Headphones don’t
charge
• Use a different music source.
• Pair a different Bluetooth device.
• Disconnect the second device.
• Move the Bluetooth device closer to the
headphones, and away from any interference
or obstructions.
• Clear any debris or wax buildup from the
earbuds and headphone nozzles.
• Open the USB connector and securely
connect the small end of the USB cable to the
USB connecto
r
.Make sure the connector on the
cable is correctly aligned with the connector on
the headphones.
• Secure both ends of the USB cable.
• If your headphones have been exposed to
high or low temperatures, let the headphones
return to room temperature and then try
charging again.
Poor sound quality
1
4