ActionTec External 56K Call Waiting, User Manual

Page 1: ...56K External Call Waiting Modem User Manual ...

Page 2: ...rein including without limitation contingent special or incidental liability PC is a trademark of IBM Corporation MS DOS Windows 3 10 Windows 3 11 Windows 95 and Windows NT are trademarks of Microsoft Inc K56Flex is a trademark of Lucent Technologies Inc and Rockwell International Introduction 3 Contacting Actiontec Customer Support 3 Product Registration 4 Safety Information 4 Product Features 5 ...

Page 3: ... from your phone company The innovative Actiontec External 56K Call Waiting Modem is also controller based This means full compatibility with all common PC Operating Systems such as DOS OS 2 UNIX Linux and all versions of Windows This level of compatibility paired with the Call Waiting feature makes the Actiontec External Call Waiting Modem a highly versatile personal communications tool Contactin...

Page 4: ... There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Do not connect your modem to a digital PBX switchboard system because you may damage the modem Modems are designed to function with analog telephone lines such as residential lines Do not connect your modem to an ISDN line In some areas ISDN digital lines are bei...

Page 5: ...dem for the widest range of supported operating systems DOS Windows 3 1x 95 98 and NT OS 2 UNIX Linux Full duplex Call Waiting The External 56K Call Waiting Modem is capable of 56K downloads However due to FCC rules which restrict the power output of your ISP s modems current download speeds are limited to 53K bps Depending on the conditions of your telephone lines full 53K bps connections may not...

Page 6: ...M Service Release 2 hereafter referred to as Windows 95B You do not need to install the Unimodem V components as they are already built into this version of windows Proceed to Installing the Modem 2 If you have version 4 00 950 or 4 00 950 A The Unimodem V driver needs to be installed into Windows 95 Follow the instructions below Step 1 Insert the modem s CD into the CD ROM drive Double click on t...

Page 7: ...nstallation The computer interface cable has both 9 pin and 25 pin serial port connectors for use on most computers See your computer owners manual for the location and function of your serial COM ports Note Connect only one connector either 9 pin or 25 pin as appropriate to your computers serial COM port Do not connect both Figure 1 Connecting the Cables ...

Page 8: ...1 also needs to be correctly installed for power to be applied to the modem The LED light emitting diode indicators report modem status They are CS Clear to Send On when CTS signal is active RS Request to Send On when RTS signal is active CD Carrier Detect On when remote carrier has been detected OH Off Hook On when the modem is off hook RD Receive Data On when the modem is receiving data SD Trans...

Page 9: ...ows 95 detects the modem and displays the New Hard ware Found dialog box Select Driver from disk provided by hardware manufacturer then Click OK Step 2 Insert the modem s installation CD ROM Change the drive letter that ap pears in the dialog box to the drive letter of your CD ROM drive Click OK ...

Page 10: ... After copying and installing the modem s drivers Windows will detect a Wave Device for Voice Modem displaying the dialog box below Step 4 With the modem s installation CD ROM still in the CD ROM drive click OK ...

Page 11: ...and IRQ are assigned to the modem in Windows 95 click on the Modems icon in Control Panel and click Diagnostics Click on the COM Port icon to select it then click More Info to view the modem properties Step 4 Remember this COM port number When you install your Data Fax soft ware you will need to set your modem port location to this same number ...

Page 12: ... starting up the computer Windows 95 detects the modem and starts the Update Device DriverWizard Insert the modem s installation CD ROM wait about 10 seconds so that the CD ROM drive can detect and read the CD you just put in and click Next Step 3 After Windows 95 has found the drivers for your modem on the CD ROM click Finish ...

Page 13: ...er copying and installing the modem s drivers Windows will detect a Wave Device for Voice Modem displaying the dialog box below Step 5 After Windows 95 has found the drivers for your modem on the CD ROM click Finish ...

Page 14: ...dem in Win dows 95 click on the Modems icon in Control Panel and click Diagnos tics Click More Info to view the modem properties Step 4 Remember this information When you install communications software you will need to set your modem port location to this same number ...

Page 15: ...rn the modem on Start up your system Step 2 Windows 98 will immediately display the New Hardware Wizard and iden tify the modem Click the Next button Step 3 At the next screen click to select the option Search for the best driver for your device Recommended and then click the Next button ...

Page 16: ... insert the modem s installation CD ROM into the computer s CD ROM drive Wait about ten seconds so that the CD ROM can be read then click the Next button Step 5 Windows 98 will find the driver on the floppy disk or CD ROM and iden tify the modem as a Actiontec 56K Ext Call Waiting Modem Click Next ...

Page 17: ... port and IRQ is assigned to the modem in Win dows 98 click on the Modems icon in Control Panel and click the Diag nostics tab Click on More Info to view the modem properties Step 8 Remember this COM port number When you install your Data Fax soft ware you will need to set your modem port location to this same number ...

Page 18: ...starts on the taskbar click Start On the Start menu click Settings then click Control Panel and double click the Modems icon An Install New Modem dialog box should appear Allow windows NT to detect your modem Click Next Step 4 In most cases Windows NT will detect the modem as a Standard Modem Click the Change button ...

Page 19: ... 6 A list of modems will appear Under Manufacturer make sure Actiontec is selected and under Models make sure Actiontec 56K Ext Call Waiting Modem is selected Click OK Note In some cases Actiontec 56K Ext Call Waiting Modem will not appear in the list In that case select External 56K Call Waiting modem In either case the driver file that will be installed is the same ...

Page 20: ...20 Step 7 Windows will confirm the choice you made in step 6 If the information is correct click Next Step 8 Windows will complete the installation of the drivers for your modem Click Finish ...

Page 21: ...rt the Windows NT disks or CD ROM as required At the Remote Access Setup dialog box click on Add Select the RAS Device you wish to add and click OK Step 10 Click Continue to finish the installation Step 11 After Windows NT has completed the binding process allow Windows NT to shut down and restart the computer Configuring Windows 3 1X OS 2 WARP DOS UnixWare and Linux Since your External 56K Call W...

Page 22: ...If you are unsure or your brand of software supports only a few modems try selecting Hayes Compatible or Standard Modem This may work in certain cases Some software programs allow manual input of parameters For the users of these programs here is a listing of the Data Fax Voice Command Standards supported Data TIA EIA 602 Fax TIA EIA 578 for Class 1 Fax Voice TIA IS 101 support for TAD Telephone A...

Page 23: ...n outgoing mes sage The modem converts the audio signal into a digital format and sends it to the application program The application program then formats and stores the incoming message as a wav file When you play back your stored messages by selecting them from within the application program they are sent to the sound card You then hear your recorded messages through the sound card s speakers Th...

Page 24: ...call pick up the phone that is connected to your modem Step 3 Talk to the calling party Step 4 If you hang up within approximately 7 seconds depending on your ISP you may continue to surf the Web Note If after screening the incoming call you wish to quickly finish your online work and continue talking to the caller ask the caller to stay on the line Hang up the phone and finish your work After dis...

Page 25: ...aiting Service from your telephone company via the touch tone sequence of 70 Using The Call Waiting Control Utility The Call Waiting Control Utility software allows you to decide how you want to mange incoming phone calls while online It gives you three choices While you are online you can choose to have the modem ring notifying you of an incoming phone call You can also choose to have the modem a...

Page 26: ...he effect of this option is similar to that of the 70 prefix you can dial to disable call waiting If you choose this option you will not be notified of incoming phone calls while online and your callers will hear a ring as if you were not home to answer the phone AT Command Set There may be times when you need to access the modem manually with AT com mands Commands may be sent to your modem from a...

Page 27: ...support K56flex V 90 and V 34 connections S38 sets the maximum downstream speed that the modem attempts to connect To disable V 90 set S38 to 0 The S37 register is used to control the upstream V 34 rate Use the S109 register to select between K56flex and V 90 protocols S37 Dial Line Rate default 0 S37 0 maximum modem speed default S37 1 reserved S37 2 1200 bits s and 75 bits s S37 3 300 bits s S37...

Page 28: ... S109 1 will attempt K56flex and then V 34 depend ing upon the central site modem being called and your phone line conditions S109 0 Disable all 56K connections S109 1 K56flex only V 90 disabled default S109 2 V 90 only K56flex disabled Examples at fs38 0s109 0This will disable ALL 56K connections at fs38 1s109 1s37 14 This will disable V 90 connections The modem will try to connect at K56flex rat...

Page 29: ... default settings Make sure the baud rate setting in the communications software is set to the correct value An incorrect baud rate prevents the modem from operating properly Modem Does Not Dial Make sure the modem is turned on and connected to a working phone line Replace the modem with a telephone to ensure that the line is working Modem Dials But Does Not Connect Make sure the communications so...

Page 30: ...Step 1 Double click the My Computer icon located on the Windows Desktop screen Step 2 In My Computer double click the Dial Up Networking folder icon Find the dial up profile for any old modem s Right click on the icon to bring up the menu Step 3 Choose Properties from the menu that appears In the Connect using box select your new modem and then click the OK button This will reconfig ure the dial u...

Page 31: ...d receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT Telecommunications Regulations The following three statements are...

Page 32: ...eets certain telecommuni cations network protective operational and safety requirements The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be con nected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connec...

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