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58

Chapter 4

From Hardware:

1.

Power off the computer. 

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the 
following figure.

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery. 

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% 
of the total power remaining when installed in the computer. 
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. 
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light 
up, replace the DC/DC charger board. 

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a 
non-defective FRU:

1.

Reconnect the touchpad cables.

2.

Replace the touchpad.

3.

Replace the system board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement 
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware 
problem. No service actions are necessary if the pointer movement stops in a short period of time.

Summary of Contents for TravelMate 8471 Series

Page 1: ...TravelMate 8571 8531 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...2 Revision History Please refer to the table below for the updates made on TravelMate 8571 8531 service guide Date Chapter Updates ...

Page 3: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...6 ...

Page 7: ...Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27 System Utilities 27 Invoking BIOS Setup 28 Information 28 Main 29 Security 31 Boot 34 Exit 35 BIOS Flash Utility 36 Machine Disassembly and Replacement 37 General Information 38 Before You Begin 38 Disassembly Procedure Flowchard 39 Removing the Battery Pack 40 Removing the HDD and RAM...

Page 8: ... Index of Error Messages 60 InsydeH2O BIOS Beep Codes 63 Index of Symptom to FRU Error Message 67 Intermittent Problems 71 Undetermined Problems 72 Top View 73 Jumper and Connector Locations 73 Bottom View 74 FRU Field Replaceable Unit List 75 TravelMate 8571 8531 Exploded Diagram 76 TravelMate 8571 8531 FRU List 79 ...

Page 9: ...sor Intel Celeron mobile processor Mobile Intel GS45 Express Chipset Intel Wireless WiFi Link 5100 Acer InviLink Nplify 802 11b g Draft N Acer InviLink 802 11b g System memory Dual Channel SDRAM support Up to 2 GB of DDR3 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules Display 16 9 aspect ratio 15 6 HD 136...

Page 10: ...net Wake on LAN ready Privacy control Enhanced Acer DASP Disk Anti Shock Protection Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Dimensions and weight 377 5 W x 254 5 D x 26 4 30 9 H mm 14 86 x 10 x 1 03 1 22 inches 2 30 kg 5 07 lbs with 6 cell battery pack Power subsystem ACPI 3 0 62 16 W 5600 mAh 3 pin 65W AC adapter ENERGY STAR Special keys an...

Page 11: ... Temperature z operating 5 C to 35 C z Non operating 20 C to 65 C Humidity non condensing z operating 20 to 80 z Non operating 20 to 80 NOTE only for certain models NOTE The specifications listed above are for reference only The exact configuration of your PC depends on the model purchased ...

Page 12: ...S P 37 CRT LCD LVDS RGB PARADE PS8101T P 31 P 31 P 33 M92 S2 P 38 VRAM 512Mb ICH DDR3 FCBGA 631pin PCIE GFX PMU KBC 80Port KB RGB IntMic Stereo Audio GbE P 33 SODIMM0 SODIMM1 MCH Cantiga SFF FCBGA 569pin ICH9M SFF DMI x4 HDA 24MHz LPC 3 3V 33MHz Out USB 2 0 1 1 EHCI 1 SPI SATA 150 Support S0 S3 state FCBGA 1363pin 27mmx25mm 16mmx16mm RTL8111CA PCI Express x1 2 5GHz Port 1 Port 1 RJ45 MiniCard 1 WL...

Page 13: ...d connector location TOP view No Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR ...

Page 14: ...om view No Name Description 11 CN9 Battery CNTR 12 CN10 PCI E socket 13 CN11 SIM card socket 14 CN12 PCI E socket 15 CN13 Power cable CNTR 16 CN14 LVDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM socket 19 CN19 HDD socket 20 CN20 USB board CNTR 21 U18 South Bridge 22 U14 North Bridge ...

Page 15: ...m Web camera for video communication only for certain models 2 Microphone Internal microphone for sound recording 3 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models 4 Speakers Left and right speakers deliver stereo audio output 5 Keyboard For entering data into your computer 6 Touchpad Touch sensitive pointing device which functions li...

Page 16: ...ss indicator Lights up when the optical drive is active 11 HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated Communication key Enables disables the WLAN 3G functions Backup key Launches Acer Backup Management for three step data backup Acer PowerSmart key Puts your computer into power saving mode 12 Power ...

Page 17: ...n 1 Battery bay Houses the computer s battery pack No Icon Item Description 1 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 2 Ventilation slots Enable the computer to stay cool even after prolonged use 3 Acer EasyPort IV connector Connects to Acer EasyPort IV 4 External display VGA port Connects to a display device e g external monitor LCD projector 5 USB 2 0 port Connect t...

Page 18: ...ect hole Ejects the optical drive tray when the computer is turned off NOTE Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off 4 DC in jack Connects to an AC adapter 5 Kensington lock slot Connects to a Kensington compatible computer security lock NOTE Wrap the computer security lock cable around an immovable object such as a table or handle of...

Page 19: ...position 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s hard disk secured with screws 5 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use NOTE Do not cover or obstruct the opening of the fan 6 Battery release latch Releases the battery for removal ...

Page 20: ...4 way control function only for certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications Function Left Button 2 Right Button 4 Main touchpad 1 Center button 3 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag ...

Page 21: ... touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness NOTE By default vertical and horizontal scrolling is enabled on your touchpad It can be disabled under Mouse settings in Windows Control Panel Function Left Button Right Button Main touchpad ...

Page 22: ...ed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down ...

Page 23: ...rk domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Se...

Page 24: ...ion Fn F3 Bluetooth Enables disables the Bluetooth function only for certain models Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F8 Speaker toggle Turns the speakers on and off Fn Brightness ...

Page 25: ...r FingerLaunch Acer ProfileLaunch can launch up to three applications websites with a single finger swipe Acer Bio Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your dail...

Page 26: ... the new settings and click OK to complete the process Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at righ...

Page 27: ...ou will be taken through the three steps to setup scheduled back ups Click Continue to proceed to the following screen Click the button and follow the onscreen instructions 1 Select the content you want to back up The less content you select the quicker the process will be but it will increase your risks of losing data 2 Select where you want the backup copies to be stored You will need to select ...

Page 28: ...witch to power saving modes Press the Acer PowerSmart key again to return to your previous settings NOTE This feature is only available on certain models Acer eRecovery Management Acer eRecovery Management is a tool to quickly restore the system You can back up restore the factory default image and reinstall applications and drivers NOTE All of the following content is for general reference only A...

Page 29: ... image when you want to burn a bootable disc that contains your computer s entire operating system as it was delivered to you from the factory If you wish to have a disc that will allow you to browse the contents and install selected drivers and applications create a drivers and application backup instead this disc will not be bootable Restore The restore feature allows you to restore or recover t...

Page 30: ...m the recovery disc 9 Insert the second recovery disc when prompted then follow the onscreen prompts to complete the restore 10 Remove the recovery disc from the optical drive once the restore is complete Do this before rebooting your computer NOTE This feature is only available on certain models If you prefer to set the boot priority for long term use you should select the Boot submenu 1 Turn on ...

Page 31: ...to 6 MB FSB 1 4 G TDP Thermal 10W Socket type BGA Item Specification North Bridge GS45 South Bridge Intel ICH9M SFF Item Specification Technology DDR3 1066MHz Base memory DDR3 667 800 1066 MHz Expansion memory DDR3 667 800 1066 MHz Maximum memory size 8 GB Item Specification Controller AVAP RTL8111CA VB GR SPEED 10 100 1000Mb s Item Specification Module Intel 512AN_HWMG Shirley Peak Interface Mini...

Page 32: ...a I F SATA IDE Controller SATA 150 MB s SSD Media size 80 GB Option SSD form factor 2 5 factor Item Specification Sound Codec AVAP Realtek ALC269 Internal Speakers 2 1 5 Watt Internal Microphone Array MIC x 1 Sound Volume By Hot Key Item Specification Panel size LED LCD AUO 15 6 W WXGA None Glare B156XW03 V2 LF 220nit 8ms 500 1 LVDS Embedded in Cantigate GM Brightness Brightness controlled by hotk...

Page 33: ...1 Item Specification Power on off 1 mechanical Blue Orange Flash Launch key module Follow spec None Back up key 1 mechanicale Blue Power consumption key 1 mechanical Green Volume Control On KB Item Specification Operation system Vista SP1 SP2 XP Windows 7 Ready BIOS Insyde Item Specification Controller ITE ITE8512F Interface LPC AC adapter AVAP 65W 1st Battery AVAP 6 cell 2 2 2 6 2 8 2 9 Item Spec...

Page 34: ...aracteristics Item Specification TPM 1 Finger print Optional PBA 1 Item Specification Not Noise as low as possible Number 1 Item Specification Dimensions 358 2X115 4X4 8mm Thickness maximum 23 3 27 9mm Weight incl 1st Battery super multi ODD 1 7 kg ...

Page 35: ...lease also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to ...

Page 36: ...ting and exit Setup NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subject to different models Information NOTE The...

Page 37: ...ally detected by the system HDD1 Serial Number The field shows the serial number of devices installed on secondary master System BIOS version Displays system BIOS version VGA BIOS Version This field displays the VGA firmware version of the system Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name Thi...

Page 38: ...ry in the system Video Memor Shows the Video memory size Quiet Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Network Boot Enables disables the system boot from LAN remote server Opt...

Page 39: ...Chapter 2 31 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use ...

Page 40: ...ord parameter to Set Parameter Description Option Supervisor Password is Shows the setting of the Supervisor password Clear or Set User Password is Shows the setting of the user password Clear or Set HDD Password is Shows the setting of HDD password Clear or Set Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthoriz...

Page 41: ...hen you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm Ne...

Page 42: ...ning If the new password and confirm new password strings do not match the screen will display the following message Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay ...

Page 43: ...he parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 44: ... Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootab...

Page 45: ...uctive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cov...

Page 46: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 47: ... the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frames in that order Main unit disassembly flow chart LCM module disassembly flow chart ...

Page 48: ...ery Pack 1 Release the battery lock 2 Slide the battery latch then remove the battery NOTE Battery has been highlighted with the yellow circle as above image shows Please detach the battery and follow local regulations for disposal ...

Page 49: ...Chapter 3 41 Removing the HDD and RAM 1 Remove two screws on the HDD cover and remove HDD Type Number M2 5 4 5D 0 8T 2 ...

Page 50: ... on RAM cover and remove RAM 3 Remove RTC battery NOTE RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regulations for disposal Type Number M2 5 4 5D 0 8T 1 ...

Page 51: ...Chapter 3 43 4 Remove the wireless card 5 Remove ODD ...

Page 52: ...44 Chapter 3 6 Use the sleeve to remove the rubber and remove all of the screw on the back of BAP41 Type Number M2 5 4 5D 0 8T 13 Red Type Number M2 5 4 5D 0 5T 2 Yellow ...

Page 53: ...Chapter 3 45 Remove Keyboard 1 Disconnect six latches on the keyboard 2 Remove the FFC behind the keyboard ...

Page 54: ...46 Chapter 3 Remove FFC of main board and sub board 1 Remove screws and FFC on the upper case Type Number M2 5 4 5D 0 8T 8 ...

Page 55: ...Chapter 3 47 2 Remove Power board ...

Page 56: ...48 Chapter 3 3 Remove the FFC and screw on the Wireless board 4 Remove the FFC on the panel and remove Card reader board Type Number M2 5 4 5D 0 8T 1 ...

Page 57: ...Chapter 3 49 5 Remove connector on the audio board and remove two screws on it 6 Remove the cable on the back of audio board 7 Remove the connector of Bluetooth Type Number M2 5 4 5D 0 8T 1 ...

Page 58: ...50 Chapter 3 8 Remove the cable of LCD and Connector of Fan 9 Remove the mainboard ...

Page 59: ...Chapter 3 51 Remove Panel 1 Remove four screws on the button of panel and remove the panel 2 Type Number M2 5 4 5D 0 8T 1 ...

Page 60: ...hapter 3 3 Remove four sponges on the LCD and remove four screws under them 4 Remove the bazel on the panel and remove four screws on it Type Number M2 4 4 5D 0 5T 4 Red Type Number M2 3 4 5D 0 8T 2 Yellow ...

Page 61: ...Chapter 3 53 5 Remove LCM cable on the back of panel ...

Page 62: ...54 Chapter 3 Disassembling the External Module Disassembling the HDD Module 1 Remove HDD bezel and get HDD out of cover ...

Page 63: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 57 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 59 Undetermined Problems on page 72 POST detects an error and displayed messages on screen Error Message List on page 60 Other symptoms i e LCD display problem...

Page 64: ...e the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Repl...

Page 65: ...k the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure 1 If the voltage is not correct replace the power adapter 2 If the voltage is within the range do the following z Replace the System board z If the problem is not corrected see Undetermined Problems on page 72 z If the voltage is not co...

Page 66: ...rature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the sy...

Page 67: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 72 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 68: ...r code Thermal critical High In this situation BIOS will shut down system not show message Error Messages FRU Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 56 Keyboard error see Keyboard or Auxiliary Input Device Check on page 56 Keyboa...

Page 69: ... size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 56 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled Sy...

Page 70: ...cted tightly and correctly Reconnect the DIMM LED board System board No beep power on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 57 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconne...

Page 71: ...itialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xx...

Page 72: ...he registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt ...

Page 73: ...gine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password option...

Page 74: ...E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F...

Page 75: ...or displayed Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Symptom Error Action in Sequence Power...

Page 76: ...ars different from actual size Enter BIOS Setup Utility to execute Load Default Settings then reboot system DIMM System board Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer Audio driver Speaker System board Internal speakers make noise or emit no sound Speaker System board Symptom Error Action in Sequence The system will not enter hibernation Keybo...

Page 77: ...ot match the installed devices Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to En...

Page 78: ...ist and the problem remains see Undetermined Problems on page 72 Touchpad does not work Reconnect touchpad cable Touchpad board System board Symptom Error Action in Sequence Internal modem does not work correctly Modem phone port modem combo board System board Symptom Error Action in Sequence ...

Page 79: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 80: ...operating correctly See Power System Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices z Non Acer devices z Printer mouse and other external devices z Battery pack z Hard disk drive z DIMM z CD ROM Diskette drive Module z PC Cards 4 Power on the computer 5 Determine if the problem...

Page 81: ...iew No Name Description 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Jumper and Connector Locations Chapter 5 ...

Page 82: ...tom view No Name Description 11 CN9 Battery CNTR 12 CN10 PCI E socket 13 CN11 SIM card socket 14 CN12 PCI E socket 15 CN13 Power cable CNTR 16 CN14 LVDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM socket 19 CN19 HDD socket 20 CN20 USB board CNTR 21 U18 South Bridge 22 U14 North Bridge ...

Page 83: ... is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you s...

Page 84: ...9424 ASSEMBLY BASE VGA 1 5 1510B0772601 ASSEMBLY KEYBOARD 1 6 1510B0776901 ASSEMBLY ODD 1 7 1510B0777101 ASSEMBLY MEMORY 2 8 1510B0777501 ASSEMBLY HDD 1 10 1700B0200001 ASSEMBLY PACKAGING UNIT KIT 1 11 6017B0170001 CORD ROUND 3POS 1800mm E POWER TWN 1 12 6032B0033601 ADAPTOR 3PIN 65W 19VDC 3 42A 100 240VAC 1 13 6054B0678405 NAMEPLATE TRAVELMATE TM8571 34 8mm 5 2mm 1 9 7 2 5 8 ...

Page 85: ...Chapter 6 77 ...

Page 86: ...78 Chapter 6 ...

Page 87: ...ER HIPRO 65W 19V 1 7X5 5X11 YELLOW HP A0653R3B 1LF LV5 LF AP 0650A 013 Category Part Name and Description Acer Part No Battery SANYO AS 2009D Li Ion 3S2P SANYO 6 cell 4400mAh BT 00603 101 Battery SIMPLO AS 2009D Li Ion 3S2P PANASONIC 6 cell 4400mAh BT 00607 109 Battery SIMPLO AS 2009D Li Ion 3S2P SAMSUNG 6 cell 4400mAh BT 00607 110 Battery SANYO AS 2009D Li Ion 3S2P SANYO 6 cell 5600mAh BT 00603 0...

Page 88: ...less LAN Atheros HB93 1x2 BGN HM NI 23600 046 BLUETOOTH BOARD Foxconn BRM 2046 BT2 1 T60H928 33 BH 21100 004 TOUCH PAD BOARD 55 TTX0N 001 ODD EJECTION SET 55 TTX0N 002 TOUCH PAD LOCK SET 55 TTX0N 003 AUDIO BOARD 55 TTX0N 004 CARD READER BOARD 55 TTX0N 005 MINI CARD 55 TTX0N 006 SIM CARD BOARD 55 TTX0N 007 DC IN BOARD 55 TTX0N 008 Category Part Name and Description Acer Part No ...

Page 89: ...IN SOUTH AFRICA 27 AAMVN 008 POWER CORD 3PIN DENMARK 27 AAMVN 010 POWER CORD ISRAEL 27 AAMVN 011 POER CORD 3PIN ITALIAN 27 AAMVN 009 POWER CORD 3PIN UK 27 AAMVN 004 POWER CORD 3PIN SWISS 27 AAMVN 006 POWER CORD AUSTRALIA W LABEL 27 AAMVN 003 POWER CORD 3PIN CHINA 27 AAMVN 005 POWER CORD SOUTH AFRICA AIL 27 AAMVN 007 POWER CORD 3PIN TAIWAN 27 APQ0N 001 SIM CARD BOARD CABLE 50 TTX0N 001 RJ45 CABLE 5...

Page 90: ...ARD CABLE 50 TTX0N 007 DC IN BOARD FFC 50 TTX0N 008 TOUCH PAD BUTTON BOARD CABLE 12P 50 TTX0N 009 HDD TRANSFER BOARD CABLE 50 TTX0N 010 HOTKEY BOARD CABLE 50 TTX0N 011 TOUCH PAD BUTTON BOARD CABLE 20P 50 TTX0N 012 ODD CONNECTER 50 TTX0N 013 LCD CABLE W CCD CABLE 50 TTX0N 016 Category Part Name and Description Acer Part No ...

Page 91: ...ENDER_G 57 PCR0N 001 CCD MODULE 1 0M CHICONY 57 TTX0N 001 Category Part Name and Description Acer Part No TOUCH PAD BRACKET 60 TTX0N 001 HDD COVER 60 TTX0N 002 RAM COVER 60 TTX0N 003 3G COVER 60 TTX0N 004 UPPER CASE W FP 60 TTX0N 005 UPPER CASE WO FP 60 TTX0N 006 LOWER CASE 60 TTX0N 007 ODD BEZEL 60 TTX0N 008 ODD BRACKET 60 TTX0N 009 ...

Page 92: ...15 LCD HINGE R 33 TTX0N 001 LCD HINGE L 33 TTX0N 002 Category Part Name and Description Acer Part No ODD TOSHIBA Super Multi DRIVE 9 5mm Tray DL 8X TS U633A LF W O bezel SATA KU 00801 031 ODD PANASONIC Super Multi DRIVE 9 5mm Tray DL 8X UJ892 LF W O bezel SATA KU 00807 068 ODD HLDS Super Multi DRIVE 9 5mm Tray DL 8X GU10N LF W O bezel FW AP03 HF SATA KU 0080D 046 Category Part Name and Description...

Page 93: ...7 015 HDD WD 2 5 5400RPM 250GB WD2500BEVT 22ZCT0 ML160 SATA LF F W 11 01A11 KH 25008 021 HDD 320GB 5400RPM SATA SEAGATE ST9320320AS LF F W 0303 KH 32001 008 HDD TOSHIBA 2 5 5400rpm 320GB MK3263GSX SATA 8MB 68P LF F W FG020J KH 32004 003 HDD HGST 2 5 5400RPM 320GB HTS545032B9A300 PANTHER B SATA LF F W C60F KH 32007 007 HDD 320GB 5400RPM SATA WD WD3200BEVT 22ZCT0 ML160 LF F W 11 01A11 KH 32008 013 H...

Page 94: ... Keyboard ACER TM7T BAP51 Internal 17 Standard 106KS Black Italian Texture KB I170A 098 Keyboard ACER TM7T BAP51 Internal 17 Standard 109KS Black Japanese Texture KB I170A 099 Keyboard ACER TM7T BAP51 Internal 17 Standard 106KS Black Nordic Texture KB I170A 100 Keyboard ACER TM7T BAP51 Internal 17 Standard 106KS Black Norwegian Texture KB I170A 101 Keyboard ACER TM7T BAP51 Internal 17 Standard 106...

Page 95: ...31 Intel GS45 SU3500 UMA LF CPU Intel Core2Solo SU3500 BGA 1 4G 3M 800 5 5W MB TTX0B 004 Mainboard TM8571 TM8531 Intel GS45 SU9400 UMA LF CPU Intel Core2Dual SU9400 BGA 1 4G 3M 800 10W MB TTX0B 002 Mainboard TM8571 TM8531 Intel GS45 Celeron 723 UMA LF CPU Intel Celeron 723 BGA 1 2G 1M 800 10W MB TTX0B 005 Mainboard TM8571G Intel GS45 SU9400 M92LP 512M LF CPU Intel Core2Dual SU9400 BGA 1 4G 3M 800 ...

Page 96: ...GC64BH8A1PS BE LF 64 16 0 07um KN 1GB03 031 Memory NANYA SO DIMM DDRIII 1066 2GB NT2GC64B8HA1NS BE LF 128 8 0 07um KN 2GB03 012 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BBS0 AE F LF 128 8 0 065um KN 2GB09 004 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BDS0 AE F LF 128 8 0 065um KN 2GB09 006 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um KN 2GB0B 012 Memory HYNIX S...

Page 97: ...LATE TM8531 40 TTX0N 002 Category Part Name and Description Acer Part No SCREW M2 5 4 86 TTX0N 001 SCREW M4 5 0 8 86 TTX0N 002 SCREW M2 3 PATCH 86 PCR0N 005 SCREW M2 5 3 5 86 TTX0N 003 SCREW M2 5 8 86 TTX0N 004 Category Part Name and Description Acer Part No SPEAKER 23 TTP0N 002 Category Part Name and Description Acer Part No ...

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