Industrial
Electronic Devices
ADFweb.com S.r.l.
User Manual
M-Bus / M-Bus Wireless / MQTT
Document code: MN67931_ENG Revision 1.200 Page 39 of 49
Note:
When you receive the device, for the first time, you also have to update the Firmware in the HD67931 device.
Warning:
If Fig. 7 appears when you try to do the Update try these points before seeking
assistance:
Check if the serial COM port selected is the correct one;
Check if the serial cable is connected between the PC and the device;
Try to repeat the operations for the updating;
Try with another PC;
Try to restart the PC;
Check the LAN settings;
If you are using the program inside a Virtual Machine, try to use in the main
Operating System;
If you are using Windows Seven, Vista, 8 or 10, 11 make sure that you have the
administrator privileges;
In case you have to program more than one device, using the "UDP Update", you
have to cancel the ARP table every time you connect a new device on Ethernet. For
do this you have to launch the "Command Prompt" and write the command "arp -
d". Pay attention that with Windows Vista, Seven, 8, 10, 11 you have to launch the
"Command Prompt" with Administrator Rights;
Pay attention at Firewall lock.
Warning:
In the case of HD67931 you have to use the software “SW67931”:
www.adfweb.com\download\filefold\SW67931.zip
.
Figure 7: “Error” window
