Frequently-Asked Questions
Chapter 6 Troubleshooting
101
The keyboard does not respond.
Try attaching an external keyboard to the PS/2 connector
on the computer’s rear. If it works, contact your dealer or
an authorized service center as the internal keyboard cable
may be loose.
The serial mouse does not work.
Check the following:
❑
Make sure that the serial cable is plugged securely into
the serial port.
❑
During POST, press
F2
to access the Setup Utility. Go
to the Advanced screen and verify that the serial port is
enabled. See “Advanced” on page 89 for details.
I prefer using an external keyboard and mouse, but both
have PS/2 connectors and there is only one PS/2 port on the
computer.
To connect two PS/2-type devices to the computer, you
need to use a PS/2 Y-bridge connector. See “PS/2 Y-Bridge
Cable” on page 56 for details.
The printer does not work.
Check the following:
❑
Make sure that the printer is connected to a power
outlet and it is turned on.
❑
Make sure the printer cable is connected securely to the
computer’s parallel port and the corresponding port on
the printer.
❑
During POST, press
F2
to access the Setup Utility. Go
to the Advanced screen and verify that the parallel port
is enabled. See “Advanced” on page 89 for details.
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Summary of Contents for Extensa 710
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Page 12: ...xii ...
Page 22: ...2 User s Guide Securing your Computer 29 Security Notch 29 Passwords 29 ...
Page 40: ...Storage 20 User s Guide 4 Insert a module into the media bay until it clicks in place ...
Page 126: ...106 User s Guide ...
Page 136: ...116 User s Guide ...