10
Troubleshooting
No rainfall:
Display shows
dashes
Dashes indicate that the display and rain gauge are not
synchronized.
• Relocate the display and/or the rain gauge. The units
must be within 100 ft (30 m) of each other.
• Make sure both units are placed at least 3 feet (0.9 m)
away from electronics that may interfere with the
wireless communication (such as TVs, microwaves,
computers, etc).
• Use standard alkaline batteries. Do not use heavy
duty or rechargeable batteries. NOTE: It may take a
few minutes for display and rain gauge to synchronize
after batteries are replaced.
• Try resetting the units:
1. Bring both the display and rain gauge indoors and
position side by side.
2. Remove the batteries from both units.
3. Reinstall batteries in the rain gauge first.
4. Reinstall batteries in the display last.
5. Let the units sit within a couple feet of each other
for a few minutes to gain a strong connection.
No rainfall:
Display shows
zeroes
Remove rain gauge cover. Does the tipping lever flip
back and forth easily? Try tipping it manually to see
if it will register this as rain. If not try the reset steps
listed above.
Rainfall registering
when there’s
no rain
• Make sure the rain gauge is mounted securely so that
it cannot move or sway in the wind. The rain gauge
should be mounted on a solid and level surface in a
clear area away from any overhead obstructions that
may block rainfall.
• Make sure you are using standard alkaline batteries
(not heavy duty, max or rechargeable).
Can the rain gauge
remain outdoors in
freezing temperatures?
No, the rainfall gauge should be brought indoors when
there is a possibility of freezing temperatures. Water
expands when it freezes. If any water is left within the
collector during a freeze, it can crack the plastic and
cause permanent damage.
Display screen
not working
• Check that the batteries are installed correctly.
Batteries may need to be replaced.
If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or email
support@chaney-inst.com for assistance.
