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68 - Frequently asked questions

Do I need one?

You do not need a Microsoft ID to use Windows 10, but it makes life
easier because you can sync data across different machines you sign
in to using a Microsoft ID. 

How do I get one?

If  you've  already  installed  Windows  10  and  didn't  sign  in  with  a
Microsoft account or you don't have a Microsoft account and want to
get one, press the 

Windows key

 or select the 

Windows Start button

 >

Settings

 > 

Accounts

 > 

Sign in with a Microsoft account instead

,

and follow the onscreen instructions.

How do I check for Windows updates?

Press the 

Windows key

 or select the 

Windows Start button

 > 

Settings

Update & Security

 > 

Windows Update

. Select 

Advanced options

to configure the settings.

Where can I get more information?

For more information please visit the following pages:

• Windows 10 information: 

www.microsoft.com

• Support FAQs: 

support.acer.com

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Summary of Contents for EX215

Page 1: ...nike potro a ke elektronike i IT ure aja kod trgovinskih lanaca i internet prodavnica u Srbiji Na a stranica vam omogu ava da istra ite najnovije informacije detaljne karakteristike i konkurentne cene...

Page 2: ...USER S MANUAL Extensa 15...

Page 3: ...or sign up for an Acer ID 4 Enter S N or SNID of your device to register it Important This manual contains proprietary information that is protected by copyright laws The information contained in thi...

Page 4: ...sswords 44 BIOS utility 45 Boot sequence 45 Setting passwords 45 Power management 46 Saving power 46 Battery pack 48 Battery characteristics 48 Charging the battery 48 Optimizing battery life 49 Check...

Page 5: ...4 Table of contents Internet security software 75...

Page 6: ...for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a...

Page 7: ...leshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers and...

Page 8: ...r device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subj...

Page 9: ...e total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a sing...

Page 10: ...rging port must be clean and free from debris and should only be used with Acer charging equipment Use of a non Acer battery or charging equipment can cause damage to the product and will void the war...

Page 11: ...r 50 C 122 F Failure to follow these guidelines may cause the battery to leak acid become hot explode or ignite and cause injury and or damage Do not pierce open or disassemble the battery If the batt...

Page 12: ...winter Always try to keep the battery between 15 C and 25 C 59 F and 77 F A device with a hot or cold battery may not work temporarily even when the battery is fully charged Battery performance is es...

Page 13: ...Setup Guide let us show you around your new Acer computer Screen view Icon Item Description 1 Microphones Internal digital microphones for sound recording 2 Webcam Web camera for video communication...

Page 14: ...harging Fully charged The light shows blue when in AC mode 2 Keyboard For entering data into your computer See Using the keyboard on page 16 3 Touchpad Touch sensitive pointing device The touchpad and...

Page 15: ...ort Connects to an Ethernet 10 100 1000 based network Pull the lip down to open the port fully 3 HDMI port Supports high definition digital video connections 4 5 USB ports Connect to USB devices 6 Hea...

Page 16: ...on SuperSpeed USB Base view 1 2 3 Icon Item Description 1 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 Speakers Deliver stereo audio output 3 Ba...

Page 17: ...tic characters typed are in uppercase NumLk Numeric Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode wh...

Page 18: ...return Touchpad toggle Turns the built in touchpad on and off Speaker toggle Turns the speakers on and off Volume down Decreases the sound volume Volume up Increases the sound volume Scr LK Scroll Lo...

Page 19: ...ion key setting in the BIOS to open the BIOS press F2 when starting your computer then select the Main menu and change Function key behavior to Function keys Specifications vary depending on model Key...

Page 20: ...lide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an it...

Page 21: ...pe down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe left or right to switch between open windows Four finger press Lightly tap the touchpad with...

Page 22: ...n the lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad 4 Now you can adjust the settings to suit your...

Page 23: ...data or create a factory default backup If you cannot access Acer Care Center click Settings in the Start menu select Update Security and then click Recovery Creating a file history backup Recovery Ma...

Page 24: ...ve Select the USB drive from the drop down list 4 Click More options to select back up options which best fit your needs such as schedule the backup interval how long you want to keep those backups de...

Page 25: ...d LAN drivers if you install another operating system 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Backup wireless and LAN drivers Choose...

Page 26: ...s you to quickly and easily back up your operating system installed apps and data 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Create back...

Page 27: ...26 Recovery 4 Click Security and Maintenance in the bottom left of the page and click Recovery...

Page 28: ...Recovery 27 5 Select Create a recovery drive to open the Recovery Drive window 6 Make sure Back up system files to the recovery drive is selected and click Next...

Page 29: ...e PC to detect the USB drive then click Next 8 Everything on the drive will be deleted Click Create to continue 9 You will be shown the backup progress on the screen 10 Follow the process until it com...

Page 30: ...s 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get started to open the Recovery window Important Write a unique descriptive label on the backup such as W...

Page 31: ...our personal files Click Next to continue Important If you have apps installed on your PC they will be removed If you d like not to restore apps and setting that came with your PC go to Change setting...

Page 32: ...eset progress on the screen The screen will turn off during the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7...

Page 33: ...32 Recovery 2 Select the Restore tab and click Get Started to open the Recovery window...

Page 34: ...ed to Choose an option Select Remove everything to reset your PC back to its factory default 4 Click Change settings to choose restore settings Data erasure and Data drives which best fit your needs T...

Page 35: ...8 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 9 Follow the process until it completes 10 When your PC has completed the rese...

Page 36: ...er is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only...

Page 37: ...icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth setting...

Page 38: ...ea network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself Y...

Page 39: ...name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 Y...

Page 40: ...Connecting to the Internet 39 4 Once you select a wireless network select Connect 5 If required enter the network s password...

Page 41: ...port on your router refer to the image below Then you ll be ready to get online Connecting to a cellular network If your computer has a SIM slot you can connect to the internet using a cellular phone...

Page 42: ...to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the L...

Page 43: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Page 44: ...uthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you mu...

Page 45: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Page 46: ...ayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on bo...

Page 47: ...rtup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce...

Page 48: ...Power management 47 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes...

Page 49: ...nect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully...

Page 50: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...

Page 51: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...

Page 52: ...xternal monitor and other external devices 7 Disconnect the Kensington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example...

Page 53: ...putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to y...

Page 54: ...in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is...

Page 55: ...apter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your compu...

Page 56: ...elers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When travelin...

Page 57: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Page 58: ...to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 2 Gen 1 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the...

Page 59: ...olution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to...

Page 60: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 61: ...estion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact inf...

Page 62: ...s being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system...

Page 63: ...the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my...

Page 64: ...the ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you cal...

Page 65: ...Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down Can I...

Page 66: ...to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen...

Page 67: ...mputer can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 S...

Page 68: ...lect More Pin to taskbar How do I install apps You will need to have a Microsoft ID to purchase and download apps from Microsoft Store I can t find apps like Notepad and Paint Where are they Move your...

Page 69: ...crosoft account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account instead and follow the onscreen instructions How do I ch...

Page 70: ...be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order togeth...

Page 71: ...O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dea...

Page 72: ...t Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about the...

Page 73: ...s fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected t...

Page 74: ...Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an inter...

Page 75: ...er Microsoft Edge provides an easy and secure web browsing experience As soon as you have your internet access installed and you are connected from the Start Menu click the Microsoft Edge tile or the...

Page 76: ...ometimes with little action on the user s part Immediately after a software manufacturer announces an update hackers are ready with malware that can breach holes in the software that would have been p...

Page 77: ...hey ve got into a device and what to do if you re ever infected Ransomware A form of malware that will encrypt personal data files on your computer and attached devices Encryption converts files into...

Page 78: ...a virus is just one type of malicious threat A virus is classified as a self replicating piece of malicious code that travels by inserting itself into files or programs What to do if you re infected T...

Page 79: ...uppercase and lowercase letters symbols and numbers Don t click on random links or open unsolicited messages and attachments particularly from people you don t know Don t access any personal informat...

Page 80: ...ver do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and anti spyware soft...

Page 81: ...m dokumentu stoga nismo odgovorni za eventualne gre ke propuste ili neta nosti koje se mogu na i unutar njega Tehnoteka ne odgovara za tetu nanesenu korisnicima pri upotrebi neta nih podataka Ukoliko...

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