9CH Mobile
SVR
Manual
56
Question:
Does the
SVR
Touch series provide unicode (multi-nation) support for camera
names?
Answer:
Yes, the
SVR
Touch series provides unicode for camera names. To do so, login to
SVR
Touch series settings via a browser and open Camera Name section. Here you can edit your
unicode camera name.
Question:
What are the error codes and how do I solve the connection problem?
Error code:
IP LOSS
Explanation:
The IP camera is not on the network.
Solution:
Check the RJ-45 connection and IP address for the camera.
Error code:
AUTH ERR
Explanation:
The username and password are incorrect for the IP camera and the
SVR
Touch.
Solution:
The default username for the
SVR
Touch is ‘admin’. The default password is ‘1111’. If
you
have changed your username or password, you will need to use this.
Error code:
URI ERR
Explanation:
The
SVR
Touch does not support this IP camera.
Solution:
Please perform a firmware update for this IP camera.
Error code:
PROFILE ERR
Explanation:
The H.264 streaming profile might be opened for the IP camera.
Solution:
Please enable both H.264 D1 and 1080P both streaming for IP camera.
The
SVR
Touch requires both streamings of high definition (HD) and standard
definition (SD). D1 and VGA resolutions are SD streaming. 1080P and 720P
resolutions are HD streaming. The
SVR
Touch does not support streaming above
1080P such as 3MP and 5MP streamings. For 3MP and 5MP IP cameras, please
lower the resolution to 1080P or 2MP.
