BusWorks Model XT1531‐000
4 CH Current 4 CH Digital I/O w/USB & Modbus
Acromag, Inc. Tel: 248‐295‐0880
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50
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Diagnostics Table…
Service & Repair
Assistance
This unit contains solid‐state components and requires no maintenance, except for
periodic cleaning and module configuration parameter (output zero and full‐scale)
verification. The enclosure is not meant to be opened for access and can be
damaged easily i
f snapped apart. Thus, it is highly recommended that a non‐
functioning module be returned to Acromag for repair or replacement. Acromag
has automated test equipment that thoroughly checks and calibrates the
performance of each module, and can restore firm
ware. Please refer to Acromag’s
Service Policy and Warranty Bulletins, or contact Acromag for complete details on
how to obtain repair or replacement.
POSSIBLE CAUSE
POSSIBLE FIX
Network Status Field of Device Setup Page Indicates “Failed” Error…
A connection to the unit’s
network card was lost (Device
Setup page Network Status
field indicates “Failed”, its
current outputs go to 0mA).
If your Network status message indicates
“Failed”, try cycling power to the module to
force a re‐initialization (The Restore to Out‐of‐
Box condition or “sanitize” may also recover
unit operation). There are a few scenarios
that can drive this error condition: If you are
changing the configuration of an i2o target
module while i2o messaging to it is active, if
you are using two different software interfaces
to communicate with a unit at the same time
(like the USB configuration software and a
Modbus utility), and if you write to the wrong
holding register address of the unit (directly or
via an i2o message to it).
Digital Outputs Not Working…
Missing digital excitation
connection to power which
powers the output driver.
You
must connect an excitation supply from 6‐
32V to operate the digital outputs (not
required for digital input‐only operation).
Unit Does Not Power‐On with 12V Supply…
Your 12V supply is outputting a
voltage below 11.5V.
Most 12V supplies are ±10%. This unit does
not operate below 11.5V. Check your actual
supply voltage under load and make sure it is
at least 11.5V.