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Acer Veriton 5500, Service Manual

The Acer Veriton 5500 is a reliable and efficient desktop computer designed for seamless performance. With its powerful processing capabilities and sleek design, this product is perfect for both home and office use. Download the free user manual from 88.208.23.73:8080 to maximize its features and functionality.

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VIII

Table of Contents

Removing the Intrusion Alarm Cable Module  . . . . . . . . . . . . . . . . . . . . . .  77
Removing the DIMM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Removing and Installing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the Power Switch Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the USB/ Audio Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the Hard Disk Drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Removing the LED Activity Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing the CPU Fan Sink   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing and Installing the Processor   . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the System Main board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Removing the I/O Port Bracket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Veriton 5500/ 5500G Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . .85
Disassembling the Veriton 5500/ 5500G   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Open the Housing Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Removing the Front Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Removing the Empty Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Removing a Dummy Link Bar  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Removing a Link Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Removing the AGP VGA Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the Modem Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the USB/ Audio Board Module . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing a  DIMM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing the CPU Fan Sink   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Removing and Installing the Processor   . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Removing and Installing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . .91
Removing the Hard Diskette Drive and Floppy Diskette Drive  . . . . . . . . . .92
Removing the CD-RW & DVD-ROM Drive  . . . . . . . . . . . . . . . . . . . . . . . . .93
Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Removing the Intrusion Alarm Cable Module  . . . . . . . . . . . . . . . . . . . . . . .95
Removing the LED Activity Indicators Module   . . . . . . . . . . . . . . . . . . . . . .95
Removing Power Switch Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Removing the System Main Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Removing the I/O Port Bracket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Veriton 7500/ 7500G Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . .98
Disassembling the Veriton 7500/ 7500G   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Opening the Housing   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Removing the Front Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Removing the Modem Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Removing the AGP VGA Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Removing the USB/ Audio Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Removing the DVD-ROM and CD-RW Drive  . . . . . . . . . . . . . . . . . . . . . .102
Removing the Floppy  Disk Drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Removing the Hard Disk Drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Removing the Intrusion Alarm Cable Module  . . . . . . . . . . . . . . . . . . . . . .104
Removing a DIMM   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Removing the CPU Fan Sink   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Removing and Installing the Processor   . . . . . . . . . . . . . . . . . . . . . . . . . .106
Removing and Installing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . .106
Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Removing the LED Activity Indicators With Power Switch Cable Module .107
Removing the  Main Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Removing the I/O Port Bracket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Summary of Contents for Veriton 5500

Page 1: ...Veriton 3500 5500 7500 Service Guide PART NO PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw...

Page 2: ...II Revision History Please refer to the table below for the updates made on Veriton 3500 5500 7500 service guide Date Chapter Updates...

Page 3: ...spect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licen...

Page 4: ...bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN OR...

Page 6: ...VI...

Page 7: ...es 39 IDE Primary Master Slave and IDE Secondary Master Slave Setup 41 Advanced BIOS Features 42 Advanced Chipset Features 44 Integrated Peripherals 45 Power Management Setup 48 PnP PCI Configurations...

Page 8: ...emoving and Installing the RTC Battery 91 Removing the Hard Diskette Drive and Floppy Diskette Drive 92 Removing the CD RW DVD ROM Drive 93 Removing the Power Supply 95 Removing the Intrusion Alarm Ca...

Page 9: ...Exploded Diagram 129 Veriton 5500 5500G Exploded Diagram 135 Veriton 7500 7500G Exploded Diagram 141 Appendix A Model Definition and Configuration 147 Veriton 3500 5500 7500 147 Veriton 3500G 5500G 7...

Page 10: ...Pin Grid Array 2 processor FC PGA2 based MicroATX IBM PC AT compatible system with PCI bus The Veriton 3500G 5500G 7500G supports Intel Pentium IV Willamette 478 Northwood Flip Chip Pin Grid Array 2...

Page 11: ...1 0 b Compliant Power management and Configuration Support Software shutdown for Windows 95 98SE ME 2000 XP Hardware monitor function On board DC to DC converter VRM 9 0 spec Supports USB 2 0 high pe...

Page 12: ...tion WfM 2 0 Complaint Expansion 3 PCI slots 2 DIMM slots 1 AGP slot no AGP slot for Veriton 3500 5500 and 7500 Upgradeable memory and hard disk Human centric design and ergonomics Mini tower form fac...

Page 13: ...emitting diode LED 2 3 5 inch floppy drive 3 Floppy drive eject button 4 CD ROM DVD ROM CD RW Headphone Earphone port 5 Volume control tune 6 CD ROM DVD ROM CD RW LED 7 CD ROM DVD ROM CD RW tray 8 CD...

Page 14: ...rts front and rear However you cannot use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back 14 LAN Activity LED...

Page 15: ...1 Power supply 2 Voltage selector switch 3 Keyhol 4 Green PS 2 mouse port 5 Power Jack for external speakers 6 Teal orTurquoise Serial port 7 Burgundy Parallel Printer port 8 Blue CRT LCD monitor por...

Page 16: ...has two microphone in ports front and rear However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the...

Page 17: ...ht emitting diode LED 2 LAN activity LED 3 Power LED 4 Power button 5 CD ROM DVD ROM Headphone Earphone port 6 Floppy drive light emitting diode LED 7 3 5 inch floppy disk drive 8 Floppy drive eject b...

Page 18: ...r However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back 15 Headphone earphone port 16 Micro...

Page 19: ...con Color escription 1 Voltage selector switch 2 Green PS 2 mouse port 3 Power jack for external speakers 4 Teal or Turquoise Serial port 5 Burgundy Parallel printer port 6 Blue monitor port 7 White N...

Page 20: ...ports front and rear However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back 11 Black Telepho...

Page 21: ...computer s front panel consists of the following Label Icon Description 1 CD ROM DVD ROM tray 2 Stop Eject Butto 3 Skip Forward Button 4 Hard disk drive activity light emitting diode LED 5 LAN activi...

Page 22: ...tting for your system enables the microphone in port in front and disables the one at the back 9 Volume Control Tuner 10 Headphone earphone port 11 5 25 inch drive bays 12 3 5 inch floppy disk drive 1...

Page 23: ...n 7500 7500G Label Icon Color Description 1 Voltage Selector Switch 2 Power cord socket 3 Burgundy Parallel printer port 4 White Network port 5 Power jack for external speakers 6 Power supply 7 Green...

Page 24: ...However you can not use both of them at the same time The default setting for your system enables the microphone in port in front and disables the one at the back 9 Black USB ports 10 Teal or Turquoi...

Page 25: ...Audio CODEC DDR 266 200 DDR 266 200 PCI Slot PCI Slot PCI Slot SIO FWH Scaleable Bus 3 2GB s 2 12GB s 8 Bit Hub Interface 266MB s VGA Willamette Northwood Processor Brookdale GL GMCH ICH4 6 USB 2 0 p...

Page 26: ...PCI Slot PCI Slot PCI Slot SIO FWH Scaleable Bus 3 2GB s 4 25GB s 2 12GB s 8 Bit Hub Interface 266MB s AGP 4X 2X 1 5V signal VGA Willamette Northwood Processor Brookdale G GMCH ICH4 AGP 6 USB 2 0 por...

Page 27: ...18 Veriton 3500 5500 7500 Main Board Layout Veriton 3500 5500 7500 S88M GL 30 29 28 27 26 17 1 36 35 34 33 32 31 18 9 13 14 15 16 19 20 21 2 3 4 5 6 7 8 10 11 12 22 23 25 37 38...

Page 28: ...Chapter 1 19 Main Board Layout Veriton 3500G 5500G 7500G S88M G 30 29 28 27 26 17 1 36 35 34 33 32 31 18 9 13 14 15 16 19 20 21 2 3 4 5 6 7 8 10 11 12 22 23 24 25 37 38...

Page 29: ...r Connector 12V 7 Serial IRQ 26 Line in upper Line out middle Mic in lower 8 Power LED 27 Network upper and USB lower Ports 9 Power Button 28 Parallel port upper and Serial Ports lower 10 Audio FPIO C...

Page 30: ...Windows E Explore My Computer Windows F Find Document Windows Minimize All j j j j Windows M Undo Minimize All Windows R Displays Run dialog box 4 Application key Opens the applications context menu...

Page 31: ...aying Backward button press to skip backward to the previ ous track or file and start playing 11 Internet Suspend keys Consist of three buttons Email launches the email application that came bun dled...

Page 32: ...ny jumper BIOS Item Specification BIOS code programmer Award BIOS version V6 0 BIOS ROM type Intel FWH SST 49LF004 33 4C NH BIOS ROM size 4MB Support protocol PCI 2 1 APM1 2 DMI 2 00 1 E IDE ACPI 1 0...

Page 33: ...package 184 pin DIMM Support to parity check feature Yes Support to Error Correction Code ECC feature Yes Memory module combinations You can install memory modules in any combination as long as they m...

Page 34: ...is only applicable to system with installed Pentium 4 processor L2 Cache RAM size Pentium IV processor 512 KB for Northwood and 256KB for Willamette L2 Cache RAM speed The same with the processor core...

Page 35: ...one jack Supported On audio I O board Front Panel Access Headphone jack Supported On audio I O board Front Panel Access Package QFP64 Line in Line out speaker out Supported On audio I O board connects...

Page 36: ...supported PIO Modes 0 4 Multiword DMA Modes 0 2 Ultra DMA Modes DC Power Requirements max 5V 12V Startup peak 1 5A 2A Maximum seeking RMS 1 5A 2A Voltage tolerance 5V DC 5 12V DC 10 MTBF Mean Time Bet...

Page 37: ...ep 20mA 2mA Avtiv 1 5A max 1A max Parallel Port Item Specification Parallel port controller Embedded in SMSC LPC47M192 Parallel port controller resident bus LPC Number of parallel ports 1 SupportSPP E...

Page 38: ...S Setup 4 3 Modem Item Specification Fax modem data baud rate bps 14 4K bps Data modem data baud rate bps 56K bps Voice modem Yes Modem connector type RJ11 Full duplex Yes USB Port Items Specification...

Page 39: ...and Post Memory PCI Development BIOS 0F0000 0FFFFF 64KByte System BIOS Memory 100000 UPPER LIMIT Main Memory UPPER LIMIT 4GBytes PCI Memory Onboard Device ID IRQ Map Device AD IDSEL Route Reg Mask In...

Page 40: ...t 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Registe Parallel Pr...

Page 41: ...H 4 Keyboard controller Built in Intel 82801DB ICH 4 RTC Built in Intel 82801DB ICH 4 Environmental Requirements Item Specifications Temperature Operating 10 to 35 C Non operating 10 to 60 C Non opera...

Page 42: ...5 FDD and one 3 5 HDD without packing Depends on local configuration Switching Power Supply A 1 Input frequency Normal Frequenc Frequency Variation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz A 2 Input...

Page 43: ...ble H sync and V sync signals to control the VESA DPMS monitor Suspend Mode Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button CPU goes into SMM CP...

Page 44: ...uration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad In thi...

Page 45: ...s you how to move within a screen and from one screen to another To select an option move the highlight bar by pressing w w w w y y y y z z z z or x x x x then press e e e e To change a parameter sett...

Page 46: ...Description Product Name Displays the model name of your system System S N Displays your system s serial number Main Board ID Displays the main board s identification number Main Board S N Displays yo...

Page 47: ...mary Master setup press e e e e The IDE CD ROM is always automatically detected Show the Status None HDD or CD ROM Number IDE Primary Slave Lets you configure the hard disk drive connected to the slav...

Page 48: ...t Keyboard All Errors No Error All But Diskette All But Disk Key Base Memory Refers to the portion of memory that is available to standard DOS programs DOS systems have an address space of 1 MB but th...

Page 49: ...drive Press Enter IDE Primary Master Displays the device type Auto None Manual Access Mode Selects the HDD access mode Auto Large LBA CHS Capacit Shows the size of your hard disk in MB xxxxx MB Cylind...

Page 50: ...d Disabled Silent Boot This item is used to decide if the system logo displays when the system boots up Enabled Disabled Configuration Table Displays preboot system configuration table when enabled Di...

Page 51: ...on limits access only to BIOS setup To disable the security option select Password Setting from the main menu don t type anything and just press e e e e The System option limits access to both the Sys...

Page 52: ...gested settings Parameter Description Options Memory Hole at 15M 16 This option lets you reserve system memory area for special ISA cards The chipset accesses code data of these areas from the ISA bus...

Page 53: ...d Peripherals parameter Settings in boldface are the default and suggested settings Parameter Description Options On Chip Primary PCI IDE On Chip Secondary PCI IDE These parameters let you enable or d...

Page 54: ...r disable the USB mouse driver within the onboard BIOS The mouse driver simulates legacy mouse command and lets you use a USB mouse during POST or after boot if you don t have a USB driver in the oper...

Page 55: ...8 IRQ7 3BC IRQ7 278 IRQ5 Disabled Parallel Port Mode IBM PC AT and PS 2 compatible bi directional parallel port SPP Enhanced Parallel Port EPP compatible with EPP1 7 and EPP 1 9 Extended Capabilities...

Page 56: ...rks only in APM mode IMPORTANT If an ACPI aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode the operating system will use the ACPI interfaces Then the settings in Pow...

Page 57: ...nd Disabled 1 min 15 min Soft Off by PWR BTTN Function Enabled in ACPI and APM Mode This is a specification of ACPI and supported by hardware When Delay 4 sec is selected the soft power switch on the...

Page 58: ...nth when system will boot up Set it to 0 if you want to boot everyday Time hh mm ss Alarm Indicate the hour minute and second when system will boot up Disabled Enabled Set Resume by Alarm to Enabled t...

Page 59: ...sign the IRQs and DMAs to the ISA and PCI devices Set this to Auto to enable the auto configuration function Auto ESCD Manual IRQ Resources IRQ 3 COM2 IRQ 4 COM1 IRQ 5 Network Sound or Others IRQ 7 Pr...

Page 60: ...a color data storage of each VGA card installed in the system The snooping process lets the CPR send a signal to all the VGA cards so that they can update their individual RAMDACs The signal goes thr...

Page 61: ...d in ACPI Mode When the temperature of the CPU reaches th default value the system will give warning by initiating beep sounds 85 degree C 185 degree F 55degree C 131 degree F 65 degree C 149 degree F...

Page 62: ...system reaches the default value the system will give warning by initiating beep sounds 55 degree C 131 degree F 25degree C 77 degree F 35 degree C 95 degree F 45 degree C 113 degree F Disabled 65degr...

Page 63: ...500 Frequency Control The following table describes the parameters found in this menu Parameter Description Processor Indicates the type of processor installed in your computer Processor Spee Indicate...

Page 64: ...haracters When you type the characters they appear as asterisks on the password screen box 2 After typing the password press e e e e 3 At the next prompt re type your password and press e e e e again...

Page 65: ...57 Veriton 3500 5500 7500...

Page 66: ...your password Your password can be up to 8 alphanumeric characters When you type the characters they appear as asterisks on the password screen box 2 After typing the password press e e e e 3 At the n...

Page 67: ...1 Turn off and unplug the system 2 Open the system housing Take off battery and short it 3 Place on RTC battery reboot the system and enter setup menu to load default setting Clear CMOS Follow these s...

Page 68: ...pe hard disk type etc otherwise BIOS will keep the previous CMOS settings Selecting this option displays the following dialog box Choosing Yes enables BIOS to automatically detect the hardware changes...

Page 69: ...og box appears Select Yes to exit Setup Select No to return to the main menu If you have made changes in the parameter settings you will be asked if you want to keep the changes made to the BIOS Selec...

Page 70: ...s The following screen shows the Advanced Options parameter CAUTION Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system Product I...

Page 71: ...rom the Advanced Options menu displays the following screen The following table describes the parameters found in the sub menu Settings in boldface are the default and suggested settings Parameter Des...

Page 72: ...bled Boot Up NumLock Status Selects power on state for NumLock On Off Gate A20 Option Fast Lets chipset control Gate A20 Normal A pin in the keyboard controller controls Gate 20 Default is fast Fas No...

Page 73: ...eable C segment shadow RAM cacheable Enabled Disabled Video RAM Cacheable A B segment shadow RAM cacheable Disabled Enabled Memory Hole at 15M 16 The system will reserve 15 16 MB address for the add o...

Page 74: ...the Advanced Options menu displays the following screen Parameter Description Option UART Mode Select Selects the UART as Serial Port Normal or IRDA or ASKIR Normal IrDA ASKI UR2 Duplex Mode Selects...

Page 75: ...67 Veriton 3500 5500 7500 The following table describes the parameters found in the sub menu Settings in boldface are the default and suggested settings...

Page 76: ...On Suspend will Stop Grant PwrOn Suspend MODEM Use IRQ This item lets you set an IRQ for the modem 3 4 5 7 9 10 11 and N A Primary IDE 0 To enable or disable the detection of Primary IDE 0 HDD activit...

Page 77: ...BIOS Min 10 Max 24 Key in a DEC number Auto Detect PCI CLK Detect PCI card If the default is set to Disabled then the PCI slot clock will be turned off and vice versa Disabled Enabled Spread Spectru T...

Page 78: ...the following tools q Wrist grounding strap and conductive mat for preventing electrostatic discharge q Flat bladed screwdriver q Phillips screwdriver q Hexagonal screwdriver q Plastic stick NOTE The...

Page 79: ...ormation Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all po...

Page 80: ...Main Unit Front Panel AGP VGA Card LAN Card Rotate Bracket W DVD ROM FDD Module EMI Audio Cover USB Audio Board Module Power Supply DVD ROM Power switch cable Intrusion Alarm Cable Module DIMM Main B...

Page 81: ...additional components inside the system unit CAUTION Before you proceed make sure that you have turned off the system and all peripherals connected to it Removing the Housing Cover 1 Place the system...

Page 82: ...he front panel gently in the way as shown here Removing the AGP VGA Card 1 See Removing the Housing Cover on page 73 2 Remove the screw as shown here and then remove the AGP VGA card from the slot NOT...

Page 83: ...Cover on page 73 2 Press and then remove the EMI audio cover from the lower case Removing the FDD and DVD Frame 1 See Removing the Housing Cover on page 73 2 Push the two latches of both sides then li...

Page 84: ...D and DVD frame from the lower case 6 Remove the floppy disk drive cable and optical drive IDE cable from the main board 7 Remove the four screws as shown here then detach the DVD ROM drive from the f...

Page 85: ...e the flat screwdriver to release the latches and then detach the intrusion alarm cable module from the FDD and DVD frame Removing the DIMM 1 See Removing the Housing Cover on page 73 2 See Removing t...

Page 86: ...ll Press the latch to release the RTC battery lift up the RTC battery To install the RTC battery put it back and press it into the correct position to secure it well Removing the Power Switch Cable 1...

Page 87: ...g the FDD and DVD Frame on page 75 3 See Removing the LAN Card on page 75 4 Disconnect the memory stick cable and USB cable from the main board 5 Disconnect the memory stick cable and USB cable from t...

Page 88: ...main board Detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive 4 Remove the two screws as shown here and then hold the hard disk drive frame 5 Slide the h...

Page 89: ...73 2 See Removing the FDD and DVD Frame on page 75 3 See Removing the Hard Disk Drive on page 80 4 Disconnect the power LED hard disk drive activity LED and network activity cables from the main board...

Page 90: ...e hard disk drive 4 Disconnect the main power connector and 12 Volt power connector from the main board Remove the three screws that hold the power supply to the housing and detach the power supply fr...

Page 91: ...er on page 73 2 See Removing the FDD and DVD Frame on page 75 3 See Removing the CPU Fan Sink on page 82 Pull the socket lever up to release the processor pins from the socket holes an pull out the pr...

Page 92: ...all cables connected to the main board are removed 6 Remove the eight screws as shown here then detach the main board from the lower case Removing the I O Port Bracket 1 See Removing the Housing Cove...

Page 93: ...nit Dummy Link Bar Link Bar DIMM LED Activity Indicators Modem Card AGP VGA Card Main Board CPU CPU Fan Sink RTC Battery USB Cable USB Audio Board Module Memory Stick Cable USB Audio Board Intrusion A...

Page 94: ...off the system power and unplug all cables 2 Place the system unit on a flat steady surface 3 Turn the two thumbscrews counterclockwise to remove the cover Set the screws aside You will need them whe...

Page 95: ...86 5 To remove a link bar remove the one screw that secures the link bar to the housing Slide the dummy link bar in the direction as shown here and then lift it up Removing a Link Bar 1 See Removing...

Page 96: ...assigns resources to the PCI or AGP devices Removing the Modem Card 1 See Removing the Housing Cover on page 86 2 Remove the one screw as shown below and then remove the modem card from the PCI slot N...

Page 97: ...oard consecutively Removing a DIMM 1 See Removing the Housing Cover on page 86 2 See Removing a Dummy Link Bar on page 87 3 Press the levers on both sides of the DIMM socket outward to release the DIM...

Page 98: ...he fan heatsink cable connector and release the two CPU fan sink levers from the CPU fan sink socket carefully and then lift the fan heatsink from the processor 4 Press down the levers back to their o...

Page 99: ...ing back the processor back to its correct position please note that the side with the triangle mark on the processor should align with the one on the socket After putting the processor back to the so...

Page 100: ...ink bar over and then detach the hard disk drive power connector and hard disk drive IDE cable from the hard disk drive 5 Detach the floppy disk drive power connector and floppy disk drive cable from...

Page 101: ...el on page 86 3 See Removing a Dummy Link Bar on page 87 4 See Removing a Link Bar on page 87 5 See Removing the Hard Diskette Drive and Floppy Diskette Drive on page 92 6 Disconnect the optical drive...

Page 102: ...that hold the DVD RW driver to the bracket frame 9 Disconnect the DVD ROM power cable DVD ROM IDE cable and audio cable from the DVD ROM drive and pull out the DVD ROM drive 10 Detach the CD ROM modul...

Page 103: ...ector and 12 Volt power connector from the main board Remove the four screws that hold the power supply to the housing and detach the power supply from the housing Removing the Intrusion Alarm Cable M...

Page 104: ...the main board Removing Power Switch Cable 1 See Removing the Housing Cover on page 86 2 See Removing the Front Panel on page 86 3 Remove the power switch cable from the main board and release the la...

Page 105: ...make sure that all cables connected to the main board are removed 6 Remove the eight screws as shown here and then detach the main board from the housing Removing the I O Port Bracket 1 See Removing...

Page 106: ...d instructs you on the components that need to be removed during servicing NOTE There is no AGP VGA Slot for Veriton 7500 Main Unit Left Panel Right Panel Front Panel FDD Module HDD Module AGP VGA Car...

Page 107: ...n off the system power and unplug all cables 2 Place the system unit on a flat steady surface 3 Remove the four screws of the right panel and left panel using a screwdriver Set the screws aside you wi...

Page 108: ...Removing the Housing on page 99 Remove the left panel only 2 Remove the screw on the bracket of the AGP card Set the screw aside you will need it when reinserting the AGP card 3 Gently pull out the AG...

Page 109: ...moving the Front Panel on page 99 3 See Removing the Modem Card on page 100 4 Disconnect the memory stick cable and USB cable from the main board 5 Disconnect the memory stick cable and the USB cable...

Page 110: ...ing the Front Panel on page 99 3 Disconnect the optical drive IDE cable and audio cable from the main board 4 Remove the four screws holding the CD RW drive to the housing 5 Disconnect the CD RW power...

Page 111: ...le DVD ROM IDE cable and audio cable from the DVD ROM then remove the DVD ROM drive from the housing Removing the Floppy Disk Drive 1 See Removing the Housing on page 99 Remove the left panel only 2 D...

Page 112: ...in board and then remove the four screws that hold the hard disk drive to the disk frame Set the screws aside 3 Detach the hard disk drive power connector and hard disk drive IDE cable from the hard d...

Page 113: ...emoving the CPU Fan Sink 1 See Removing the Housing on page 99 Remove the left panel only 2 Detach the fan heatsink cable connector and release the two CPU fan sink levers from the CPU fan sink socket...

Page 114: ...te that the side with the triangle mark on the processor should align with the one on the socket After putting the processor back to the socket put the socket lever back to its original position to sc...

Page 115: ...lt power connector from the main board Remove the four screws that hold the power supply to the housing and detach the power supply from the housing Removing the LED Activity Indicators With Power Swi...

Page 116: ...that all cables connected to the main board are removed 6 Remove the eight screws holding the main board and then remove the main board from the housing Removing the I O Port Bracket 1 See Removing th...

Page 117: ...109 Veriton 3500 5500 7500...

Page 118: ...er provides troubleshooting information for the Veriton 3500 5500 7500 and the Veriton 3500G 5500G 7500G Power On Self Test POST Index of Error Message Index of Error Symptoms Undetermined Problems Ch...

Page 119: ...r Embedded hard disk interface and one diskette drive interface Keyboard and auxiliary device controllers 1 44M floppy controller I O ports One parallel port One PS 2 compatible mouse port OnePS 2 com...

Page 120: ...codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status and then check for o...

Page 121: ...INT 09 buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium class CPU 3 Program early chipset according to CMOS setup Example onboard...

Page 122: ...served 50h Initialize USB 51h Reserved 52h Test all memory clear all extended memory to 0 53h Reserved 54h Reserved 55h Display number of processors multi processor platform 56h Reserved 57h 1 Display...

Page 123: ...ASH EXE if AWDFLASH is found in floppy driv ALT F2 is pressed 74h Reserved 75h Detect install all IDE devices HDD LS120 ZIP CDROM 76h Reserved 77h Detect serial ports parallel ports 78h Reserved 79h R...

Page 124: ...93h Read HDD boot sector information for Trend Anti Virus code 94h 1 Enable L2 cache 2 Program boot up speed 3 Chipset final initialization 4 Power management final initialization 5 Clear screen displ...

Page 125: ...dicate that CMOS has become corrupt A weak battery may have caused this error Check the battery and replace if necessary CPU at nnnn Displays the running speed of CPU Display switch is set incorrectly...

Page 126: ...imal performance system operations PressTAB to show POST screen System OEMs may replace the Phoenix Technologies Award BIOS POST display with their own proprietary display Including this message in th...

Page 127: ...size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when...

Page 128: ...e LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD ROM drive proble...

Page 129: ...dem software program invokes but has no sound output Data files ar received normally voice from modem cannot be produced but system sound feature works normally 1 Ensure the modem voice in cable from...

Page 130: ...wer switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Soft off by PWR BTTN in BIOS Setup of Power Management is not set to Inst...

Page 131: ...ntil you have isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper...

Page 132: ...Chapter 5 124 Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board Jumper and Connector Information Chapter 5...

Page 133: ...00 5500 7500 Main board 3500 5500 7500 S88M GL CN2 CN3 CN8 CN10 CN14 CN18 CN6 CN11 CN4 CN7 DIMM 2 DIMM 1 FN1 U8 FN2 U14 CN16 CN17 CN21 CN25 CN19 JP2 CN20 CN22 CN24 U21 CN9 CN12 CN13 BT1 U24 CN23 CN26...

Page 134: ...26 Main board 3500G 5500G 7500G S88M G CN2 CN3 CN8 CN10 CN14 CN18 CN6 CN11 CN4 CN7 DIMM 2 DIMM 1 FN1 U8 FN2 U14 SLT1 CN16 CN17 CN21 CN25 CN19 JP2 CN20 CN22 CN24 U21 CN9 CN12 CN13 BT1 U24 CN23 CN26 SL1...

Page 135: ...CN23 Serial IRQ CN14 Line in upper Line out middle Mic in lower CN26 Power LED CN10 Network upper and USB lower Ports CN21 Power Button CN8 Parallel port upper and Serial Ports lower CN25 Audio FPIO C...

Page 136: ...to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines IMPOR...

Page 137: ...129 Veriton 3500 5500 7500 Veriton 3500 3500G Exploded Diagram Picture No Part Name Description Floppy Disk Drive 3 FDD 1 44M MITSUMI D353M3D FDD 1 44MB 1 H MITSUMI D353M3 Battery...

Page 138: ...0M C A 40P 2C 300MM HDD H34 8 FDD CABLE 34 34PIN 280MM H34 C A 34 34P FDD 280MM H34 1 10 HDD LED CABLE 4PIN 500MM LX 45 W A 4P HDD LED 500MM LX 45 1 12 POWER LED CABLE 3PIN 500MM LX 45 W A 3P PWR LED...

Page 139: ...20MM H61 1 9 POWER SWITCH CABLE 2PIN 500M LX 45 W A 2P PWR SW 500MM LX 45 1 11 TURBO LED CABLE 2PIN 500MM LX 45 W A 2P TURBO LED 500MM LX 45 NS AUDIO BOARD CABLE 10PIN 385MM W A 2C 10P AUDIO BD 385MM...

Page 140: ...60WNOPFC FSP160 60SAV V 1 Case Cover Bracket Assembly 1 6 UPPER CASE SECC H34A ASSEMBLY UPPER CASE SECC H34A NS LOWER CASE W O LED CABLE SWICH CABLE MICRO SWITCH CABLE ASSEMBLY LOWER CASE SECC H34A 1...

Page 141: ...ASSY FOOT STAND ABS 501 H34 NS I O PORT LABEL Label I O PORT 40 7x155 H34A S88M Screws NS SCREW SCREW HDDFLAT 6 32 L9 8M H34 NS SCREW SCREW MACH BDG 6 32 L8 NI 5 1 3 SCREW SCRW TAP HEX ZINC M3 5 5 4 1...

Page 142: ...Chapter 6 134 NS SCREW SCRW TAP PAN M3 8L 2LEAD Picture No Part Name Description...

Page 143: ...135 Veriton 3500 5500 7500 Veriton 5500 5500G Exploded Diagram Picture No Part Name Description Floppy Disk Drive 8 FDD 1 44M MITSUMI D353M3D FDD 1 44MB 1 H MITSUMI D353M3 Battery...

Page 144: ...150 300MM IDE H61 9 FDD CABLE 34PIN 2CONNECTOR 450M C A 34P 2C 450MM FDD H61 NS IDE CABLE 40PIN 3CONNECTOR 150 300MM ATA66 C A 40P 3C 150 300MM ATA66 H61 NS AUDIO CABLE 4PIN 3CONNECTOR 520M W A 4P 3C...

Page 145: ...BLE MODULE TURBO HDD POWER ASSEMBLY LED CABLE A H40 NS AUDIO BOARD CABLE 2CONNECTOR 10PIN 380MM W A 2C 10P AUDIO BD 385MM S88M NS USB CABLE 2CONNECTOR 10PIN 300M C A 2CONN USB 10P 300MM S88M Main boar...

Page 146: ...acket Assembly 1 9 UPPER CASE ASSY UPPER CASE H40 1 10 LOWER CASE W O LED CABLE SWITCH CABLE MICRO SWITCH CABLE ASSY L CASE H40 1 5 EMPTY COVER 5 25 5 25 EMPTY COVER H40 VERITON 1 4 LINK BAR BAR LINK...

Page 147: ...PLATE VT550 LBL NAME PLT49 6 9 6VT5500 H40 NS I O PORT LABEL LBL I O PORT 40 7X155 H34A S88M Screws 1 14 SCREW SCREWTAP HEX ZNIC 6 32 4 16 NS SCREW SCREW MACH BDG 6 32 L8 NI NS SCREW SCRW MACH BDG 6...

Page 148: ...Chapter 6 140 4 1 14 SCREW SCREWTAP HEX ZNIC 6 32 4 16 1 15 SCREW SCRW MACH FLAT M3 0 5P 8L NI Picture No Part Name Description...

Page 149: ...141 Veriton 3500 5500 7500 Veriton 7500 7500G Exploded Diagram Picture No Part Name Description Floppy Disk Drive 2 FDD 1 44M MITSUMI D353M3D FDD 1 44MB 1 H MITSUMI D353M3 Battery...

Page 150: ...C A 40P 3C 150 300MM IDE H61 4 FDD CABLE 34PIN 2CONNECTOR 350M C A 34P 2C 350MM FDD M19A FU NS IDE CABLE 40PIN 3CONNECTOR 150 300MM ATA66 C A 40P 3C 150 300MM ATA66 H61 NS AUDIO CABLE 4PIN 2CONNECTOR...

Page 151: ...CABLE MODULE POWER LED TURBO LED HDD LED POWER SWITCH ASSY HLD LX45 NS AUDIO BOARD CABLE 10PIN 385MM W A 2C 10P AUDIO BD 385MM S88M NS USB CABLE 2CONNECTOR 10PIN 300M C A 2CONN USB 10P 300MM S88M Main...

Page 152: ...Cover Bracket Assembly 1 1 RIGHT DOOR CVR R SECC T 8 LX45 1 2 LEFT COVER CVR L SECC T 8 H80 1 7 FRONT BEZEL ASSY BZL VERTION NEW LOGO H80 1 6 LOWER CASE W TOP COVER MAINBOARD TRAY USB HOLDER ASSYL CAS...

Page 153: ...0 NS RUBBER FOOT RUBBER FOOT T 6 8 IDB NS I O PORT LABEL LBL I O Port 40 7x155 H34a 88M Screws NS SCREW SCRW HEX I 4 40 O 4 40 L7 5 NI 1 17 SCREW SCRW MACH PAN M2 10L NS SCREW SCRW MACH BDG 6 32 3 16...

Page 154: ...Chapter 6 146 9 1 18 SCREW SCRW TAP HEX ZINC M3 5 5 8 1 9 SCREW SCREWTAP HEX ZNIC 6 32 4 16 Picture No Part Name Description...

Page 155: ...arket product for all customers demand to win the market entrance advantage S88M GL Main Board using INTEL Pentium 4 Processor in the 478 Pin package delivers a mainstream desktop platform solution Wi...

Page 156: ...t also a real time to market product for all customers demand to win the market entrance advantage S88M G Main Board using INTEL Pentium 4 Processor in the 478 Pin package delivers a mainstream deskto...

Page 157: ...ing and clock stop control for complete ACPI S0 to S5 state support ACPI compliance BIOS ATA compliance hard disk power saving feature support Ultra DMA 100 66 33 on board PCI master enhanced local bu...

Page 158: ...B 150 This computer s compatibility is a test plan released by Acer Internal Testing Department Once the final report is available this chapter will be revised accordingly Test Compatible Component Ap...

Page 159: ...e U6 20G 5400rpm Seagate U6 40G 5400rpm Seagate U6 60G 5400rpm Seagate Snowmass 40G 7200rp Seagate Snowmass 60G 7200rp Seagate Snowmass 80G 7200rp Maxtor Athena 20G 5400rp Maxtor Romulus 40G 5400rpm H...

Page 160: ...Modem Adapter Ambit V92 56K HSFI V92 6K HSFI LB Askey V92 56K HSFI Askey V92 56K HSFI LB Power Supply Delta 200W PFC Delta 200W non PFC Delta 180W non PFC FSP 180W non PFC FSP 160W PFC FSP 160W non PF...

Page 161: ...Seagate U6 40G 5400rp Seagate Snowmass 40G 7200rp Seagate Snowmass 60G 7200rp Seagate Snowmass 80G 7200rp Maxtor Athena 20G 5400rpm Maxtor Romulus 40G 5400rp Maxtor Viper 40G 7200rpm HDD SCSI Seagate...

Page 162: ...FI Askey V92 56K HSFI LB Power Supply Delta 200W PFC Delta 200W non PF Delta 180W non PF FSP 180W non PFC FSP 160W PFC FSP 160W non PFC Housing Acer Genesis H80F Genesis H80 200W PFC Delta Genesis H80...

Page 163: ...pm Seagate U6 40G 5400rpm Seagate Snowmass 40G 7200rp Seagate Snowmass 60G 7200rp Seagate Snowmass 80G 7200rp Maxtor Athena 20G 5400rp Maxtor Romulus 40G 5400rpm Maxtor Viper 40G 7200rp HDD SCSI Seaga...

Page 164: ...Askey V92 56K HSFI LB Power Supply Delta 200W PFC Delta 200W non PFC Delta 180W non PFC FSP 180W non PFC FSP 160W PFC FSP 160W non PFC Housing Acer Genesis H80F Genesis H80 200W PFC Delta Genesis H80...

Page 165: ...U6 40G 5400rpm Seagate Snowmass 40G 7200rp Seagate Snowmass 60G 7200rp Seagate Snowmass 80G 7200rp Maxtor Athena 20G 5400rp Maxtor Romulus 40G 5400rpm Maxtor Viper 40G 7200rp HDD SCSI Seagate Cheetah...

Page 166: ...Askey V92 56K HSFI LB Power Supply Delta 200W PFC Delta 200W non PFC Delta 180W non PFC FSP 180W non PFC FSP 160W PFC FSP 160W non PFC Housing Acer Genesis H80F Genesis H80 200W PFC Delta Genesis H80...

Page 167: ...159 Veriton 3500 5500 7500...

Page 168: ...book Desktop and Server models including Service guides User s manuals Training materials Main manuals Bios updates Software utilities Spare parts lists Chips TABs Technical Announcement Bulletin For...

Page 169: ...161 Veriton 3500 5500 7500...

Page 170: ...89 91 106 CPU upgrade removing 89 91 106 Current 33 D Device Standby Mode 34 disassembly CD ROM Drive 93 Power Supply 95 Disk Drives 39 IDE primary channel master 39 IDE primary channel slave 39 IDE...

Page 171: ...14 O Online Support Information 160 Overview 1 147 P Parallel Port 28 Parallel printer port 10 14 Password bypassing 59 setting 56 PCI INTx 30 PCI Slot IRQ 30 ports left panel 10 14 POST 111 Power but...

Page 172: ...y 81 104 System Specifications 1 147 design 3 Features 2 149 System Utilities 36 Disk Drives 39 Exiting Setup 61 Load Default Settings 60 Power Management 48 Product Information 38 System Security 56...

Page 173: ...165 Index...

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