e-zone User Manual
27
Network Troubleshooting
Assistance for the Homeowner’s IT professional:
1.
Check the Wi-Fi router is turned ON.
2.
Verify that your smart phone or tablet device is connected to the home
Wi-Fi (not using “Mobile Data/3g/4g”), also, ensure signal strength is
adequate.
3.
Check that the e-zone system is connected to the same home Wi-Fi
network (SSID) as your smart phone or tablet, also, ensure signal
strength is adequate.
4.
Ensure your e-zone tablet is up to date with the latest app updates
http://www.advantageair.com.au/support/update2
5.
For further info, see the troubleshooting table on the following page.