background image

 

 

 

4.

 

When you see the password prompt, enter 

admin

 as the user name and the phone model as the 

password. For example, if you have a 5224 series phone, enter 

5224

 as the password. 

5.

 

Select the 

Firmware Update

 link under 

Admin Tools

6.

 

Under 

Manual Firmware Update

 enter the following: 

Choice of Manual download enter 

TFTP 

TFTP server

 

 

 

 

IP address of the UC server (for example, 

 

 

 

 

 

123.45.67.89)

 

7.

 

Select 

Update

8.

 

While the phone is booting, an option to upgrade using TFTP appears. Select 

yes

. You might 

have to press 

*

 for yes, depending on the phone. 

You can now see the firmware upgrading. After it is complete, the date and time will appear on the phone. 

Verification 

After the phone firmware finishes upgrading and booting and the phone is in an idle state, check to see if 
the phone is automatically detected by the UC server. 

To check that the phone is automatically detected: 

1.

 

Launch the UC client by selecting 

Start > All Programs > UC Client

2.

 

Log in as the admin user or a user with administrator access. 

3.

 

Select the 

Admin

 tab, select the 

Administration

 menu, and then select 

Phones

4.

 

Sort by the medium access control (MAC) address column and search for the instance of the 
Mitel phone that you connected to the network. The phone’s MAC address is printed on the 
bottom of the phone. 

If the phone does not appear in the list, refer to the troubleshooting section at the end of this document. 

Adding an Identity  

You must either have an available identity you can add to the phone, or you must create a new 
identity/user for the phone. For more information about how to create users and identities in the UC 
server, refer to 

NetVanta UC Server Administrator Guide–Enterprise Communications Edition

 

available 

online at 

http://kb.adtran.com

Associating an Identity with the Phone 

After you install the phone and create a user/identity, you must associate that identity with the phone. 

To associate the identity with the phone: 

1.

 

Launch the UC client by selecting

 Start > All Programs > UC Client

2.

 

Log in as the admin user or a user with administrator access. 

Summary of Contents for NetVanta 8044M

Page 1: ...Mitel more than two decades ago This combination reduces user uncertainty while supporting efficient call processing application access and preferences programming because it displays only those prompts appropriate to the function in progress Mitel phones are fully interoperable and configurable with the NetVanta Enterprise Communications Server The purpose of this technical note is to provide ins...

Page 2: ...rmware Upgrades To install the configuration files 1 Extract the Mitel Generic folder from the zip file located in the same directory as this document and copy it to the PhoneTypes folder located here X Program Files ADTRAN NetVanta UC Server Data System PhoneTypes where X is the drive where the UC server program files are installed For example the path after the folder is copied might appear as f...

Page 3: ...e network it retrieves its IP address from the Dynamic Host Configuration Protocol DHCP server It also checks one of the options for the IP address of the Trivial File Transfer Protocol TFTP provisioning server If this option is not present Mitel phones do not automatically upgrade their firmware nor are they automatically provisioned To configure the DHCP server for Windows Server 2003 2008 and W...

Page 4: ...e UC server for example 123 45 67 89 8 Select OK NOTE For DHCP servers other than Windows Server 2003 2008 and Windows SBS consult the appropriate documentation and fill in the options as indicated in Step 3 Preparation This section provides instructions on how to apply firmware upgrades if necessary and how to set up the phone for automatic detection and provisioning Setting the Protocol Mitel su...

Page 5: ...e is earlier than the version noted in NetVanta UC Server Interoperable SIP Device Features and Comparisons technical note available online at http kb adtran com you must upgrade the firmware The firmware can be upgraded either automatically or manually as described in the sections below If the firmware version is later than the version noted a downgrade might be necessary Check the manufacturer s...

Page 6: ...ms UC Client 2 Log in as the admin user or a user with administrator access 3 Select the Admin tab select the Administration menu and then select Phones 4 Sort by the medium access control MAC address column and search for the instance of the Mitel phone that you connected to the network The phone s MAC address is printed on the bottom of the phone If the phone does not appear in the list refer to...

Page 7: ...dd 6 Select the identity you want to use and select Select 7 Select OK 8 Reboot the phone If the phone is being powered by Power over Ethernet PoE disconnect and reconnect the local area network LAN cable If the phone is being powered by a power cable disconnect and reconnect the power cable 9 After the bootup process finishes the new identity displays on the phone ...

Page 8: ...or the NetVanta TFTP Service program For example C Program Files ADTRAN NetVanta UC Server Bin TFTPService exe Ensure the Mitel phone family is enabled Run the Server Configuration Wizard and ensure that the Mitel phone family check box is selected If it is not selected follow the procedure outlined in Enabling Support for Mitel SIP Phones on page 3 Ensure Mitel firmware and configuration files ar...

Page 9: ...FTP Service program For example C Program Files ADTRAN NetVanta UC Server Bin TFTPService exe Ensure that configuration files exist for the phone being provisioned Navigate to Program Files ADTRAN NetVanta UC Server Data TFTP Ensure at a minimum that the following files are present mitel_generic cfg mitel cfg MN_ MAC cfg where MAC is the MAC address of the phone being provisioned If they are not p...

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