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Frequently asked questions - 83

If you still encounter problems after going through the 
corrective measures, please contact your dealer or an 
authorized service center for assistance.

Hard disk 0 
extended type 
error

Contact your dealer or an authorized 
service center.

I/O parity error

Contact your dealer or an authorized 
service center.

Keyboard error or 
no keyboard 
connected

Contact your dealer or an authorized 
service center.

Keyboard 
interface error

Contact your dealer or an authorized 
service center.

Memory size 
mismatch

Press <

F2

> (during POST) to enter the 

BIOS utility, then press 

Exit 

in the BIOS 

utility to reboot.

Error messages

Corrective action

Summary of Contents for Predator 17 X

Page 1: ...1 User s Manual...

Page 2: ...er BYOC website www acer com byoc start Model number ___________________________________________ Serial number ___________________________________________ Date of purchase ____________________________...

Page 3: ...datorSense main screen 39 Assign an action to a hotkey 40 Create a new profile 41 Record a macro 42 Adjust the keyboard backlight 44 PredatorSense settings 45 Overclocking 46 Overclocking options 47 F...

Page 4: ...78 Where are my apps 79 What is a Microsoft ID account 80 How do I check for Windows updates 80 Where can I get more information 81 Troubleshooting 82 Troubleshooting tips 82 Error messages 82 Intern...

Page 5: ...a recovery expansion options and troubleshooting There are two ways to download the User s Manual You must first be connected to the internet 1 Open Acer Care Center from the desktop and select My Sys...

Page 6: ...Windows Start button select Power Sleep Right click the Windows Start button Shut down or sign out Sleep Taking care of your computer Your computer will serve you well if you take care of it Do not e...

Page 7: ...hen unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using...

Page 8: ...up Guide let us show you around your new Acer computer Screen view Icon Item Description 1 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 2 Mi...

Page 9: ...ing The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode Power indicator Indicates the computer s power status Hard drive indicator Indicates when the...

Page 10: ...Touchpad Touch sensitive pointing device 5 Click buttons left and right The left and right buttons function like the left and right mouse buttons 6 Touchpad Windows key toggle button Turns the built...

Page 11: ...r recording audio Headset speaker jack Connects to audio devices e g speakers headphones 4 SD card reader Accepts one Secure Digital SD or SDHC card Only one card can operate at a time Information on...

Page 12: ...definition digital video connections 4 External display DisplayPort port Connects to a display device using the high definition DisplayPort interface 5 Ethernet RJ 45 port Connects to an Ethernet 10...

Page 13: ...ses the computer s main storage Memory compartment Houses the computer s memory Note To ensure maximum reliability and performance only use memory modules purchased from an authorized Predator reselle...

Page 14: ...14 Your Acer notebook tour 6 Acer DustDefender Reduces dust accumulation enabling the components to stay cool perform better and last longer Icon Item Description...

Page 15: ...in the hotkey combination Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys func...

Page 16: ...off Fn F9 Keyboard backlight Turns the keyboard backlight on and off Fn F12 Scr Lk Turns the scroll lock feature on or off Fn Brightness up Increases the screen brightness Fn Brightness down Decreases...

Page 17: ...escription Windows key Pressed alone it returns to the Start screen or to return to the last open app It can also be used with other keys for special functions please check Windows Help Application ke...

Page 18: ...gestures may not be supported by the specific application or program you are using Touchpad gestures Single finger slide Slide a finger across the touchpad to move the cursor Single finger press or t...

Page 19: ...ghtly tap the touchpad with three fingers to open Cortana if your computer supports Cortana or open the Action Center if your computer does not support Cortana Three finger swipe Swipe across the touc...

Page 20: ...he lower right hand corner of the screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Mouse touchpad 4 Now you can adjust the settings to suit yo...

Page 21: ...Using the Precision Touchpad 21 moving if you accidentally tap the touchpad with your palm while working Scroll down to see more settings...

Page 22: ...t backup Backup allows you to quickly and easily back up your operating system installed apps and data 1 From Start select All apps then Acer Select Acer Recovery Management in the list of Acer apps N...

Page 23: ...overy 23 2 Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window 3 Make sure Backup system files to the recovery drive is selected and click N...

Page 24: ...ckup progress on the screen 7 Follow the process until it completes 8 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this informati...

Page 25: ...t of Acer apps 2 Select the Backup tab and click Get started for Backup wireless and LAN drivers Choose a folder to save your drivers and select OK Restoring your computer Recovery Management allows y...

Page 26: ...ick Get started to Choose an option 3 Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files Click Next to continue Important If you have apps...

Page 27: ...turn off during the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7 Follow the process until it completes 8 Whe...

Page 28: ...o reset your PC back to its factory default This process will reinstall your operating system and remove all of your personal files apps and settings 4 Select Just remove my files if you are keeping y...

Page 29: ...ring the reset process 7 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 8 Follow the process until it completes 9 When your PC h...

Page 30: ...g Bluetooth The Bluetooth adapter must be enabled on both devices For your computer this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB por...

Page 31: ...1 Press the Windows key or select the Windows Start button Settings Devices Bluetooth and click the toggle under Bluetooth to enable disable it 2 Your computer will automatically start searching for d...

Page 32: ...and corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to settings to enter the Bluetooth settings Note Some devices using...

Page 33: ...nstall a small box a router or modem that will allow you to connect to the internet Connecting to a wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area networ...

Page 34: ...e follow the steps below 1 Ensure you have a wireless router access point and current internet connection through the ISP of your choice Make a note of the wireless network s name and password if nece...

Page 35: ...Connecting to the Internet 35 4 Select Network internet 5 You will see a list of available wireless networks Select the one you wish to use...

Page 36: ...ct a wireless network select Connect 7 If required enter the network s password Connecting with a cable Built in network feature Plug one end of a network cable into the network port on your computer...

Page 37: ...ular network If your computer has a SIM slot you can connect to the internet using a cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provid...

Page 38: ...fferent modes to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emiss...

Page 39: ...em to specific profiles and or programmable keys You can also use PredatorSense to turn the keyboard backlight on or off for specific zones The PredatorSense main screen The main screen gives you a on...

Page 40: ...Sense Assign an action to a hotkey Click Edit to launch the Profile management page open the Key assignment tab Click Edit next to the preferred hotkey and select an action for that hotkey to perform...

Page 41: ...Key assignment tab Click the icon beneath the Hotkey profiles list to add a new profile The new profile will be named Profile Double click the name to enter a new name for the profile Click the arrow...

Page 42: ...or the physical P key will assume when that group is active Record a macro Click Edit to launch the Profile management page open the Macro tab Click the Menu bar to show a list of available macros the...

Page 43: ...rSense 43 You will be asked to enter a name for the new macro Click OK then click Start recording The macro recorder will record your keystrokes When you have finished click Stop recording to save the...

Page 44: ...t The keyboard backlight is divided into four zones which you can turn on or off independently Click Edit to launch the Profile management page open the Lighting tab Click the slider under each zone t...

Page 45: ...for your Predator system You can force the system to always use discrete graphics use the fan at full speed or disable sticky keys The Multimedia Mode Settings buttons at the bottom of the screen aut...

Page 46: ...ns are automatically disabled when the AC adapter is not connected If the AC adapter is disconnected or if the remaining battery life is lower than 30 while the computer is overclocked the PredatorSen...

Page 47: ...s to ensure maximum performance and system quality The speeds listed may vary depending on the power output of the CPU and GPU Warning This system is designed to support overclocking for both CPU and...

Page 48: ...re maximum performance and system quality The speeds listed may vary depending on the power output of the CPU and GPU Warning This system is designed to support overclocking for both CPU and GPU or fo...

Page 49: ...urn the key to secure the lock Some keyless models are also available Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels...

Page 50: ...ess Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password i...

Page 51: ...yed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the left of the screen Setting passwords To set a password on bo...

Page 52: ...wer Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If...

Page 53: ...Power management 53 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes...

Page 54: ...r failure Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a con...

Page 55: ...e Frequent use the more you use the battery the faster it will reach the end of its effective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery lif...

Page 56: ...rse of action depends on your situation Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted a...

Page 57: ...eyboard pointing device printer external monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within s...

Page 58: ...AC adapter with you to plug in your computer in the meeting room If the meeting room does not have an electrical outlet reduce the drain on the battery by putting the computer in Sleep mode Press the...

Page 59: ...h you leave the computer in the trunk of the car to avoid exposing the computer to excessive heat Changes in temperature and humidity can cause condensation Allow the computer to return to room temper...

Page 60: ...Prepare the computer as if you were taking it home Make sure that the battery in the computer is charged Airport security may require you to turn on your computer when carrying it into the gate area W...

Page 61: ...riate for your destination s Additional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials International Travelers Warranty pass...

Page 62: ...e with the local AC voltage Do not use converter kits sold for appliances to power the computer If you are using the modem check if the modem and connector are compatible with the telecommunications s...

Page 63: ...port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the...

Page 64: ...on Show hidden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardwa...

Page 65: ...nd plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that the current resolution a...

Page 66: ...ging in an external microphone disables the built in microphone Note Some computers have a single combo port that allows you to use single pin headsets with a built in microphone These headsets are mo...

Page 67: ...hones or other devices through a USB port Some USB 3 0 ports support charging devices when the computer is in Hibernate Note Two USB standards are currently available on Acer computers USB 2 0 High sp...

Page 68: ...ces to a single USB port Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop using...

Page 69: ...nd power on USB C devices The Type C port is reversable connectors may be inserted with either side up Displays Up to two 4K displays with can be connected to a single Thunderbolt 3 port If an adapter...

Page 70: ...SB storage device you should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop using the device before removing it Failure to do this may...

Page 71: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 72: ...rly plugged into the computer and to the power outlet If it is lit check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press...

Page 73: ...f it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The printer does not work Make sure that the printer is connected to a power outlet and that...

Page 74: ...list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our su...

Page 75: ...ter write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name Address Telephone number Machine and model t...

Page 76: ...select the Windows Start button and select All apps to show a list of installed apps on the computer How do I turn off my computer Press the Windows key or select the Windows Start button and select...

Page 77: ...do I set up the lock screen slideshow 1 Press the Windows key or select the Windows Start button and select Settings Personalization 2 Under Background select Slideshow 3 Select Add a folder and open...

Page 78: ...our cursor to the lower left hand corner of the screen and type Control Panel in the text box to display the results select Control Panel Adjust screen resolution Alternatively you can also right clic...

Page 79: ...f you re in All apps and you want to make an app appear on Start right click an app and select Pin to Start How do I remove a tile from Start Right click a tile to select it and select Unpin from Star...

Page 80: ...use to communicate with friends and sign in to your favorite websites When you sign in to your PC with a Microsoft account you ll connect your PC to the people files and devices you care about Do I n...

Page 81: ...Frequently asked questions 81 Where can I get more information For more information please visit the following pages Windows 10 information go acer com windows tutorial Support FAQs support acer com...

Page 82: ...rror messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the e...

Page 83: ...dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center...

Page 84: ...owledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the internet You should resea...

Page 85: ...is sometimes unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable internet connection As the connection is always on it is ge...

Page 86: ...ires Setting up a wireless network is easy and allows you to share files peripheral devices and an internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you a...

Page 87: ...em router with the subscription to their services Read carefully the documentation supplied with your Access point router for detailed setup instructions Network cable RJ45 A network cable also called...

Page 88: ...e Internet Explorer tile or the icon located on the desktop and take your internet experience to a new level Acer website To get you started why not visit our website www acer com Acer is dedicated to...

Page 89: ...worms or spam can infect your computer in various ways using up resources or clogging up a network What is spyware Spyware refers to generally unwanted programs that are downloaded onto your computer...

Page 90: ...computer is monitored programs that attempt to receive information without your permission are detected and the firewall will display an alert You can then decide if you will allow the connection if t...

Page 91: ...h security software Several types of security software are necessary for basic online security Security software essentials include firewall and antivirus programs A firewall is usually your computer...

Page 92: ...e easily guessed is the first step toward keeping passwords secure and out of the wrong hands Strong passwords have eight characters or more and use a combination of letters numbers and symbols e g Av...

Page 93: ...less you specifically asked for the email to be sent to you If you get an email asking you to click on a link to perform an action such as resetting your password and you didn t ask to reset your pass...

Page 94: ...he old saying there s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and conte...

Page 95: ...y tools Windows provides a variety of protection applications Windows Updates If you have an active internet connection Windows can check for important updates for your computer and install them autom...

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