70 - Frequently asked questions
• The computer may be in Sleep or Hibernate mode (if there
is a power LED, it will flash). Press and release the power
button to resume.
No audio is heard from the computer.
Check the following:
• The volume may be muted. Look at the volume control
(speaker) icon in the taskbar. If it is crossed-out, click the
icon and drag the slider to the right to increase the volume.
• The volume level may be too low. Check the volume from
the volume control (speaker) icon in the taskbar. You can
also use the volume control hotkeys to adjust the volume.
• If headphones, earphones or external speakers are
connected to the headphone jack on the computer, the
internal speakers automatically turn off.
The keyboard does not respond.
Try attaching an external keyboard to a USB port on the
computer. If it works, contact your dealer or an authorized
service center as the internal keyboard cable may be loose.
The printer does not work.
• Make sure that the printer is connected to a power outlet
and that it is turned on.
• Make sure that the printer cable is connected securely to a
USB port and the corresponding port on the printer.
I want to restore my computer to its original settings.
This recovery process helps you restore the C: drive with the
original software content that is installed when you
purchased
your computer.
Note
If your system is the multilingual version, the operating system
and language you choose when you first turn on the system will be
the only option for future recovery operations.
