16
Troubleshooting
Problem:
Blue Charging Cable is Glowing Red
Contact Information:
For any further
assistance, please call us at
1-888-570-2740
,
or email
support@advancedaffordablehearing.com
Issue
Solutions To Try
Wrong adapter
Make sure the cable is connected to the
provided adapter .
Charging port is
contaminated .
Unplug the cable from the Hearing Aid
and adapter . Then, replug the cable into
the adapter and then the hearing aid .
Moisture on
HCR3 or cable .
Clean the Micro USB end of the cable
along with the charging port on the
HCR3 . Use an alcohol swab or Q-Tip
dipped in rubbing alcohol . Let dry and
reconnect .
Still glowing red .
See contact info below .
IMPORTANT:
Always keep your hearing aids away
from sources of excess heat and moisture of any kind
to prolong their lifespan and protect against damage .
Exposure to any kind of moisture will void your
hearing aid's warranty.
!
Summary of Contents for HearClear HCR3
Page 1: ...Hearing Aid User Manual HearClearTM HCR3...
Page 2: ......