Acer Travelmate B Series, User Manual

Page 1: ... 1 User s Manual ...

Page 2: ...eason for you to get an Acer ID Remotely access your PC from your other devices with our free Acer Remote Files app Get the latest offers and product information Register your device for warranty service For more information please visit the AcerCloud website www acer com acercloud Model number _________________________________ Serial number _________________________________ Date of purchase _____...

Page 3: ...rom Windows 8 1 35 Adding a Bluetooth device 36 Acer Touch Tools 39 Touch tool controls 39 Pointing 40 Using AccuFinger 40 RepliView 41 Settings 41 Acer Screen Grasp 43 Overview 43 Adjusting the Settings 44 The editing tool 44 Acer Scrapboard 46 BIOS utility 48 Boot sequence 48 Setting passwords 48 Securing your computer 49 Using passwords 49 Entering passwords 49 Power management 51 Saving power ...

Page 4: ... I personalize my computer 74 Where are my apps 76 What is a Microsoft ID account 77 How do I add a favorite to Internet Explorer 78 How do I check for Windows updates 78 Where can I get more information 78 Troubleshooting 79 Troubleshooting tips 79 Error messages 79 Internet and online security 81 First steps on the net 81 Protecting your computer 81 Choose an Internet Service Provider 81 Network...

Page 5: ...ing for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a network and using Bluetooth Information on using Acer s bundled software ...

Page 6: ...his guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for your notebook It is available from the desktop double click the Help icon and click User s Manual in the menu that opens Basic care and tips for using your computer Turning your computer on and off To tur...

Page 7: ...n top of the computer Do not slam the computer display when you close it Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any other device Do not step on the power cord or place heavy objects on top of it Carefully route the power cord and any cables away from foot traffic When unplugging the...

Page 8: ...servicing When cleaning the computer follow these steps 1 Turn off the computer 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not use liquid or aerosol cleaners If either of the following occurs The computer has been dropped or the body has been damaged The computer does not operate normally Please refer to Frequently asked questions on page 69 ...

Page 9: ...et us show you around your new Acer notebook Screen view Icon Item Description 1 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 2 Touchscreen Displays computer output supports multi touch input 3 Microphones Internal stereo microphones for sound recording 2 3 1 ...

Page 10: ...flash The computer is in Standby Amber fast flash The computer is entering Hibernate Deep Sleep Battery indicator Indicates battery status Amber The battery is charging Blue The battery is fully charged 2 Keyboard For entering data into your computer Do not use a keyboard protector or similar cover as the keyboard includes ventilation intakes for cooling 2 1 3 ...

Page 11: ...efinition digital video connections 3 USB ports Connect to USB devices 4 Headset speaker jack Connects to audio devices e g speakers headphones or a headset with microphone Information on USB 3 0 USB 3 0 compatible ports are blue 3 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surface to perform a left click Pres...

Page 12: ...cation SuperSpeed USB Right view 1 2 3 4 Icon Item Description 1 SD card reader Accepts one SD card To remove the card simply pull it from the slot Only one card can operate at any given time 2 USB port Connects to USB devices 3 Power button Turns the computer on and off Opening the lid will also turn the computer on 4 DC in jack Connects to an AC adapter ...

Page 13: ...Base view 1 2 Icon Item Description 1 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds to reset the computer 2 Speakers Deliver stereo audio output ...

Page 14: ...computer s communication devices Fn W Sleep Puts the computer in Sleep mode Fn E Display toggle Switches display output between the display screen external monitor if connected and both Fn R Screen blank Turns the display screen backlight off to save power Press any key to return Fn T Touchpad toggle Turns the internal touchpad on and off Fn Y Speaker toggle Turns the speakers on and off Fn U Decr...

Page 15: ...he sound volume Hotkey Icon Function Description Note To use Function keys such as F1 F2 press Fn and the corresponding number key Thus Fn 1 for F1 etc During boot up press Fn 2 to access BIOS Key Description Windows key Pressed alone it returns to the Start screen It can also be used with other keys for special functions please check Windows Help Application key This key has the same effect as cl...

Page 16: ...ss in the bottom right corner Press the bottom right corner of the touchpad to perform a right click In the Start screen this will toggle the app commands in most apps this will open a context menu related to the selected item Drag Press and hold the bottom left corner of the touchpad or tap twice anywhere on the touchtap then slide a second finger across the touchpad to select all items in an are...

Page 17: ... left Swipe in from right edge Toggle the charms Swipe in from top edge Toggle the app commands Swipe in from left edge Switch to the previous app Two finger slide Swiftly scroll through web pages documents and playlists by placing two fingers on the touchpad and moving both in any direction Two finger pinch Zoom in and out of photos maps and documents with a simple finger and thumb gesture ...

Page 18: ...reate a recovery backup The recovery backup includes the entire original contents of your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will restore your computer to the same state as when you purchased it while giving you an option to retain all settings and personal data Note Acer Recovery Management is only available with a pre installed W...

Page 19: ...nt in the list of apps 2 Click Create Factory Default Backup The Recovery Drive window opens Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the most complete and safest recovery backup 3 Plug in the USB drive then click Next ...

Page 20: ...our computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive and label it clearly Creating a drivers and applications backup To create a Drivers and Applications Backup that contains the factory loaded software and drivers needed by your computer you Important...

Page 21: ...click Next If you are using a USB drive make sure your USB drive has enough capacity before continuing If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery discs Make sure that you have the required number of identical blank discs 3 Click Start to copy files You will be shown the backup progress on the screen 4 Follow the process until it comp...

Page 22: ...documentation or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions see Returning to an earlier system snapshot on page 25 3 Reset your operating system If nothing else has solved the problem and you want to reset...

Page 23: ...o reinstall software that did not come pre installed on your computer you need to follow that software s installation instructions New device drivers If you need to reinstall device drivers that did not come pre installed on your computer follow the instructions provided with the device If you are reinstalling using Windows and the recovery information stored on your computer 1 From Start type Rec...

Page 24: ... reinstalling from a Drivers and Applications Backup on a DVD or USB drive 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port If you inserted a DVD wait for Acer Resource Center to start If Acer Resource Center does not start automatically press the Windows key E then double click on the optical drive icon If you are using a USB drive press the Window...

Page 25: ...software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers Returning to a restore point 1 From Start type Control Panel and then click Control Panel in the list of apps 2 Click System and Security Action Center then click Recovery at the...

Page 26: ...ot run Windows your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from a recovery backup on page 29 Recovering from Windows Start Acer Recovery Management From Start type Recovery and then click Acer Recovery Management in the list of apps Two options are available Restore Factory Settings Reset my PC or Customized Restore Refres...

Page 27: ...all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the recovery Cleaning the drive takes much longer up to 5 hours but is much more secure as old files are completely removed 4 Click Reset 5 The recovery process begins by restarting your computer then continues by copying ...

Page 28: ...r PC or Reset your PC 4 Click Next The process will take several minutes Customized Restore with Acer Recovery Management 1 Click Customized Restore Retain User Data 2 The Refresh your PC window opens Images for reference only 3 Click Next then Refresh Note Refresh your PC enables you to restore your computer to the default factory condition with files intact Reset your PC completely removes all y...

Page 29: ...t or right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Save Changes and Exit or Exit Saving Changes and press Enter Select OK or Yes to confirm f Your computer will restart 5 During startup press Fn to open the boot menu The boot menu allows you to select which device to start from select the USB drive a Use your arrow keys to select USB Device then...

Page 30: ...stalled since you purchased your PC will be removed except software installed from the Windows Store See Refresh your PC from the recovery backup on page 31 Reset your PC from the recovery backup 1 The Reset your PC window opens Images for reference only 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Choose to keep any changes to the hard drive a If y...

Page 31: ...much more secure as old files are completely removed 6 Click Reset 7 After the recovery has finished you can start using your computer by repeating the first start process Refresh your PC from the recovery backup 1 The Refresh your PC window opens 2 Click Next 3 Select the operating system to recover normally only one option is available 4 Click Refresh 5 The recovery process begins by restarting ...

Page 32: ... to the Internet using a cable But first an Internet Service Provider ISP usually a phone or cable company will have to go to your home or office to set up Internet service The ISP will install a small box called a router that will allow you to connect to the Internet Once your router is set up all you have to do is plug one end of a network cable into the network port on your computer and the oth...

Page 33: ...nection on or off You can use the network management options to turn your wireless network on off or control what is shared over the network From the Start screen start typing wireless then select Connect to a network or Change Wi Fi settings Otherwise open Internet Explorer and follow the instructions Warning Using wireless devices while flying in aircraft may be prohibited All wireless devices m...

Page 34: ...ter has a SIM slot you can connect to the Internet using a 3G cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Note Please contact your cellular provider for details on connecting to the Internet via 3G ...

Page 35: ...puter this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Enabling Bluetooth from Windows 8 1 Bluetooth on your computer is disabled by default To enable your computer s Bluetooth adapter do the following 1 Open the Charms and select Settings Change PC Settings Wireless or press the Wind...

Page 36: ...th device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turning on the Bluetooth adapter of both devices will connect them From the notification area click the Bluetooth icon and select Add a Bluetooth Device ...

Page 37: ...vice will show up in the list of devices if it was successfully paired Open the Control Panel and under Hardware and Sound Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN In the case of one of the devices not having any inputs as in a headset the passcode is hardcoded into the device usually 0000 or 1234 Consult your device s user manual for m...

Page 38: ...es and printers Right click on your device and select Advanced Operations Connect to operation window The operation window enables you to play music and audio from your device through your computer send files to your device and change Bluetooth settings ...

Page 39: ...ktop taskbar Touch tool controls The Touch Tools control panel has several icons No Item Description 1 Move Tap the Move tab and drag the Touch Tools panel to reposition it 2 AccuFinger Displays or hides the AccuFinger pointer Tap the icon to display the pointer and again to hide it The AccuFinger pointer will also hide automatically after a specified number of seconds which you can set in the con...

Page 40: ... on the pointer pad to activate drag mode then drag the selected item to a new position Display Display a context sensitive menu by holding your fingertip on the pointer pad for a moment until the menu appears then stop touching the pad and select a menu command 3 Multi select Turns the multi select feature on and off Tap the multi select icon to turn it on Tap it again to turn multi select off 4 ...

Page 41: ...screen virtual keyboard can sometimes block your view of where you are typing RepliView displays a small pop up window above the onscreen keyboard that displays a view of where you are typing so that you can see what you are doing This feature operates automatically when Touch Tools is running Settings You can adjust the settings to suit your needs including setting the AccuFinger pointer size and...

Page 42: ...42 Acer Touch Tools or left hand operation which optimizes pointer orientation for the selected mode ...

Page 43: ...with three fingers Overview 1 2 3 4 5 6 The toolbar at the top of the screen allows you to change screen capture options and settings Note The three finger gesture is disabled by default You can enable it from Settings No Description 1 Capture Capture a rectangular or circular area of the screen 2 Freeform capture Capture a freeform part of the screen 3 Window capture Capture all or part of an ope...

Page 44: ...the launch gesture tap the screen with three fingers set the app to launch the editing tool after capturing pin the program to the taskbar view a short introduction tutorial or view the Help content The editing tool After you ve captured the screen you can edit the image No Description 1 Undo 2 Redo 3 Pencil tool 1 2 3 4 5 6 7 8 10 11 9 ...

Page 45: ...en Grasp 45 4 Marker tool 5 Text tool 6 Eraser 7 Mosaic effect 8 Lasso tool 9 Share capture to Windows clipboard Facebook Acer Scrapboard Word PowerPoint Outlook 10 Save 11 Pin unpin the toolbars No Description ...

Page 46: ... Tap the icon on the screen capture to open the website in Internet Explorer You can also create tags to assist in sorting your images 1 Tap and drag an image down to open the menu at the bottom of the screen 2 Tap Create tag to create a tag 3 Tap Tags to open the list of available tags and check each tag that you would like to assign to the image ...

Page 47: ... 47 Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery ...

Page 48: ...d to run it To activate the BIOS utility press Fn 2 during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen Setting passwords To set a password on boot activate the BIOS utility then select Security from the categories listed at the top of the...

Page 49: ...resume from Hibernation if available for maximum security Password on Boot secures your computer against unauthorized use Combine the use of this password with password checkpoints on boot up and resume from Hibernation if available for maximum security Entering passwords When a password is set a password prompt appears in the center of the display screen When the Supervisor Password is set a prom...

Page 50: ...correctly a warning message appears Try again and press Enter Important You have three chances to enter a password If you fail to enter the password correctly after three tries the system halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again ...

Page 51: ...ower Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce your computer s power requirements and environmental impact turn off Fast startup 1 Open the desktop 2 Click Power Options in the Notification area 3 Select More Power Options 4 ...

Page 52: ...52 Power management 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes ...

Page 53: ...e your computer on AC power while your battery is charging However charging the battery with the computer turned off significantly reduces charge time Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully charge the battery 2 Turn on the computer and complete setting up the operatin...

Page 54: ...fective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the charge recharge cycle and improving recharging efficiency You are advised to follow the suggestions set out below Use AC power whenever possible reserving battery for mobile use Remove accessories ...

Page 55: ...portant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapter into the computer and then connect to the main power supply 2 Save all necessary files 3 Resume work Turn off the co...

Page 56: ...ternal monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode You can now safely take the computer anywhere you go with...

Page 57: ... putting the computer in Sleep mode Press Fn W or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or vice versa Preparing the computer After disconnecting the computer from your desktop follow these steps to prepare the computer for the trip home Check that you have removed all media and compact dis...

Page 58: ...omputer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting up a home office If you frequently work on your computer ...

Page 59: ...printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the computer inspected by hand Airport security X ray machines are safe but do not put the computer through a metal detector Traveling ...

Page 60: ...s Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter kits sold for appliances to power the...

Page 61: ... 61 Ports and connectors In this section you will find Information on the ports and connectors fitted to your computer ...

Page 62: ...Acer Converter Port supports one or more of the following through a dedicated cable A LAN connection an external display VGA port and an additional USB port You may connect more than one peripheral to the Acer Converter cable that is compatible with your computer Note There are different cables available Please check with your retailer to see which are compatible with your computer ...

Page 63: ...ou find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the card contains some files the Windows Auto Play window may appear this depends on the contents of the card and ask you if you wish to use a program to access the contents of the card Select an option...

Page 64: ...dden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardware message is displayed 5 Remove the card Note SDXC memory cards can only be used in an SDXC compatible reader SD and SDHC cards can be used in either type 3 2 1 ...

Page 65: ...n power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the computer Headphones and microphone These ports allow you to connect audio devices Use the headphone port to plug in stereo headphones or powered speakers Plugging an audio device to the headphone port ...

Page 66: ...y compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV with a single cable The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality ...

Page 67: ...e devices to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the port while USB 3 0 ports have a blue tongue For best performance USB 3 0 devices should always be plugged into USB 3 0 ports Consult your device s documentation to see which standard it supports ...

Page 68: ...question In this section you will find Frequently asked questions Tips for using Windows 8 1 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information ...

Page 69: ...ical drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the system Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display back on If pressing a key does not turn the dis...

Page 70: ...ose The printer does not work Check the following Make sure that the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer I want to restore my computer to its original settings This recovery process helps you restore the C drive with the original software content that is instal...

Page 71: ...g in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you call Please have the following information available when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there ar...

Page 72: ...t will open Start where you can launch apps How do I see all of my apps Swipe upwards from the bottom of Start Can I make the All apps view the default for Start Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger 3 From the Navigation tab check Show the Apps view ...

Page 73: ...ards tap Settings Power and select the action you d like to take Can I just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but not be disturbed by notifications 1 Swipe the right hand edge of the screen inwards and tap Settings Change PC settings Search apps Notifications 2 Move the Quiet hours slider to On and select times to...

Page 74: ...yed while the computer is running on battery power 3 Tap Add a folder and open the folder you wish to use your Pictures folder will open by default Tap Use this folder OK 4 You can see the list of folders under Add a folder Select a folder name and tap Remove to remove the folder from the lock screen slideshow 5 Change the other settings to suit your needs How do I personalize my computer You can ...

Page 75: ...es in groups Yes you can Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen You will see Name group appear above unnamed groups You can give the group s a name and arrange the tiles within the groups to suit your needs Can I make tiles bigger or smaller Swipe upwards from bottom of the screen and tap Customize tap the ti...

Page 76: ...een and tap All apps How do I make an app appear on Start If you re in All apps and you want to make an app appear on Start Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen Tap Pin to Start from the menu that appears at the bottom of the screen How do I remove a tile from Start Tap and hold a tile until you see the scr...

Page 77: ...Swipe right from the left edge of the screen until you see a column divider to display both apps simultaneously Up to three apps may be displayed via three columns at the same time Can I show my desktop apps first Yes you can just follow these steps 1 Go to the desktop 2 Tap and hold the taskbar until you see the square outline Select Properties from the menu that opens when you remove your finger...

Page 78: ...gs Change PC settings Accounts Connect to a Microsoft account and follow the onscreen instructions How do I add a favorite to Internet Explorer Internet Explorer 10 doesn t have traditional favorites instead you can pin shortcuts to Start Once you have the page open swipe upwards from the bottom edge of the screen to open the menu at the bottom of the screen Tap Pin to Start How do I check for Win...

Page 79: ...messages on page 79 Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended course of action Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum error Contact your dealer or an authorized service cent...

Page 80: ...d service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center Memory size mismatch Press Fn 2 during POST to enter the BIOS utility then press Exit in the BIOS utility to reboot Error messages Corrective action ...

Page 81: ...e Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experiences or to check reviews and consumer reports The ISP you select will provide instructions on how to connect to the Internet you may need additional software or a special box that connects to your p...

Page 82: ...and always on Internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the Internet 3G WWAN or Wireless Wide Area Network A 3G connection allows you to use cellular networks such as those used by a mobile phone to connect to the Internet while away from home The socket for a ...

Page 83: ...k Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computers in your home Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceili...

Page 84: ... a working network 1 Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button that turns the network connection on or off If your computer has wireless access but does not feature a Communication button you may turn your wireless network on or off or control...

Page 85: ...e latest information and downloads Security You are probably eager to explore everything the Internet has to offer In order for you to be safe online Acer has pre installed McAfee Internet Security Suite on your computer McAfee Internet Security Suite runs quietly in the background to block today s complex threats and protect your identity when you shop bank or browse online McAfee Internet Securi...

Page 86: ...s posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicious software To help protect your computer against malware make sure it is using up to date antivirus and anti malware software What is a personal firewall A personal firewall is a software program de...

Page 87: ...p to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to discourage less determined attackers so they will give up and look for a more vulnerable computer elsewhere More recent versions of Microsoft Windows and other popular software can be configured to downlo...

Page 88: ...rotection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking to logging into our favorite airline Web site to see how many miles we have accumulated The following tips can help make your online experiences secure Selecting a password that cannot be easily...

Page 89: ...t open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legitimate companies will not use email messages to ask for your personal information When in doubt contact the company by phone or by typing in the company Web address into your Web browser Don t click on...

Page 90: ...ly pay for the software or service with money the free software or service you asked for may have been bundled with advertising software adware that tracks your behavior and displays unwanted advertisements You may have to divulge personal information or purchase something else in order to claim your supposed content winnings If an offer looks so good it s hard to believe ask for someone else s op...

Page 91: ... patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks How do I know when my computer is at risk If the Action Center reports an alert or if your computer behaves erratically crashes unexpectedly or if some of your programs do not work correctly your computer may be infected by malicious software However do not blame e...