Acer TravelMate B113-M, Service Manual

Page 1: ...TravelMate B113 Series S E R V I C E G U I D E G U I D E...

Page 2: ...ty 2 14 WinFlash Utility 2 17 Miscellaneous Tools 2 20 Using DMI Tools 2 20 HDD BIOS Password 2 22 Unlocking the HDD 2 22 Clearing the Password Check and BIOS Password 2 24 Crisis Utility SOP 2 26 Whe...

Page 3: ...stallation 5 16 HDD Board Removal 5 17 HDD Board Installation 5 19 Fan Removal 5 21 Fan Installation 5 23 DIMM Module Removal 5 25 DIMM Module Installation 5 26 WLAN Module Removal 5 27 WLAN Module In...

Page 4: ...ain Installation 5 94 WLAN Antenna Auxiliary Removal 5 96 WLAN Antenna Auxiliary Installation 5 97 Chapter 6 FRU Field Replaceable Unit List Exploded Diagram 6 3 Main Assembly 6 3 Lower Case Assembly...

Page 5: ...e is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties...

Page 6: ...command names option letters and words are shown in constant width bold Variables contained within user input are shown in square brackets Example At the prompt type run file name m Keyboard keys are...

Page 7: ...guide In such cases contact your regional offices or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information avai...

Page 8: ...ions Hardware Specifications and Configurations 1 2 Features 1 2 Notebook Tour 1 6 Top View 1 6 Front View 1 7 Left View 1 8 Right View 1 9 Base View 1 10 Touchpad Basics 1 11 Keyboard Basics 1 12 Sys...

Page 9: ...pporting Intel 64 architecture Intel Smart Cache Intel Core i5 2467M i5 3317U Dual Core processor 3 MB L3 cache 1 60GHz 1 70GHz with Turbo Boost up to 1 15GHz 2 40GHz DDR3 1333 MHz 17 W supporting Int...

Page 10: ...arger 2 in 1 card reader supporting Secure Digital SD Card MultiMedia Card MMC Graphics Dual independent display support 16 7 million colors External resolution refresh rates HDMI port up to 1920 x 10...

Page 11: ...L x 202 W x 20 95 H mm 11 22 x 7 95 x 0 82 inches Weight 1 4 kg 3 09 lbs with 4 cell battery pack Power Adapter and Battery ACPI 2 0 CPU power management standard supports Standby and Hibernation pow...

Page 12: ...pin One Kensington Lock Special Keys and Controls Keyboard 84 85 88 key Fine Tip keyboard International language support Touchpad Multi gesture touchpad supporting two finger scroll pinch rotate acci...

Page 13: ...nications 2 Microphone Receives audio input for sound recording or voice chatting 3 Power Button Press to turn on the system 4 Touchpad Touch sensitive pointing device that functions like a computer m...

Page 14: ...ital SD and MultiMedia Card MMC for external storage NOTE Only one card can be inserted at a time 2 Power Indicator Indicates the computer power status Off System is off Blue System is on Amber flashi...

Page 15: ...nects to an Ethernet 10 100 1000 based network 2 VGA Port Connects to a VGA cable for external video output 3 Air Vents Use for air flow CAUTION Do not cover the air vents 4 HDMI Port Supports high de...

Page 16: ...SB 2 0 devices 3 DC In Jack Connects to an AC adapter 4 Kensington Lock Slot Connects to a Kensington compatible computer security lock NOTE Wrap the computer security lock cable around an immovable o...

Page 17: ...Figure 1 5 Base View Icon Item Description 1 Battery Bay Houses the computer battery pack 2 Battery Release Latch Insert a suitable tool into the latch and slide to release the battery 3 Base Door Hou...

Page 18: ...cursor Tapping on the touchpad is the same as clicking the left mouse button 2 Left Button Press the left button to perform selection and execution functions This button is equivalent to the left butt...

Page 19: ...in uppercase 2 Fn Function Key Use with other key combinations to perform special functions 3 Windows Key Press to launch the Start menu When used with other keys provides a variety of functions See...

Page 20: ...F Searches for a file or folder D Shows the desktop L Locks the computer if you are connected to a network domain or switch users if you are not connected to a network domain CTRL F Searches for compu...

Page 21: ...splay screen external monitor if connected and both Screen Blank Fn F6 Turns the display screen backlight off to save power Press any key to return Touchpad Toggle Fn F7 Turns the touchpad on and off...

Page 22: ...ANK 0 1 2 3 USB 2 0 conn x1 Option for USB3 0 DC DC Interface CKT Sandy Bridge ULV Power Circuit DC DC 204pin DDRIII SO DIMM X2 Intel 1 5V DDRIII 1066 1333 Memory BUS DDRIII PCH HD Audio Panther Point...

Page 23: ...0 C 40 C 32 F 104 F Operating writing to optical disc N A N A Non operating 20 C 85 C 4 185 F Relative humidity Operating 8 90 Non operating 5 95 Maximum altitude unpressurized Operating 15 m 3 048 m...

Page 24: ...G QFN 68P E LAN CTRL USB 2 0 3 0 One USB 3 0 port with Two USB 2 0 ports for HM70 SKU Three USB 2 0 ports for HM77 SKU Super I O controller N A Bluetooth Wireless Foxconn T77H365 00 Broadcom 43228 207...

Page 25: ...Core 967 1 3G dual 5GT s 32nm 2MB BGA1023 0 7 1 2V i5 2467M 1 6G dual 5GT s 32nm 3MB BGA1023 0 7 1 2V i3 2367M 1 4G dual 5GT s 32nm 3MB BGA1023 0 7 1 2V i3 2377M 1 5G dual 5GT s 32nm 3M BGA1023 0 7 1...

Page 26: ...FF 96 C OS shut down at 105 C H W shut down at 92 C Item Specification Memory controller Intel Sandy IVY Bridge Processor Memory size N A DIMM socket number x 2 Socket Channel A DIMM 1 Channel B DIMM...

Page 27: ...N A Compatibility N A Sampling rate N A Item Specification BIOS vendor MXIC BIOS Version 1 00 BIOS ROM type SPI BIOS ROM size 4MB 1 1MB 1 Features Insyde code base Flash ROM 5 MB Support Acer UI Suppo...

Page 28: ...ures Supports 10 100 1000BASE T full duplex half duplex MAC Item Specification Type AF1S Total number of keypads 84 US 85 UK 88 JA Windows logo key Yes Internal external keyboard work simultaneously P...

Page 29: ...0G Bytes per sector 512Bytes 4096Bytes 4096Bytes 4096Bytes 4096Bytes 4096Bytes Data heads 2 2 Drive Format Disks 1 2 Spindle speed RPM 5400RPM Performance Specifications Buffer size 8MB Interface SATA...

Page 30: ...isplay resolution pixels 1366 x 3 RGB x 768 Pixel Pitch mm 0 1875 mm 0 1875 mm White Luminance ILED 20mA Note ILED is LED current 200 typ 5 points average 170 min 5 points average Contrast Ratio 400 t...

Page 31: ...inance wHITE 200 typ Contrast Ratio 500 typ Response Time 8 typ 12 ms max Power Consumption 2 578W max Weight 215 max Physical Size include bracket mm Electrical Interface 1 channel LVDS Viewing Angle...

Page 32: ...te ILED is LED current 200 typ 5 points average_ 170 min 5 points average Contrast Ratio 500 type Response Time 8 ms type 16 ms max Power Consumption 2 9W max include Logic and BLU power Weight 235 ma...

Page 33: ...e Response Time 8 ms type 16 ms max Power Consumption 2 552W max Weight 215 max Physical Size include bracket mm Electrical Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Ve...

Page 34: ...9 V V 1280x720 60Hz 16 9 V V 1280x768 60Hz 16 9 V V 1360x768 60Hz 16 9 V V 1366x768 60Hz 16 9 V V Legend V Supported X Not supported Item Specification Chipset Data throughput Protocol Interface Conn...

Page 35: ...tion Number supported 2 Features 1 mini card slot 1 for WLAN BT or WLAN Item Specification Features N A Item Specification Audio Controller Audio codec Realtek ALC271X VB6 CG Item Specification Audio...

Page 36: ...th fall back rates of 5 5 2 and 1Mbps 802 11n HT20 800ns GI MCS0 MCS7 6 5M 13M 19 5M 26M 39M 52M 58 5M 65M Protocol 802 11 a b g n Interface PCI bus mini PCI socket for wireless module Item Specificat...

Page 37: ...g specified Efficiency Meet EPA 2 0 level V Item Specification Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned...

Page 38: ...or solid on System on Blue color off System off Battery state Charging Amber solid on Battery charging with AC Blue color solid on Battery full Amber color blinking Battery abnormal stop charging or b...

Page 39: ...ons 1 32 System Interrupt Specification Hardware IRQ System Function IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 NOTE Default configuration audio possible configur...

Page 40: ...Standard PS 2 Keyboard 061 System speaker 062 Microsoft ACPI Compliant Embedded Controller no 1 064 Standard PS 2 Keyboard 066 Microsoft ACPI Compliant Embedded Controller no 2 070 071 System CMOS RT...

Page 41: ...ress Specification N A I O Address hex System Function Shipping Configuration 3E2 3FF 400 4CF 4D0 4D1 4D6 680 6FF 77A 840 847 C00 C01 C14 C50 C52 C6C C6F CD0 CDB D00 FFFF 2000 207F 2000 207F 3000 30FF...

Page 42: ...oot 2 11 Exit 2 12 BIOS Flash Utilities 2 13 DOS Flash Utility 2 14 WinFlash Utility 2 17 Miscellaneous Tools 2 20 Using DMI Tools 2 20 HDD BIOS Password 2 22 Unlocking the HDD 2 22 Clearing the Passw...

Page 43: ...ility The BIOS utility has five menu options Information Main Security Boot and Exit To navigate through the menus options perform the following To choose a menu use the left and right arrow keys To c...

Page 44: ...SATA master ATAPI Model Name Displays the ODD optical disc drive model name installed in the system System BIOS Version Displays the system BIOS version VGA BIOS Version Displays the VGA video graphi...

Page 45: ...Tag Number Displays the tag number of the system Product Name Displays the product name of the system Manufacturer Name Displays the system manufacturer UUID Displays the UUID Universally Unique Ident...

Page 46: ...LAN Enable or disable system to wake up from LAN SATA Mode Select the SATA controller mode AHCI or IDE Wi Fi Enable or disable the Wi Fi Bluetooth Enable or disable the Bluetooth Card Reader Enable or...

Page 47: ...Wired Lan Enable or disable the Wired LAN Audio Enable or disable the Audio Camera Enable or disable the Camera Power off USB Charge Enable or disable the Power off USB Charge Battery Threshold Set B...

Page 48: ...Set Supervisor Password Option to set the supervisor password Set User Password Option to set the user password Enabled only when the supervisor password is set Set HDD Password Option to set the HDD...

Page 49: ...are when typing a password Characters do not appear on the screen 3 Retype the password in the Confirm New Password field 4 Press Enter The Setup Notice dialog box appears Figure 2 5 Setup Notice 5 Pr...

Page 50: ...s Enter The Set Supervisor Password dialog box appears Figure 2 6 Set Supervisor Password 2 Type the current password in the Enter Current Password field and press Enter 3 Type the new password in the...

Page 51: ...Password dialog box appears Figure 2 8 Set Supervisor Password 2 Type the current password in the Enter Current Password field and press Enter 3 Press Enter twice without typing anything in the Enter...

Page 52: ...ave and Exit F1 Esc Help Exit Select Item Select Menu Enter F5 F6 Select Sub Menu Change Values InsydeH20 Setup Utility Rev 3 7 Main Information Security Exit Boot Item Specific Help Use or to select...

Page 53: ...m Load Setup Defaults Load the default values of all setup items Discard Changes Load the previous values of all setup items Save Changes Save all changes to the system F9 Setup Defaults F10 Save and...

Page 54: ...nd copy the Flash utilities to the bootable USB HDD FDD BIOS Flash may be performed by one of the following DOS Flash Utility WinFlash Utility NOTE If a Crisis Recovery Disc is not available create on...

Page 55: ...oot menu to modify the boot priority order 5 Move the USB HDD to position 1 refer to Boot on page 2 11 Figure 2 13 Changing the BIOS Boot Priority Order Dpqz BIOS bat Q1VZC102 bin Q1VZC102 Q1VZC102 zi...

Page 56: ...17 49 FLASHIT EXE BIOS BAT Q1VZC102 BIN 338 4 194 304 03 30 2011 03 30 2010 13 15 BIOS BAT 17 37 Q1VZC102 BIN 3 file s 2_dir s 4 297 554_bytes 2 524 848 128_bytes_free C Q1VZC102 DOS _ C Q1VZC102 DOS...

Page 57: ...source If the Warning message below is shown check if the AC power adapter is properly connected or not Figure 2 17 Warning Message Do not disconnect the AC power adapter C cd Q1VZC102 DOS C Q1VZC102...

Page 58: ...Utility Perform the following to use the WinFlash Utility 1 Boot into Windows OS and search for WinFlash Utility file Figure 2 18 Browsing for WinFlash Utility 2 Double click on the utility file Figur...

Page 59: ...complete WinFlash will close all AP and restart the system CAUTION Do not turn off the computer during the Flash process Do not put the system into standby or hibernation mode Do not launch other app...

Page 60: ...2 22 AC Detect Error Message After executing Winflash if the AC adapter is not plugged and the battery power is low the following message is shown Figure 2 23 Battery Power Warning Message Check the B...

Page 61: ...memory wm Write Manufacturer Name to EEPROM max 16 characters wp Write Product Name to EEPROM max 16 characters ws Write Serial Number to EEPROM max 22 characters wu Write UUID to EEPROM ignore strin...

Page 62: ...es 4 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input dmitools wu 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag NOTE When running examples 2 5 restart the system to make the new...

Page 63: ...Figure 2 25 press Enter to continue The Select Item dialog box appears Figure 2 26 Select Item 2 Use the and keys to highlight Enter Unlock Password and press Enter The Enter Unlock Password dialog b...

Page 64: ...with the code noted in step 3 Figure 2 27 Figure 2 28 Execute UnlockHD exe 6 Take note of the generated unlock password 7 On the original device enter the unlock password in the Enter Unlock Password...

Page 65: ...sword Check The password check can be removed by shorting the R74 point with a metal instrument 1 Open the base door 2 Locate R74 point near the memory module and fan module 3 Use an electronic conduc...

Page 66: ...form the following 1 At the command prompt type CP exe The Clean Password Utility is shown Figure 2 31 Clean BIOS Password 2 Press 1 or 2 to clean the desired password shown on the screen The screen d...

Page 67: ...t boot normally after updating BIOS e g a black screen appears without a POST logo etc Creating a USB Flash Crisis Disk To create a Crisis USB flash disk perform the following 1 On a machine with Wind...

Page 68: ...Format Options Select Quick Format Then click Start to execute the formatting operation Figure 2 34 Format USB Flash Disk 2 of 2 4 Click OK to confirm when the following dialog is shown Figure 2 35 C...

Page 69: ...d ROM Files to USB Disk 8 Press R and type cmd to bring out the Command Line window Figure 2 38 Command Line Window 9 Combine EC 128 KB and BIOS 5120 KB into one ROM 5248 KB file by typing the followi...

Page 70: ...off the target machine and unplug the AC adapter Figure 2 40 Ensure Power is Off 2 Plug the USB flash disk Figure 2 41 Plug the USB Flash Disk 3 Press and hold Fn and Esc then plug in the AC adapter...

Page 71: ...sc keys Figure 2 43 Press the Power Button 5 Wait for 3 5 minutes for the system to complete the crisis operation NOTE If the waiting time takes more than 5 minutes the system recovery might have fail...

Page 72: ...HAPTER 3 Jumper and Connectors Location Jumper and Connector Locations 3 2 Mainboard Top View 3 2 Mainboard Bottom View 3 3 LED Board View 3 4 IO Board View 3 5 HDD Board View 3 6 Clear CMOS Jumper 3...

Page 73: ...3 1 Mainboard Top Table 3 1 Mainboard Top Jumper and Connectors Item Description JLVDS1 LVDS Connector JREAD1 2 in 1 Card Reader Connector JSPK1 Speaker Connector JKB1 Keyboard Connector JLED1 LED B...

Page 74: ...on Item Description PJP2 Battery Connector JMINI1 Mini Card Connector JFAN1 Fan Connector JCRT1 D SUB Connector JRJ1 RJ45 Connector JHDMI1 HDMI Connector JDIMM2 DDR3 STD Connector JUSB1 USB2 0 USB3 0...

Page 75: ...nector Locations 3 4 LED Board View Figure 3 3 LED Board Jumper Table 3 3 LED Board Jumper Item Description JLED1 LED B FFC Hot bar LED1 System State LED LED2 Battery State LED JLED1 LED1 LED2 Top Vie...

Page 76: ...ew Figure 3 4 IO Board Jumper Table 3 4 IO Board Jumper Item Description JMIC1 Internal MIC Connector JUSB1 USB2 0 Connector JUSB2 USB2 0 Connector JCOM1 Combo Jack Connector JIO1 IO B FFC Hot bar JUS...

Page 77: ...Jumper and Connector Locations 3 6 HDD Board View Figure 3 5 IO Board Jumper Table 3 5 IO Board Jumper Item Description JHDD1 HDD Connector JHDD2 HDD B FFC Hot bar JHDD2 JHDD1 Top View Bottom View...

Page 78: ...Jumper and Connector Locations 3 7 Clear CMOS Jumper Figure 3 6 Clear CMOS Table 3 6 Clear CMOS Jumper Item Description R74 Clear CMOS Jumper BOT C163 Clear CMOS Jumper TOP Clear CMOS...

Page 79: ...rd Failure 4 7 Touchpad Failure 4 8 Internal Speaker Failure 4 9 Internal Microphone Failure 4 11 USB Failure USB 2 0 4 12 Wireless BT Function Test Failure 4 13 2 in 1 Card Function Test Failure 4 14...

Page 80: ...olution 4 If the issue is still not resolved see Online Support Information on page 8 2 Table 4 1 Verified Symptoms Symptoms See Power on Issues Figure 4 1 Power On Issues on page 4 3 No Display Issue...

Page 81: ...nd the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit See Unit Thermal Failure on page 4 1...

Page 82: ...tton for 10 seconds 5 Connect the power and reboot the computer 6 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 7 If...

Page 83: ...ghest brightness setting the LCD is faulty and should be replaced 3 Check the display resolution is correctly configured Minimize or close all Windows If display size is only abnormal in an applicatio...

Page 84: ...Troubleshooting 4 6 LCD Picture Failure If the LCD picture fails perform the following Figure 4 3 LCD Picture Failure Start Swap M B Check LCD module Swap LCD cable LCD panel OK NG OK...

Page 85: ...nternal Keyboard Failure If the internal keyboard fails perform the following Figure 4 4 Internal Keyboard Failure Start Replace M B Keyboard FPC well connected Keyboard OK Connect it well OK NG Repla...

Page 86: ...hpad Failure If the touchpad fails perform the following Figure 4 5 Touchpad Failure Start Swap M B Check M B T P FFC Check Logic Upper Re assemble the T P FFC to M B OK NG Swap Re assemble the T P bo...

Page 87: ...s or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall th...

Page 88: ...ar by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system...

Page 89: ...tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphon...

Page 90: ...Failure USB 2 0 If the USB fails perform the following Figure 4 8 USB Failure Start Check USB FFC to USB Connect Re assemble USB FFC OK NG Check USB B Swap USB B OK NG Swap M B Check USB CONN is well...

Page 91: ...function fails perform the following Figure 4 9 Wireless BT Function Failure Start Swap M B Check W L antenna to W L combine card Check antenna Re assemble the antenna to W L combine card OK NG Swap t...

Page 92: ...ion Test Failure If the 2 in 1 card function fails perform the following Figure 4 10 2 in 1 Card Function Failure Start Swap M B Card read conn well solder Card read Chip ok Repair the Card read conn...

Page 93: ...ermal Failure If the unit thermal fails perform the following Figure 4 11 Unit Thermal Failure Start Replace M B Fan cable Well connected Fan ok Connect it well OK NG Replace fan OK OK NG Thermal well...

Page 94: ...Cosmetic Failure If the cosmetic fails perform the following Figure 4 12 Cosmetic Failure Start Function Test LCD cover LCD bezel Swap LCD cover OK NG Swap LCD bezel OK OK NG Upper Swap Upper OK NG Lo...

Page 95: ...ector Figure 4 13 Discharge MB CMOS Refer to Clearing the Password Check and BIOS Password on page 2 24 Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS informati...

Page 96: ...y that there are no more errors Undetermined Problems The diagnostic problems do not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected...

Page 97: ...stallation 5 13 HDD Module Removal 5 15 HDD Module Installation 5 16 HDD Board Removal 5 17 HDD Board Installation 5 19 Fan Removal 5 21 Fan Installation 5 23 DIMM Module Removal 5 25 DIMM Module Inst...

Page 98: ...DC In Cable Removal 5 72 DC In Cable Installation 5 73 LCD Bezel Removal 5 74 LCD Bezel Installation 5 76 LCD Panel Removal 5 78 LCD Panel Installation 5 82 CCD Module Removal 5 86 CCD Module Install...

Page 99: ...and install components on the notebook computer Recommended Equipment The following tools are required to perform maintenance on the notebook Wrist grounding strap and conductive mat Flat screwdriver...

Page 100: ...emoval and installation sequences It provides information on what components need to be removed and installed during servicing Figure 5 1 Maintenance Flow Battery Dummy Card Touchpad Mainboard LED Boa...

Page 101: ...5 5 Service and Maintenance Figure 5 2 LCD Module Maintenance Flow LCD Module LCD Bezel DC IN Cable LCD Panel Brackets Wifi Bluetooth Antenna Microphone Module CCD Module LCD Panel...

Page 102: ...orm the following prior to performing any maintenance procedures 1 Place the system on a flat work surface 2 Make sure the system is completely powered down a If the device is in powered up mode shut...

Page 103: ...tery Pack Removal 1 Place the computer on a flat surface with the battery side up 2 Insert the plastic pry into the battery latch and slide to release the lock 3 Slide to remove the battery pack Figur...

Page 104: ...Service and Maintenance 5 8 Battery Pack Installation Slide the battery pack into the battery compartment until it locks into place Figure 5 5 Installing the Battery Pack...

Page 105: ...5 9 Service and Maintenance Dummy Card Removal 1 Push the dummy card to eject the card from the slot 2 Remove the card Figure 5 6 Removing the Dummy Card...

Page 106: ...Service and Maintenance 5 10 Dummy Card Installation Push the dummy card into the slot until it clicks into place Figure 5 7 Installing the SD Card...

Page 107: ...Door Removal Prerequisite Battery Pack Removal on page 5 7 1 Remove the 15 screws securing the upper and lower case Figure 5 8 Removing the Base Door Screw 2 Slide the base door to release its latches...

Page 108: ...oor HDD Hard Disk Drive module A see HDD Module Removal on page 5 15 DIMM Dual In Memory Module B see DIMM Module Removal on page 5 25 Fan module C see Fan Removal on page 5 21 WLAN module D see WLAN...

Page 109: ...ion 1 Connect the Microphone cable connector to the mainboard connector Figure 5 11 Installing the Base Door 2 Secure the base door screw Figure 5 12 Securing the Base Door Screw 3 Install the battery...

Page 110: ...Service and Maintenance 5 14 Table 5 8 Base Door Screw Screw Name Screw Type Quantity M 2 0 x 6 0 1...

Page 111: ...see Figure 5 10 page 5 12 2 Using a plastic pointed pry push the mainboard connector clips outwards to release the HDD cable and then pull the HDD cable to disconnect Figure 5 13 Disconnecting the HD...

Page 112: ...the bay Figure 5 15 Installing the HDD Module 2 With the mainboard connector clips in outward position connect the HDD cable connector Then push the connector clips inwards to lock Figure 5 16 Connect...

Page 113: ...Prerequisite Mainboard Removal on page 5 39 1 Remove the two 2 screws securing the HDD bracket to the HDD Figure 5 17 Removing the HDD Brackets 2 Pull to disconnect the HDD board connector from the H...

Page 114: ...Service and Maintenance 5 18 3 Remove the two 2 screws securing the HDD board to the HDD bracket Figure 5 19 Removing the HDD Board Screws...

Page 115: ...Board Installation 1 Attach the two 2 screws to secure the HDD board to the HDD bracket Figure 5 20 Securing the HDD Board Screws 2 Connect the HDD board connector to the HDD connector Figure 5 21 Co...

Page 116: ...screws to secure the HDD bracket to the HDD Figure 5 22 Installing the HDD Bracket 4 Install the HDD module see HDD Module Installation on page 5 16 Table 5 9 HDD Board and Bracket Screws Screw Name...

Page 117: ...on page 5 11 1 Locate the fan module see Figure 5 10 page 5 12 2 Using the plastic pry disconnect the fan cable connector from the mainboard connector Figure 5 23 Disconnecting the Fan Cable 3 Remove...

Page 118: ...Service and Maintenance 5 22 4 Lift the fan by the fan cable to remove from its bay Figure 5 25 Removing the Fan...

Page 119: ...Service and Maintenance Fan Installation 1 Connect the fan cable connector to the mainboard connector Figure 5 26 Installing the Fan 2 Align and place the fan on the fan bay Figure 5 27 Installing the...

Page 120: ...nce 5 24 3 Attach the two 2 screws to secure the fan Figure 5 28 Securing the Fan Screws 4 Install the base door see Base Door Installation on page 5 13 Table 5 10 Fan Screws Screw Name Screw Type Qua...

Page 121: ...equisite Base Door Removal on page 5 11 1 Locate the DIMM module see Figure 5 10 page 5 12 2 Push the clips outwards Figure 5 29 Removing the DIMM Module 1 of 2 3 Pull to remove the memory module from...

Page 122: ...e memory module connector to the mainboard connector Figure 5 31 Installing the DIMM Module 1 of 2 2 Push down the memory module to lock the clips in place Figure 5 32 Installing the DIMM Module 2 of...

Page 123: ...5 11 1 Locate the WLAN module see Figure 5 10 page 5 12 2 Disconnect the main black and auxiliary white antenna connectors from the WLAN module connectors Figure 5 33 Disconnecting the Antenna Cables...

Page 124: ...Service and Maintenance 5 28 4 Disconnect the WLAN module from the mainboard connector Figure 5 35 Removing the WLAN Module...

Page 125: ...Maintenance WLAN Module Installation 1 Connect the WLAN module to the mainboard connector Figure 5 36 Installing the WLAN Module 2 Attach the screw to secure the WLAN module Figure 5 37 Securing the W...

Page 126: ...Auxiliary A white antenna cable to the left connector Main B black antenna cable to the right connector Figure 5 38 Securing the WLAN Module Screw 4 Install the base door see Base Door Installation on...

Page 127: ...DD Module Removal on page 5 15 Fan Removal on page 5 21 DIMM Module Removal on page 5 25 WLAN Module Removal on page 5 27 1 Push the connector clips down and disconnect the touchpad cable from the mai...

Page 128: ...curing the upper and lower case Figure 5 40 Removing the Upper and Lower Case Screws 3 Open the notebook lid to its maximum angle 4 From top to bottom pry the right side of the upper case to release t...

Page 129: ...upper case to release the latches Figure 5 42 Removing the Upper Case 2 of 3 6 Continue to pry to release the top and bottom side latches Figure 5 43 Removing the Upper Case 3 of 3 CAUTION A cable is...

Page 130: ...m the bottom side partially lift the upper case to locate the keyboard cable connector 8 Push the connector clips up to disconnect the keyboard cable connector from the mainboard connector Figure 5 44...

Page 131: ...Service and Maintenance 9 Lift the upper case to find the following modules LVDS Cable Connector A DC In Module B IO board Module C Speakers D LED Board Module E Figure 5 45 Mainboard Overview D A C E...

Page 132: ...clips up connect the keyboard cable connector to the mainboard connector then push the connector clips down to lock Figure 5 46 Connecting the Keyboard Cable 2 Align the upper case to the lower case...

Page 133: ...ase Screws 4 With the connector clips down connect the touchpad cable connector to the mainboard connector with the metallic contacts side up Then push the connector clips up to lock Figure 5 49 Conne...

Page 134: ...Service and Maintenance 5 38 8 Install the WLAN module see WLAN Module Installation on page 5 29 Table 5 12 Upper and Lower Case Screws Screw Name Screw Type Quantity M 2 0 x 6 0 14 M 2 0 x 3 0 1...

Page 135: ...B speaker cable connector C IO board cable connector D and the LED board cable connector from the mainboard connectors Figure 5 50 Disconnecting the Cables TIP Lift the LVDS cable from the mainboard t...

Page 136: ...Service and Maintenance 5 40 3 Pull the mainboard by the right side to release the connectors from the slots on the lower case Figure 5 52 Removing the Mainboard...

Page 137: ...lower case and then push to install the mainboard TIP Ensure the LVDS DC In speaker IO board and LED board cable connectors are above the mainboard before installing the mainboard Figure 5 53 Connect...

Page 138: ...r A DC In cable connector B Speaker cable connector C IO board cable connector D LED board cable connector E Figure 5 55 Connecting the Cable Connectors 4 Install the upper case see Upper Case Install...

Page 139: ...module see Figure 5 45 page 5 35 2 Disconnect the IO board cable connector A from the mainboard connector and the microphone cable connector B from the IO board connector Figure 5 56 Disconnecting th...

Page 140: ...Service and Maintenance 5 44 4 Lift to remove the IO board from the lower case Figure 5 58 Removing the IO Board...

Page 141: ...Board Installation 1 Align and place the IO board to the lower case by the marked areas below Figure 5 59 Installing the IO Board 2 Attach the screw to secure the IO board to the lower case Figure 5 6...

Page 142: ...A to the mainboard connector and the microphone cable connector B to the IO board connector Figure 5 61 Connecting the Cables 4 Install the upper case see Upper Case Installation on page 5 36 Table 5...

Page 143: ...age 5 31 1 Locate the LED board module see Figure 5 45 page 5 35 2 Disconnect the LED board cable connector from the mainboard connector Figure 5 62 Disconnecting the LED Board Cable 3 Remove the scre...

Page 144: ...ice and Maintenance 5 48 4 The LED board is latched on the lower case as marked below Lift the LED board by the right side and slant it towards you to release the latch Figure 5 64 Removing the LED Bo...

Page 145: ...ted angle align and place the LED board on point A then slant towards point B to latch the LED board on the lower case Figure 5 65 Installing the LED Board 2 Attach the screw to secure the LED board t...

Page 146: ...nect the LED board cable connector to the mainboard connector then flip the clips down to lock Figure 5 67 Connecting the LED Board Cable 4 Install the upper case see Upper Case Installation on page 5...

Page 147: ...Remove the four 4 screws securing the speakers to the lower case Figure 5 68 Removing the Speaker Screws 2 Lift to remove the right speaker release the speaker cable from the guides on the lower case...

Page 148: ...Service and Maintenance 5 52 3 Lift to remove the left speaker Figure 5 70 Removing the Speakers 2 of 2...

Page 149: ...on its slot on the lower case Figure 5 71 Installing the Speakers 1 of 2 2 Do the following a Route the speaker cable through the guides on the lower case b Place the right speaker to its slot c Atta...

Page 150: ...and Maintenance 5 54 3 Attach the four 4 screws to the speakers to secure them on the lower case Figure 5 73 Attaching the Speaker Screws Table 5 16 Speaker Screws Screw Name Screw Type Quantity M 2 0...

Page 151: ...Removal on page 5 31 1 Remove the 17 screws securing the keyboard plate and the keyboard to the upper case TIP Some screws are located under the mylar Figure 5 74 Removing the Keyboard Screws 2 Lift...

Page 152: ...Service and Maintenance 5 56 3 Lift to remove the keyboard Figure 5 76 Removing the Keyboard...

Page 153: ...llation 1 Align the keyboard to the upper case Figure 5 77 Installing the Keyboard 2 Align and install the keyboard plate to the keyboard And route the keyboard cable to pass through the keyboard plat...

Page 154: ...11 M1 7 x 2 5 screws to secure the keyboard plate and the keyboard to the upper case Figure 5 79 Securing the Keyboard Plastic 4 Install the upper case see Upper Case Installation on page 5 36 Table...

Page 155: ...ocate the touchpad module on the underside of the upper case 2 Lift the touchpad cable to detach the adhesives under the cable Figure 5 80 Removing the Touchpad Cable 1 of 2 3 Flip up the connector cl...

Page 156: ...Service and Maintenance 5 60 4 From the front side of the upper case push the touchpad with your fingers to detach it from the upper case Figure 5 82 Removing the Touchpad...

Page 157: ...d Installation 1 Align and install the touchpad to its bay on the upper case Figure 5 83 Installing the Touchpad 2 Connect the touchpad cable connector then flip the connector clip down to lock Figure...

Page 158: ...Service and Maintenance 5 62 3 Press the touchpad cable to attach the adhesives and secure the cable on the upper case Figure 5 85 Securing the Touchpad Cable...

Page 159: ...te Mainboard Removal on page 5 39 1 On the underside of the mainboard remove the four 4 screws securing the thermal module to the mainboard Figure 5 86 Removing the Thermal Module Screws 2 Lift to rem...

Page 160: ...n the thermal module to the mainboard Figure 5 88 Installing the Thermal Module 2 Attach the four 4 screws to secure the thermal module to the mainboard Figure 5 89 Securing the Thermal Module Screws...

Page 161: ...5 65 Service and Maintenance Table 5 18 Thermal Module Screws Screw Name Screw Type Quantity M 2 0 x 3 0 4...

Page 162: ...ve the DC In cable from the guides on the lower case then set the cable aside Figure 5 90 Removing the DC In Cable 2 Disconnect the microphone cable connector from the IO board connector and remove th...

Page 163: ...ce 3 Remove the WLAN antenna cables from the guides on the lower case Figure 5 92 Removing the WLAN Antenna Cables 4 Remove the four 4 screws securing the LCD hinges to the lower case Figure 5 93 Remo...

Page 164: ...Service and Maintenance 5 68 5 Lift to remove the LCD module from the lower case Figure 5 94 Removing the LCD Module...

Page 165: ...odule Installation 1 Align and place the LCD module hinges to the lower case Figure 5 95 Installing the LCD Module 2 Attach the four 4 screws to secure the LCD module hinges to the lower case Figure 5...

Page 166: ...the guides on the lower case until the cables pass through the lower case hole Figure 5 97 Routing the WLAN Antenna Cables 4 Route the microphone cable to the guide on the lower case and connect to th...

Page 167: ...5 Route the DC In cable to the guide on the lower case Figure 5 99 Routing the DC In Cable 6 Install the mainboard see Mainboard Installation on page 5 41 Table 5 19 LCD Module Screws Screw Name Screw...

Page 168: ...Service and Maintenance 5 72 DC In Cable Removal Prerequisite LCD Module Removal on page 5 66 Using the plastic pry lift the DC in cable jack Figure 5 100 Removing the DC In Cable 1 of 2...

Page 169: ...Service and Maintenance DC In Cable Installation 1 Install the DC in cable jack to the lower case Figure 5 101 Installing the DC In Cable 2 Install the LCD module see LCD Module Installation on page...

Page 170: ...quisite LCD Module Removal on page 5 66 1 Pry inwards to release the top and side latches on the LCD bezel Figure 5 102 Removing the LCD Bezel 1 of 3 2 Continue to pry the bottom side latches of the L...

Page 171: ...5 75 Service and Maintenance 3 Lift to remove the LCD bezel Figure 5 104 Removing the LCD Bezel 3 of 3...

Page 172: ...ance 5 76 LCD Bezel Installation 1 Align the LCD panel hinges to the LCD bezel Figure 5 105 Installing the LCD Bezel 1 of 3 2 Secure the bottom side latches of the LCD bezel Figure 5 106 Installing th...

Page 173: ...5 77 Service and Maintenance 3 Continue to secure the top and side latches Figure 5 107 Installing the LCD Bezel 3 of 3 4 Install the LCD module see LCD Module Installation on page 5 69...

Page 174: ...requisite LCD Bezel Removal on page 5 74 1 Remove the four 4 screws securing the LCD panel to the LCD cover Figure 5 108 Removing the LCD Panel Screws 2 Remove the LVDS mylar adhesives from the LCD pa...

Page 175: ...tenance 3 Lift to remove the LCD panel Figure 5 110 Removing the LCD Panel 4 On the underside of the LCD panel lift the transparent mylar covering the LVDS cable connector Figure 5 111 Disconnecting t...

Page 176: ...e 5 80 5 Disconnect the LVDS cable from the LCD panel connector Figure 5 112 Disconnecting the LVDS Cable 2 of 2 6 Remove the metallic tape securing the camera cable to the LCD cover Figure 5 113 Remo...

Page 177: ...vice and Maintenance 7 Lift to remove the camera from the LCD cover Figure 5 114 Removing the Camera 8 Disconnect the camera cable connector from the camera module Figure 5 115 Disconnecting the Camer...

Page 178: ...ance 5 82 LCD Panel Installation 1 Connect the camera cable to the camera module connector Figure 5 116 Connecting the Camera Cable 2 Install the camera module to the LCD cover Figure 5 117 Installing...

Page 179: ...aintenance 3 Attach the metallic tape to secure the camera cable to the LCD cover Figure 5 118 Securing the Camera Cable 4 Connect the LVDS cable connector the LCD panel connector Figure 5 119 Connect...

Page 180: ...ice and Maintenance 5 84 5 Attach the transparent mylar to protect the LVDS cable connector Figure 5 120 Attaching the Mylar 6 Align the LCD panel to the LCD bracket Figure 5 121 Installing the LCD Pa...

Page 181: ...aching the LVDS Cable Adhesives 8 Attach the four 4 screws to secure the LCD panel to the LCD cover Figure 5 123 Securing the LCD Panel Screws 9 Install the LCD bezel see LCD Bezel Installation on pag...

Page 182: ...CD Module Removal Prerequisite LCD Bezel Removal on page 5 74 1 Lift to remove the camera module Figure 5 124 Removing the Camera Module 1 of 2 2 Disconnect the camera cable connector Figure 5 125 Rem...

Page 183: ...e camera cable connector to the camera module Figure 5 126 Installing the Camera Module 1 of 2 2 Install the camera module to the slot on the LCD cover Figure 5 127 Installing the Camera Module 2 of 2...

Page 184: ...Removal Prerequisite LCD Panel Removal on page 5 78 1 Remove the six 6 screws securing the LCD brackets to the LCD cover Figure 5 128 Removing the LCD Brackets 1 of 2 2 Lift to remove the LCD bracket...

Page 185: ...gn the LCD brackets to the LCD cover Figure 5 130 Installing the LCD Brackets 1 of 2 2 Attach the six 6 screws to secure the LCD brackets to the LCD cover Figure 5 131 Installing the LCD Brackets 1 of...

Page 186: ...phone Removal Prerequisite LCD Panel Removal on page 5 78 1 Detach the metallic tapes securing the microphone cable Figure 5 132 Removing the Microphone 1 o 2 2 Lift to remove the microphone Figure 5...

Page 187: ...the microphone into its slot on the LCD cover Figure 5 134 Installing the Microphone 1 o 2 2 Attach the metallic tapes to secure the microphone cable Figure 5 135 Installing the Microphone 2 of 2 3 I...

Page 188: ...Main Removal Prerequisite LCD Panel Brackets Removal on page 5 88 1 Remove the main antenna cable from the guides on the LCD cover Figure 5 136 Removing the Main Antenna 1 of 3 2 Remove the mylar Figu...

Page 189: ...5 93 Service and Maintenance 3 Remove the main antenna from the LCD cover Figure 5 138 Removing the Main Antenna 3 of 3...

Page 190: ...Antenna Main Installation 1 Align and place the main antenna on its slot on the LCD cover Figure 5 139 Installing the Main Antenna 1 of 3 2 Install the mylar to protect the main antenna Figure 5 140 I...

Page 191: ...and Maintenance 3 Route the main antenna cable through the guides on the LCD cover Figure 5 141 Installing the Main Antenna 3 of 3 4 Install the LCD panel brackets see LCD Panel Brackets Installation...

Page 192: ...e the auxiliary antenna cable from the guides on the LCD cover Figure 5 142 Removing the Auxiliary Antenna 1 of 2 2 Remove the auxiliary antenna cable from its slot on the LCD cover TIP Slightly move...

Page 193: ...antenna on its slot on the LCD cover Figure 5 144 Installing the Auxiliary Antenna 1 of 2 2 Route the auxiliary antenna cable through the guides on the LCD cover Figure 5 145 Installing the Auxiliary...

Page 194: ...ld Replaceable Unit List FRU Field Replaceable Unit List 6 2 Exploded Diagram 6 3 Main Assembly 6 3 Lower Case Assembly 6 5 Upper Case Assembly 6 6 LCD Assembly 6 8 HDD Assembly 6 10 FRU List 6 11 Scr...

Page 195: ...or channel Part number changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU l...

Page 196: ...FRU Field Replaceable Unit List 6 3 Exploded Diagram Main Assembly Figure 6 1 Main Assembly Exploded Diagram 1 3 4 5 7 2 6 8 9...

Page 197: ...No Description P N 1 UPPER CASE 60 SGYN2 001 2 MAINBOARD NB M3A11 004 3 THERMAL MODULE W O FAN 60 SGYN2 007 4 FAN 23 SGYN2 001 5 SPEAKERS L R 23 SGYN2 003 6 DC IN CABLE 50 SGYN2 002 7 LED BOARD WITH...

Page 198: ...aceable Unit List 6 5 Lower Case Assembly Figure 6 2 Lower Case Assembly Exploded Diagram Table 6 2 Lower Case Assembly Exploded Diagram No Description P N 1 UNILOAD DOOR 60 SGYN2 004 2 LOWER CASE 60...

Page 199: ...FRU Field Replaceable Unit List 6 6 Upper Case Assembly Figure 6 3 Upper Case Assembly Exploded Diagram 1 2 3 4 5...

Page 200: ...t List 6 7 Table 6 3 Upper Case Assembly Exploded Diagram No Description P N 1 KEYBOARD SUPPORT PLATE 33 SGYN2 001 2 KEYBOARD KB I100A 207 3 TOUCHPAD FFC 50 SGYN2 001 4 TOUCHPAD ASSEMBLY 60 SGYN2 003...

Page 201: ...FRU Field Replaceable Unit List 6 8 LCD Assembly Figure 6 4 LCD Assembly Exploded Diagram 1 2 3 4 5 8 9 6 7...

Page 202: ...ly Exploded Diagram No Description P N 1 LCD BEZEL TBD 2 LCD PANEL TBD 3 LVDS CABLE 50 SGYN2 005 4 LCD BRACKET R L 33 SGYN2 003 5 MIC SET 23 SGYN2 002 6 CAMERA 1M 57 SGYN2 001 7 WLAN ANTENNA AUX 50 SG...

Page 203: ...Replaceable Unit List 6 10 HDD Assembly Figure 6 5 HDD Assembly Exploded Diagram Table 6 5 HDD Assembly Exploded Diagram No Description P N 1 HDD BRACKET 33 SGYN2 002 2 HDD TBD 3 HDD BOARD 55 SGYN2 0...

Page 204: ...os WB222 NI 23600 103 Liteon 3rd WiFi 2x2 AGN BT4 0 Broadcom 43228 20702 WiFi 43228 2x2 DB AGN BT4 0 20702 NC 23611 003 Foxconn Wireless LAN Atheros HB125 1x1 BGN NI 23600 085 Liteon Wireless LAN Athe...

Page 205: ...CLIP KOREA 27 WH202 009 AC CLIP AF 27 WH202 010 ANTENNA MAIN 50 SGYN2 003 ANTENNA AUX 50 SGYN2 004 LVDS CABLE 50 SGYN2 005 CASE COVER BRACKET ASSEMBLY UPPER CASE BLACK 60 SGYN2 001 UPPER CASE SILVER...

Page 206: ...A10B AF1S Internal 10 Standard 84KS Black US International Texture KB I100A 207 Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 84KS Black Greek Texture KB I100A 191 Keyboard ACER AF1S_A10B AF1S Int...

Page 207: ...ndard 85KS Black French Texture KB I100A 189 Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 85KS Black Hungarian Texture KB I100A 192 Keyboard ACER AF1S_A10B AF1S Internal 10 Standard 85KS Black No...

Page 208: ...TMB13 M Intel HM77 UMA Broadcom 57785 Acer Logo LF CPU i3 3217 NB M3A11 004 Mainboard V5 171 TMB13 M Intel HM77 UMA Broadcom 57785 Acer Logo LF CPU i5 3317 NB M3A11 001 Mainboard AO756 TMB13 E Intel H...

Page 209: ...HDD MYLAR W SPONGE 47 SGYN2 002 CATEGORY Description Part No SCREWS SCREW 2D 2 5L K 4 05D NI NL 86 SGYN2 001 SCREW 2D 3L K 4 5D ZK NL CR3 0 4T 86 SGYN2 002 SCREW 2D 3L K 4 5D ZK NL 86 SGYN2 003 SCREW...

Page 210: ...CHAPTER 7 Test Compatible Components Test Compatible Components 7 2 Microsoft Windows 7 Environment Test 7 2...

Page 211: ...Black IU40 11190 011S wall mounted LV5 OBL LF AP 04007 002 10001081 DELTA 40W Adapter DELTA 40W 19V 1 7x5 5x11 Black ADP 40 TH AA LV5 wall mounted OBL LF AP 04001 002 60016453 CHICONY POWER 40W Adapte...

Page 212: ...0 9YG142 188 Sapta 15 320G P SATA 8MB LF HF F W 0001SDM1 7mmzh KH 32001 021 60002036 SEAGATE N320GB5 4 KS_4K HDD SEAGATE 2 5 5400rpm 320GB 320G P 7mmzh 9YG142 190 Sapta 15 SATA 8MB LF HF F W 0010SDM1...

Page 213: ...0NS CG LF HF KN 2GB03 025 60004668 ELPIDA SO2GBIII13 Memory ELPIDA SO DIMM DDRIII 1600 2GB EBJ20UF8BDU0 GN F LF HF 256 8 38nm KN 2GB09 012 60024207 KINGSTON FAR EAST SO2GBIII Memory KINGSTON SO DIMM D...

Page 214: ...1ISV1M NC 24611 009 10000981 MISC CP1ISV1M Synaptics Touchpad CP1ISV1M NC 24611 00A WLAN 10001018 HON HAI 3rd WiFi 2x2 AGN BT4 0 Foxconn 3rd WiFi 2x2 AGN BT4 0 Atheros WB222 NI 23600 102 10001023 LITE...

Page 215: ...CHAPTER 8 Online Support Information Online Support Information 8 2 Introduction 8 2...

Page 216: ...ation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technica...

Page 217: ......