Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure upon inspection by an authorised representative where a product is found to be defective in construction,
material or assembly. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure, free of charge.
CONDITIONS
1. Items must be installed by a licensed tradesperson.
2. Failure is due to a fault in the manufacture of the product.
3. Proof of purchase is provided.
4. The installation of the product is in accordance with the instructions provided.
EXCLUSIONS
To the fullest extent permitted by law, the manufacturer excludes all liability for damage or injury to any person, damage to any
property and any indirect consequential or other loss or damage. Manufacturer will not be liable for the cost of installation or removal
of any unit and the warranty will be VOIDED if damage occurred during or after INSTALLATION or a damaged or incorrect unit has
been installed. Door and drawer adjustment; Unsuitable or improper use; Incorrect installation or installation not in accordance
with the instructions provided; Installation or part installation by the purchaser or any person other than a LICENSED tradesperson;
Normal wear and tear; Inadequate or complete lack of maintenance; chemical, electrochemical or electrical influences; excessive
heat damage or Harsh detergents or abrasive cleaners used on product finishes, are NOT considered a warranty issue.
CLAIM PROCEDURE
For all warranty queries customers are to contact the branch where the product was purchased. These details can be found on your
purchase invoice.
WARRANTY AGREEMENT - HOME OWNER TO KEEP
Architectural Designer Products Pty Ltd.
P.O. Box 1455, Unanderra NSW 2526 | ABN 34 073 064 721
info@adpaustralia.com.au
www.adpaustralia.com.au
(02) 4271 2444
@adpaustralia
SERVICE CALL OUT FEES & CHARGES
In the event of a call out for issues covered under the ADP manufacturer warranty, no call out fees will apply.
If ADP is called out and the cause of the issue falls within the warranty exclusions or the installation instructions have not been
adhered to, the following charges will apply:
Call out fee:
$198.00 initial cost, first 15 minutes included.
Service time onsite:
$24.75 / billed in 15 minute increments.
Call out times:
Business hours 9am - 5pm.
Note:
Response time will depend on technician availability.
IMPORTANT:
Warranty form to be completed by a licensed qualified tradesperson responsible for the intsallation of this unit.
Any warranty will be VOIDED if unit is not installed by a licensed qualified tradesperson.
Cabinet Installed by:
Trade & license number:
Product name/description:
Product Warranty Number (found on door or drawer inside unit):
Phone:
Date: | |
Purchase Date: | |
WARRANTY
NOTE:
Unless otherwise stated warranties for ADP products are as follows:
P R O D U C T
D O M E S T I C
W A R R A N T Y
C O M M E R C I A L
W A R R A N T Y
Antonio Vanity (excluding ceramic top)
10 years
1 year
Ceramic Top
1 year
1 year
