AcroPack Series APCe7012E-LF
PCI Express Carrier Board
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5.
SERVICE AND REPAIR
Surface-Mounted Technology (SMT) boards are generally difficult to repair. It
is highly recommended that a non-functioning board be returned to Acromag
for repair. The board can be damaged unless special SMT repair and service
tools are used. Further, Acromag has automated test equipment that
thoroughly checks the performance of each board.
Please refer to Acromag's Service Policy Bulletin or contact Acromag for
complete details on how to obtain parts and repair.
PRELIMINARY SERVICE PROCEDURE
CAUTION: POWER MUST BE TURNED OFF BEFORE REMOVING OR INSERTING BOARDS
Before beginning repair, be sure that all of the procedures in Section 0, PREPARATION FOR USE, have been
followed. Also, refer to the documentation of your carrier board to verify that it is correctly configured. Verify
that there are no blown fuses. Replacement of the carrier and/or AcroPack with one that is known to work
correctly is a good technique to isolate a faulty board.
WHERE TO GET HELP
If you continue to have problems, your next step should be to visit the Acromag worldwide web site at
. Our web site contains the most up-to-date product and software information.
For assistance from Acromag’s website go to the “Support” tab and submit/search the Acromag forum or fill out
the contact us form. You can get additional documentation on the product webpage by using the search feature.
If you’d like to speak with an application engineer.
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Email:
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Phone: 248-295-0310