22
If you are experiencing problems with your radio, there are some quick and easy checks that
you can do, which may help to solve the problem.
No sound / power:
• Adjust the volume using the rotary control on your radio.
• Check that the mains power wall socket is switched on and that your radio is not in
Standby mode.
• You may have headphones connected. Either use the headphones to listen to your radio
or unplug the headphones.
• If you are using the radio on battery power, you may need to recharge the integral
battery. Please plug the radio into a mains power supply to recharge the battery.
Radio reception is poor:
• Fully extend the aerial to get the best reception and sound quality.
• Retune for radio stations, see pages 9 and 13.
• Try moving your radio to another location to see if reception improves.
• Check that you do not have other electrical equipment too close to your Radio, causing
interference.
• Visit www.digitalradionow.com for information about DAB reception in your area.
The function buttons do not respond:
• Check that the mains power lead is connected at the back of your radio and the mains
power wall socket is switched on. Press and release the ‘Standby’ button.
• If you are using the radio on battery power, you may need to recharge the integral
battery. Please plug the radio into a mains power supply to recharge the battery.
• Switch the power switch on the back of the radio to ‘Off’. Unplug the mains power. Leave
the radio for 3 minutes and then reconnect the power.
• Try a reset to factory defaults. See page 20.
Note: All of your settings, including the radio station list and any presets will be deleted
when you reset the Radio.
Troubleshooting
Summary of Contents for DAB31-A
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