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For service assistance, please call your authorized ActiveCare dealer. 

 

 

21

 

Osprey 4410 Owner’s Manual 

Limited Warranty 

 

This warranty is extended only to the original purchaser/user of our products. This warranty gives you specific 
legal rights and you may also have other legal rights which vary from state to state.   
 
ActiveCare warrants this product to be free from defects in materials and workmanship, for the following periods: 
 

Three Years 

ƒ

 Main 

frame 

ƒ

 Fork 

ƒ

 Seat 

post 

ƒ

 Tiller 

frame 

 

12 Months 

ƒ

 Electronic 

controllers 

ƒ

 Transaxle 

ƒ

  Motor & Brake (electronic 

function only) 

ƒ

 Charger 

ƒ

  Any other electrical 

subassembly 

6 Months 

ƒ

 Batteries 

 

 
If within such warranty periods any such part shall be proven to be defective, such part shall be replaced. This 
warranty does not include any labor or shipping charges incurred in the installation of any such replacement part. 
ActiveCare’s sole obligation, and your exclusive remedy under this warranty, shall be limited to such replacement.   
 
For warranty service, please contact the dealer from whom you purchased your ActiveCare product. In the event 
you do not receive satisfactory warranty service, please write directly to ActiveCare at this address:   
 

ActiveCare Medical 
2 Harbison Way 
Columbia, SC 29212 

 
Provide dealer's name, address, and date of purchase, indicate nature of the defect and, if the product is serial 
numbered, indicate the serial number. Do not return products to ActiveCare without our prior consent.   
 
LIMITATIONS AND EXCLUSIONS: THE FOREGOING WARRANTY SHALL NOT APPLY TO SERIAL 
NUMBERED PRODUCTS IF THE SERIAL NUMBER HAS BEEN REMOVED OR DEFACED, IF THE 
PRODUCTS HAVE BEEN SUBJECT TO ACCIDENT, MISUSE, ABUSE, NEGLECT, MISHANDLING, 
MISAPPLICATION, COMMERICAL USE, ACTS OF GOD, ALTERATIONS OR MODIFICATIONS NOT 
AUTHORIZED    BY ACTIVECARE, INCLUDING BUT NOT LIMITED TO, MODIFICATION THROUGH THE USE 
OF UNAUTHORIZED PARTS OR ATTACHMENTS; PRODUCTS DAMAGED BY REASON OF REPAIRS MADE 
TO ANY COMPONENT WITHOUT THE SPECIFIC CONSENT OF ACTIVECARE, OR TO A PRODUCT 
DAMAGED BY CIRCUMSTANCES BEYOND ACTIVECARE'S CONTROL, SUCH EVALUATION WILL BE 
SOLELY DETERMINED BY ACTIVECARE. THE WARRANTY SHALL NOT APPLY TO PROBLEMS ARISING 
FROM NORMAL WEAR OR FAILURE TO ADHERE TO THESE INSTRUCTIONS. A CHANGE IN OPERATING 
NOISE, PARTICULARLY RELATIVE TO MOTORS AND GEARBOXES DOES NOT CONSTITUTE A FAILURE. 
ALL SUCH DEVICES WILL EXHIBIT A CHANGE IN OPERATING NOISE DUE TO AGING. 
 
THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES 
WHATSOEVER, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND THE SOLE REMEDY FOR 
VIOLATIONS OF ANY WARRANTY WHATSOEVER, SHALL BE LIMITED TO REPLACEMENT OF THE 
DEFECTIVE PRODUCT PURSUANT TO THE TERMS CONTAINED HEREIN, THE APPLICATION OF ANY 
IMPLIED WARRANTY WHATSOEVER SHALL NOT EXTEND BEYOND THE DURATION OF THE EXPRESS 
WARRANTY PROVIDED HEREIN. ACTIVECARE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR 
INCIDENTAL DAMAGES WHATSOEVER. 
 
THIS WARRANTY SHALL BE EXTENDED TO COMPLY WITH STATE/PROVINCIAL LAWS AND 
REQUIREMENTS. 
 

www.ActiveForever.com

Summary of Contents for Osprey 4410

Page 1: ...Osprey 4410 Mobility Scooter Owner s Manual TM...

Page 2: ...8 Driving Speed 8 Braking Stopping 8 Headlight Taillight Button 8 Turn Signal Buttons 9 Horn Button 9 Battery gauge 9 Sleep Mode 10 Seat 10 Tiller Adjustment 10 Drive Mode 10 Freewheel Mode 10 Driving...

Page 3: ...ath or serious injury Caution Improper usage could lead to injury and or damage to your mobility scooter Suggestion Follow these instructions to keep the status of the mobility scooter working well an...

Page 4: ...ompanying you and watches for traffic while you are driving on the road for the first time 3 Be sure you are able to control and operate your scooter safely and confidently before changing to a higher...

Page 5: ...ver should not lean against or pull on the operating lever while going up or down an incline 3 When climbing up an incline please drive slowly You can set the speed dial to a higher speed of 5 When go...

Page 6: ...st EMI up to a certain intensity level The higher the immunity level the greater the protection At this time current technology is capable of achieving at least a 20 V m immunity level which would pro...

Page 7: ...rence with the control system of a mobility scooter Warning Electromagnetic interference EMI from sources such as radio and TV stations amateur radio HAM transmitters two way radios and cellular phone...

Page 8: ...eCare dealer 7 Osprey 4410 Owner s Manual Parts OSPREY 4410 1 Control Panel 2 Rearview Mirror 3 Basket 4 Headlight 5 Front Turn Signal 6 Front Bumper 7 Seat 8 Tiller Adjustment Lever 9 Taillight 10 Re...

Page 9: ...cooter will drive only at the speed indicated by the knob The scooter will travel faster the farther the knob is turned clockwise To reduce the scooter s travel speed turn the knob back counter clockw...

Page 10: ...when the battery gauge is in the red area 2 After charging or replacing a new battery drive the scooter for 2 3 minutes to make sure the battery capacity is enough 3 In the wintertime the battery may...

Page 11: ...and then back to on to operate SEAT The seat has 4 height adjustments After adjusting the height to the desired seat position secure the fixed nut Caution Be sure the seat is in the forward position a...

Page 12: ...electromagnetic brake is working properly 6 Make sure it is safe before driving on the street Caution 1 Do not push the right hand left hand throttle levers simultaneously this might lead to losing c...

Page 13: ...the battery fully every time 2 Continue to charge until the green LED light is on NEVER stop charging before it is complete 3 While finishing charging the electric power will still slowly discharge if...

Page 14: ...rn the scooter power switch to OFF 2 Remove the seat 3 Remove the shroud and unplug the terminal of the taillight and signal lights 4 Use a clean cloth to wipe off the soiled area 5 Take out the batte...

Page 15: ...roperly Freewheel Mode Lever Does the free wheel mode lever work properly Battery Gauge Does the light come on when switched ON Is the remaining power enough for your trip Horn Button Does the horn wo...

Page 16: ...is good Transaxle Any oil leakage from Transaxle Looseness or corrosion on terminals Connection of socket plug is good Battery Any broken on electrical cord Charging function and LED light Charger An...

Page 17: ...he power switch is ON and the battery indicator does not light up it is possible that an electric current has overloaded Please try to reset the circuit breaker by pressing this button Tires The condi...

Page 18: ...malfunction of the electric system Do not use gasoline solvents or vaporizing solution as the shroud may be deformed or damaged Do not use wax LUBRICATION At six month intervals you should lubricate t...

Page 19: ...for loose hardware or damage Ensure seat in locked position Scooter feels wobbly when driven 2 Bearing in tiller worn 2 Replace bearings 1 Charging too infrequently 1 Charge scooter more often 2 Defe...

Page 20: ...too high The battery has exceeded 32 volts Check the battery condition and the connections 4 Current limit time out The motor current has reached too high a value Check the condition of the motor and...

Page 21: ...7 Power Motor 24V x 950W x 3700rpm Controller Dynamic 160A Batteries Two DC12V x 75AH Battery Charger 5 Amp Offboard Brakes Electromagnetic Drum Freewheel Mode Yes All Tires Pneumatic 13 x 5 Suspensio...

Page 22: ...nt LIMITATIONS AND EXCLUSIONS THE FOREGOING WARRANTY SHALL NOT APPLY TO SERIAL NUMBERED PRODUCTS IF THE SERIAL NUMBER HAS BEEN REMOVED OR DEFACED IF THE PRODUCTS HAVE BEEN SUBJECT TO ACCIDENT MISUSE A...

Page 23: ...y ease To validate your product s warranty you must complete this form and return it to ActiveCare Medical immediately Please print or type Your Name Your Address City State Zip Phone Number E mail Ad...

Page 24: ...amp Here _____________________________ _____________________________ _____________________________ ActiveCare Medical Product Registration 2 Harbison Way Columbia SC 29212 Fold Here Fold Here Fold Her...

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