Acer NITRO, User Manual

Page 1: ... 1 NITRODESKTOPCOMPUTER USER SMANUAL ...

Page 2: ...ains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be supported depending on the Operating System version Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for ...

Page 3: ...s 18 BIOS utility 20 Boot sequence 20 Setting passwords 20 Power management 21 Saving power 21 Ports and connectors 23 USB 3 2 Gen 1 information 23 USB 3 2 Gen 2 information 24 Rear panel audio ports 24 Universal Serial Bus USB 25 USB Type C port 26 HDMI 27 SD card reader 28 Video and audio connectors 29 Connecting a monitor 29 Headphones and microphone 29 Frequently asked questions 31 Requesting ...

Page 4: ...is section you will find Useful information on caring for your computer and your health How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Acer s bundled software ...

Page 5: ...ted to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers and Manuals and search for your model by pasting in or manually entering the serial number SNID or product model 3 From this page you can also download and install the Acer identification utility that will automatically detect your com...

Page 6: ... adapter to power your device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0º C 32º F or above 50º C 122º F Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture Do not spill water or any liquid on the computer Do not subject the computer to heavy shock ...

Page 7: ...plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist clot...

Page 8: ...ent allows you to quickly and easily back up your files and restore them if the originals are lost damaged or deleted 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Create backup to open the Backup window 3 Plug in the USB drive or a portable external hard drive and click to add a drive Select the USB drive from the drop down list 4 Click...

Page 9: ...ting system installed apps and data 1 From Start select Care Center then Recovery Management 2 Select the Backup tab and click Get started for Create backup to open the Backup window 3 Click Go to Backup and Restore Windows 7 4 Click Security and Maintenance in the bottom left of the page and click Recovery 5 Select Create a recovery drive to open the Recovery Drive window 6 Make sure Back up syst...

Page 10: ... refresh your PC and reinstall your operating system without removing your personal files Click Next to continue Important Write a unique descriptive label on the backup such as Windows Recovery Backup Make sure you keep the backup in a safe place that you will remember Note Since the recovery backup requires at least 8 GB of storage after formatting it is recommended to use a USB drive with a cap...

Page 11: ...erything 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get Started to open the Recovery window 3 Click Get started to Choose an option Select Remove everything to reset your PC back to its factory default 4 Click Change settings to choose restore settings Data erasure and Data drives which best fit your needs Then click Confirm to continue 5 Make sure ...

Page 12: ...12 Recovery 10 When your PC has completed the reset process Windows will use factory default settings ...

Page 13: ...nternet service The ISP will install a small box a router or modem that will allow you to connect to the internet Connecting to a wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your interne...

Page 14: ... wish to use 4 Once you select a wireless network select Connect 5 If required enter the network s password Connecting with a cable Built in network feature If your computer has a network port plug one end of a network cable into the network port on your computer and the other end into a port on your router refer to the image below Then you ll be ready to get online Note Please refer to your ISP o...

Page 15: ...ter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them Bluetooth on your computer is disabled by default To enable your computer s Bluetooth adapter do...

Page 16: ... icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth settings Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardco...

Page 17: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords ...

Page 18: ...s password with password checkpoints on boot up and resume from Hibernation if available for maximum security Password on Boot secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Entering passwords When a password is set a password prompt appears in the center of the displ...

Page 19: ...ter to use the computer If you enter the password incorrectly a warning message appears Try again and press Enter Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again ...

Page 20: ...layed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed on the top of the screen Find Set Supervisor Password and enter a password to enable this feature Once you have entered a ...

Page 21: ...p to start quickly but also uses a small amount of power to check for signals to start If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Press the Windows key or select the Windows Start button then select Settings System Power sleep 2 Select Additional power settings 3 Select Choose what the power buttons do 4 Select Change settings that a...

Page 22: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors ...

Page 23: ...3 2 Gen 1 certified devices Note The ports and connectors listed below may not be available on all models Icon Item Icon Item Power button Serial port Microphone jack Line in jack Speaker or headphone jack Audio combo jack USB port HDMI port External display VGA connector DC in jack RJ 45 Ethernet connector DP DisplayPort Line out speaker out jack DVI DVI port Recovery button USB port with power o...

Page 24: ...arlier devices For optimal performance use 3 2 Gen 2 certified devices Defined by the 3 2 Gen 2 specification SuperSpeed USB Rear panel audio ports The table below indicates the functions of the audio jacks on the rear panel if available Icon color Headset Stereo Quadrophoni c 5 1 channel Blue Rear Rear Green Headset Front Front Front Blue Mic in Mic in Mic in Center woofer ...

Page 25: ... to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 2 Gen 1 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 2 Gen 1 ports have a blue tongue For best performance USB 3 2 Gen 1 devices should always be plugged into USB 3 2 Gen 1 ports Consult your device s documentation to see which standa...

Page 26: ... USB Type C ports support up to USB 3 2 SuperSpeed USB 10 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such as Thunderbolt video support Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop u...

Page 27: ...y compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality ...

Page 28: ...s depends on the contents of the card and ask you if you wish to use a program to access the contents of the card SD SDHCandSDXCcards Different types of SD cards cover different capacities while using the same overall design SD cards contain up to 4 GB SDHC cards contain up to 32 GB and SDXC cards can contain up to 2048 GB 2 TB Your computer provides an SDHC or SDXC compatible card reader Importan...

Page 29: ...solution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers connecting an audio device to the headphone port disables the built in speakers Use the microphone port ...

Page 30: ...uestion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information ...

Page 31: ... adapter is properly plugged into the computer and to the power outlet If power is being supplied to the computer check the following Is a disc in the optical drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB drive or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothingappearsonthescreen The computer s ...

Page 32: ...dphones earphones or external speakers are connected to the headphone jack on the computer the internal speakers automatically turn off Iwanttoejecttheopticaldrivetraywithoutturningonthepower There is a mechanical eject hole on the optical drive Insert the tip of a pen or straightened out paperclip into the hole and push to eject the tray Thekeyboarddoesnotrespond Try attaching an external keyboar...

Page 33: ...ilable when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps Note If your system is the multilingual version t...

Page 34: ...34 Frequently asked questions You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase ...

Page 35: ...Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Start button Shut down or sign out Shut down CanIturnoffnotifications You can turn off notifications so that you can leave your computer running but not be disturbed by notifications Press the Windows key or select the Windows Start button and select S...

Page 36: ...ct Slideshow 3 Select Add a folder and open the folder you wish to use your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs HowdoImovetiles Select a tile and drag it to the place on Start that you want i...

Page 37: ... can act as an alarm clock Type Alarms to search for the Alarms Clock app 1 Select an alarm from the list or select the in the lower right corner to create a new alarm 2 Enter the Alarm name 3 Set the time by choosing the hour and minute 4 Choose which days the alarm should go off 5 Select the sound notification 6 Select the snooze time 7 Select the Save icon in the bottom right hand corner to sav...

Page 38: ...earethey Move your cursor to the lower left hand corner of the screen and click search box Type the name of the app you would like to open Alternatively open all apps list and scroll to Windows Accessories to see the list of legacy programs What is a Microsoft ID account A Microsoft account is an email address and password that you use to sign in to Windows You can use any email address but it is ...

Page 39: ...ton Settings Accounts Sign in with a Microsoft account instead and follow the onscreen instructions How do I check for Windows updates Press the Windows key or select the Windows Start button Settings Update Security Windows Update Select Advanced options to configure the settings Where can I get more information For more information please visit the following pages Windows 10 information www micr...

Page 40: ...Error messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum ...

Page 41: ...r dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press F2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error m...

Page 42: ...ion tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the inte...

Page 43: ...provides very fast and reliable internet connection As the connection is always on it is generally charged at fixed monthly rates Cable A cable connection provides fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the internet Network connections A L...

Page 44: ...ll cables through walls and ceilings ComponentsofawirelessLAN To set up your Wireless network at home you need to have the following Accesspoint router Access points routers are two way transceivers that broadcast data into the surrounding environment Access points act as a mediator between wired and wireless network Most routers have a built in DSL modem that will allow you access to a high speed...

Page 45: ...ur internet experience to a new level Acerwebsite To get you started why not visit our website www acer com Acer is dedicated to provide you with on going personalized support Check out our Support section to get help tailored to your needs www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Internet security software...

Page 46: ...e manufacturer announces an update hackers are ready with malware that can breach holes in the software that would have been patched if the update was installed How to stay safe Perform any and all software updates as soon as they are available Keepalookoutforfakeorphishingemails Beware of emails that appear to be from a friend or business colleague that you know but seem a little odd Maybe they d...

Page 47: ...te information to them directly Here are a few of the types of malware they like to deploy once they ve got into a device and what to do if you re ever infected Ransomware A form of malware that will encrypt personal data files on your computer and attached devices Encryption converts files into another format that can only be opened with a specific decryption key Once the ransomware installs itse...

Page 48: ...are notoriously quiet Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot If you have a bot use internet security software like Norton Security to scan all of your devices Viruses Malware Virus is the commonplace word for all malicious software programs for years now however a virus is just one type ...

Page 49: ...a virtual private network VPN to ensure your privacy and anonymity are protected when you use public Wi Fi VPN services can encrypt all the data that you send and receive while using a public Wi Fi hotspot securing your information from hackers and other users of the same connection Formoretipsonhowtostaysafe Good security habits can reduce your exposure to online crime By adopting a few basic beh...

Page 50: ...tect your computer against new viruses and attacks HowdoIknowwhenmycomputerisatrisk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to ...

Page 51: ...er the region code DVDs are available for 6 regions Region code Country or region 1 USA Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan South Korea 4 Latin America Australia New Zealand 5 Former USSR parts of Africa India 6 People s Republic of China Note To change the region code insert a DVD movie of a different region into the DVD drive Once your DVD drive is set to a reg...