Chapter 11. Troubleshooting
61202.029L2-1
ISU 128 User Manual
81
B. Ensure that the ISU 128 is set up with the correct SPID and LDN by
selecting
CONFIG
,
Netw. options,
Dial Line
,
Terminal ID
,
SPID/LDN
.
C. Try swapping SPID1 with SPID2 and LDN1 with LDN2. Determine if
the problem is the second phone number or the quantity of phone
numbers.
D. Try another piece of functioning ISDN equipment with a U-interface
on the ISDN line.
E. With the ISU 128 connected to the ISDN line and powered up, talk to your
service provider's repair group and tell them you have an ISDN basic rate
line that appears physically okay but has no TEI. Ask them to check the
line translation and ensure that the line supports dynamic TEI allocation.
Tell them that you have an NT1 and terminal adapter device connected
to the line.
7.
If the ISU 128 continues to read
Register SPID #2
, the ISU 128 has com-
pletely initialized the first phone number but is unable to establish logical
layer 3 for the second phone number. The problem is in one or more of
the following places:
•
The ISU 128 software setup
•
The telephone service provider's software setup
To isolate the problem, use the following procedure:
A. Ensure the ISDN line is multipoint with two phone numbers.
B. Ensure that the ISU 128 is set up with the correct SPID and LDN by
selecting
CONFIG
,
Netw. options,
Dial Line
,
Terminal ID
,
SPID/LDN
.
C. Try swapping SPID1 with SPID2 and LDN1 with LDN2.
Determine if the problem is the second phone number or the quantity
of phone numbers.
D. Try another piece of functioning ISDN equipment with a U-interface
on the line.
Summary of Contents for ISU 128
Page 11: ...Table of Contents vi ISU 128 User Manual 61202 029L2 1 ...
Page 15: ...List of Tables xii ISU 128 User Manual 61202 029L2 1 ...
Page 23: ...Chapter 1 Understanding ISDN and the ISU 128 8 ISU 128 User Manual 61202 029L2 1 ...
Page 29: ...Chapter 3 Installation 14 ISU 128 User Manual 61202 029L2 1 ...
Page 43: ...Chapter 6 Configuration 28 ISU 128 User Manual ...
Page 61: ...Chapter 6 Configuration 46 ISU 128 User Manual 61202 029L2 1 ...
Page 73: ...Chapter 7 Protocol Options 58 ISU 128 User Manual 61202 029L2 1 ...
Page 85: ...Chapter 9 Dial Options 70 ISU 128 User Manual 61202 029L2 1 ...
Page 91: ...Chapter 10 Remote Configuration 76 ISU 128 User Manual 61202 029L2 1 ...
Page 101: ...Chapter 12 Specifications 86 ISU 128 User Manual 61202 029L2 1 ...
Page 107: ...Appendix A AT Commands 92 ISU 128 User Manual 61202 029L2 1 ...
Page 111: ...Appendix B Current Status Messages 96 ISU 128 User Manual 61202 029L2 1 ...
Page 121: ...Appendix C Status Buffer Messages 106 ISU 128 User Manual 61202 029L2 1 ...
Page 135: ...Appendix E Connector Pinouts 120 ISU 128 User Manual 61202 029L2 1 ...
Page 145: ...Glossary 130 ISU 128 User Manual 61202 029L2 1 ...