Acer Veriton X680G, Service Manual

Page 1: ...i Acer Veriton X680G X688G X680 Service Guide PRINTED IN TAIWAN...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates...

Page 3: ...blication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical...

Page 4: ...programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or cons...

Page 5: ...itional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measure...

Page 6: ...cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check...

Page 7: ...l Drive 33 Removing the Hard Disk Drive 34 Removing the Power Supply 37 Removing the VGA Card 39 Removing the Memory Modules 40 Removing the Front I O and Card Reader Boards 41 Removing the Intrusion...

Page 8: ...1156 pin Socket Quantity 1 Processor Type Intel Lynnfield Clarkdale DMI FDI 1333 MHz CPUs co layout Chipset PCH Intel Q57 Design Criteria Should meet Intel Q57 platform design guide PCB Max 244mm x 2...

Page 9: ...TA Support one port e SATA interface Audio Chip HD audio codec ALC662 VC HD codec 5 1 Connectors support Audio jacks color coding should meet Microsoft Windows Logo Program Device Requirements Audio 0...

Page 10: ...One LGA 1156 CPU socket Four DDR3 DIMM memory sockets One PCI Express x16 slot One PCI Express x 1 slot Five SATAII connectors Four 2 5 pin Intel FPIO specification USB pin connectors follow Intel FPI...

Page 11: ...pendix Braidwood connector reserved One 3pin ME enable disable connector with 1 jumper System BIOS Use SPI Flash Size 64Mb Piketon vPro Kernel AMI Kernel with Acer skin copyright Power supply accepts...

Page 12: ...Chapter 1 5 Block Diagram...

Page 13: ...2 Optical drive button 3 ODD activity indicator 4 Optical drive 5 USB 2 0 ports 6 Microphone in jack 7 Headphone Speaker out line out jack 8 CF I II CompactFlash Type I II slot 9 XD XD Picture SD Secu...

Page 14: ...3 DVI port 4 COM port 5 e SATA port 6 USB 2 0 ports 7 Microphone speaker out line in jack 8 Expansion slot graphics card and modem card 9 Line out jack 10 Line in jack 11 RJ45 LAN port 12 D sub port...

Page 15: ...type SPI ROM BIOS ROM size 64Mb Piketon vPro Support protocol SMBIOS2 6 1 Device Boot Support 1st priority SATA HDD 2nd priority CD ROM 3rd priority Removable Device 4rd priority LAN 5th priority USB...

Page 16: ...ove specifications Item Specification Audio controller Intel Q57 ALC662 VC Audio controller type ALC662 VC Audio channel codec 5 1 Rear 3 jack Audio function control Enable Disable by BIOS setup Mono...

Page 17: ...mode USB Connectors Quantity 6 back rear ports On board 4 2 5 headers 8ports 4 ports for front daughter board 4 ports reserved Item Specification Temperature Operating 5 C 35 C Non operating 20 60 C...

Page 18: ...xternal switch Button modem ring in keyboard an mouse for APM mode Resume recovery time 7 10sec Suspend Mode Independent power management timer 2 120minutes time step 10minute or pushing extern switch...

Page 19: ...ompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS A...

Page 20: ...age of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently select...

Page 21: ...up page includes all advanced chipset features Integrated Peripherals This setup page includes all onboard peripherals Power Management Setup This setup page includes all the items of Green function f...

Page 22: ...em Processor Speed Speed of the CPU installed on the system System Memory Total size of system memory installed on the system System Manufacturer Name of the manufacturer of this system Product Name P...

Page 23: ...y month day year format System Time Set the system time following the hour minute second format AHCI Port 1 2 3 4 Press Enter to view detailed device information connected to the SATA connectors Halt...

Page 24: ...ical Disk Drive Priority Press Enter to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from available optical drives Removable Drive Priority Press Enter...

Page 25: ...damage and worm propagation When disabled the processor forces the Execute Disable XD Bit feature flag to always return to 0 Enabled Disabled Intel VT Enables or disables the Virtualization Technolog...

Page 26: ...roller Enabled Disabled Onboard LAN Option ROM Enables or disables the load of embedded option ROM for onboard network controller Enabled Disabled Serial Port1 Port2 Address Use this item to enable or...

Page 27: ...wake up the system from a power saving mode through an event on PCI Express device Enabled Disabled Power On by Modem Ring This system can be turned off with a software command If you enable this item...

Page 28: ...to set the maximum temperature the syetem can reach before powering down Disabled Enabled CPU Shutdown Temperture Enable you to set the maximum temperature the CPU can reach before powering down Disab...

Page 29: ...l be sent Disable clock toempty DIMM PCI PCIE slots if option is disabled Disabled Enabled Spread Spectrum Enables or disables the reduction of the mainboard s EMI Note Remember to disable the Spread...

Page 30: ...et If the password has been installed Installed displays If not Not Installed displays Change Supervisor Password You can select this option and press Enter to access the sub menu You can use the subm...

Page 31: ...d the default settings for all BIOS setup parameters Setup defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance comp...

Page 32: ...25 Chapter 2 Save Exit Setup The Save Exit Setup menu allows you to save changes made and close the Setup Utility...

Page 33: ...Chapter 2 26 Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility...

Page 34: ...tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE T...

Page 35: ...edure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all p...

Page 36: ...screws located on the rear edge of the side panel 2 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 3 Lift the side panel away f...

Page 37: ...30 Chapter 3 Removing the Front Bezel 1 Release the front bezel from the chassis interior 2 Pull the bezel away from the chassis...

Page 38: ...screwdriver to loosen the four screws on the heat sink in the order as shown below 2 Lift the heat sink fan assembly away from the mainboard 3 Lay down the heat sink fan assembly in an upright positi...

Page 39: ...file of all important data 1 Release the load lever 2 Lift the load lever and load plate to the fully open upright position 1 and 2 3 Pull out the processor from the socket IMPORTANT If you are going...

Page 40: ...ing the Optical Drive 1 Disconnect the data and power cables from the rear of the optical drive 2 Slide lock handle toward the right until the lock handle no removing as show below 3 Pull the drive ou...

Page 41: ...e 1 Disconnect the data and power cables from the rear of the hard drive 2 Disconnect the other end of the data cable HDD and ODD from the mainboard 3 Remove the HDD ODD bracket a Remove the screw tha...

Page 42: ...r 3 35 b Remove the two screw from chassis c Lift the bracket up and turn it over 4 Place the bracket on a clean static free work surface 5 Use two fingers to press the HDD bracket then pull the brack...

Page 43: ...36 Chapter 3 6 Take out the HDD module a Use a hand to open out the HDD bracket until the hook of HDD bracket away from the HDD screw bore then use other hand to take out the HDD module...

Page 44: ...pin and 24 pin power supply cables from the mainboard 2 Remove the screw that secures the power supply to the chassis 3 Remove the two screws that secure the power supply to the rear panel 4 Remove th...

Page 45: ...38 Chapter 3 5 Lift the power supply module out of the chassis...

Page 46: ...Chapter 3 39 Removing the VGA Card 1 Remove the screw that secures the card to the chassis 2 Press the clip toward under 3 Gently pull the card to remove it from the mainboard...

Page 47: ...Before removing any DIMM from the memory board make sure to create a backup file of all important data 1 Press the holding clips on both sides of the DIMM slot outward to release the DIMM 1 2 Gently p...

Page 48: ...3 41 Removing the Front I O and Card Reader Boards 1 Disconnector the the USB and audio cables from the mainboard 2 Open the cable retention clip then take out these cables 3 Removing the screw from...

Page 49: ...42 Chapter 3 4 Pull the front I O and USB assembly from chassis...

Page 50: ...the Intrusion Alarm Cable 1 Disconnector the intrusion alarm from the motherboard 2 Removing the intrusion alarm assembly a Removing the two screws from the chassis b Release the intrusion alarm asse...

Page 51: ...BR and LED Cable Assembly 1 Disconnector the power switch OBR and LED cable from mianboard 2 Removing the OBR and LED cable assembly a Release the locking tabs from the chassis interior b Pull the OBR...

Page 52: ...Chapter 3 45 3 Removing the power cable assembly a Release the locking tabs from the chassis interior b Pull the power button assembly from the chassis...

Page 53: ...t screws that secure the mainboard to the chassis Note Circuit boards 10 cm has been highlighted with the yellow rectangle as above image shows Please detach the Circuit boards and follow local regula...

Page 54: ...hing in IO Shield then you can remove it 4 Remove the RTC battery Note RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regul...

Page 55: ...cerproducts prototype cards or modified options can give false errors and invalid systemresponses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to rec...

Page 56: ...tem Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system...

Page 57: ...d has been activated Not all computers using AMIBIOS enable this feature In most cases a checkpoint card is the best tool for viewing AMIBIOS checkpoints Beep Symptom Cause and Description One short b...

Page 58: ...critical initialization Early chipset initialization is done D1 Early super I O initialization is done including RTC and keyboard controller Serial port is enabled at this point if needed for debuggin...

Page 59: ...heckpoints section of document for more information DC System is waking from ACPI S3 state E1 E8 EC EE OEM memory detection configuration error This range is reserved for chipset vendors system manufa...

Page 60: ...loppy EA Enable ATAPI hardware Attempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for p...

Page 61: ...tem power on trigger Hot key signal Ctrl Home 4 Until the USB device LED come on then release You should trigger Hot key signal at every moment after system power on 5 System reads recovery image and...

Page 62: ...Chapter 5 55 M B Placement 10 11 2 6 9 12 13 14 15 16 17 18 21 3 4 5 7 1 22 20 19 8 Jumper and Connector Information Chapter 5...

Page 63: ...r Printer header 15 OBR One button recovery header 5 ATX1 M B main power connector 16 SPDIF_OUT SPDIF header 6 COM2 COM header 17 INT_SPK Internal speaker header 7 SATA SATA data transfe connector 18...

Page 64: ...hen setting the jumpers ensure that the jumper caps are Placed on the correct pins Internal header pin definition Jumper Header Name Function Definition CPU_FAN 4 PIN CPU FAN HEADER 1 Ground 2 12V 3 S...

Page 65: ...Yellow is symbol Red is Pin 1 of symbol 1 VCC5 2 VCC5 3 D1 4 D0 5 D1 6 D0 7 GND 8 GND 9 KEY 10 GND F_AUDIO FRONT PANEL AUDIO HEADER 2X5 Yellow is symbol Red is Pin 1 of symbol 1 A_MIC2_L 2 GND_AUDIO...

Page 66: ...PU 5V_S5 3 HDD_LED 4 PWRLED_PN4 PU 5V_S5 5 GND 6 PANSWHJ_C 7 SYS_RSTJ 8 GND 9 FP_9 PU 5V_S0 10 KEY 11 NC 12 FP_LANLED 13 NC 14 LAN_LED SPEAKER Audio internal speaker header Yellow is symbol Red is Pin...

Page 67: ...ck pin definition 19 22 for LAN LED definition Pin Signal Name 1 5 VCC_USB0 5V 2 USBP7N_R 3 USBP6N_R 4 8 GND 6 USBP6N_R 7 USBP6P_R 23 24 25 26 27 28 29 30 Ground 9 AVDD18 10 MDI0 11 MDI0 12 MDI1 13 MD...

Page 68: ...lor Pin Signal Name 61 GND_AUDIO 62 A_SSUR_L 63 A_SSUR_JD 64 GND_AUDIO 65 A_SSUR_R Pin Signal Name 51 GND_AUDIO 52 A_SSUR_L 53 A_SSUR_JD 54 GND_AUDIO 55 A_SSUR_R Pin Signal Name 51 GND_AUDIO 52 A_SSUR...

Page 69: ...D 3 12 PIDE_D 12 13 PIDE_D 2 14 PIDE_D 13 15 PIDE_D 1 16 PIDE_D 14 17 PIDE_D 0 18 PIDE_D 15 19 Ground 20 Key 21 PIDE_DREQ 22 Ground 23 PIDE_IOWJ 24 Ground 25 PIDE_IORJ 26 Ground 27 PIDE_RDY 28 Ground...

Page 70: ...2 SDA 13 HSYNC 14 VSYNC 15 SCL Pin Signal Name Pin Signal Name 1 DVI_TXDN2_C 13 NC 2 DVI_TXDP2_C 14 5V_HDMI_C 3 GND 15 GND 4 NC 16 HP_DET_C 5 NC 17 DVI_TXDN0_C 6 HDMI_DDCCLK_C 18 DVI_TXDP0_C 7 HDMI_DD...

Page 71: ...64 Chapter 5 PS2 Pin Signal Name Pin Signal Name 1 KB_DA 10 KBVCC 5V_DUAL 2 NC 11 MS_CK 3 GND 12 NC 4 KBVCC 5V_DUAL 13 GND 5 KB_CK 14 GND 6 NC 15 GND 7 MS_DA 16 GND 8 NC 17 GND 9 GND...

Page 72: ...oted on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST u...

Page 73: ...ITEM NAME Q TY ITEM NAME Q TY 1 CHASSIS 1 10 BEZEL 1 2 TOP PANEL 1 11 Cardreader PCB MODULE 1 3 POWER SUPPLY 1 12 HDD SWITCH HOLDER 1 4 MOTHER BOARD 1 13 SWITCH HOLDER 1 5 ODD HDD BRAKET MODULE 1 14 I...

Page 74: ...A 3 33G 4M 1333 1156 C 2 73W Dual Core KC 66001 CI5 CPU Intel Core i5 661 LGA 3 33G 4M 1333 1156 C 2 87W Dual Core KC 66101 CI5 CPU Intel Core i5 670 LGA 3 46G 4M 1333 1156 C 2 73W Dual Core KC 67001...

Page 75: ...4BITS DVI HDMI LP BRACKET ROHS VG PCPT3 112 288 1N141 A00AC NV 315 512MB sDDR3 DVI HDMI ATX SAMSUNG VG PCPT3 153 288 1N141 B00AC NV 315 512MB sDDR3 DVI HDMI LP HYNIX VG PCPT3 154 288 5N118 A10AC NV GT...

Page 76: ...1 b g Ralink RT2571WF W O brand logo NI 10200 025 WU71RL WLAN USB dongle Ralink RT3070F 802 11b g n 1T x 1R NI 10200 023 WN7600R Low profile WLAN PCI Ex1 LP card 802 11 b g n 1T x 2R Ralink 1T x 2R RT...

Page 77: ...rd CHICONY KB 0759 PS 2 Standard 105KS Black Spanish w o eKey KB PS203 290 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Portuguese w o eKey KB PS203 291 Keyboard CHICONY KB 0759 PS 2 Standard 10...

Page 78: ...eKey KB PS203 312 Keyboard CHICONY KB 0759 PS 2 Standard 104KS Black Czech w o eKey KB PS203 313 Keyboard CHICONY KB 0759 PS 2 Standard 105KS Black Romanian w o eKey KB PS203 314 Keyboard CHICONY KB...

Page 79: ...Keyboard LITE ON SK 9620 PS 2 Standard 109KS Black Japanese w o eKey KB PS20B 079 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black German w o eKey KB PS20B 080 Keyboard LITE ON SK 9620 PS 2 Standar...

Page 80: ...k Turkish Q w o eKey KB PS20B 102 Keyboard LITE ON SK 9620 PS 2 Standard 105KS Black Arabic French w o eKey KB PS20B 103 Keyboard LITE ON SK 9620 PS 2 Standard 104KS Black Kazakh w o eKey KB PS20B 104...

Page 81: ...60 USB Standard 105KS Black Swiss G w o eKey KB USB03 209 Keyboard CHICONY KU 0760 USB Standard 105KS Black Belgium w o eKey KB USB03 210 Keyboard CHICONY KU 0760 USB Standard 105KS Black Icelandic w...

Page 82: ...dard 105KS Black English Canadian French KB USB03 246 Keyboard LITE ON SK 9625 USB Standard 104KS Black US w o eKey KB USB0B 158 Keyboard LITE ON SK 9625 USB Standard 104KS Black Traditional Chinese w...

Page 83: ...105KS Black Polish w o eKey KB USB0B 180 Keyboard LITE ON SK 9625 USB Standard 105KS Black Slovenian w o eKey KB USB0B 181 Keyboard LITE ON SK 9625 USB Standard 105KS Black Slovak w o eKey KB USB0B 18...

Page 84: ...Standard 104KS Black Kazakh w o eKey KB USB0B 193 Keyboard LITE ON SK 9625 USB Standard 104KS Black Turkmen w o eKey KB USB0B 194 Keyboard LITE ON SK 9625 USB Standard 105KS Black Nordic w o eKey KB U...