on the screen Peripherals tour This section gives you a tour of the peripherals bundled with your Acer e300 Series Travel Companion Car mount kit The car mount kit consists of the car mount and the car cradle Acer e300 Series Travel Companion 9 ...

Page 18: ... release tab Pull to release the vacuum seal of the suction cup 5 Suction cup Fixes the car mount on the selected mounting area 6 Suction cup locking lever Secures the vacuum seal of the car mount If you need to attach the cradle to a surface that is uneven you should use the non slip pad that is provided with the car cradle Peel off the sticker back to expose the adhesive side 1 stick the non sli...

Page 19: ... on a surface the non slip pad might leave an adhesive residue Chargers Car charger Wall charger USB cable The included USB cable is used to transfer files from your computer to your device as well as used for charging your device Acer e300 Series Travel Companion 11 ...

Page 20: ... the following easy installation tasks to start using the device straight out of the box 1 Unpack the device 2 Install the battery 3 Turn on and configure the device 4 Set up the device on your vehicle See your quick guide for more info If you remove your battery you have to recalibrate your device set your time and languages again 12 Acer e300 Series Travel Companion ...

Page 21: ...urchase an external GPS antenna For more information contact your local Acer dealer Car mount installation reminders Install the car mount on the surface of your vehicle That is smooth flat and free of dirt and oil Where the driver can easily view reach it without taking his her eyes off too far from the road Where the device will not obscure car controls nor restrict the driver s view of the road...

Page 22: ...between the suction cup and the mounting surface Make sure that the suction bond is strong enough before proceeding to the next step Insert the pegs on the car mount s cradle plate to the holes on the back of the car cradle then move the car cradle in the directions shown until both parts are engaged 4 Insert the Navigation software SD card into the device 14 Acer e300 Series Travel Companion ...

Page 23: ...r the best GPS reception make sure to mount your device in the correct position as shown in the illustrations If you planned on using the device while hiking for best reception be sure to hold it at a 45 angle 7 After setting up the device on the car mount connect the car charger Acer e300 Series Travel Companion 15 ...

Page 24: ...e section for instructions Start up the Acer e300 Series Travel Companion Before mounting the Acer e300 Series Travel Companion on your vehicle you should first calibrate the screen After screen calibration proceed to system settings configuration To turn on and calibrate the device 1 Turn on your device by pressing the power button on the front right panel of the device When you first turn on you...

Page 25: ...he Text and Voice settings until the language of your choice is displayed 3 To set the system date and time tap Date Time 4 Tap Date i Tap the up or down arrow under the Year Month and Day settings to set the date values 5 Tap Time i Tap the up or down arrow under the Hour and Minute settings to set the time values 6 Tap Time Zone i Tap the radio button for the time zone of your choice 7 Tap twice...

Page 26: ...now ready for use Proceed to Chapter 2 Acer e300 Series Travel Companion fundamentals for more information on the device s user interface or you can refer to the Navigation software Quick Starter Guide to start using the device in navigation mode 18 Acer e300 Series Travel Companion ...

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Page 28: ...ht Under some lighting conditions viewing the information on your device may be difficult If this is the case activate the backlight by tapping on the screen to illuminate the touch screen Using the SD MMC slot Your Acer e300 Series Travel Companion has an SD MMC slot compatible with a range of SD and MMC storage cards that you can use to back up or transfer files and data Also the Acer e300 s GPS...

Page 29: ...operly seated within the slot The card is secure when it is not protruding from the slot To remove a storage card 1 Hold the device securely then push against the top of the card as if you were pushing it further into the slot letting the card spring out An audible system sound will signal that the card has been released 2 Gently remove the card from the slot Acer e300 Series Travel Companion 21 ...

Page 30: ... Multimedia mode It is advisable to organize files into subfolders This will served as play lists and albums when you access the files from your device To enable access of multimedia files from your device it should be located on the SD MMC card not on the device s memory Go to Chapter 4 Multimedia mode for more information on how to work in Multimedia mode Recharge the device via the USB connecti...

Page 31: ... adapter at 256 color or higher To install Microsoft ActiveSync on your computer 1 Close any open programs including those that run at startup and disable any virus scanning software 2 Insert the Acer e300 Series Travel Companion CD into your computer s CD ROM drive The CD s welcome page will be displayed 3 Click the installation language of your choice 4 Click Install ActiveSync on the Please sel...

Page 32: ...d you can still recharge your device by using either the car charger cable bundled with your device Recharging time from empty to full capacity is about 2 5 hours in all cases If the battery level reaches very low status the device will automatically turn off In this case you have about 12 hours to recharge your device after which you risk losing all data on the device s internal memory In case al...

Page 33: ...device to a computer running on the Microsoft Windows platform When connected the device battery is also recharged via the USB connection Go to the Establishing device PC connection section for instructions on how to connect your Acer e300 Series Travel Companion to a computer You cannot simultaneously charge the device while transferring files thru the USB cable The device will recharge the batte...

Page 34: ...terface Using the hot keys The hot keys on your Acer e300 Series Travel Companion allow users to Control the volume level of sound from the speaker Return to the Main Menu Panel Launch the Navigation panel 26 Acer e300 Series Travel Companion ...

Page 35: ... options Hold and drag Tap a slider icon and drag it across the screen In Photo s Full Screen mode hold and drag the image to pan it in different directions Return Tap to return to the previous screen Using the Main menu panel When you turn on your device for the first time each day you ll see the Main Menu panel also called the Home panel From any other screen you can revert to it by pressing the...

Page 36: ... in navigation mode Tap on to launch MP3 for music mode operation Go to Chapter 4 Multimedia mode for more information Tap on to launch Photo for picture mode operation Go to Chapter 4 Multimedia mode for more information Tap on to launch the Contacts program to access your contacts list Tap on to open the Settings panel to configure the device s user preferences Go to Chapter 5 System configurati...

Page 37: ...ist of your friends and colleagues contact information These include their email address street address multiple phone numbers and other related information such as birthday or anniversary date You can enter multiple address entries for each contact This program is integrated with your Navigation software enabling users to treat all address entries as possible destination points in navigation mode...

Page 38: ...e USB cable to connect the device with the SD MMC card inside to your computer then use File Explorer to copy digital music and image files into the device s SD MMC card folder Using a compatible card reader to directly copy digital music and image files to the SD MMC card It is advisable to organize files into subfolders This will served as play lists and albums when you access the files from you...

Page 39: ...be displayed 2 Search for the file you want to play Tap up down arrow or use the jog dial to scroll through all available files 3 Tap a file or press the jog dial to start playback of the selected file o When the file is located in the root directory tap the file for playback o When the file is located inside a sub directory tap the sub directory icon then tap a file for playback The selected file...

Page 40: ...nabled Repeat mode To disable the Shuffle mode tap the fade out Repeat button Tapping will automatically disable the Repeat mode To control the playback volume To adjust the playback volume you can use either the MP3 volume control slider or the volume control hot keys Hold and drag the slider of the volume progress bar This will only affect the volume of the track playback Press the volume hot ke...

Page 41: ...ent or a certain period To illustrate a sub directory containing pictures from your daughter s birthday can be named Cassie s 10 th birthday or May 11 to June 24 log for a sub directory consisting of pictures taken during that period Using Photo To open Photo Tap Photo on the Main Menu panel The program will automatically scan the device s SD MMC card for supported image files Image files will be ...

Page 42: ... you want Tap the magnifying glass with a sign or press the to zoom out the image display To change the image orientation Tap to rotate the images 90 clockwise To return to Thumbnail mode Tap Viewing files in Slide Show mode You have the option to view images in a slide show much like viewing a PowerPoint presentation in your computer Images are adjusted to fit the entire display area and are show...

Page 43: ...he settings of your device to suit the way you work Adjusting certain settings such as those for system volume power LED and hot keys touch screen backlight may increase your standby time To access the Settings panel Tap Settings on the Main Menu panel There are six preferences icon on this panel Tap to set the volume level for system sounds and enable tapping sound Tap to view the battery power l...

Page 44: ...Emergency Info Customizing user preferences Volume To set the system sounds volume level 1 Tap to adjust the volume level To enable tap sounds 1 Tap the Enable sound for TAP check box Power To set backlight brightness 1 Tap the to the right of the Backlight to set the brightness of the backlight To set backlight auto off function when running on Battery power 1 Tap the to the right of Battery to s...

Page 45: ...tions on how to set the system language To load additional language options refer to your Navigation software User s Guide Date Time Go to step 3 of the To configure system settings section for instructions on how to set the system date and time System Info Go to the Troubleshooting your Acer e300 Series Travel Companion section for instructions on how to use the three command buttons on the Syste...

Page 46: ...tor is solely responsible for operating the vehicle in a safe manner It is your responsibility to comply with all traffic laws Failure to follow the directions below could result in death or catastrophic bodily injury to you or to others Do not attempt to enter information or configure the device while driving If you need to do so pull out of traffic and come to a stop in a legally permissible and...

Page 47: ...f your device Operating precautions Device usage precautions Do not use your device anywhere it may be exposed to water or in conditions of high humidity Do not expose the device to extreme temperatures which could occur in a vehicle under direct sunlight Such exposure can shorten the life of the device damage the plastic housing and or battery and increase the risk of explosion The operating temp...

Page 48: ... location on the vehicle dashboard Be sure to check your local laws for applicable mounting before installing the car mount Some newer vehicle models may have a heat reflective shield embedded in the windshield This may in some cases obstruct the GPS signal reception If you encounter this problem in your vehicle you need to purchase an external GPS antenna For more information contact your local A...

Page 49: ...nside your vehicle exceeds 60 C The dip in humidity and temperature at night may loosen the adhesion of the suction cup For this reason as well as for security it is recommended that you remove both the car mount kit and the Acer e300 Series Travel Companion when leaving your vehicle overnight Acer e300 Series Travel Companion 41 ...

Page 50: ...sassemble repair or make any modification to your device Refer all repair needs to your local Acer dealer Cleaning your Acer e300 Series Travel Companion Use a damp soft dry cloth to wipe the device s casing not the display screen Never use organic solvents such as benzene or paint thinner to clean your device Use of these solvents can cause deformation or discoloration Use a soft clean lint free ...

Page 51: ...ilar to rebooting a computer This will restart your device and adjust memory allocation All records and entries are retained after a soft reset GPS settings are also retained To perform a soft reset Hold the device securely then press the soft reset button on the right side of your device Performing a soft reset will not clear the RAM in the unit To perform a hard reset Hold the device securely pr...

Page 52: ...ce s performance To load the factory default settings 1 Tap Settings on the Main Menu panel 2 Tap Misc on the Settings panel 3 Tap Back to Factory Default on the Misc screen 4 Tap OK on the dialog box 5 After the factory reset reconfigure your device s user preferences Performing a factory default will erase the RAM reset the GPS and erase all the user application data on the unit s Flash disc The...

Page 53: ...ay be trying to view an image that is not supported by Photo Go to the Photo section for a list of supported image formats Multimedia mode Why can t I play my music files or view my pictures while navigating The device s multimedia programs MP3 and Photo are not available in navigation mode This is for safety reasons so as not to distract the driver s attention from the road Navigation mode Why is...

Page 54: ...PS reset as well Yes The Factory Reset function reset the OS settings to their default factory values and cause the GPS settings to reset What should I do if the system stops functioning normally Perform a soft reset on the device Go to the Resetting the Acer e300 Series Travel Companion section for instructions Power I couldn t turn on the device The battery power may be depleted Recharge the dev...

Page 55: ...er s Guide on your regional Acer web site Go to http global acer com support If the problem still persists you will need technical assistance Refer to the http global acer com about webmaster htm web site for information on how and where to contact the Acer Service Centers available in your area Product warranty Refer to the Acer e300 Series Travel Companion Warranty Booklet for details on the war...

Page 56: ...embedded applications Model with 2 GB Flash memory is also available Power High density rechargeable 1100 mAh Lithium Ion battery o 2 5 hours charging time from empty to full capacity Recharging options o Indoors using the AC adapter On the road using either the car charger or the USB cable Power status LED indicator Display 2 8 inch screen for a wider viewing angle Audio 2W built in speaker 3 5 m...

Page 57: ...d image magnification levels o Touch sensitive screen Car mount o Windshield Mount o Firm grip suction cup provides a steady vibration free support o Swiveling mechanism and axial rod allows for multi angle adjustment for optimum viewing position Software o Multi language user interface options o Contacts integration with navigation function o System configuration based on individual user preferen...

Page 58: ...t industrial environment Underwriters Laboratories Inc UL has not tested the performance or reliability of the Global Positioning System GPS hardware operating software or other aspects of this product UL has only tested for fire shock or casualty hazards as outlined in UL s Standard s for Safety UL Certification does not cover the performance or reliability of the GPS hardware and GPS operating s...

Page 59: ...ect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers ...

Page 60: ...ation Important safety instructions Read these instructions carefully Save them for future reference Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a water moistened cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table...

Page 61: ...d into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition ...

Page 62: ... any country or region in which it has been approved for wireless use Depending on configurations this product may or may not contain wireless radio devices such as wireless LAN and or Bluetooth modules Below information is for products with such devices European Union EU This device complies with the essential requirements of the European Council Directives listed below 73 23 EEC Low Voltage Dire...

Page 63: ...panion shall be used in such a manner that the potential for human contact during normal operation is minimized as follows An improper installation or unauthorized use may cause harmful interference to radio communications Also any tampering of the internal antenna will void the FCC certification and your warranty To comply with FCC RF exposure compliance requirements a separation distance of at l...

Page 64: ...e300 Series Travel Companion employs low gain integral antennas that do not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website at www hc sc gc ca rpb 56 Acer e300 Series Travel Companion ...

Page 65: ...tallation requirements 23 installing 23 audio earphone jack device 8 speaker 7 specifications 47 system settings 36 backlight hot keys 36 touch screen 20 basic operations command interface 26 hardware interface 20 battery lost data warning 24 specifications 47 status icons 24 viewing status 36 bottom view 8 Calibration 37 car charger usage 15 car cradle docking the device 15 car mount ergonomics 4...

Page 66: ... backlight auto off timer 36 Navigation panel 7 usage 26 Zoom in 7 Zoom out 7 humidity non operating 49 operating 49 image files supported formats 33 viewing 33 joystick limitation 29 43 left panel 9 Main Menu icons 27 memory flash memory 47 system memory 47 MP3 program features 30 opening files 31 opening program 31 playback volume 32 Repeat mode 32 Shuffle mode 31 supported formats 30 multimedia...

Page 67: ...6 unpacking 3 Shuffle mode 31 Slide Show mode 34 soft reset button 9 performing 42 software specifications address book 48 multimedia 48 navigation 48 operating system 47 speaker 7 storage card inserting into device 21 removing from device 21 system configuration battery status 36 date and time 37 language 37 miscelaneous 37 overview 35 power backlight 36 preference icons 35 system information 37 ...

Page 68: ...e 49 Thumbnail mode 33 top view 8 touch screen location 7 specifications 47 usage 27 touch screen backlight usage 20 troubleshooting factory reset 43 screen recalibration 41 soft reset 42 USB cable parts 11 recharging 25 USB port location 8 user preferences date and time 37 language options 37 power 36 power backlight 36 System panel 35 volume 36 volume enabling tap sound 36 setting volume level 3...

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