7
Troubleshooting
Li-Ion/Li-Po batteries exhibit a gradual decrease in performance over their service life, so
reduction in the initial battery capacity is not an indication of a faulty battery or device.
PrOBLEMS
SOLUTIOnS
The smartwatch
shuts down
automatically
• The battery might be empty. Make sure the battery has been
completely charged (at least for two hours).
The smartwatch
cannot be
turned on
• Press the power button for a longer time.
• Recharge the smartwatch and try to start it again.
Short battery
performance
• Make sure the battery has been completely charged (at least
for two hours).
• Turn off the needless functions which are causing high
power consumption.
Connectivity
problems
• To ensure the proper operation of some smartwatch
functions, OrunningSW app must be started and working
in the background mode of your smartphone operating
system. Do no not disable Bluetooth connection and do not
close the app in the background applications list.
• Restart the smartwatch/smartphone.
• Distance between the devices is too long, get them closer.
Care and maintenance
•
regularly clean your band and tracker – especially after working out or sweating.
Make sure your device is completely dry after cleaning.
•
Be sure your skin is dry before you put your tracker on.
•
Do not use abrasive solvents to clean the tracker.
•
Do not expose the tracker to extremely high or low temperatures because this will
shorten the life of electronic devices, destroy the battery or distort certain plastic
parts.
•
Do not dispose of the tracker using fire because this will result in an explosion.
•
Do not expose the tracker to contact with sharp objects because this will cause
scratches and damage.
•
Do not attempt to disassemble the tracker because this may damage it if you are not
professionally skilled in this area.
Waste Electrical and Electronic Equipment (WEEE) Symbol
The use of the WEEE symbol indicates that this product may not be treated as
household waste. By ensuring this product is disposed of correctly, you will
help protect the environment. For more detailed information about the
recycling of this product, please contact your local authority, your household
waste disposal service provider or the shop where you purchased the
product.
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