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Active Research Ltd 2022
Intelligent Type Approved NMEA Multiplexer - PRO-NDC-1E
Technical support and the returns procedure
All installation instructions and any warnings contained in this manual must be followed before
contacting Actisense Technical Support. If the troubleshooting guide did not help resolve the prob-
lem and an error persists, please contact Actisense Technical Support to help trace the issue before
considering the return of the product.
If the Actisense support engineer concludes that the PRO-NDC-1E unit should be returned to Acti-
sense, a ‘Return Merchandise Authorisation’ (RMA) number will be issued by the support engineer.
The RMA number must be clearly visible on both the external packaging and any documentation
returned with the product. Any returns sent without an RMA Number will incur a delay in being pro-
cessed and a possible charge. Any cables originally supplied with the product are to be included in
the returned box.