6. Troubleshooting
Following are a few common problems that may occur during operation and some
suggestions for easy troubleshooting:
Problem
Possible Cause
Action
The unit does not work, no
light.
Incorrect power cable
connection.
Check the connection of
power.
Incorrect mains voltage.
Measure the mains voltage
on the main connector.
The unit does not respond
properly to the DMX control.
Incorrect DMX cable
connection.
Check DMX connectors and
cables to see if link properly.
Repair or replace damaged
wires.
Incorrect address assignment
to the units.
Check the addresses of the
units and the protocol
settings.
Unfinished data connection.
Insert a terminal plug in the
output jack of the last unit of
the connection.
It has been set up an
operating mode different from
the DMX mode used.
Check the operating mode set
up.
Try to use another DMX
controller.
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