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Frequently asked questions - 59

Where are my apps?

Move your cursor to the lower left-hand corner of the screen and 
select 

Search

, start typing the name of the app you would like to 

open.

How do I make an app appear on Start?

If you're in 

All apps

 and you want to make an app appear on 

Start

right-click an app and select 

Pin to Start

.

How do I remove a tile from Start?

Right-click a tile to select it and select 

Unpin from Start

 to remove 

the tile from 

Start

.

How do I make an app appear on my taskbar?

If you're in 

All apps

 and you want to make an app appear on the 

taskbar, right-click an app or tile and select 

Pin to taskbar

.

How do I install apps?

You can download Windows Store apps from 

Store

. You will need to 

have a Microsoft ID to purchase and download apps from 

Store

I can't find apps like Notepad and Paint! Where are they?

Move your cursor to the lower left-hand corner of the screen and 
select 

Search

. Type the name of the app you would like to open. 

Alternatively, open 

All apps

 and scroll to ’Windows Accessories’ to 

see the list of legacy programs.

What is a Microsoft ID (account)?

A Microsoft account is an email address and password that you use to 
sign in to Windows. You can use any email address, but it is best if 
you choose the one you already use to communicate with friends and 
sign in to your favorite websites. When you sign in to your PC with a 
Microsoft account, you'll connect your PC to the people, files, and 
devices you care about.

Summary of Contents for TravelMate P278-M

Page 1: ...1 TravelMate P2 Series User s Manual...

Page 2: ...og onto account acer com using your Acer ID and password to see and manage all your registered products Note It may take a few days for your information to be updated to the database Model number ____...

Page 3: ...lock 32 Using passwords 32 Entering passwords 33 BIOS utility 34 Boot sequence 34 Setting passwords 34 Power management 35 Saving power 35 Battery pack 37 Battery characteristics 37 Charging the batt...

Page 4: ...tents Internet and online security 63 First steps on the net 63 Protecting your computer 63 Choose an Internet Service Provider 63 Network connections 65 Surf the Net 67 Security 67 Playing Blu Ray or...

Page 5: ...ng for your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to...

Page 6: ...er s Manual you must first be connected to the internet Open Acer Care Center from the desktop and click on the link under Support The link will open the Acer Service Support webpage Scroll down to Dr...

Page 7: ...ter to temperatures below 0 C 32 F or above 50 C 122 F Do not subject the computer to magnetic fields Do not expose the computer to rain or moisture Do not spill water or any liquid on the computer Do...

Page 8: ...if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Cleaning and servicing When cleaning the computer...

Page 9: ...s show you around your new Acer computer Screen view Icon Item Description 1 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 2 Screen Displays...

Page 10: ...lly charged The light shows blue when in AC mode Icon Item Description 1 Keyboard For entering data into your computer See Using the keyboard on page 14 2 Touchpad Touch sensitive pointing device The...

Page 11: ...e lock Keyless models are also available 2 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 3 External display VGA port Connects to a display device e...

Page 12: ...cts to audio devices e g speakers headphones or a headset with microphone 2 USB port Connects to USB devices 3 Optical drive Internal optical drive accepts CDs or DVDs 4 Optical disk access indicator...

Page 13: ...attery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds 2 Speakers Deliver stereo audio output 3 Ventilation and cooling fan Al...

Page 14: ...ck When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys function as a calculator complete with the arithmetic opera...

Page 15: ...screen brightness Fn Volume up Increases the sound volume Fn Volume down Decreases the sound volume Fn Home Play Pause Play or pause a selected media file Fn Pg Up Stop Stop playing the selected medi...

Page 16: ...lide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an it...

Page 17: ...s To change the touchpad settings to suit your personal requirements please do the following 1 In the icon tray in the lower right hand corner of the screen select the Notifications icon to open the N...

Page 18: ...our personal needs You can change the primary button for left or right handed use turn the touchpad off if you prefer to use a mouse or set a delay to prevent the cursor moving if you accidentally tap...

Page 19: ...omputer s USB port if no internal Bluetooth adapter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first...

Page 20: ...g the Notifications icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to settings to enter t...

Page 21: ...wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the...

Page 22: ...tion through the ISP of your choice Make a note of the wireless network s name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the...

Page 23: ...Connecting to the Internet 23 4 Select Network internet 5 You will see a list of available wireless networks Select the one you wish to use...

Page 24: ...24 Connecting to the Internet 6 Once you select a wireless network select Connect 7 If required enter the network s password...

Page 25: ...er Refer to the image below Then you ll be ready to get online Connecting to a cellular network If your computer has a SIM slot you can connect to the internet using a cellular phone network To do thi...

Page 26: ...6 Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Page 27: ...Password Fingerprint registration if your PC has a fingerprint scanner Online accounts configuration Pre Boot Authentication Boot sequence and device security Data Protection Personal secure drive fil...

Page 28: ...Drive Once you have set a password you can click Next to proceed to setting up a Personal Secure Drive or click Finish to exit the wizard Note Select a password that you will remember but is difficult...

Page 29: ...of your hard disk where you can save files You can only get access to the PSD via password or fingerprint authentication Once setup is finished you can go to the ProShield Console to manage your comp...

Page 30: ...manage online account information and back up or restore credential information Fingerprint Registration only if your PC has a fingerprint scanner You can use a fingerprint scanner to secure your PC...

Page 31: ...cure Drive Data Removal Here you can select files to be completely removed from the hard disk The File Shredder overwrites the data to make recovering the data impossible Warning Make sure you select...

Page 32: ...om unauthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set...

Page 33: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Page 34: ...yed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the left of the screen Setting passwords To set a password on bo...

Page 35: ...wer Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If...

Page 36: ...36 Power management 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes...

Page 37: ...adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1...

Page 38: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...

Page 39: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...

Page 40: ...ernal monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from you...

Page 41: ...putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to y...

Page 42: ...in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is...

Page 43: ...apter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your compu...

Page 44: ...elers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When travelin...

Page 45: ...45 Ports and connectors In this section you will find Information on the ports and connectors fitted to your computer...

Page 46: ...devices to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in...

Page 47: ...u find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the...

Page 48: ...den icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardware message...

Page 49: ...power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the co...

Page 50: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 51: ...question In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact i...

Page 52: ...check the following Is a disc in the optical drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB drive or smartphone plugged into your computer Unplug it...

Page 53: ...turn off I want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical drive Simply insert the tip of a pen or straightened out paperclip into th...

Page 54: ...lers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer and contains all you need to know about the ITW program A list of available authorize...

Page 55: ...duce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number...

Page 56: ...computer How do I turn off my computer Press the Windows key or select the Windows Start button and select the power icon Shut down You can also turn off the computer by right clicking the Windows Sta...

Page 57: ...e your Pictures folder will open by default Select Choose this folder to add the folder to the lock screen slideshow 4 Select a folder and select Remove to remove the folder from the lock screen slide...

Page 58: ...ktop and select Screen resolution How do I set the alarm Your computer can act as an alarm clock Search Alarms and then select Alarms 1 Select a name for the alarm 2 Set the time by choosing the hour...

Page 59: ...How do I install apps You can download Windows Store apps from Store You will need to have a Microsoft ID to purchase and download apps from Store I can t find apps like Notepad and Paint Where are t...

Page 60: ...t account and want to get one press the Windows key or select the Windows Start button Settings Accounts Sign in with a Microsoft account and follow the onscreen instructions How do I check for Window...

Page 61: ...aler Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended cou...

Page 62: ...d service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center...

Page 63: ...Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experi...

Page 64: ...nd always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the in...

Page 65: ...Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an inter...

Page 66: ...Access point router 2 Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button t...

Page 67: ...latest information and downloads Security You are probably eager to explore everything the internet has to offer In order for you to be safe online Acer has pre installed McAfee Internet Security Sui...

Page 68: ...posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are malicio...

Page 69: ...to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to disco...

Page 70: ...otection updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the internet today we use them for everything from ordering flowers and online ban...

Page 71: ...t open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Do not click on a link in an email unless you specifically asked for th...

Page 72: ...ere s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and contests that you ve...

Page 73: ...dows Updates If you have an active internet connection Windows can check for important updates for your computer and install them automatically These updates include security patches and program updat...

Page 74: ...r the region code DVDs are available for 6 regions Region code Country or region 1 USA Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan South Korea 4 Latin America Australia New...

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