background image

A D V A N C E D   H O M E   C A R E    

 

 

 

 

 

C

OPYRIGHTED 

A

DVANCED HOME CARE

,

 INC

.

 

2010

 

12

 

Troubleshooting 

 

Chapter 

Trouble 

Probable cause  

Remedy 

Liquid oxygen portable will 

not allow any oxygen to 

come out of the nasal 

cannula. 

 

The portable may have been overfilled. 

 

The liter flow is on “0” 

 

Nasal cannula is not on liquid portable 

correctly. 

 

Let the portable set for 45 minutes, 

and attempt to use the portable 

again. 

 

Set liter flow to prescribed amount. 

 

Place nasal cannula on liquid portable 

correctly. 

Liquid oxygen portable was 

filled the night before and 

is empty by the next day. 

 

Liquid portable needs to be filled one 

hour before using. 

 

Never fill the liquid portable a day 

ahead of time.  

 

Liquid oxygen evaporates quickly.  

Liquid oxygen portable 

seems to not last as long as 

it use to. 

 

Patient may be taking more breaths. 

 

Portable is not filling up completely.  

 

Other arrangements may have to be 

made to accommodate the patient. 

 

Make sure the liquid portable is full 

by checking for a hissing, gargling 

noise while filling the liquid portable. 

When I press the blue 

button on the Helios tank, 

nothing comes on.  

 

9 volt battery is dead. 

 

Replace 9 volt battery. 

Liquid oxygen tank is 

spraying out oxygen when 

the liquid portable is taking 

off the lox tank.  

 

Crystals have formed around the filling 

port.  

 

Use a long stick, broom, to tap the 

nipple on the filling port. 

Liquid oxygen tank is 

empty, but the patient has 

only used it a hand full of 

times. 

 

Liquid oxygen evaporates quickly.  

 

All liquid oxygen tanks will evaporate 

about 1lb- 2lb a day.  

Liquid oxygen tank 

continues to make a 

hissing sound. 

 

Liquid oxygen tank may have been just 

filled by one of our liquid drivers. 

 

Liquid driver has overfilled the lox tank.  

 

Allow liquid oxygen tank to set for 24-

48 hours. You may continue to fill 

liquid portables. 

Summary of Contents for Helios

Page 1: ...Liquid Oxygen Helios Helios Marathon A Guide for Patients in the Home Contact Name _____________________________ Phone number _____________________________...

Page 2: ...nstructions for Liquid Oxygen Helios in the Home 3 Checking the contents and attaching the nasal cannula 5 REFILLING YOUR PORTABLE UNIT 7 Frequently Asked Questions 10 Troubleshooting 12 Troubleshooti...

Page 3: ...set up in a garage breezeway or basement out of the way and will be used as your portable Liquid oxygen should not be set up in areas where heat may be excessive Liquid Oxygen is cooled to 170C degre...

Page 4: ...anion and Helios reservoir will fill the Helios Liquid Oxygen portable Let us review the Helios Liquid Oxygen stationary Chapter 2 Liquid Oxygen Fill Connector Used to fill the Helios portable with li...

Page 5: ...use the liquid oxygen conteitns the number of lights shown will decrease If you have the Companion liquid oxygen stationary you will need to see how far down the green line is 1 1 Full Half full 0 Em...

Page 6: ...your unit The Helios liquid oxygen portable contents are checked just like a produce scale in a supermarket Hold the strap with one hand Allow the weight of the contents to pull the portable down towa...

Page 7: ...l knob between number positions or no oxygen will flow Your doctor has prescribed the oxygen flow rate for you Never change this liter flow without instructions Helios Marathon Counter clockwise is co...

Page 8: ...uid oxygen unit from the stationary reservoir follow the steps below Step 1 Wipe the filling connectors on both the portable unit and the stationary reservoir with a clean lint free cloth These fittin...

Page 9: ...process is complete Step 5 Open the fill valve by pulling the fill lever down on the back of your portable unit This will start the filling process About 30 seconds into the filling process close and...

Page 10: ...will separate easily DO NOT TOUCH any of the frosted parts of the connectors Liquid oxygen can cause frostbite to the skin Step 7 Reattach the nasal cannula to the oxygen outlet on the portable unit Y...

Page 11: ...xygen It is true that your oxygen needs may change However your physician should evaluate any shortness of breath you may experience You should NOT increase your oxygen flow rate without your physicia...

Page 12: ...ohol solvents polishes or any oily substance on oxygen equipment If cleaning is necessary use only warm water and a mild dish washing detergent Dampen a cloth in the detergent and water solution and w...

Page 13: ...taking more breaths Portable is not filling up completely Other arrangements may have to be made to accommodate the patient Make sure the liquid portable is full by checking for a hissing gargling noi...

Page 14: ...illing port that you will find on the Companion 100lb and the 50lb stationary This port will fill any of the 4 liquid portables that Advanced Home Care offers You should have either the Helios or Heli...

Page 15: ...s on the Reservoir contents indicator when the battery needs to be replaced This should happen very seldom Advanced Home Care will change the battery on your next scheduled refill date If you need to...

Page 16: ...is collected empty by pulling out the moisture container and pouring the water into a sink for disposal To reinstall the moisture container push it into the Reservoir housing until it is held firmly...

Reviews: