11
Troubleshooting
If you have problems installing or using your Adaptec ACS-100
USB Enclosure, work through this list of suggestions:
■
Ensure that the disk drive has been properly installed.
■
Try connecting the enclosure to your computer through a
different USB port.
■
Try connecting the enclosure to your computer using a different
USB cable.
■
Try connecting the enclosure to a different power source.
■
Windows 98SE users—If you connected and powered on your
USB Enclosure before you installed the device drivers:
a
On your desktop, right-click My Computer, select
Properties
, then click the Device Manager tab.
b
Expand the categories to find your USB device, which will
appear with a yellow exclamation mark beside it. Select the
enclosure, then click the Remove button at the bottom of the
window.
c
Power off the enclosure and disconnect the USB cable.
d
Complete the driver installation, following the instructions
on
page 6
.
e
Connect the USB cable and power on the enclosure,
following the instructions on
page 9
.
Adaptec is committed to excellence in quality and support. Go to
www.adaptec.com/go/accessories
for replacement questions.
For technical assistance initiating and formatting your disk drive,
please contact Microsoft (Windows users) or Apple (Macintosh
users).
