ADVANTAGE AIR ZONE10E, User Manual

Page 1: ...User Manual ...

Page 2: ... Contents Quick Start 4 Zone10e Tablet Functions 4 Air Conditioning Controller Functions 4 HOME 5 ZONES 6 Zones Help 8 PROGRAMS 9 Rename Delete Programs 12 SETTINGS 13 Rename Zones 14 System Information 15 Close App 15 Tech Setup 15 ...

Page 3: ... Zone10e systems 22 Installation Troubleshooting 22 Android Devices 23 Downloading the app 23 Network Troubleshooting 24 Assistance for the Homeowner s IT professional 24 How to reset your Wi Fi control 26 Remote Access 27 Enable Disable 27 Compatibility 32 Multiple Zone10e systems 33 General Troubleshooting 37 ...

Page 4: ...0e Tablet Functions ZONES Allows you to turn zones ON OFF and increase or decrease the airflow PROGRAMS Complete advanced 24 7 programming which allows you to create up to 5 different programs Select which zones you would like on which days of the week you would like the program to run what times it should run SETTINGS This screen allows you to change text colour background colour screen brightnes...

Page 5: ...er up your system will take a few minutes to initialise This is your home screen press the Zone10e app to control your Zone10e system This is the Zone10e main screen from here you can navigate to the ZONES PROGRAMS or SETTINGS screens ...

Page 6: ...The zone turns Blue for ON and Black for OFF Zone10e allows you to control the percentage of airflow to each zone you have the ability to control the air in 10 increments Use the or buttons when a zone is turned ON to adjust the amount of airflow going to that zone HANDY HINT Reduce energy usage by switching off zones you are not using ...

Page 7: ... conditioning system if insufficient zones are open Constant zones are noted with a small letter C next to the air volume percentage of that zone The below image shows a system configured with two constant zones the Zone10e will ensure that total combined percentage of the zones currently on equals 200 combined if not it will automatically activate deactivate the constant zones as required ...

Page 8: ...Zone10e User Manual 8 Zones Help For more information on the features of the ZONES screen press the HELP button ...

Page 9: ...ave your favourite zones come on at the days times that suit you NOTE To ensure your air conditioning unit is running when your program is due to start you may need to set a timer or program on the air conditioning controller From the Zone10e main screen press PROGRAMS ...

Page 10: ...Zone10e User Manual 10 To add a program press ADD NEW PROGRAM Enter the start time for the program by swiping the selection wheel up or down when you re finished press CONTINUE ...

Page 11: ...he program to run when you re finished press CONTINUE Select the zones you would like OPEN CLOSED during the program then when finished press SAVE to return to the PROGRAMS LIST NOTE Zones selected as OPEN will come on to the last set percentage ...

Page 12: ...n screen you have the option to rename or delete PROGRAMS Press RENAME next to the program you wish to change to remove a program press DELETE When you choose rename you will be presented with a keyboard allowing you to rename that PROGRAM when you are done press SAVE ...

Page 13: ...one10e User Manual 13 SETTINGS From the Zone10e main screen press SETTINGS From the settings screen you are able to change the Zone10e background text colour adjust volume adjust brightness rename zones ...

Page 14: ... Press this button to change the zone names You will be presented with a list of all your zones Select the zone you would like to rename You will be presented with a keyboard allowing you to rename that ZONE when you are done press SAVE ...

Page 15: ...n hand when it comes time for your annual service Any warnings or error codes that may occur would also be displayed here Close App Pressing this button allows you to exit the Zone10e app to use other android apps on your touch screen Tech Setup This button is used by your air conditioning professional to set up your system on the day of installation ...

Page 16: ...wall with the ability to pivot the tablet between portrait landscape modes so you can enjoy all your favourite apps in the orientation for which they were designed To exit the Zone10e app press the press home button from any screen as pictured below Here you can connect to a Wi Fi network to access the Google Play Store download other apps etc If you are not familiar with the Android operating sys...

Page 17: ...Zone10e User Manual 17 Smart Phone Control Once your air conditioner is installed ensure you have a reliable home Wi Fi network your password handy 1 Press the home button ...

Page 18: ...Zone10e User Manual 18 2 Press the settings button 3 Turn on the Wi Fi switch ...

Page 19: ...Zone10e User Manual 19 4 Find your home Wi Fi network in the list then press it 5 After pressing the home Wi Fi button enter your home Wi Fi network password then press CONNECT ...

Page 20: ...home Wi Fi network You will need to enter your network password as you did above for the Zone10e screen 8 Download the Zone10e app on your smart device your tablet or phone see subsequent sections for detailed instruction on installing the Apple or Android app to your device 9 Once the above is complete you will be able to control your system from the Zone10e app on your smart device phone tablet ...

Page 21: ...g the instructions in the Apple ID signup process a See instructions here http support apple com kb ht2534 b Be sure to set your country to Australia 2 Download the Zone10e app from the Apple App Store a Using your iPhone iPod iPad click on the App Store icon b Click on the Search tab c Type Zone10e into the search box d Press Search e Select the Zone10e app by Advantage Air f To install press the...

Page 22: ...p 2 Swipe down the list until you find Zone10e then press it 3 Press Systems 4 Ensure Multiple is selected Installation Troubleshooting 1 Is your device an iPhone 3 or older Apple no longer supports these devices and our app cannot be downloaded to your device Zone10e requires iOS 7 0 or greater 2 If you are using an iPad you will need to select the iPhone apps button at the top of the search resu...

Page 23: ...le Account to your device Here s how to add a Google Account to your device 1 Open the Settings app 2 Under Accounts press Add account 3 Select Google 4 Choose Existing if you want to add an account you already have or New if you wish to create a new one 5 Follow the instructions to add your account Download the Zone10e App from the Google Play Store 1 Open the Google Play Store app 2 Search for Z...

Page 24: ...e signal strength is adequate 2 Check that the Zone10e system is connected to the same home Wi Fi network SSID as your smartphone or tablet also ensure signal strength is adequate 3 Ensure your Zone10e tablet is up to date with the latest app updates from the Google Play Store for complete instructions go to www advantageair com au update2 4 For further info see the troubleshooting table on the fo...

Page 25: ...nal to ensure DHCP is enabled in your home Wi Fi settings 2 Your device is out of range of the home Wi Fi system cannot connect Your Device may not connect to your Wi Fi network from all rooms and all parts of your home Test You can turn off cellular mobile data and test your Wi Fi network by opening a new web browsing session Move the device into the Wi Fi range Smartphone tablet is not connected...

Page 26: ... to do this is at the isolating switch usually located on the wall near your air conditioning outdoor unit 3 Turn on the power to your home Wi Fi router 4 Turn on the power to your air conditioning system 5 Wait 5 minutes 6 Check your Zone10e has successfully connected to the home Wi Fi 7 Check your smartphone tablet has successfully connected to the home Wi Fi ...

Page 27: ... Access requires UDP UPNP to be enabled in your router settings as well as a reliable Wi Fi connection between your modem router your wall mounted Zone10e tablet Enable Disable Remote access is enabled by default the instructions overleaf show how to enable disable remote access step by step NOTE Disabling remote access also clears all paired smartphones tablets The instructions over page assume y...

Page 28: ...Zone10e User Manual 28 1 Press the HOME button 2 Press the APP DRAWER button Circle with 6 dots inside ...

Page 29: ...Find press the app called AA WACA 4 To disable remote access press the DISABLE button once the button will then turn blue the text will change to DISABLED NOTE Disabling remote access also clears all paired smartphones tablets ...

Page 30: ...e access press the ENABLE button once the button will then turn blue the text will change to ENABLED 6 While your system is enabling remote access you will notice the status will change numerous times this process may take 10 minutes or more ...

Page 31: ...vice while it is connected to your home Wi Fi network in order to pair it with your Zone10e system then close the app NOTE There is no pairing button pairing is automatic simply open the Apple Android app while on the same home Wi Fi network as your Zone10e tablet 9 Congratulations you should now be able to control your Zone10e system remotely using 3G 4G ...

Page 32: ...ecialist for help with your modem settings or alternatively try one of the below mentioned modems Our recommended modem is the TPLink AC1200 Archer D5 Below is a list of other compatible modems Brand Model ASUS DSL AC68U Belkin AC1750 F9J1108v2 Belkin N150 F9J1001v1 Belkin N300 F9J1002v1 Dlink N300 DSL 2750B Dlink N750 DSL 2870B iinet BOBLite GL411 iinet VGDAC4 Brand Model Netcomm N300 NB604N NetC...

Page 33: ...an function correctly NOTE This only applies if you have two Zone10e air conditioning systems installed on the same home Wi Fi network it does not apply if you have one Zone10e air conditioning system with a second touch screen To allow remote access to work for all Zone10e air conditioning units you should follow the below steps on one of the systems only it doesn t matter which one 1 Open the AA...

Page 34: ...Zone10e User Manual 34 2 Press hold the version number until a port number selection menu appears 3 Change the port from 8035 to 8036 ...

Page 35: ...0e User Manual 35 If you had numerous systems in the same house you would configure as follows Zone10e System 1 Leave on default port 8035 Zone10e System 2 Set port to 8036 Zone10e System 3 Set port to 8037 ...

Page 36: ... connected to the home Wi Fi network Open browser confirm you can load a web page such as www google com au Check your router is connected to the internet 4 No UPNP detected Check your router has UPNP enabled 7 10 UPNP is detected but still trying Ensure router has default firewall settings 5 8 11 Success Your remote access should be working if you are having troubles try connecting via Wi Fi clea...

Page 37: ...lator back on If you are having trouble with airflow then ensure the zone is set to 100 Check for any fault codes that may be displayed in the SETTINGS screen if a fault code is shown contact your dealer and advise them of the fault code Ensure your Zone10e tablet is up to date with the latest app updates from the Google Play Store for complete instructions go to www advantageair com au update2 If...