ActionTec AUPX900, User Manual

Page 1: ...User Manual Version 1 0 Model AUPX900 Internet Calls for Everyone Everywhere ...

Page 2: ...Exchange Software 9 4 Installing Exchange Hardware 17 5 Configuring the PBX Optional 19 6 Activating Your Skype Accounts 21 7 Managing Your Exchange User Account 28 Logging In 28 Adding Skype Contacts 30 Viewing Skype Contacts 31 Modifying Your Profile 32 Changing Your Password 34 8 Using Exchange 35 Making Skype Calls 35 Making SkypeOut Calls 36 Answering Skype Calls 36 ...

Page 3: ...ywhere iii Allowing Skype Users to Call Exchange 37 Advanced Options 38 Changing Voice Prompt Language 39 DTMF Settings 39 9 Uninstalling Exchange 41 10 Updating Exchange Software 46 a Specifications 49 Notices 51 Limited Warranty 54 ...

Page 4: ...to provide inexpensive long distance and international calls By adding four Skype lines to your PBX Exchange provides access to Skype Internet calls for every extension in the office even to those without computer access The users simply pick up their office phone dial a few numbers and they are able to place and receive Skype Internet calls The sound quality is as good as regular calls with the V...

Page 5: ...ated with managing multiple accounts their usage and billing Package Contents VoSKY Exchange 4 USB cables 4 Telephone cables RJ 11 Installation CD ROM User Manual Overview Addendum Features Supports 4 Skype lines SkypeOut on one computer Complies with Skype dialing format Delivers Skype functionality into enterprise extension systems ...

Page 6: ...nimum System Requirements PC and CPU o INTEL Pentium IV 2 8 GHz or faster AMD Athlon 3200 or faster o 512 MB RAM o 400 MB free HDD space o CD ROM drive o Up to 4 free USB 1 1 2 0 ports Operating System Windows XP Pro SP2 Broadband Internet connection more than 128k bps upstream recommended Touch tone analog phone s PBX with up to 4 free FXO ports which have auto attendant capability ...

Page 7: ...Exchange Software To download Skype software go to http www skype com Click on the Download Skype link to download the latest available version of Skype software At the time of this manual it is Skype 2 0 2 A File Download screen will ask you Would you like to open the file or save it to your computer Click Open SkypeSetup exe program will run this will take a few moments 3 In the Welcome to the S...

Page 8: ...ment Read the agreement and to continue with the installation select the I accept the agreement option and then click Next 5 The Select Destination Location screen will give you the option to choose where you would like the Skype software to be stored on your computer Skype Setup Wizard will ...

Page 9: ... different location When finished click Next 6 In the next screen Select Additional Tasks you can choose to have the Skype Setup Wizard create a desktop icon and to automatically start Skype when the computer starts When finished with your selections click Next The Wizard will then start installing the files to your computer This will take a few moments ...

Page 10: ...Internet Calls for Everyone Everywhere 7 7 When the installation is complete you will see the final screen Completing the Skype Setup Wizard Do not select the Launch Skype option Click Finish ...

Page 11: ...Internet Calls for Everyone Everywhere 8 Skype software installation is now complete You are now ready to install the Exchange Software ...

Page 12: ...here 9 3 Installing Exchange Software To install Exchange software 1 Insert the Installation CD into your computer s CD ROM drive A Welcome to Actiontec VoSKY Exchange screen will come up Click Install Exchange to begin the installation ...

Page 13: ...hrough the software step The VoSKY Exchange Pre Installation Requirements screen will remind you that you should have installed Skype 2 Exchange InstallShield Wizard to guide you throu installation process Click Next to continue 3 License Agreement select I accept the terms of the agreement and then click Next to move on to the next 4 ...

Page 14: ... t done so already go to section 2 Installing Skype Software and install Skype on your computer befor moving on If you have already installed Skype click Next to continue e 5 I our system meets the listed configuration and then click n the next screen System Requirements Check verify that y Next to continue ...

Page 15: ...ents are not met the system will give a warning message You need to close the warning message window to continue installation 6 In the following screen the VoSKY Exchange System Configuration select the number of available USB ports The default number is four Click Next to continue ...

Page 16: ...Internet Calls for Everyone Everywhere 13 7 In the Ready to Install the Program screen click Install The InstallShield Wizard will copy the necessary files This will take a few moments ...

Page 17: ...Internet Calls for Everyone Everywhere 14 8 When the installation is complete a Setup Complete screen will come up to notify you that the software was installed successfully Click Finish ...

Page 18: ...idelines screen will help guide Note After Exchange software is installed it will launch two application windows the Tomcat web server and the Hypersonic SQL database server The web server will you through the hardware set up of the VoSKY Exchange When finished click OK ...

Page 19: ...eryone Everywhere 16 manage the Skype contact list and the database server will store the Skype contact list data Contact list management is covered later in the Managing Your Exchange User Account section of this document ...

Page 20: ...ur USB ports are on the left hand side of the xchange s back panel white color ports in photo below hen all four USB cables are plugged in the front panel reen indicator LEDs will light up ote After connecting the USB cables a System Settings Change window will come up for each of the four user accounts and ask if you want to restart your computer Click No C ca E W g N ...

Page 21: ...ble The four telephone ports are located on the right hand side The front panel orange Connect Exchange to a PBX or ordina pulse phones with the supplied teleph except s RJ 11 of the Exchange s back panel indicator LEDs will light up when a phone line is in use ...

Page 22: ...teps if you have decided to connect the Exchange to a PBX 1 onnect the Exchange to the PBX s trunk ports with the pplied telephone RJ 11 cables 2 equest your PBX vendor to set the hunting group number for the four trunk ports to a number such as 8 m provide access to both Skype and analog lines and improve r office environment significantly C su R ...

Page 23: ... Everywhere 20 ote Normally PBX uses a 9 or 0 number to give users cess to the PSTN line When you set the hunting group number to another number an office phone user j ds pe line N ac ust nee to dial this number to access the Sky ...

Page 24: ...rywhere 21 Activating Your Skype Accounts 6 Afte acco user r Accounts to view these accounts r the software installs Exchange creates four Windows unts on your PC server user01 user02 user03 and 04 You can go to the Control Panel Use ...

Page 25: ...se steps 1 o to Start Log Off Switch User 2 At the next screen select one of the users for example user01 3 Open Skype and log in with an existing Skype account or create a new one In the Create a New Skype Account screen check the boxes next to Log this user on automatically when Skype starts and Start Skype when the Computer starts G ...

Page 26: ...ls for Everyone Everywhere 23 Wait for Skype to log you in Another program wants to to ption Allow this program to use Skype and click OK to save 4 use Skype screen will come up Click on the circle next the first o ...

Page 27: ...ck on rom and allow chats from is selected Then click Save to save the changes 5 If you connected Exchange to a PBX and want to let other Skype users call Exchange you must adjust your Skype Tools Options Privacy and make sure that the anyone option under Allow calls f ...

Page 28: ...Double click on the icon to open the Exchange Administration Console You can check the user account status in the Status tab If you see a Green light the connection is working properly and the phone status is on hook Red Light the connection is not available or is not working properly Blue light the connection is working properly and the phone status is off hook or busy ...

Page 29: ...e 7 fter completing these steps activate the rest of your mpany s Skype accounts by repeating steps 1 6 in this ction You will know that all four accounts have been er counts as in the following screen shot A co se activated when the Status light is green for all four us ac ...

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Page 31: ...ere 28 Managing Your 7 ogging In pen your Internet browser and type http 127 0 0 1 8080 in e address bar You are now at the VoSKY Exchange User ogin screen Log in with Username admin and Password password Exchange User Accounts L O th L ...

Page 32: ... VoSKY E ome up The left panel contains the Administrator links needed to modify information such as adding or viewing ype contacts ur account information such as your username nce you are logged in the Wel xchange page will c Sk or changing yo and password ...

Page 33: ...r that speed dials beginning with 0 are not allowed as they are reserved A In the left panel of the Exchan click Add a Contact The required fields are the Skyp and the Speed Dial number The other fields Contact Name Email and Comments are optional When assigning a Sp When finished click Save to save the new contact ...

Page 34: ...tion in the left panel of the account manager to view the list of all the available contacts Maximum number of Skype contacts available is 9 999 To modify your contact s information click on the Modify button next to that contact in the View My Contacts screen In Modify Contact screen you are able to make changes to ...

Page 35: ...nts hen finished with needed changes click Save e Extension Number the contact s Name Speed Dial number Email an W Modifying Your Profile In the Modify Profile option of the account manager you ar able to change the administrator s User Friendly Name ...

Page 36: ...is the Personal Skype ID number all other fields are optional When finished click Save to save the changes message will be sent to t nal Skype ID entered in this Profile Email Personal Skype ID Note If there is a problem with the Exchange server a he administrator s Perso ...

Page 37: ...Your Password On the left e e User Account Manager click and the new password twice Click Save to save the pan l of Exchang Change Password In the fields that appear enter the User ID whose password you want to change the User ID s old password changes ...

Page 38: ...ccess code is set up Activated your company s Skype accounts Added Skype contacts to the Exchange Optional if you want to allow users to make SkypeOut calls you must purchase SkypeOut credit for all of your company s Skype accounts For more information about SkypeOut go to www skype com Making Skype Calls 1 On your office phone dial the number to access the Skype line If you don t know this number...

Page 39: ...nge administrator for this information 2 You will hear a greeting 3 Enter yo number format 00 country code area code local An Your phone receiving an incoming mobile landline Skype or SkypeOut 3 Enter the one to four digit assigned your Skype contact mber y Making SkypeOut Calls rchased SkypeO kype accounts on t know this number ask your Exch message ur SkypeOut contact s number using the followin...

Page 40: ...is computer If all four Skype IDs are busy the caller gets a Your office phone will ring Pick up er it A S Exchange through Skype and then dialing the normal office extension number To do this 1 Give the Skype user all of company s Skype IDs must be set to accept calls from any user To change this setting refer to step 5 in the section Activating Your Skype Accounts in t 2 The Skype user calls any...

Page 41: ...in 2 3 After receiving the Skype chat message the user needs enter th the user to enter the extension number either on Advanced Options Advanced options are configured in the Settings tab of the hange Administration Console To open the Exchang inistration Console On the PC Server log into one of the Windows user accounts user01 user02 user03 user04 that you ac Double click on the Exchange Administ...

Page 42: ...By default Exchange is set to the Through Packet option If you are using Skype version 1 3 or higher use the Through Packet option If you are using Skype version 1 2 or earlier use the Through Voice option Changing Voice Prompt Language You can set the Exchange voice prompts to be in a language other than English Go to the Settings tab and select the language for the voice prompts In the future re...

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Page 44: ...l need log off each Exchange user account user01 04 Go to e Windows Start menu and click Log Off Use the witch User button to navigate to each user and log them ff individually ote Logging off the user account will cancel any rrently active call Ensure that no calls are active prior logging them off P to th S o N cu to ...

Page 45: ...user accounts have been the administrat acco his is the original Windows account that was not created by the 3 trol When all four of the Exc logged off log into or s unt T Exchange installation Go to the Windows Start menu and navigate to the Con Panel ...

Page 46: ...n 5 VoSKY Exchange InstallShield Wizard will launch to guide you through the uninstallation process Select Remove all installed features from the options screen new Window with a list of software programs installed o the computer Scroll down to VoSKY Exchange and click on the Change Remove button ...

Page 47: ...Internet Calls for Everyone Everywhere 44 6 Select Yes from the confirmation pop up window ...

Page 48: ...Internet Calls for Everyone Everywhere 45 7 Uninstallation process will delete the VoSKY Exchange files from your computer You will see the Uninstall Finished screen when done Click Finish ...

Page 49: ...ill need to log off each Exchange user account user01 04 Go to the Windows Start menu and click Log Off Use the Switch User button to navigate to each user and log them off individually Note Logging off the user account will cancel any currently active call Ensure that no calls are active prior to logging them off 10 ...

Page 50: ...ation window and wait for the update process to complete 2 When all four of the Exchange u logged off log into the administr original Win ounts have be account Thi created by the Launch the VoSKY Exchange update program by going to the Windows Start menu Programs VoSKY Exchange Update VoSKY Exchange Click Yes o pop up confirm ...

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Page 52: ...PBX s FXO ports ower Consumption 5V DC supply from USB cable Operating current typical 130 mA per port Peak ringing at 2 REN 400 mA per port Specifications a System 48 MHz 16 bit RISC processor per port USB 1 1 full speed device USB audio device class 1 0 Linear audio signal support 16 bit PC Interface Support USB 1 1 compatible with USB 2 0 T P ...

Page 53: ...4 USB Impedance 600 Ohm k voltage 48V DC to peak 25 Hz 80 duty wave elative Humidity sing L FXS Port On hoo Off hook loop current 25 mA DC Ringing voltage 130V peak cycle square Linear Audio Signal Support 16 bit USB Cable 110 cm Operating Temperature 0 to 55 C R Up to 80 non conden ...

Page 54: ...ular oes cause harmful interference vision reception which can be determined by ff and on the user is encouraged to try ementing one or more of the llowing measures N Regulatory Compliance Notices Class B Equipment This equipment has been tested limits for a Class B digital device pursu FCC Rules These limits are designed to provide reasonable p installation This equipment generates radio frequ ac...

Page 55: ...the receiver is connected technician for h Modifications The FCC requires the user to be notified that any chang modifications made to this device that are not expressly approved by Actiontec Electronics Inc may void the us authority to operate the equipment Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operati...

Page 56: ...pt any interference received including inte e o comply with FCC RF exposure complianc uirements the antenna used for this transmitter must be per ons and must not be co located or operating in tion with any other antenna or transmitter stions regarding your co Sunnyvale CA 94085 United States Tel 408 752 7700 Fax 408 541 9005 Miscellaneous Legal Notices 2005 Actiontec Electronics Inc Actiontec the...

Page 57: ...reseller under this express and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Actiontec es are the property of their respective owners Produ to may differ from actual product functionality howeve as stated in this manual Limited Warranty 2 months from...

Page 58: ... the media containing software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the purchase price pai...

Page 59: ...et Customer srequirements or work in combination with any hardware or applications software products provid p uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the Actiontec Electronics software product documentatio specifications as being compatible Actiontec Electronics wi make reasonable efforts to provide compatibi...

Page 60: ... REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE Obtaining Warranty Service Customer may contact Actio Electronics Technical Support Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required Products returned to Actiontec Electronics must be pre autho...

Page 61: ...ary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any softwa firmware information memory data or Customer data contained in stored on or integrated re warranty or not WARRANTIES EXCLUSIVE IF AN ACTIONTEC ELECTRONICS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMED FOR BREACH OF THAT WARRANTY SHALL BE REPA REPLACEMENT OR REFUND OF THE PURCHASE PRICE P...

Page 62: ...S OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITI OF MERCHANTABILITY FITNESS FOR ACTORY QUALITY ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS ACTIONTEC EL U EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOE NOT EXIST OR WAS CAUSED BY CUSTOMER S ...

Page 63: ... ELEC EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TO INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF R OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANC A INSTALLATION MAINTENANCE USE PERFORMAN FAILURE OR INTERRUPTION OF ITS PRODUCT IF ACTIONTEC ELECTRONICS OR ITS AUTHORIZ R...

Page 64: ...ts supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied wa are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may depending on local law Dispute Resolution Th...

Page 65: ...nical Support the Customer is instructed contact the Director of Marketing In the event that the Customer is still not satisfied with the response o of Marketing the Customer is instructed to contact the Financial Officer and or President Governing Law This Lim th conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International S Goods ...

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