36
37
If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
Common problems and their solutions
Symptom
Possible causes
Solutions
no sound
Worn-out battery
Change battery
pg. 7 & 8
Clogged sound outlet
Clean Mould or dome
pg. 24 & 26
Consider replacing wax protection or dome
pg. 25 & 27
Intermittent
or reduced sound
Clogged sound outlet
Clean Mould or dome
pg. 24 & 26
Moisture
Wipe battery and instrument with dry cloth
pg. 29
Worn-out battery
Change battery
pg. 7 & 8
Squealing
noise
Hearing instrument inserted improperly
Reinsert hearing instrument
pg. 11
Ear wax accumulated in ear canal
Have ear canal examed by your doctor