Troubleshooting
8-1
C h a p t e r 8
Troubleshooting
This chapter tells how to deal with common system problems. Read it
before calling a technician if a problem occurs. Solutions to more serious
problems require opening up the system. Do not attempt to open the
system by yourself. Contact your dealer or an authorized service center for
assistance.
8.1
Q & A
Q & A lists possible situations that may arise during the use of your
notebook, and gives easy answers and solutions to these questions.
Q:
I prefer using an external keyboard and mouse, but both have
PS/2 connectors and there is only one PS/2 port on the notebook.
How do I connect them to the notebook at the same time?
A:
To connect two PS/2-type devices to the notebook, you need to use a
PS/2 Y-bridge connector. See section 4.7.2 for details.
Q:
I opened the display and pressed the power switch but the
notebook does not start or boot-up.
A:
Look at the status indicator on the display panel.
If the indicator is not lit, no power is being applied to the notebook.
Check the following:
•
If you are running on battery power, it may be low and unable to
power the notebook. Connect the AC adapter to recharge the
battery pack.
Summary of Contents for Extensa 355
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