Online Support Information
9-3
Online Support Information
Introduction
0
This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's Notebook,
Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
Spare parts lists
TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Traveller’s Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax
and email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate to
direct any suggestions or comments to us.
SG_PICASSO.book Page 3 Thursday, March 10, 2011 8:08 AM
Summary of Contents for Picasso
Page 1: ...Picasso SERVICE GUIDE ...
Page 9: ...CHAPTER 1 Hardware Specifications ...
Page 11: ...1 3 Card Reader 1 27 System LED Indicator 1 27 System DMA Specification 1 28 ...
Page 12: ...1 4 ...
Page 39: ...CHAPTER 2 System Utilities ...
Page 40: ...2 2 Introduction 2 3 ...
Page 41: ...System Utilities 2 3 System Utilities Introduction 0 ...
Page 42: ...2 4 System Utilities ...
Page 43: ...CHAPTER 3 Maintenance Procedures ...
Page 87: ...Machine Maintenance Procedures 3 45 ID Size Quantity Screw Type A M2 0x4 0 Ni 2 ...
Page 99: ...CHAPTER 4 Troubleshooting ...
Page 118: ...4 20 Troubleshooting ...
Page 119: ...CHAPTER 5 Jumper and Connector Locations ...
Page 120: ...5 2 Mainboard 5 3 ...
Page 123: ...CHAPTER 6 Field Replaceable Unit List ...
Page 124: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 8 Screw List 6 12 ...
Page 135: ...CHAPTER 7 Model Definition and Configuration ...
Page 136: ...7 2 A500 7 3 A501 7 12 ...
Page 160: ...7 26 Model Definition and Configuration ...
Page 161: ...CHAPTER 8 Test Compatible Components ...
Page 162: ...8 2 Android OS Environment Test 8 4 ICONIA Tablet A500 501 8 4 ...
Page 166: ...8 6 Test Compatible Components ...
Page 167: ...CHAPTER 9 Online Support Information ...
Page 168: ...9 2 Introduction 9 3 ...
Page 170: ...9 4 Online Support Information ...