ADT ADT Pulse Touch Screen, User Manual

Page 1: ...ADT Pulse SM Interactive Solutions Touch Screen User Guide ...

Page 2: ...r Ste D Flint MI 48504 MN TS00021 NC 846 CSA Alarm Systems Licensing Bd 1631 Midtown Pl Ste 104 Raleigh 27609 919 875 3611 NM 056126 NV 0040091 1338 NY 12000025576 Licensed by NYS Dept of State OH 16782 50 18 1052 50 57 1034 53 89 1329 53 31 1582 50 50 1019 50 48 1032 50 25 1050 50 76 1025 OK 00067 OR 59944 PA Pennsylvania Home Improvement Contractor Registration Number PA10083 RI AFC9170 18004 TN...

Page 3: ...ut Access Codes 8 Entering Numbers and Letters 9 Numeric Keypad 10 Alpha Keyboard 11 Security 12 System Icon 13 Sensors 14 ARM DISARM Button 18 Quick Exit 20 Trouble Arming 21 Emergency Button 22 Modes 23 Switching Modes 24 Widgets 26 System Widgets 27 Cameras 28 Lights 29 Thermostats 31 Locks 33 Energy Monitors 34 Night Mode 35 Clock 36 Internet Widgets 37 News 38 Photos 40 Sports 45 Traffic 47 W...

Page 4: ...Page iv Clean Screen 67 Screen Calibration 68 Sounds 69 Information 70 Regional Settings 72 Troubleshooting 73 74 Index 75 ADTPulseSM InteractiveSolutions Touch Screen User Guide ...

Page 5: ...Solutions Touch Screen User Guide Preface Page v Preface About This Guide This document provides concepts and details about the advanced capabilities services and functions available with the touch screen and how to use them ...

Page 6: ...ADTPulseSM InteractiveSolutions Touch Screen User Guide Page vi Audience This guide is intended for users of the touch screen in conjunction with their security systems ...

Page 7: ...book titles Bold text Identifies button names and other items that you can click or touch in the graphical user interface or press on a computer keyboard Mono text Identifies text to enter on the keyboard Note Notes provide extra information about a topic that is good to know but not essential to the process CAUTION Cautions draw your attention to actions that could compromise the security of your...

Page 8: ...ew of the Touch Screen Page 1 Overview of the Touch Screen The interactive touch screen is a convenient device that helps you manage your security and automated home or business device management system The easiest way to learn about the touch screen is to use it ...

Page 9: ...l displayed on the screen you can directly access the corresponding feature and service The Home button is built into the touch screen s frame You can press it to go back to the Home screen regardless of where you are in the system On some touch screens if you press and hold the Home button for about 10 seconds the screen displays a pop up menu Touch Restart to restart the touch screen or touch Po...

Page 10: ...e Settings on page 52 for more information about your touch screen settings Emergency Button Displays the emergency screen See Emergency Button on page 22 for details Wi Fi Strength Indicator Indicates the touch screen s Wi Fi signal strength See Information on page 70 for details Note This indicator is visible only when the power cable is disconnected When visible it is red if the Ethernet cable ...

Page 11: ... and functionality for your security system and the ability to view and change the mode via the Mode feature For more information about Security see Security and Modes Bar on page 5 for details For more information about the modes see Modes on page 23 ADTPulseSM InteractiveSolutions Touch Screen User Guide ...

Page 12: ...e currently active mode Touch the Modes button to select a new mode which will change the behavior of your automated home or business automation devices for example At Home or Be Right Back See Modes on page 23 for more information System Icon Provides a graphical representation of the overall status of your security system along with a textual status See System Icon on page 13 for more informatio...

Page 13: ...nutes of inactivity the touch screen enters Battery Sleep mode Note On touch screens with battery back up power when the touch screen is unplugged from AC power a battery icon displays how much battery power remains When it gets low a message appears to inform you of the current battery level If you connect the AC power cable while the touch screen is in Battery Active mode it switches to AC Power...

Page 14: ...ected mode and starts charging the battery AC Power Connect Mode When the AC power cable is connected the touch screen operates on AC power and charges the battery Power Off Mode On some touch screens when you hold down the Home button for a few seconds a menu appears You can touch Restart to power the touch screen off and then on or Power Off to power off the touch screen ADTPulseSM InteractiveSo...

Page 15: ... components of your security system such as the security panel keypad If desired a unique access code can be created for each person who will use the security system so that history and alerts will indicate which access code was used to arm or disarm the system The security system supports several different types of access codes Each type offers a specific level of access and capabilities See Acce...

Page 16: ... Numbers and Letters In general the touch screen allows you to make your selections by touching an icon or button on the screen In some cases however you must enter numbers or letters so the touch screen provides a numeric keypad and an alpha keyboard wherever it is needed ...

Page 17: ...e such as your access code or a zip code in the Weather widget As you touch each key it appears at the top of the keypad except when you enter an access code when each number appears as an asterisk for security purposes To delete the last character entered touch DELETE which appears after you start entering characters When the number is complete touch OK ...

Page 18: ...c widget As you touch each character it appears at the top of the keyboard To enter a capital letter touch CAP and then the letter To enter numbers or symbols touch 123 Touch ABC to return to entering letters To delete the last character entered touch DELETE which appears after you start entering char acters You can touch and hold DELETE to delete multiple characters faster When your input is comp...

Page 19: ...opens motion is detected or a sensor has a low battery The system icon appears in the center of the bottom bar It is a graphical representation of the current security system state and any sensor information that you should know about See System Icon on page 13 for details about each variation of the system icon Below the system icon is a textual description of the security system state From the H...

Page 20: ...maller symbols appear on the green or red system icons when there is more information to report A red diamond indicates a sensor problem or a problem with the security system such as AC power loss low battery no cellular connection no broadband connection panel communication trouble or certain tamper conditions A yellow circle indicates that doors or windows are open A number appears in the yellow...

Page 21: ...screen the Sensors screen appears This screen displays a list of all sensors installed at your site and the current status of each You can Touch Bypass to display the Sensor Bypass screen See Bypassing Sensors on page 16 for details Touch any of the sensors listed on this screen to view that sensor s recent activity ...

Page 22: ...sor The Sensor Details screen provides information about the selected sensor You can touch Bypass to turn on bypassing for this sensor See Bypassing Sensors on page 16 Sensors on page 14 for details ADTPulseSM InteractiveSolutions Touch Screen User Guide ...

Page 23: ...ome sensors cannot be bypassed When you touch Bypass on the Sensors screen the Sensor Bypass screen appears This screen lists all of your sensors and the bypass state of each Note Some security panels require an access code to bypass sensor If the system prompts you to enter a code enter your user access code To temporarily bypass a sensor if allowed switch its ON OFF switch to ON Note In this exa...

Page 24: ...ng disarms the 24 hour protection sensors as well as all other sensors Note Environmental sensors such as smoke and freeze sensors remain active at all times To subdisarm the system that is to gain access to your special items without setting off an alarm touch Subdisarm Security Panel on the Security screen and then enter the master code to subdisarm the system Note The security system must be di...

Page 25: ...ignores interior sensors in this mode Note The touch screen does not currently allow arming to the Arm Night option which is available on some security panels However if you set Arm Night on the security panel keypad the touch screen indicates that the system is in the Armed Night state Entry Delay or Entry Exit Delay Note This option is not available with all security panels If this option is ava...

Page 26: ...s complete If this option is on the security panel does not chime during the exit delay Note Turning this option on is useful when you want to leave the house and arm the security system but you do not want to wake people who are sleeping in the house Except for Silent Exit these settings remain in effect until you explicitly change them When the system is armed the system icon changes to red and ...

Page 27: ...hod when you want to take in your mail or newspaper or let someone in but do not want to disarm the system fully and then have to re arm it a moment later To use the quick exit method touch Disarm but do not enter the security code when the numeric keypad appears The system disarms entry exit doors and displays the numeric keypad in anticipation of receiving the code At this point you can safely o...

Page 28: ... For interior doors and interior motion sensors this is only when the system is armed to Arm Away When you select Arm Anyway you automatically bypass all of the sensors in the trouble list This is considered an indirect bypass CAUTION When you bypass the problem and arm the system with one or more sensors open those sensors are temporarily ignored Using the example above if you touch Arm Anyway an...

Page 29: ...ergency of a specific type fire police or personal Touch Emergency on the Home screen to display the individual emergency buttons These buttons replicate the panic buttons on the security panel Note Depending on how your security panel keypad panic buttons are programmed the screen might look different from this example One or more of these buttons might not appear In fact if none of the emergency...

Page 30: ... when leaving on vacation simply select the On Vacation mode after you arm your system and the following actions can occur automatically Change the thermostat schedule to an energy efficient schedule Turn off all lights and lock all doors Enable a schedule that randomly turns on certain lights between 7pm and 10pm Capture video clips from all cameras if motion is detected Send an alert when the sy...

Page 31: ...tive and you can switch to another mode To switch modes select the desired mode button The Security screen appears and the selected mode becomes active Note If you change the mode during an exit delay immediately after arming the security system the mode will not become active until the exit delay is complete To switch modes 1 Touch the Modes button to open the mode selection menu The currently ac...

Page 32: ...e times during an exit delay Only the automations associated with the last selected mode will occur at the end of the exit delay The mode selection menu appears Touch the mode button you want to switch to Note Each time you open the mode selection menu during an exit delay the currently active mode not the pending mode appears with a checkmark ADTPulseSM InteractiveSolutions Touch Screen User Guid...

Page 33: ...elf contained glanceable applications that allow you to quickly view information that is important to you at the moment such as getting the latest local weather before you leave the house or watching live video from one of your security cameras Touch the desired icon to launch the widget for access to its local or Internet based services ...

Page 34: ...SM InteractiveSolutions Touch Screen User Guide Page 27 System Widgets System widgets provide functionality that is tightly integrated with the security system and with site monitoring and automation technology ...

Page 35: ...om the last camera viewed After a few seconds the controls disappear and only the video is displayed You can touch the screen at any time to redisplay the controls which allow you to Touch the arrows to switch to live video from the previous or next camera on the list Touch Cameras to display a list of cameras at your site ...

Page 36: ...t status of each The list includes any appliance with a Z Wave lighting module installed On the Lights screen you can For lights equipped with a Turn On Turn Off switch only you can touch the name of the light to change the current setting On or Off For lights equipped with a dimmer function touch the name of the light to display the Light set tings screen for that light ...

Page 37: ...ents The brightness value appears below the Turn On Turn Off switch and the brightness level indicator between the dim light and brighten light icons adjusts to show the new brightness level Alternatively touch one of the ten brightness levels to adjust the light s bright ness level immediately to a specific percentage instead of by 10 increments ADTPulseSM InteractiveSolutions Touch Screen User G...

Page 38: ...asses the thermostat list and displays the settings for that thermostat If you have a thermostat that is battery powered when the battery charge reaches a low battery state the green thermostat icon changes to the red low battery icon In addition when a low battery energy level occurs the system sends a system alert to indicate there is a low battery On the Thermostats screen you can touch any the...

Page 39: ...e When Cool is selected you can touch the up and down arrows to change the cool setpoint The temperature next to Cool to changes as you touch the arrows Heat to change to heating mode When Heat is selected you can touch the up and down arrows to change the heat setpoint The temperature next to Heat if above changes as you touch the arrows Off to turn off the thermostat to select a different fan mo...

Page 40: ...er Guide Page 33 Locks Touch the Locks icon to display a list of the door locks installed at your site and the current setting locked or unlocked of each On the Locks screen you can touch Lock or Unlock to change the setting of any lock on the list ...

Page 41: ...o the left of the name indicates the type of energy monitor device and its state Icon Description Off Whole home meter device that measures the entire home s energy consumption Only one of these per site On Whole home meter device that measures the entire home s energy consumption Only one of these per site Off Energy monitoring device for large load appliances socket Level and combination switche...

Page 42: ...een or press the Home button when you are ready to wake it up Note If the system is armed and an entry exit door opens while the touch screen is in night mode the touch screen displays a keypad so you can enter the access code to disarm the system If you enter the access code and disarm the system at the security panel the touch screen returns to night mode If an alarm sounds however the touch scr...

Page 43: ...t allows you to use the touch screen as a clock when you are not using its other features Touch the Clock icon on the Home screen to display a full screen clock in analog format Touch anywhere on the screen and then touch Digital in the top right corner to switch to a digital clock ...

Page 44: ... access to interactive content using your broadband Internet connection This section contains descriptions of common widgets but your system configuration determines which specific widgets are available to you If you are configured for cellular backup for alarm reporting the Internet widgets might be disabled ...

Page 45: ...en User Guide Page 38 News The News widget allows you to display news stories in a slideshow format Touch the screen while the slideshow is playing to display the News controls The controls for this screen are Display the previous news category ...

Page 46: ...news slideshow No check mark indicates that it is not included Initially all categories are included Touch the down arrow to scroll down and see more categories Touch the up arrow to scroll back up to the top Touch any category to include or exclude it in the news slideshow You can always change your category selections at any time Touch Back to return to the News widget ADTPulseSM InteractiveSolu...

Page 47: ... photos in the album and repeats the process Simply touch Photos to start the slideshow The first time you access the Photos widget the default slideshow sample photo set plays If you do not have a Yahoo Flickr account or do not want to display your own pictures do nothing and the default slideshow plays whenever you touch Photos If you want to display your own pictures from your Yahoo Flickr acco...

Page 48: ...nt with at least one photo set album If you do not have a Yahoo Flickr account you can sign up for one free at www flickr com Then upload the photos you want to view on your touch screen to a new set album on your Yahoo Flickr account and follow this procedure 1 While the photo slideshow is playing touch the screen to display the Photos controls and then touch Settings The Photo Settings screen ap...

Page 49: ... Touch Screen User Guide Page 42 2 Touch Yahoo Flickr Account The Flickr login screen appears 3 Touch Flickr Account ID The alpha keyboard prompts you for your Flickr Account ID The default Flickr ID ictrl appears in the entry field ...

Page 50: ... s account ID and skip the next two steps In addition you can view private photo sets that your friend makes available to you To do so enter your friend s account ID and your own username and password in the next two steps 6 Touch Yahoo Username enter your username and touch OK 7 Touch Yahoo Password enter your password and touch OK 8 Touch Use New Account Settings The touch screen saves your acco...

Page 51: ...ADTPulseSM InteractiveSolutions Touch Screen User Guide Page 44 9 Select the set you want to display The Photos widget begins playing a slideshow of the photos in the selected set ...

Page 52: ...e 45 Sports The Sports widget allows you to display sports headlines pictures and brief stories in a slideshow format Touch the screen while the slideshow is playing to display the Sports controls Display the previous sports story Display the next sports story ...

Page 53: ...slideshow No check mark indicates that it is not included Initially all categories are included Touch the down arrow to scroll down and see more categories Touch the up arrow to scroll back up to the top Touch any category to include or exclude it in the sports slideshow You can always change your category selections at any time Touch Back to return to the Sports widget ADTPulseSM InteractiveSolut...

Page 54: ...check traffic in your area It uses Google Maps to display a map of your area with live traffic data You can add multiple locations such as office airport school and home When you touch Traffic the Traffic widget displays the traffic in the area you last viewed Touch the map to display the Traffic controls ...

Page 55: ...he display to the center of the current location and the zoom level to the default setting Zoom in Zoom out When you touch the keypad appears Enter the name of the location you want to add such as Paris or New York or enter the zip code if it is a US location When you touch a message prompts you to confirm that you want to remove the current location Touch Remove ADTPulseSM InteractiveSolutions To...

Page 56: ...r widget displays the current weather conditions and the five day forecast You can add multiple locations such as office airport school and home When you touch Weather the Weather widget displays the weather in the area you last viewed Touch the screen to display the Weather controls ...

Page 57: ...location Remove the currently displayed location When you touch the numeric keypad appears Enter the postal code of the location you want to add The city and state province appear at the top of the screen When you touch a message prompts you to confirm that you want to remove the current location Touch Remove ADTPulseSM InteractiveSolutions Touch Screen User Guide ...

Page 58: ...ADTPulseSM InteractiveSolutions Touch Screen User Guide Page 51 Daily Word The Daily Word widget displays the word of the day and its definition brought to you by Wiktionary ...

Page 59: ...modify various settings on the touch screen When you touch Settings on the Home screen a list appears with types of settings you can view and in some cases change about how the touch screen is configured Touch any of the options on this screen to display specific types of settings Those settings are described in the following sections ...

Page 60: ...ist of security system events such as alarms arming disarming and so on Advanced This option allows you to access some additional security system settings See Advanced on page 58 for details Access Codes This option allows you to add change or delete access codes See Access Codes on page 54 for details Key Fobs Remotes This option allows you to view a list of key fobs and remotes installed at your...

Page 61: ... disarming Your security system may also support special types of standard codes For example an Arm Only Code if available can only be used to arm the system but not to disarm it A Babysitter Code if available cannot be used to disarm the system unless it was also used to arm the system Duress Code A special access code to be used in emergency duress situations only When used in addition to perfor...

Page 62: ...an happen when you are on this screen or any of the other screens you can get to from this screen On this screen you can touch Add to add an additional access code with a unique name This is useful if you want to keep track of when specific people arm and disarm the system Any access code on the list to change the name or code for that access code or to delete that access code Note Access codes ar...

Page 63: ... including the master access code A series of asterisks appears on that button to represent the access code without displaying it for privacy 4 Touch Touch to Verify Code enter the new access code again and touch OK 5 Touch Standard to select a different access code type if you are not adding a Standard access code 6 Touch Add Access Code You return to the Access Codes screen and the new user s na...

Page 64: ...to save your changes A message confirms that the access code was changed 5 Touch OK To delete an access code 1 On the Access Codes screen touch the name of the access code to delete Note You cannot delete the Master Access Code The Change Access Code screen appears 2 Touch Delete Access Code A message confirms that the access code was deleted 3 Touch OK You return to the Access Codes screen and th...

Page 65: ... the Security Panel screen Note This option is not available for all security panels Clear Alarm Events When there are uncleared alarm events a blinking asterisk appears to the left of the standard text on the security panel or wired keypad display When you touch Clear Alarm Events it clears the security panel s alarm history and the blinking asterisk disappears Note This option is not available f...

Page 66: ...otes When you touch Key Fobs Remotes on the Security screen the Key Fobs Remotes screen displays a list of remote control devices installed at your site Note This option is not available for all security panels Touch the name of a key fob or remote to view details about that device ...

Page 67: ...uch the brightness level you want for the touch screen display Background Touch to select a background image See Background Image on page 61 for more information Screen Saver Touch to set up the screen saver feature See Screen Saver on page 62 for more information Clean Screen Touch to display the screen clean feature See Clean Screen on page 67 for more information Screen Calibration Touch to cal...

Page 68: ...round thumbnails of the available background images appear To change the background image on the touch screen 1 Touch the thumbnail for the background image you want to use The background on the touch screen changes 2 Touch Back to return to the Screen screen or press Home to return to the Home screen ...

Page 69: ...r example if you select Traffic as one of your Screen Saver widgets you can touch the screen while the Traffic widget is playing to display the traffic controls select a new location and view the traffic in that location When you stop touching the screen to interact with a Screen Saver widget after the specified idle period the Screen Saver continues playing where it left off So for example if you...

Page 70: ...cribed in the following procedures To add widgets to your Screen Saver list 1 On the Screen Saver screen touch Screen Saver List The Choose Screen Saver screen lists all of the widgets available Touch the down arrow to scroll down to see more widgets Touch the up arrow to scroll back up to the top 2 Touch the widget you want to use as your screen saver You return to the Screen Saver screen with th...

Page 71: ...reen appears with the new widget added to the list When only one widget was on the list the playing time was set to Plays Continuously With two or more widgets on the list they both change to the default playing time 2 minutes You can change the playing time for each individual widget if desired To change the playing time of a widget 1 On the Advanced Screen Saver screen touch the name of the widg...

Page 72: ...the selected widget To remove a widget from the Screen Saver list 1 On the Advanced Screen Saver screen touch the delete icon at the top of the screen Note You cannot remove the last widget from the list You can however change it to a different widget by following the instructions above Deleting widgets removes them from the Screen Saver list only It does not delete them from your touch screen The...

Page 73: ...s with a check mark next to the current setting This setting indicates how long your touch screen must be idle not touched at all before the Screen Saver feature starts 2 To change the setting touch the time you prefer You return to the Screen Saver screen with the new time displayed To test the Screen Saver feature 1 On the Screen Saver screen touch Test Screen Saver 2 The Screen Saver feature st...

Page 74: ...ture to turn the screen black so any smudges are easier to see This feature also allows you to clean the screen without inadvertently changing any settings When you are ready to start cleaning the screen touch Start Cleaning The screen counts down the seconds while you are cleaning it but is otherwise blank After ten seconds it returns you to the Screen screen ...

Page 75: ...creen This is called screen calibration Initially the touch screen is calibrated accurately but sometimes the touch screen calibration drifts slightly over time The screen calibration feature allows you to recalibrate the display on the touch screen When you touch Screen Calibration the screen clears and displays a circle in the upper left hand corner and the instruction to touch the circle three ...

Page 76: ...uch screens make a chiming sound when someone opens or closes a door or window while the security system is disarmed The current setting appears on this screen Note Not all sensors cause a chime sound Only sensors that are installed in the security panel as chiming sensors cause a chime sound when the Door Chime option is turned on Touch Security System Door Chimes to turn chiming on or off You mi...

Page 77: ...ates that the touch screen and gateway are not communicating using Wi Fi If your touch screen is connected to the gateway with an Ethernet cable this icon is red with no bars Touch Screen Battery If the touch screen has a backup battery this indicates the state of the touch screen s battery power Fully charged 2 3 full 1 3 full Low battery A lightning bolt symbol appears within the battery icon wh...

Page 78: ...ates that the gateway is not communicating with the server Regional Settings Displays the regional settings for your security system See Regional Settings on page 72 for details About Displays technical information about your touch screen such as the firmware version cur rently installed on various components of your system ADTPulseSM InteractiveSolutions Touch Screen User Guide ...

Page 79: ...e on the list using the down arrow to scroll down if necessary 3 Touch your time zone The new time zone is set for your system and you return to the Settings screen To change the Time Zone setting go to the System tab in the web portal and select Site Settings Refer to the Web Portal User Guide or online help for assistance if needed To change the Language and Region or Temperature Units settings ...

Page 80: ...same frequencies as the touch screen and other devices on a LAN 4 Baby monitors can interfere with Wi Fi reliability 1 Connect the gateway to your router 2 Turn off microwave oven No need to unplug it 3 If you determine that your cordless phone is inter fering you can a Change the location of the touch screen and or the base of the cordless phone b Switch the channel on the Access Point If that do...

Page 81: ... far away from the gateway 1 Sign in to the web portal and make sure the cam era is not offline If it is power cycle it unplug it for 15 seconds and plug it back in 2 Move the camera antenna to an upright position 3 Touch Cameras and select the camera again 4 Try all of the preceding suggestions for lost or inter mittent Wi Fi connection as possible solutions 5 Move the camera or touch screen clos...

Page 82: ...6 codes access 8 adding 55 changing 56 deleting 57 setting 54 installer 8 master 8 user 8 D dailywordwidget 51 delay entry 18 Disarm button 19 E Emergencybutton 5 22 entrydelay 18 exit quick 20 sounds 19 F Fire button 22 Flickr 40 G grayicon system icon 13 greenicon system icon 13 H Home button 2 3 home screen 3 I input touch 2 installers installer code 8 Internet widgets 37 K keyfob settings 59 k...

Page 83: ...s 52 access codes 54 keyfob 59 keychainremote 59 remotes 59 screen 60 cleaner 67 saver 62 security 53 sounds 69 sounds exit 19 setting 69 sports widget 45 status system 13 subdisarming securitypanel 17 system icon 5 13 status 13 widgets 27 T touchinput 2 TouchScreen overview 1 traffic widget 47 trouble arming 21 U users access codes 8 V video live viewing 28 volume 69 W weather widget 49 widgets 2...

Page 84: ...weather 49 word daily 51 Y Yahoo Flickr 40 Z Z Wave devices 29 Page 77 ADTPulseSM InteractiveSolutions Touch Screen User Guide Index ...