Chapter 8. Troubleshooting
8-2
Express 3000 User Manual
61203153L2-20
PWR / LINE LED is off.
This indicates a problem with the power to the unit.
1.
Verify that the power cord is connected to the Express 3000, and
that it is plugged into a working 120 volt AC electrical outlet.
PWR / LINE
LED flashes, and 1 and 2
LEDs are off.
This indicates a problem with the physical connection of the ISDN
line between the Express 3000 and the local telephone company.
1.
Verify that the large end of the ISDN telephone cable (provided
with the Express 3000) is connected to the ISDN connector on
the rear panel of the Express 3000.
2.
Verify that the small end of the same ISDN telephone cable is
connected to the ISDN telephone wall jack that is installed with
a Basic Rate ISDN.
3.
If steps 1 and 2 do not solve the problem, contact your local tele-
phone service provider.
PWR / LINE LED, and 1 and 2 LEDs flash
green.
This indicates a configuration problem.
1. Verify that the following information has been correctly entered:
• Switch Type
• Service Profile Identifiers (SPIDs)
• ISDN Phone Numbers
Summary of Contents for 1203153L2
Page 12: ...xii ...
Page 20: ...xx Express 3000 User Manual 61203153L2 20 List of Figures and Tables ...
Page 22: ...xxii Express 3000 User Manual 61203153L2 20 List of Tables ...
Page 28: ...Chapter 1 Overview 1 6 Express 3000 User Manual 61203153L2 20 ...
Page 40: ...Chapter 2 Setting Up the Express 3000 2 12 Express 3000 User Manual 61203153L2 20 ...
Page 90: ...Chapter 7 Installing an Analog Modem 7 8 Express 3000 User Manual 61203153L2 20 ...
Page 98: ...Chapter 8 Troubleshooting 8 8 Express 3000 User Manual 61203153L2 20 ...
Page 126: ...Appendix B Status Buffer Messages B 12 Express 3000 User Manual 61203153L2 20 ...
Page 132: ...Appendix D Connector Pinouts D 4 Express 3000 User Manual 61203153L2 20 ...
Page 146: ......