Acer TravelMate 3000, Service Manual

Page 1: ...Acer TravelMate 3000 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 3000 service guide Date Chapter Updates 2005 3 16 First Released Version ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...the main unit 53 LCD module disassembly 56 HDD Disassembly and Reassembly 58 Chapter 4 Troubleshooting 59 System Check Procedures 60 Power On Self Test POST Error Message 63 Index of Error Messages 64 Phoenix BIOS Beep Codes 66 Index of Symptom to FRU Error Message 70 Intermittent Problems 74 Undetermined Problems 75 Chapter 5 Jumper and Connector Locations 75 Top View 75 Bottom View 76 Clear CMOS...

Page 7: ...e T Support DVMT 3 0 T Video DVD PC VCD support T Max memory allocation support base on total system memory T 1 MB or 8 MB of pre allocated memory supported T Dual Independent display pipes Multimedia T Internal speakers x2 T Internal Microphone x1 T External Microphone Line in jack T External Headphone SPDIF jack T HD audio interface T Multi stream DirectSound and DirectSound 3D acceleration T S ...

Page 8: ...upport I O Ports T Modem RJ 11 port T One RJ 45 jack for LAN Ethernet 10 100 1000 Base T T One external display VGA port T One Microphone line in port T One Headphone speaker line out port Support SPDIF T One Infrared FIR port T One IEEE 1394 port T Three USB 2 0 ports T One 4 in 1 card reader MS MS Pro MMC SD T Acer ezDock4 support T DC in jack for AC adaptor Security T Kensington lock slot T BIO...

Page 9: ...Chapter 1 3 System Block Diagram ...

Page 10: ...4 Chapter 1 Board Layout Top View Bottom View ...

Page 11: ... CN7 Touchpad board CN8 Bluetooth module CN9 MDC modem CN10 PC card CN11 Internal speaker CN12 Internal MIC CN13 RJ11 RJ45 CN14 CRT CN15 USB CN16 USB CN17 EZ4 CN18 Mini PCI slot CN19 RTC battery CN20 DDR2 slot CN21 Audio board CN22 Card reader CN23 Fan CN24 USB CN25 1394 PJ2 DC board PJ3 Battery ...

Page 12: ...d programs 3 Status indicators Light Emitting Diodes LEDs that turn on and off to show the status of the computer s functions and components 4 Palmrest Comfortable support area for your hands when you use the computer 5 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Touchpad Touch sen...

Page 13: ...Chapter 1 7 8 Keyboard Inputs data into your computer 9 Power button Turns the computer on and off ...

Page 14: ...ns Manufacturing option 3 Wireless communication Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications Manufacturing option 4 Power indicator Lights when the computer is on 5 Battery indicator Lights when the battery is being charged 6 Speaker Line Out Headphone jack COnnects to audio line out devices e g speakers headphones 7 Microphone INternal mi...

Page 15: ...isplay device e g external monitor LCD projector 2 Network LAN Jack Connects to an Ethernet 10 100 1000 based network 3 RJ 11 Modem jack Connects to a phone line 4 Two USB 2 0 ports Connect to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera Item Description Item Description ...

Page 16: ...time 3 N A PC Card slot eject button Ejects the PC Card from the slot 4 One USB2 0 port Connect to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 5 IEEE 1394 port Connects to IEEE 1394 devices 6 N A Ventilation Slots Enable the computer to stay cool 7 Security keylock Connects to a Kensington compatible computer security lock Item Description Item Description Note Item Description N...

Page 17: ...er 1 11 Rear Panel Icon Item Description 1 Power jack Connectos to an AC adaptor 2 N A Battery Nay Houses the computer s battery pack 3 124 pin Acer ezDock connector Connects to Acer ezDock Item Description ...

Page 18: ...the battery in place 3 N A cooling fan Helps keep th ecomputer cool Note Do not cover or obstruct the opening of the fan 4 N A Ventilation slots Enable the computer to stay cool 5 N A Memory compartment Houses the computer s main memory 6 N A Battery release latch Unlatches the battery to remove the battery pack Item Description Note ...

Page 19: ...n Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated HDD Lights when the disc drive is active Bluetooth communications Indicates that optional Bluetooth is enabled Wireless communication Indicates status of wireless LAN communi cation Power indicator Lights when the computer is on Battery indicator Lights when the battery is being charged ...

Page 20: ...r In addition there are two launch keys at the front panel Even when the cover is closed you can easily access the features of Wireless and Bluetooth However the Wireless and Bluetooth keys cannot be set by users Launch Key Default application Email Email application Web browser Internet browser application Acer eManager application P User programmable Description Default application Bluetooth com...

Page 21: ... in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w and y respectively ...

Page 22: ...he keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Type numbers Use embedded keypad in the same way as the numeric keypad on a standard keyboard Type letters Hold Fn while pressing the key within the enbedded keypad Type the letters in a normal manner Desired action Num Lock on Num Lock off Fn ...

Page 23: ...so be used with other keys to provide a variety of function Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j Windows logo key M Undoes Minimize All R Displays the Run dialog box Application key This key has the same effect as clicking the right mouse button it opens the application s context menu Key Description Tab E F F1 M Shift M R Key Description Tab ...

Page 24: ...ng key Fn F3 Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering key Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any k...

Page 25: ...olume up Increases the speaker volume Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Hot Key Icon Function Description ...

Page 26: ...3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 Locate the Euro symbol on your keyboard 2 Open a text editor or word processor 3 Hold Alt Gr and press the Euro symbol...

Page 27: ...ge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 3 button top bottom left and right to scroll Function Left Button 1 Right Button 4 Scroll Button 3 Main Touchpad 2 Execute Click twice quickly Tap twice at the same speed as double clicking the mous...

Page 28: ...n The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the button in the desired direction up down left right Function Left Button 1 Right Button 4 Scroll Button 3 Main Touchpad 2 ...

Page 29: ...CMCIA 3 0 compliant PC 99a and Mobile PC2001 compliant Simple Boot Flag 1 0 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size Advanced Transfer Cache 2048KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back Item Specification Memory controller Intel 915GM Memo...

Page 30: ...0MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset BroadCom BCM5788M Supports LAN protocol 10 100 1000Mbps LAN connector type RJ45 LAN connector location left panel Features Integrated 10 100 1000 BASE T transceiver Wake on LAN support compliant with...

Page 31: ...1A Capacity GB 40 60 80G 40 60 80G 40G 80 60G Bytes per sector 512 512 512 512 Logical heads 16 16 16 16 Logical sectors 63 63 63 63 Drive Format Logical cylinders 16383 16383 16383 16383 Physical read write heads 2 2 4 4 2 3 3 Disks 1 2 1 2 Spindle speed RPM 4200RPM 4200RPM 5400RPM 4200RPM Performance Specifications Buffer size 8MB 8MB 8MB 8MB Interface ATA ATAPI 6 ATA 2 ATA 3 ATA 4 ATA 5 ATA 6 A...

Page 32: ... s Ultra DMA mode2 Buffer Memory 2MB 2MB Interface Enhanced IDE ATAPI compatible Enhanced IDE ATAPI compatible Applicable disc format DVD DVD ROM DVD Video DVD Audio DVD R single multi border s Read only DVD R single multi session s DVD RW Read only DVD RW CD CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Karaoke CD Photo CD Enhance CD CD extra I Trax CD ...

Page 33: ... Ultra DMA mode2 Buffer Memory 2MB 2MB Interface ATAPI ATAPI Applicable disc format CD CD DA CD TEXT CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Form 2 CD I Ready Video CD MPEG 1 Karaoke CD Photo CD Enhance CD CD extra I Trax CD and UDF DVD DVD VIDEO DVD ROM DVD R 3 9GB 4 7GB DVD RW Ver1 1 DVD RAM DVD R DVD R DL DVD RW CD CD DA CD ROM CD R CD RW CD ROMXA photoCD Video CD CD EXTRA CD CD Text DVD DVD ...

Page 34: ... port 3 Location One on the right side two on the left side Serial port function control Enable Disable by BIOS Setup IEEE 1394 Port Item Specification Controller TI PC7411 Number of IEEE 1394 port 1 Location right panel Interface PCI Compatibility ACPI2 0 PCI Local Bus Specification V2 2 PC 98 99 and PC 2001 PCMCIA Port Item Specification PCMCIA controller TI PC7411 Supports card type PCMCIA 2 1 ...

Page 35: ...1 Keyboard vendor model name Standard keyboard Total number of keypads N A Windows logo key and Application key Yes Multi Language Yes Battery Item Specification Vendor model name Panasonic Battery Type Li ion Typical capacity 4700mAh Cell voltage 3700 mV Number of battery cell 6 Package configuration Pin 1 GND Pin 2 SDA Pin 3 SCL Pin 4 TH Pin 5 BAT Item Specification Vendor model name Sanyo Batte...

Page 36: ...50 Max 25 Typical 35 Max Normal Input Voltage of Power Supply 3 3V Typical 3 3V Typical 3 3V Typical Power Consumption watt 5 0 Typical 4 8 Typical 3 66 typ IL 6 0 Weight 305g w o Inverter 250g 305g Typical Physical Size mm 275 82 W x178 H x5 5 D Max 275 0 W x173 5 H x5 2 D Max 276 3 W x178 5 H x5 5 D Max Electrical Interface R G B Data 2Sync Signals Clock 4 pairs LVDS DSPTMG LVDS interface system...

Page 37: ...65W load 240Vac 65W load 100Vac 65W load 240Vac 65W load System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 Sleeping State CPU set ...

Page 38: ...of screen Press m to enter setup Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 2 00GHz CPU Speed System BIOS Version S2B21 VGA BIOS Version Alviso 3412 KBC Version Serial Number LXT123456705040104EF00 Asset Tag Number P...

Page 39: ... this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are...

Page 40: ...talled on Secondary IDE master If no hard disc drive or other devices are installed this field would display a blank line UUID This will be visible only when there is an internal LAN device present PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor 2 00GHz CPU Speed System BIOS Version S2B21 VGA BIOS Version Alviso 3412 KBC Version Serial Number ...

Page 41: ...ay year System Date System Memory This field reports the memory size of the system Memory size is fixed to 640KB Extended Memory This field reports the memory size of the extended memory in the system Extended Memory size Total memory size 2MB Video Memory Shows the VGA memory size The default value is set to 64MB PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help S...

Page 42: ...d on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Option Auto or Both Network Boot Allows user to enable disable the Network boot function Option Enabled or...

Page 43: ... Auto Enabled Disabled Parallel Port Enables disables or auto detects the parallel port Enabled Disabled Auto Mode Sets the operation mode of the parallel port ECP EPP Output only or Bi directional PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Infrared Port Configure serial port A using oprions Disabled No configuration Enabled User configuration Auto BIOS or O...

Page 44: ...elp Supervisor Password Is Clear User Password Is Clear HDD Master ID Enter Set Supervisor Password Password on Boot Disabled Supervisor Password controls accesses of the setup utility F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Set User Passord Enter Clear Set HDD Password Enter Exit Security HDD Password Is 19894343 ...

Page 45: ...he setting of the uer password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu nor change the value of parameters Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility fr...

Page 46: ...nd Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field...

Page 47: ...assword setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 48: ...ixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help Hard Drive and indicate device categories Use Enter to expand collapse Boot order is top down using only the top device in each category Use F6 and F5 to move highlighted item up and down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Network Boot Boot ...

Page 49: ...etup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 50: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 51: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 52: ...ct uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors NOTE There are several types of screws used to secure bottom case and upper case assembly The screws vary in length Please refer the picture below group the same type of screws together during service disassembling Please also remember the screw loc...

Page 53: ...ves you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order ...

Page 54: ...48 Chapter 3 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch 3 Remove the battery pack ...

Page 55: ... right side to pop out the memory and remove it 5 Press the latch on left and right side to pop out the other memory and remove it Removing the HDD 1 Remove the two screws that secure the HDD 2 Pull the HDD out and remove it from the main unit Removing the keyboard 1 Open the LCD panel 2 Release the two inner keyboard latches that secure the keyboard with flat screw driver 3 Release another two ou...

Page 56: ...50 Chapter 3 6 Remove the keyboard from the main unit ...

Page 57: ...he three screws that secure the left and right hinge cover 5 Pull the left hinge up and slide it out as show 6 Pull the right hinge cover up and slide it out as show 7 Disconnect the function key board FFC from the function key board 8 Remove the screw that secures the function key board 9 Remove the function key board from the left hinge cover 10 Pull the wireless antenna out 11 Detach the LCD mo...

Page 58: ...oth cable 2 Disconnect the Bluetooth cable from the mainboard 3 Remove the two screws that secure the Bluetooth module 4 Remove the Bluetooth module from the mainboard 5 Disconnect the Bluetooth cable from the Bluetooth module Removing the MDC module 1 Tear off the mylar on the MDC cable 2 Disconnec the MDC cable from the mainboard 3 Remove the MDC cable from the wire groove 4 Remove the two screw...

Page 59: ...the button and remove the dummy card from the PCMCIA card slot 2 Disconnect the speaker cable from the mainboard 3 Disconnect the microphone cable from the mainboard 4 Remove the four screws that secure tha mainboard 5 Detach the mainboard from the lower case 6 Remove the power board from the mainboard 7 Remove the three screws that secure the thermal following the order 1 2 3 8 Disconnect the fan...

Page 60: ...n the touchpad board FFC 11 Disconnect the touchpad board FFC from the touchpad board 12 Disconnect another FFC from the touchpad board 13 Remove the two screws that secure the touchpad board 14 Remove the touchpad board from the upper case 15 This completes the main unit disassembly ...

Page 61: ...ight 4 Pull the bezel a little bit forward that paralleled LCD cover and remove the LCD bezel 5 Pull the inverter board out 6 Disconnect the LVDS cable from the inverter board 7 Disconnect the LCD cable from the inverter board 8 Remove the inverter board 9 Remove the four screws that secure the LCD 10 Remove the LCD from the cover assembly 11 Tear off the tape on the wireless antenna cable 12 Remv...

Page 62: ... the left LCD bracket 15 Remove the left LCD bracket from the LCD 16 Remove the two screws that secure the right LCD bracket 17 Remove the right LCD bracket from the LCD 18 Turn the LCD back 19 Tear off the tape on theLCD cable 20 Disconnect the LCD cable from the LCD 21 This completes the LCD disassembly ...

Page 63: ... HDD holder on on side 2 Remove the two screws that secure the HDD holder on the other side 3 Lift up the HDD and remove it from the HDD holder 4 Place the HDD back to the HDD holder 5 Secure the HDD with two screws on one side 6 This complete the HDD module disassembly and reassembly ...

Page 64: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 60 POST does not complete No beep or error codes are indicated Power On ...

Page 65: ...eyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard ...

Page 66: ... Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Battery Pack on page 61 ...

Page 67: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Page 68: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 74 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 69: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC battery Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk a...

Page 70: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 60 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 71: ...cksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1...

Page 72: ...i Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocess...

Page 73: ...ives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B1h Inform RomPilot about the end of POST B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B7h Initialize ACPI BIOS B9h Prepare Bo...

Page 74: ...Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memor...

Page 75: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 76: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 77: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 78: ...ns see Undetermined Problems on page 74 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 79: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 80: ...the failure is operating correctly See Power System Check on page 60 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 81: ...Chapter 5 75 Top View Jumper and Connector Locations Chapter 5 ...

Page 82: ...76 Chapter 5 Bottom View ...

Page 83: ... CN7 Touchpad board CN8 Bluetooth module CN9 MDC modem CN10 PC card CN11 Internal speaker CN12 Internal MIC CN13 RJ11 RJ45 CN14 CRT CN15 USB CN16 USB CN17 EZ4 CN18 Mini PCI slot CN19 RTC battery CN20 DDR2 slot CN21 Audio board CN22 Card reader CN23 Fan CN24 USB CN25 1394 PJ2 DC board PJ3 Battery ...

Page 84: ... Chapter 5 Clear CMOS Procedure 1 Disassemble the base chassis 2 Remove CMOS battery CN19 on the bottom of MB 3 Discharge Capacitor C403 on the bottom of MB 4 Please refer to following image for location ...

Page 85: ...hange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts ...

Page 86: ...n Q ty 1 Base assy 1 2 Top cover assy 1 3 RAM door assy 1 4 Thermal module SOL FOX assy 1 5 PCMCIA Dummy card 1 6 AU 12 1 LCD W ANT STNB S 1 7 HDD door assy 1 2 3 4 5 7 8 6 9 21 22 23 24 25 26 27 28 29 31 2 32 32 22 33 33 34 34 34 34 35 35 35 35 35 35 36 36 ...

Page 87: ... 0 STN B S 1 16 K B module UI 1 17 Battery module 6 cell 3S2P 1 18 Battery module 3 cell 3S1P 1 19 Bluetooth module MTN1 USB 91 BU513 002 1 20 Modem 56K MDC 1 21 Screw M2 5 6 0 I NI NYLOK 4 22 Screw M2 0 4 0 I NI NYLOK 5 23 Screw M2 0 7 0 I NI NYLOK 18 24 Screw M2 0 5 I NI NYLIK D4 T0 8 11 25 Screw M3 0 3 8 I NIH J 4 6 0 3 4 Item List Item Description Q ty ...

Page 88: ...el assy TU 1 3 INV module PI ED1 1 4 Hinge BKT L AU 1 5 HInge BKT_R 1 6 Cable assy AUO 12 1 WXGA 1 7 LCD TFT 12 1 B121EW01 V1 WXGA STN B S 1 8 Screw M2 0 2 5 NI NYLOK 2 9 Screw M2 0 5 I NBI NYLOK D4 T0 8 8 10 LCD Bezel rubber 4 2 3 4 5 6 7 8 9 9 21 21 22 22 9 23 23 ...

Page 89: ...Chapter 6 83 11 LCD rubber Down 2 12 Screw M2 0 4 0 I NI NYLOK 4 Item Description Q ty ...

Page 90: ...3 BATTERY PANASONIC LI ION 3S2P 6CELL 4800mAH BT 00605 001 BATTERY SANYO LI ION 3S1P 3CELL 2000mAH BT 00303 002 Boards MODEM CARD AMBIT T60M283 15 54 T72V5 001 BLUETOOTH MODULE W ANTENNA 54 T48V7 001 WIRELESS LAN BOARD 802 11a b g INTEL EU KI CAX01 010 WIRELESS LAN BOARD 802 11a b g INTEL NA KI CAX01 09 WIRELESS LAN BOARD 802 11a b g INTEL RW KI CAX01 011 FUNCTION BOARD L 55 T74V7 001 TOUCH PAD BO...

Page 91: ...27 T23V7 006 POWER CORD EU 3 PIN 27 A03V7 002 POWER CORD UK 3 PIN 27 A03V7 004 POWER CORD ITALIAN 3 PIN 27 A03V7 005 POWER CORD SWISS 27 A03V7 007 POWER CORD AU 3 PIN 27 A03V7 008 POWER CORD DANISH 3 PIN 27 A03V7 006 POWER CORD AF 3 PIN 27 T48V7 001 Case Cover Bracket Assembly UPPER CASE ASSY W TP TP CABLE 60 T74V7 001 LOWER CASE ASSY W SPEAKER 60 T74V7 002 TravelMate 3000 FRU List Picture No Part...

Page 92: ...0M9AT00 13G1132 F W A71A KH 04007 012 HDD 40GB 2 5 IN 420RPM TOSHIBA PLUTO MK4025GAS F W KA100A KH 04004 005 HDD 40GB 2 5IN 4200PRM SEAGATE ST94019A 2M F W 3 05 KH 04001 010 HDD 60GB 2 5IN 4200RPM HGST MORAGA IC25N060ATMR04 0 08K0634 F S AD4A KH 06007 006 HDD 60GB 2 5IN 4200RPM TOSHIBA PLUTO MK6025GAS ROHS F W KA200A KH 06004 004 HDD 60GB 2 5IN 4200RPM SEAGATE N2 ST960821A F W 3 01 KH 06001 002 HD...

Page 93: ...B T7407 006 KEYBOARD ITALIAN KB T7407 007 FRENCH KB T7407 008 SWISS G KB T7407 009 PORTUGUESE KB T7407 010 ARABIC KB T7407 011 BELGIUM KB T7407 012 SWEDEN KB T7407 013 CZECH KB T7407 014 HUNGAIAN KB T7407 015 NORWAY KB T7407 016 DANISH KB T7407 017 TURKISH KB T7407 018 CANADIAN FRENCH KB T7407 019 GREEK KB T7407 021 RUSSIAN KB T7407 023 HEBREW KB T7407 022 SLOVENIA KB T7407 024 LCD TravelMate 3000...

Page 94: ... 1210D 003 LCD Inverter Board LCD INVERTER BOARD W TYPE 19 T74V7 001 LCD Cable LCD CABLE 12 IN XGA AU 50 T74V7 006 LCD CABLE 12 IN XGA TOSHIBA 50 T74V7 007 LCD CABLE 12 IN XGA CMO 50 T74V7 008 LCD CASE COVER BRACKET ASSEMBLY LCD BRACKET L W HINGE AU CMO 33 T74V7 001 LCD BRACKET R W HINGE AU CMO 33 T74V7 002 LCD PANEL 12 1 IN W LOGO ANTENNA 60 T74V7 004 LCD BEZEL 12 1 IN W LOGO 60 T74V7 005 LCD BRA...

Page 95: ...VGA 4 in 1 GLAN LB T7406 001 MAINBOARD PM740 915GM UMA VGA 4 in 1 GLAN LB T7406 002 MAINBOARD PM750 915GM UMA VGA 4 in 1 GLAN LB T7406 003 MAINBOARD PM760 915GM UMA VGA 4 in 1 GLAN LB T7406 004 MAINBOARD PM770 915GM UMA VGA 4 in 1 GLAN LB T7406 005 Heatsink THERMAL MODULE 60 T74V7 007 Miscellaneous LCD RUBBER UPPER 47 T74V7 001 LCD RUBBER LOWER 47 T74V7 002 BASE RUBBER FOOT 47 T74V7 003 Screws SCR...

Page 96: ... N12 1WXGA G SO256MBII 5 N60GB 4 2K NCB24X6P 1394 WNC_US B_BRM INT2200BG _MW TM3002W TMi PM740B N12 1WXGA N12 1WXGA G SO256MBII 5 N80GB 4 2K NDU8X6P1 394 WNC_US B_BRM INT2200BG _MW TM3002N WTCi PM740B N12 1WXGA G SO256MBII 5 N60GB 4 2K NCB24X6P 1394 WNC_US B_BRM INT2200BG _MW Model Definition and Configuration Appendix A ...

Page 97: ...r Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate8100 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 98: ...3 2000HDL 3 7 A 32X64 CL4 0 11U G HDD 40G SEAGATE 2 5 4200RPM N1 ST9 4019A 2M F W 3 05 40G TOSHIBA 2 5 4200RPM PLU TO MK4025GAS ROHS F W KA100A 40G HGST 2 5 4 2RPM MORAGA HT S424040M9AT00 13G1132 F W A71A 60G SEAGATE 2 5 4 2RPM N2 ST960821A F W 3 01 60G TOSHIBA 2 5 4200RPM PLUTO MK6025GAS ROHS F W KA200 HGST MORAGA 60G 4200RPM IC25N 020ATMR04 0 08K0634 F W AD4A 80G SEAGATE 2 5 4 2RPM N2 ST9808210A...

Page 99: ...ON Sweden TM4500 TM4000 TM2300 KEYBOARD DARFON Czech TM4500 TM4000 TM2300 KEYBOARD DARFON Hungaian TM4500 TM4000 TM2300 KEYBOARD DARFON Norway TM4500 TM4000 TM2300 KEYBOARD DARFON Danish TM4500 TM4000 TM2300 KEYBOARD DARFON Turkish TM4500 TM4000 TM2300 KEYBOARD DARFON Canadian French TM4500 TM4000 TM2300 KEYBOARD DARFON Japanese TM4500 TM4000 TM2300 KEYBOARD DARFON Greek TM4500 TM4000 TM2300 KEYBO...

Page 100: ...sktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internationa...

Page 101: ...95 Appendix C ...