17
No. Select
Keep the current color scheme and don
’
t show this message again
.
ScreenBeam receiver displays a screen that seems to be larger than my TV can
handle. How can I fix this?
Right-click the
ScreenBeam
icon in Windows
’
Notification Area at the bottom right of the
desktop. A menu will appear. From the menu, select
Preferences
, then adjust the screen
size.
Why is my laptop/PC
’
s audio muted once I connect to ScreenBeam receiver?
It is muted because the audio is now being broadcast through the TV.
Why am I experiencing stuttering video and out-of-sync audio?
If this occurs, make sure your system meets the recommended requirements for optimal
video playback experience. You can also place the ScreenBeam Receiver in an open space
and try again. If running your laptop on battery, make sure its power settings are configured
for
“
Maximum Performance
”
or plug-in your laptop
’
s power cable.
My video quality is poor, or I
’
m seeing a mosaic display on my HDTV. What should I
do?
First, make sure the laptop/PC meets the recommended system requirements. If you
’
re
seeing constant mosaic picture/video display, disconnect and then reconnect the
ScreenBeam components.
When viewing video, sometimes I see a horizontal line appears across the screen.
What should I do?
This may occur when you use Windows Media Player to play video. You may try another
video/media player application to resolve this issue.
How can I update my ScreenBeam Wireless Display software?
Open the ScreenBeam Wireless Display application. Right-click the ScreenBeam Wireless
Display icon in the Notification Area and select
Check for updates
…
. Make sure the
laptop/PC is connected to the Internet.
Why am I unable to play a DVD or Blu-ray disc when connected to a ScreenBeam
receiver?
Currently, ScreenBeam USB Transmitter and Wireless Display software do not support
streaming of protected content such as DVD/Blu-ray movies, TV shows, etc.
What should I do if the ScreenBeam Wireless Display software cannot connect or pair
with a Receiver?
Reboot the laptop and power cycle the Receiver. Also, try selecting a different wireless
channel before connecting. To do this, from the
Add a Receiver
screen, click the wireless
channel drop-down menu, then select a different wireless channel.
